MOTOROLA CallWorks CallStation
Region: United States
Using the latest software design and telephony technologies, our native i3-compatible application manages the receipt of emergency calls and seamlessly dispatches a response with a simple, easy-to-use workflow.
- One-touch transfer of calls saving precious seconds
- Integrated workflow options (9-1-1, Map, Dispatch)
- NG9-1-1 ready and designed for ESInet-based i3 and legacy CAMA call handling
Easily locate 9-1-1 callers in need
Right when a call is received – from a cell phone or landline – it is mapped and prioritized for faster response.
- Both traditional 9-1-1 and mapped ALI functions displayed on a single map
- Easily view and manage incoming calls from the map – before the call is answered.
- Pinpoint caller location accuracy with RapidSOS partnership
Efficient system architecture
Reduce hardware at each position…and in the server room. Browser-based architecture eliminates complex firmware and driver problems at the operator’s console and easily integrates with third party mapping or CAD systems via standard interfaces.