Hikvision’s smart healthcare in action: Success stories in Europe

Increasingly, healthcare providers turn to smart technologies to improve patient safety and operational efficiency. In this regard, Hikvision has a solution that makes healthcare smarter than ever. This article looks at Hikvision’s smart healthcare solution and its success stories in healthcare facilities across Europe.
 

Smart healthcare gaining importance

 
More and more, smart technologies leveraging the powers of AI and IoT are gaining importance in the healthcare industry, and for good reasons. Budget constraints, staff shortages and data overload can overwhelm healthcare professionals and negatively impact the delivery of care to patients. Smart healthcare solutions automate routine tasks, allow constant monitoring of patients and make sure any abnormalities are addressed quickly, thus improving the overall performance of care delivery.
 

Hikvision’s smart healthcare solution

 
In this regard, Hikvision has a healthcare solution that uses a range of smart sensors and devices. Among them, the auxiliary care radar is a device that allows the monitoring of vital signs without coming in contact with patients; this eliminates the need of having patients constantly wear or change wearables. Meanwhile, the bedside touchscreen allows medical staff to easily access patient data from the bedside. 
 
Needless to say, patient falls can be devastating and even life-threatening if not dealt with properly. This is where Hikvision’s fall detection radar comes in, a device that can detect falls and other posture changes while protecting patient privacy. In addition, the thermal presence detector combines thermal imaging and radar technology to provide non-intrusive monitoring of patient movement.
 
These devices can be integrated into the HikCentral platform, which can not only track incidents but also generate operational insights, such as response times and call frequency patterns.
 

Success stories in Europe

 
Hikvision’s smart healthcare solution already has success stories in Europe. One example comes from Smart Hospital Bacău in Romania, which offers palliative care. In palliative care environments, patients often cannot actively call for help, rendering conventional nurse call systems insufficient. Historically, staff relied on manual rounds, paper-based records, and verbal communication, which created delays and increased workload.
 
To address these challenges, the hospital deployed Hikvision’s smart healthcare solution, whereby the auxiliary care radars are installed at bedsides to track patients’ vital signs and detect sleep patterns, abnormal movement, and bed presence; real-time alerts are generated for caregivers. In high-risk areas like bathrooms, fall detection radars identify sudden posture changes or prolonged inactivity, enabling rapid intervention.
 
With Hikvision’s solution, nurses no longer need to perform constant manual checks, reducing fatigue and allowing them to focus on critical cases. Real-time alerts improve response times, while continuous monitoring ensures that emergencies – such as falls or respiratory issues – are detected even when patients cannot call for help.
 
A second case study at Buhuși Hospital, also in Romania, illustrates how Hikvision’s smart healthcare technologies scale into broader hospital environments. In a pilot smart ward, the aforementioned Hikvision devices such as auxiliary care radars and fall detection radars are used, while nurses also carry handheld terminals that receive real-time notifications, allowing staff to respond immediately to alerts without being tied to the nurse station. The devices are connected to the HikCentral platform for rapid response and automated workflows.
 
According to Hikvision, this data-driven approach marks a significant shift in hospital management. Instead of relying solely on staff experience, administrators can now use measurable metrics to optimize workflows and allocate resources more effectively. Nurses benefit from clearer prioritization, responding faster and with greater confidence, while digital records improve shift handovers and long-term care planning. Patients, in turn, report a stronger sense of safety, knowing they are continuously monitored and supported.
 
Finally, the Rodwell House in Surrey, UK demonstrates how Hikvision’s smart access control technology can enhance both operational efficiency and quality of care in healthcare environments. As a specialist dementia care facility, the Rodwell House faced challenges with traditional entry systems that relied on manual codes, which were inefficient for staff and inconvenient for elderly visitors.
 
To address this, the facility deployed Hikvision’s facial recognition terminals integrated with a centralized management platform. These devices support multiple authentication methods – including facial recognition, cards, and PIN codes – while enabling detailed tracking of movement throughout the building. This allows administrators to monitor who enters specific areas and when, improving both security and accountability.
 
The system has delivered measurable benefits. Staff can access restricted areas more quickly, reducing time spent on routine tasks and allowing greater focus on patient care. Meanwhile, detailed access logs support safeguarding procedures and help verify that care routines are properly followed. For visitors, especially older family members, the technology simplifies entry and creates a more welcoming experience.
 
It’s important to note that the implementation complies with privacy regulations through consent-based enrollment and alternative access options.