Short-let residential provider expands Europe-wide with digital and remote access management

Travellers and residential renters increasingly prefer the convenience of digital access. These solutions also offer commercial benefits to businesses operating in these fast-growing sectors: it becomes faster and more cost-efficient for them to roll-out new sites and to manage access to them remotely without the need for expensive 24/7 front-desk operations.
 
City Pop is one short-let furnished apartment rental provider operating in both these sectors. Their growing portfolio of design-led properties covers European cities such as Zurich, Berlin, Prague and Milan. They previously relied on an RFID access-card solution. However, manual handling of credentials created a major challenge to achieving their ambitions. They needed a scalable alternative which would simplify access management and enable their business to grow cost-effectively across international boundaries.
 
For this reason, they adopted card-less, mobile access across their portfolio of serviced apartments – installing Aperio wireless locks integrated natively with an Incedoä Pro access management system. Doors to City Pop apartments and some common areas are equipped with these contemporary-styled wire-free, battery-powered Aperio escutcheons.
 
“We were looking for a future-proof, reception-less access solution that could scale with our growth across Europe,” explains Pawel Gawor, City Pop’s CEO.
 
Integrating access with the booking system automatically distributes entry permissions to customers without manual staff handling. Guests can arrive at convenient times without any need for a reception check-in and have a choice of secure mobile access via the City Pop app or a PIN code to enter directly on the Aperio escutcheon’s keypad.
 
Choosing to standardize locks with the Aperio E100 Wireless Keypad Escutcheon gave City Pop the ability to retrofit buildings without wiring or door damage.
 
In addition, because reservations software is also integrated with their Incedo Pro system, City Pop automates centralized, real-time, and remote control over time-limited access at multiple sites dispersed around Germany, Czechia, Switzerland, and Italy. Digitalizing access in this way gives them the flexibility to offers apartment stays by the month or, at an expanding number of locations, from one night and up. Their ongoing ASSA ABLOY installation project now totals over 2,500 doors… and is still growing.
 

Energy-efficient access solution for modern apartment rentals

Choosing this ASSA ABLOY solution also contributed towards City Pop’s sustainability goals. With no key or smartcard management infrastructure, they use less plastic. Eliminating the need for a 24/7 reception reduces unnecessary staff travel: they manage access remotely.
 
City Pop have also limited their energy use: wireless Aperio locks are powered by standard batteries and draw much less power than equivalent wired access devices. In addition, ASSA ABLOY Signo Readers, installed at external doors, sliding doors, elevators, and some high-traffic interior doors, have an Intelligent Power Mode (IPM) which saves 41% in energy compared to equivalent readers without IPM.
 
“With Aperio wireless locks and Incedo Pro, we now have a fully digital, mobile-first access experience for our guests with no need for staff on-site,” adds Pawel.