ASSA ABLOY digital lock enables secure in-home delivery

Customer 

PostNord ensures the provision of postal services to households and businesses in Sweden and Denmark.

Challenge 

PostNord wanted to be able to provide a delivery service to meet the increasing popularity of shopping online. Householders want deliveries to be simple and convenient, without the need to be at home to receive a parcel or to visit a postal center to pick up items. 

Solution

ASSA ABLOY enabled PostNord to introduce an in-home delivery service, using Yale Doorman digital door locks for households in Lerum, Sweden.

The service is simple to operate. When placing an order from an e-retailer, householders select ‘home delivery inside the front door’ and approve a specific delivery time slot. The PostNord delivery driver automatically receives a single-use PIN code to open the lock. The code becomes invalid instantly and automatically after delivery; for peace of mind, the householder receives a notification by phone when the door is closed and locked.

Now there’s no need for people to wait in all day, or make a journey to a collection point. It’s another real-world example of smart door locks making life easier.

What’s more, the smart door lock can offer convenience for everyone. Homeowners no longer have to carry cumbersome keys; there’s no need to cut a spare set for a cleaner or a cat-sitter – you can let guests in remotely via an app, send them a digital key, or provide a temporary or single-use PIN.