For more than 10 years, Diebold and Bank Mandiri, the largest retail bank in Indonesia, have partnered to provide consumers with robust and secure self-service technology available. As a continuation of this partnership, Bank Mandiri has signed an agreement with Diebold to add 1,421 automated teller machines (ATMs) with built-in cameras to its existing Diebold ATM fleet and network.
The bank provides secure and convenient access to a broad range of transactions through its 10,985 ATMs across the country. By offering a variety of advanced technologies and a strong service organization that delivers differentiating ATM availability, Diebold is able to meet the bank's strategic business needs.
Engineered to accommodate the most demanding financial self-services requirements in the Asia-Pacific market, the cash dispenser boasts the industry's smallest footprint while providing advanced functionality and enhanced consumer security. Its capacity and intelligent modules enable Bank Mandiri to forecast maintenance needs, driving increased efficiencies, maximized uptime and reduced operating costs.
In addition, the terminals are equipped with the latest fraud prevention solutions, including the newly introduced advanced skimming prevention and enhanced anti-fishing features, to combat growing card fraud. Functional enhancements, such as contactless card readers, facilitate e-purse and mobile top ups which increase consumer convenience.
"As a leading self-service terminal provider in Indonesia, Diebold is committed to meeting the needs of financial institutions in this region and provide secure, reliable technology that adds convenience and flexibility to consumers," said Wico van Genderen, VP, Asia Pacific, Diebold.
In addition to the ATMs, Diebold provides a wide array of innovative solutions and products to Bank Mandiri, including cash recyclers, self- service terminals fitted with one-to-one marketing using Diebold's Windows-based ATM integration software and ATM software that allows for convenient 24/7 access to personalized banking services.