Available for the first time in 15 markets, AT&T home security system offers customers security, convenience and peace of mind using smartphones, tablets or PCs. AT&T announced the commercial launch markets for the home automation system in: Atlanta, Austin, Texas, Boulder, Colorado, Chicago, Dallas, Denver, Houston, Los Angeles, Miami, Philadelphia, Riverside, California, San Francisco, Seattle, Saint Louis and select areas of the New York and New Jersey metropolitan area. The company plans to introduce the service to 50 markets by the end of 2013.
The service offers home security with 24/7 professional monitoring. Through AT&T-owned and operated, U.S.-based monitoring centers, professionals will respond to emergencies and alert police and fire authorities.
"We know how important security is to our customers, and this was our top priority when we set out to build the home security service," said Kevin Petersen, Senior VP, Digital Life, AT&T. "People rely on their mobile devices more than ever, so the home security system offers an easy and convenient way to secure their homes, protect their families and simplify their lives from virtually anywhere."
The system is a fully integrated wireless home management system, giving customers flexibility to manage their home from their smartphone, tablet or PC. The system can be purchased regardless of the wireless or wireline broadband provider. The system application is available on most web browsers and apps are available for iOS, Android smartphones and Windows Phones. For privacy protection, the system comes with a secure log in system each time the app is opened from any Internet-connected device.
The system application gives customers control over cameras, door locks, lights, thermostats, small appliances and more by setting alerts or programs to manage the home. In addition, it can be customized and ordered online, in an AT&T store, over the phone, or with an in-home sales consultant.
The telecommunication company is providing consumers with two base plans: the simple home security package; or a smart security package with enhanced security features with the option to add home automation.
Simple security plan- Includes 24/7 home monitoring, 24-hour battery backup, a wireless keypad, keychain remote, recessed sensors and an indoor siren for US$29.99 a month plus $149.99 for equipment and installation.
Smart security plan- Includes the benefits of basic security plan plus a choice of three of the following features: motion sensor, carbon monoxide sensor, glass break sensor, smoke sensor or takeover kit. The package begins at $39.99 a month plus $249.99 for equipment and installation.
Customers who select the enhanced security plan can add these automation packages:
The company conducted extensive research before launching the integrated solution to meet consumer needs, said Peterson.