Electronic Fire and security company Amthal required a system to improve key management processes, especially as the business has seen significant growth with an increased number of customer keys being kept on site for property protection, maintenance and monitoring services.
Keyzapp was selected due to its flexible design. This enabled Amthal to create a system that was easy for authorised engineers to operate, whilst management could rely on audit control capability for all key transactions, without the need for a dedicated member of staff 24/7 manually issuing and recording them.
Says Simon Kendall, Amthal Supply Chain Leader: “Amthal has a growing network of dedicated engineers that work across the country, with varying access requirements for customer’s keys that are all kept at Amthal offices. Completing manual audits for keys taken had become increasingly time consuming to ensure awareness of allocations and traceability.
“The implementation of Keyzapp’s system has made such a difference. It’s really automated our complete process and has proven to save the engineering team valuable time and resource, which they can dedicate to better serving our customers. It runs itself in the background and if there is an issue, it can be resolved quickly and efficiently.”
Keyzapp’s simple management solutions are designed using latest technology to decrease downtime and improve work efficiencies. The ability to further add control to key access with smart credentials and audit capability ensures full visibility of keys at any time.
Tim Hill, Keyzapp Director added: “What Amthal demonstrates is the importance of attention to key control. We worked with the team to tailor our system around the business requirements for asset management, including allowing 24 / 7 access with no need for dedicated staff issuing keys.
“The management side has also been scaled around ensuring instant traceability to ensure growing number of keys held on site are accounted for at all times. It’s great to see it’s made such a positive impact on a leading fire and security specialist, who prides itself on ‘protecting what’s precious,’ which includes its key customer assets!”
So impressed with Keyzapp, Amthal is now working on a bespoke system to manage the specialist loan equipment being booked in and out of its office stores and warehouse, to reflect the same level of traceability and visibility for valuable equipment.
Jamie Allam, Commercial Director Amthal Fire & Security concluded: “Keyzapp had an instant impact on the whole team, with improved time and operational savings. Our engineers find it simple to use, and we’ve even recorded improved site attendance times. Plus the management capability is great from our perspective to help towards the efficient, operational running of our business.”