Oracle Malaysia will be placing more focus on the new dynamics of both customer service and Big Data.
Managing director for Oracle Malaysia, Jimmy Cheah, said large enterprises are moving faster in their adoption of cloud computing applications, which enable corporations to reduce costs and generate return on investment.
"Our top three clients based in Malaysia are mainly focused in 3 sectors -- communications, finance and the public sector,” he said.
Cheah said in Malaysia, Software-as-a-Service (SaaS) has the highest adoption in cloud computing followed by Infrastructure-as-a-Service and Platfom-as-a-Service.
SaaS solutions, he said, are fast becoming more attractive to enterprises because of the growing mobile workforce and increasing usage of cloud-based applications.
"Based on our observations on the Malaysian business market, local core industries and organizations are seeking transformational technologies to simplify their business processes, increase productivity and control costs," he said.
At the same time, he said, the talent gaps in Information Communications and Technology (ICT) are also becoming more apparent.
"The rapid evolution of the ICT industry has resulted in a shortage of supply for high-quality professionals," he said.
Cheah said as more organizations seek to leverage on transformational IT technologies such as cloud computing and analytics, many of them are facing daunting challenges to find people with the right technical and soft skills mix to fully harness the Big Data growth.