Milestone Systems Network Video Recorder (NVR) solution is successfully being used by Dunkin’ Donuts in Iceland to optimize security and avoid defacement of their branch properties.
The Challenge:
Dunkin' Donuts locations in Iceland are located in the city of Reykjavik where big city nuisances, such as graffiti, occur. It therefore became a priority to ensure a cleaner appeal for the chain. Dunkin' Donuts aims to expand the number of branches in Iceland, making it important to find a solution that can easily scale up. The managers of the branches have many other tasks to focus on than security in their daily operations, and do not have advanced IT skills, making it important to find a solution that is intuitive and easy to use.
The Solution:
Milestone Platinum Partner, Security Center Iceland, installed Milestone Husky M30 NVRs in each Dunkin' Donuts restaurant in Iceland. Each Milestone Husky manages eight to ten Vivotek cameras located inside and outside the buildings. The managers can keep an overview of their entire restaurant with the XProtect Smart Client, an easy-to-use interface for the daily monitoring operations. The advanced investigation tools combined with an easy-to-manage timeline in XProtect enables managers to examine incidents quickly for accurate information. Additionally, XProtect Smart Client is available in 27 languages allowing the Icelandic restaurant staff to be easily familiar with the system in their local language.
The Advantages:
With Milestone Husky NVRs installed at each branch, all Dunkin' Donuts locations in Iceland have completely avoided defacement of the shops, allowing the company to avoid multiple, unforeseen clean-up costs. The video security system also has the advantage that it has increased the sense of safety among staff. Dunkin' Donuts can easily scale up the solution thanks to the Milestone technology, expanding to cover more branches and facilities such as the central bakery and warehouse. Moreover, they have the option to expand the use of the software to include operational functions like quality control and training. Milestone open platform software allows Dunkin' Donuts to integrate with third-party systems to further increase business performance.