Panasonic announces I-Pro Preferred Program, offering free customer service enhancements

Panasonic, a provider of integrated security and video surveillance solutions, announced the availability of its new i-PRO Preferred Program that delivers significant value-add service enhancements to owners of eligible Panasonic cameras at no additional cost. The i-PRO Preferred Program provides a five-year warranty, expedited service via Priority Advance Exchange, and is also being marketed with an unlimited Video Insight license.

The i-PRO Preferred Program provides a five-year warranty, expedited service via Priority Advance Exchange, and is also being marketed with an unlimited Video Insight license.

Upon registration, new and current owners of select Panasonic i-PRO cameras with a manufacturing date after October 2014 are eligible for a five-year warranty — this represents a two-year extension to the standard three-year factory warranty. In the rare instance of a technical issue relating to the camera's hardware or software, iPRO preferred status, which includes Priority Advance Exchange, ensures that your replacement unit is shipped the same day with overnight delivery. The i-PRO Preferred program is also being presented an unlimited Video Insight camera license. While competitive manufacturers charge an annual camera license fee for each camera connected to their VMS, owners of eligible Panasonic cameras enjoy an unlimited Video Insight camera license — offering end users a compelling value proposition and lower total cost of ownership

"Panasonic's industry-leading i-PRO cameras are renowned for their unmatched image quality and reliability. With the addition of our new i-PRO Preferred Program, we're adding an unparalleled level of service too," said Charlie Hare, National Category Manager for Security and Mobile Video Solutions at Panasonic Corporation of North America.