NICE Systems is donating its technology and services to help the Philadelphia Police Department (PD) equip a temporary 9-1-1 center that will be set up to handle the anticipated higher volume of calls during the event.
NICE will be supplying the Police Department with additional 9-1-1 call recording and incident management capacity for Pope Francis’ upcoming visit to the U.S.
Philadelphia is the third stop on the Pope's US tour which commences September 22. The Philadelphia Police Department has been using NICE's recording solutions in its main 9-1-1 center for over a decade.
"From an emergency communications standpoint, preparing for an event of this scope and magnitude is no small feat,” said Sgt. Gregory C. Masi, Philadelphia Police Department Communications Division. "We would like to thank NICE, a long-time and valued partner of Philadelphia, for stepping up and providing us with the expanded capacity we need to capture and manage our emergency communications.”
"We are pleased to be able to help the Philadelphia Police Department prepare for and manage expanded emergency communications needs during this unprecedented event,” said Chris Wooten, Executive Vice President, NICE Security Group. "This collaboration is built on a long-standing relationship with the Department. It also reinforces our commitment to helping leading law enforcement agencies manage their public safety needs both day-to-day and in special circumstances.”