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INSIGHTS
Many security dealers and integrators overlook visitor management. It doesn't often carry the high system sales cost of access control or CCTV systems. But the fact is that a modern, professional visitor management system can add substantial value in improved security and operational efficiency as well as enhance the professionalism of organizations that previously used paper-based solutions.

How dealers and integrators benefit from visitor management

Date: 2013/07/18
Source: HID Global

One last element that should be considered in deploying a visitor management system is the ability for employees to pre-register their guests. This saves time during visitor check-in by allowing the employee to pre-populate a number of fields for the expected guest in a simple form using a web-based tool. The information is automatically sent to the visitor station in the lobby and, when the guest arrives, all of the information is already there.

In addition to speeding check-in, visitor management systems can also expedite checkout by including barcodes on the visitor ID badge. This allows the lobby attendant to automatically check visitors out by simply scanning the visitor badge when the guest is leaving. Barcodes on visitor badges can also be used for returning visitors who are given a more permanent badge. A barcode can be included on these badges so that, when the guest returns, the lobby attendant only needs to scan the badge and that guest is automatically checked in, using all of the visitor information from the first check-in.

Visitor self-registration is another option. A freestanding kiosk or tablet computer can be used by guests to register themselves by completing required fields, much like the self-check-in employed at most airlines today. Self-registration is particularly attractive for unattended lobbies, or for lobbies with a high level of traffic. Guests can choose either to check in with a lobby attendant, or complete the process alone at the kiosk. A kiosk can even include a driver's license scanner and printer, so that the guest can complete the entire check-in process independently.

Visitor management systems improve the security of facilities, both large and small, and enhance the professionalism of the organization. Security dealers and integrators who include visitor management in their portfolios can integrate visitor management with access control to provide a comprehensive security solution for employees and temporary visitors that protects them from intruders and unwanted guests. Visitor management systems can also help organizations comply with regulatory requirements for monitoring and controlling access to a facility. In any situation, these systems strengthen overall security and improve the professional image of the organization.


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