Garden Fresh Restaurant SAVES TIME AND MONEY WITH HOSTED VIDEO
After rolling out a PoS system, Garden Fresh Restaurant realized they needed the visual context behind the transactions to fully understand the data and guard against shrink. With a significant number of daily cash transactions, Garden Fresh knew that without concerted loss prevention efforts, theft and fraud could diminish profits.
Wanting to capitalize on the benefits of video-PoS integration, Garden Fresh deployed Envysion Insight, a MVaaS solution designed to help customers drive loss prevention efforts and increase profitability. MVaaS was adopted with modest capital investment and minimal IT, and was able to generate exceptionbased reports to highlight suspicious trends across stores and alert management of potentially fraudulent transactions such as voids, returns discounts and coupons. Also, Garden Fresh could now see the visual context behind each PoS transaction. Other benefits included remote access to restaurants nationwide, and increased efficiency due to elimination of tedious manual searching.
Within three months, Garden Fresh saw an increase in average gross profit of more than US$920 per site, per month, partially due to the decrease in customer discounts (an average of 6.8 percent decrease) and a reduction in guest comps (an average of 5.5 percent). In less than six months, Garden Fresh was able recoup initial security costs. “Assuming we see those results as we roll out the Envysion solution across our locations, the impact could add up to millions of dollars per year,” said Jamie Knight, Director of Asset Protection.
German Electronics Retailer Relies on Comprehensive UTC Fire & Security Solution
Media Markt and Saturn, under the roof of Media-Saturn-Holding (MSH), are large retailers for consumer electronics in Germany and the rest of Europe. Driven by the nature of their business but also by their strong and continued international expansion, MSH is always on the lookout for partners that can provide a standardized solution — one that meets their high security demands, but that is flexible enough to adapt to country specific requirements. Bringing an international coverage and high-quality solutions to the table, UTC Fire & Security was a good security partner for MSH to work with — a company that could provide standardized systems in multiple countries while fully complying with all local security regulations. After a series of discussions and defining requirements, the close cooperation between UTC Fire & Security and MSH was confirmed by means of an EMEA-wide cooperation agreement.
Prior to the formalized cooperation with MSH, UTC Fire & Security products were already selected to deliver the intrusion detection system for MSH stores in some countries. With this more proactive partnership, MSH will use the UTC Fire & Security solutions for intrusion detection, video surveillance, access control and sometimes fire detection for new sites in all countries. Although each store may be different in architecture and size, the security system based on UTC Fire & Security's product portfolio is easily adaptable, scalable and will be specified according to local requirements, respecting the overall system concept and design and using the same UTC Fire & Security technology platform. It is this approach towards standardization together with the close central and local cooperation with UTC Fire & Security that will continue to drive efficiency and cost-effectiveness for MSH for the future