As smart technologies getting popular in hotel suites and management, global hotel leader Marriott International has teamed with Samsung and Legrand to launch the hospitality industry’s IoT hotel room to inspire the ultimate hotel experience of the future.
As smart technologies getting popular in hotel suites and management, global hotel leader Marriott International has teamed with Samsung and Legrand to launch the hospitality industry’s IoT hotel room to inspire the ultimate hotel experience of the future.
The IoT Guestroom Lab, powered by Marriott’s Innovation Lab at the company’s corporate headquarters, explores concepts that have the potential to elevate the guest experience, and create more efficient hotel room design and construction.
As the hospitality industry’s “smart” hotel room, the lab is working towards a future where hotel owners would have a flexible end-to-end solution that requires minimal equipment, while customers would enjoy an integrated experience with access to their own data and information, as well as accessible voice and mobile-optimized controls. Such systems would also benefit hotel operations and improve personalized services.
“We know that our guests expect to personalize almost everything in their lives, and their hotel experience should be no different,” said Stephanie Linnartz, Global Chief Commercial Officer of Marriott International. “By teaming with Samsung and Legrand, we are leveraging mobile and voice-enabled technology to provide our guests the ability to best customize their rooms.”
“At Samsung, we aspire to make life easier and better for our consumers. In this project, we offer users high-class control and personalization thanks to our end-to-end IoT services powered by the ARTIK platform and the SmartThings Cloud. From intuitive lighting to voice-activated room controls, we’re delivering customizable experiences that upgrade our consumers’ lives,” said James Stansberry, Senior Vice President and General Manager of ARTIK IoT, Samsung Electronics.
Developing an intuitive system is critical as Marriott seeks to continuously innovate the global guest experience across its 30 brands. The technology inside the IoT Guestroom Lab allows, for instance, a user to ask a virtual assistant for a 6:30 AM wake-up alarm, to start a yoga routine on a full-length mirror, request additional housekeeping services and start the shower at the desired temperature – all by voice or app. “We’re proud to be innovating with Samsung and Legrand to get closer to revolutionizing the guest experience, along with hotel operations and even hotel construction,” said Karim Khalifa, Senior Vice President, Global Design of Marriott International.
“Legrand offers a suite of power, light and data solutions that bring power and connectivity to previously untapped locations. This partnering with Marriott further supports our Eliot Program in North America, Legrand’s global IoT program that drives our product innovation and fosters our partnership in the IoT space,” said Ken Freeman, Senior Vice President of Demand Creation, Legrand. “We are thrilled to collaborate with Marriott and Samsung to conceptualize and deliver on the future traveler’s needs.”