Hounslow Homes is wholly owned by the London Borough of Hounslow and is tasked with managing over 16,500 homes. It is responsible for providing a complete range of services including home improvement works, leaseholder services, resident participation, home ownership, rents, customer services, training, partnering and procurement and service development.
Hounslow Homes is wholly owned by the London Borough of Hounslow and is tasked with managing over 16,500 homes. It is responsible for providing a complete range of services including home improvement works, leaseholder services, resident participation, home ownership, rents, customer services, training, partnering and procurement and service development.
Hounslow Homes is committed to stamping out anti-social behavior, harassment, hate crime, domestic violence and the abuse of adults and children at risk.
To ensure that reports of these types of behavior are dealt with appropriately, it's Anti-Social Behavior and Tenancy Team works closely in partnership with the police and other agencies to prevent this type of unacceptable behavior, take action against perpetrators as well as supporting and protecting victims.
CCTV plays an important role in this process and Hounslow Homes wanted to improve the way that incidents were monitored and enhance its ability to gather evidential quality images that would aid successful prosecutions.
Rapid Vision Systems has been providing Hounslow Homes with a range of covert and overt CCTV solutions since 2009. The company was selected because it had proven experience of developing cost effective solutions for other housing associations and the rapid deployment capabilities of the system demonstrated to tenants the commitment to resolving anti-social behavior issues.
Rapid Vision Systems worked closely in partnership with Hounslow Homes' Anti-Social Behavior and Tenancy Team to develop a wide a range of covert solutions including cameras installed in common household objects. They are mounted in inconspicuous locations and deliver excellent low light performance allowing target locations to be monitored around the clock. The excellent covert hides being paramount in making the tenants feel secure with their usage.
In addition, there are now fewer offenders as they are aware of the effectiveness of the cameras. The cameras have made a big impact on residents particularly one who had been viciously attacked by a neighbor and was in fear of the family having made a statement to support Hounslow Homes' action against the perpetrators. A covert camera was placed in his property to provide support and prevent or detect any offences. Following the eviction of the family monitored, he wrote to thank Hounslow Homes for the immediate and effective support of the camera and the reassurance it provided to him and visitors to his property.
The Anti-Social Behaviour and Tenancy Team also works closely in partnership with local wardens to deliver the highest level of service to residents. Their liveried warden vehicles have been equipped with windscreen-mounted cameras and on-board DVRs, supplied by Rapid Vision Systems, for use in a variety of surveillance applications.
The vehicles have been deployed to capture evidence of anti-social behavior, drug dealing and other such incidents with evidential quality images captured at distances of up to 200 meters.