iView Systems, a provider of loss prevention solutions for the security and surveillance environment, has won a multiphased contract providing a centralized management solution for the Ontario Lottery and Gaming Corporation’s (OLG) voluntary self exclusion program at its 27 casinos and slot facilities across the province.
iView Systems, a provider of loss prevention solutions for the security and surveillance environment, has won a multiphased contract providing a centralized management solution for the Ontario Lottery and Gaming Corporation's (OLG) voluntary self exclusion program at its 27 casinos and slot facilities across the province.
The platform has been installed province wide as the initial phase of the OLG voluntary self-exclusion program. The current phase of the facial recognition software is being installed at OLG facilities.
Voluntary self-exclusion is a self-help tool offered by OLG to people who wish to limit or stop their gambling. Participants make a commitment to stay away from all gaming facilities in Ontario for the term of their self-exclusion and have their names removed from marketing databases.
The platform combined with the facial recognition software provides OLG with an enterprise platform to capture and manage the entire self-exclusion program province wide. This includes all registration, enrolment and related processes including integration into appropriate mailing lists and marketing databases.
"iView's technology and expertise allows OLG to improve its voluntary self-exclusion program to better support people who choose to self-exclude themselves from our gaming sites," said Paul Pellizzari, Director of Policy and Social Responsibility for OLG. "The system and facial recognition software will also enhance the ability of OLG security personnel to monitor the self-exclusion database."