Asia Update: Keda bringing vertical solutions to global security theater

Editor / Provider: Hayden Hsu, asmag.com | Updated: 5/22/2013 | Article type: Hot Topics

There is no better “test bed” than China. With its land mass, population and security focus and budget, the country is a perfect breeding ground for security solution developers and providers, especially with large-scale networked systems. Here is one success story in the making.

Headquartered in Suzhou, China as a subsidiary of Keda Communications, Keda Technology has come a long way since its establishment in 1995 as a telecommunication and video conferencing system specialist and 2005 IPO in Singapore. With its 2012 revenue exceeding US$160 million and work force of 3,000+, the company is chomping at the bit to take its fine-tuned vertical solutions abroad, for government and MNC users that are looking for tried-and-tested quality HD surveillance video to tackle their security and management headaches.

Thanks to its decade-long cultivation and experience between 1995 and 2004, Keda had honed its network communication capability through its countless video conferencing projects at government agencies and business entities across the country. According to John Xue, Executive Director for Keda Technology, it was also during that period that the company realized the significance of easy-to-use software interfaces and seamless technical support. “Owing to our earlier partnership with Philips, we have exceled at hardware manufacturing, video imaging processing, and frame/bit rate control and management. But it was through these domestic but nationwide projects that we learned to be especially mindful of the unique implementation and day-to-day requirements of system integrators and government/enterprise end users.”

After the “Safe City” initiative swept across and started to take root in China in 2007/2008, Keda got to demonstrate how its intelligent, interconnected IP cameras, NVRs and management platforms could help end users better react to constantly evolving site conditions at many more multisite projects. “We were fortunate to be given the many opportunities to evolve as well, to grow to be application-specific in how analytics and automated alerts can be deployed in various environments,” Xue shared. To date, 14 to 16 percent of Keda's annual turnover is earmarked for R&D endeavors.

Open Arms
To continue to drive innovation and scale new heights, Keda is eyeing the cloud and global market. “We have an open-door, open-arms policy. With cloud-based applications growing exponentially, we want to collaborate with as many technology partners as possible because we can't do it all alone. We will also continue to work on optimizing image processing and bandwidth allocation management so that better and sooner preventive and preemptive measures can be taken.”

Keda is now active throughout Asia (from Japan and Korea all the way to Southeast Asia), the Middle East, Eastern Europe and Africa, and continues to look for capable and compatible distribution partners. “The security market is highly dynamic yet with a much longer selling cycle, so there is a lot more unpredictability. We are taking the time to groom our partners, grow our development and distribution networks, and hone our branding and sales management efforts,” Xue expressed.

Keda is ready and open for business — are you?

Dutch supermarket chain tackles losses with HD system

Editor / Provider: Idis | Updated: 5/22/2013 | Article type: Commercial Markets

Albert Heijn Veldhoven, part of the Ahold group of international supermarkets, has rolled out an IP-based HD video surveillance solution comprising of 16-HD cameras and 32-channel NVR, and VMS at its store in Veldhoven, Netherlands, to reduce and prevent shrinkage while improving the overall retail experience. The system installed by technical integrator, Hollander Techniek, within two days is the first Idis plug-and-play HD video surveillance system to be implemented in Netherlands. Like many retailers, Albert Heijn wanted to use video surveillance and recording to limit the impact of shoplifting, deliver on their promise to prevent crime and improve the shopping experience for customers by analysing pedestrian routes and footfall, key factors in the selection of the video surveillance solution.

With 227 franchise stores in the Netherlands, Albert Heijn is renowned for quality and affordable everyday groceries. For over 10 years, Albert Heijn Veldhoven has relied on Idis OEM systems, and when the time came for an upgrade the supermarket security team decided to look into Idis plug-and-play HD video surveillance system.
 
The store surveillance system utilizes multi-spot monitors and a client PC with Idis VMS. The security team is now benefiting from full HD quality that is crucial in the recognition and detection of suspicious behaviour to drive down shrinkage. The security manager and cafeteria is equipped with 42 inch monitors displaying live camera views simultaneously and in real-time to provide a 360-degree view of the entire store.

“The Albert Heijn Veldhoven security team has quickly adjusted with little training, while benefitting from HD picture quality and simultaneous live view and record across multiple cameras,” said Carlo Kuijer, CEO, Benelux, Idis. “This allows the team to support their objectives to prevent and detect crime while improving the overall shopping experience for customers.” The initial reactions from the end-users and the installer was positive and Idis looks forward to working with Albert Heijn to further roll-out the HD video surveillance system across Benelux.

UK boutique hotel operator rolls out standardized surveillance at 14 locations

Editor / Provider: Samsung Techwin | Updated: 5/21/2013 | Article type: Residential & Consumer

Radisson Blu Edwardian Hotels, a luxury hotel franchise in UK with 14 distinctive hotels ranging from bijou boutique to large-scale luxury, located in London, Heathrow, Guildford and Manchester, recently upgraded its more than 700-camera analog video surveillance system with a new standardized analog system consisting of Samsung Techwin cameras and 40 DVRs. The hotel has entered a long term single source supply relationship agreement with Samsung, to equip all its hotels with Samsung video surveillance solution.

The safety of guests and staff has always been the hotel's top priority and Radisson has never hesitated to invest in the latest video surveillance technology. However, this resulted in many different types of cameras and recording devices from various manufacturers being deployed across its hotels. Mohamed Elsebahy, Group CCTV Manager, held a strong opinion that significant operational advantages could be achieved by a process of standardization. The hotel researched whether it would be possible to single source all the components of a video surveillance system from one manufacturer, said Elesbahy.

The starting point for the detailed research as to what products would best match Radisson's demanding requirements was the video recording solution. Although images from the 700 plus domes installed across the 14 hotels can be viewed live at control rooms located at Heathrow and London, the key objective has always been to record activity captured by the cameras so that any incidents or suspicious activity can be investigated, and if appropriate, video evidence can be retrieved and passed onto the police for prosecution purposes.

Samsung's DVR, which can simultaneously record real time images across all of its 16 channels at 4CIF was chosen after a four month trial, however, the hotel required certain adjustments. “We identified from our operational perspective some shortcomings in the list of features available in the VMS that is provided with the DVR,” said Nick Kalsi, Technology Consultant of the hotel. “What we felt was missing was the ability to name the DVRs, make brightness adjustments and also to manage the printing of images via the software.” Samsung customized the DVRs to meet the hotel's specifications.

Images from the 700 domes are recorded at different frame rates depending on the type and level of activity anticipated at each camera location and all of the images are stored for 30 days. So far 200 units have been replaced with either IR internal domes, WDR indoor domes or with vandal-resistant external domes. The remaining 500 units will be replaced in the near future as part of a phased upgrade program.

"Working closely with a single manufacturer has proved to be a great success as they have been able to provide objective advice on the correct camera model for every location,” said Mohamed Elsebahy. Local police officers have also commented that the video surveillance system at Heathrow hotel is one of the most reliable of many hotels on the A4 strip. Radisson is in the process of testing Samsung's NVRs with a view to migrating from an analog based system to a networked IP solution.

Idis launches bundled VMS

Editor / Provider: Idis | Updated: 5/21/2013 | Article type: Security 50

Idis has announced, during Ifsec International, that it will bundle Idis Center VMS at no extra cost, as part of its DirectIP HD video surveillance solutions. The bundled offering provides customers with a complete VMS to install, configure, integrate and operate DirectIP solutions without licensing fees or complexity.

“VMS has too often become synonymous with cost and complexity within the industry. By bundling IdisCenter we are offering customers a true one-stop-shop solution without the need for expert IT or network skills, nor the cost involved in buying and renewing software licences,” noted Brian Song, MD of Idis.

Idis Center provides customers with plug-and-play management software to install and operate network cameras, NVRs and servers. Through an intuitive user interface very similar to that of traditional analogue systems, users are able to view live video and playback simultaneously. Idis Center further provides real-time event notification to improve incident response times, as well as a panic recording feature. The system provides easy and fast installation and configuration of up to 1024 devices and enables hassle-free maintenance via remote software upgrades.

Song commented, “This further builds on the Idis commitment to deliver simple, cost effective end-to-end HD video surveillance through our DirectIP solutions, all built on the quality and performance Idis customers the world over have come to expect.”

Milestone signs on UK distributor Oprema

Editor / Provider: Oprema | Updated: 5/21/2013 | Article type: Security 50

Oprema have secured the rights to distribute Milestone Systems open platform IP VMS as part of Milestone's strategic decision to work with specialist IP security suppliers in the UK. Milestone XProtect software has been keenly welcomed by Oprema's existing client base, and it is anticipated that this collaboration will further new business interest for the Cardiff based security distributor.

Oprema have been championing IP technology for a number of years, and it is for this reason that Milestone has added them to its exclusive UK distributor list. Oprema will offer not only the full suite of software products but will be hosting Milestone Certified and Milestone Professional training courses as the only authorised independent Milestone Systems training center in the UK. The training courses will cater for first time users through to experienced users looking to broaden their knowledge. The training will also include configuration, set up and use of supported hardware.

Milestone was Oprema's desired partner for IP video surveillance software because it is scalable and easy to use. Customers will be able to purchase software licences only or as part of a custom built server solution offered by Oprema.

Oprema's MD Matthew Epps commented, “We are delighted to be offering such a high-end and well regarded product as Milestone XProtect with our IP solutions. The agreement is a significant one for us, and shows how much of an impact Oprema are making in the market place, in moving the trade towards IP by offering cost effective packages as well as high-end solutions to suit any budget and application. Milestone fits in perfectly with its complete range of software options from XProtect Go right through to XProtect Corporate.”

Glenn Fletcher, Country Manager UK & Ireland for Milestone, adds: “Milestone Systems are happy to have Oprema on board as a new UK distributor. They will be able to help with technical training and server designs, leveraging the Microsoft and IP skills that they already have in house. Oprema are also our gateway into Wales as a distributor, which was another key reason for selecting them to be part of our expanding Milestone UK team of partners. We aim to grow together in the coming years as the Milestone open platform VMS approach continues to be embraced in the UK.”

Since the agreement was signed in January 2013, Oprema have successfully won a number of projects with Milestone VMS pre-loaded on Oprema's in-house manufactured servers. This is ensuring that the partnership is a winning combination for UK installers by offering a cost-effective solution with the highest level technology available on the market today.

Wisconsin electronic parts manufacturer eyes remote security management as marketing and profit-generating tools

Editor / Provider: Matrix Systems | Updated: 5/20/2013 | Article type: Commercial Markets

Norstan, a US electronic parts manufacturer based in Wisconsin, replaced its legacy security system with an advanced security system consisting of biometric time-clock auditing, plus Matrix Systems' mobile surveillance and access control systems to improve profitability and secure doors. Matrix also upgraded the resolution of seven existing Ganz analog cameras, which helped Norstan save US$3,000. The analog cameras were integrated with Geovision software and hardware, and another 10 Geovision high-resolution cameras were added to cover the 3,716-square-meter (30,000-square-foot) facility.

Many CEO's think their security systems are just for opening doors, but John Nordigian, CEO of Norstan, envisioned video monitoring of his plant from anywhere in the world with his mobile phone, and state-of-the-art security technology to  reduce insurance costs, attract and retain Fortune 500 clients. One of the technological challenges during installation was finding a solution that could integrate with its existing five-door HID format key fob door reader system, which would cost approximately $2,800 to replace and install.

Matrix Systems enterprise-based access control system, which uses Mercury and HID access controller subsystems and its open architecture features allowed integration of third party technology. For larger views in remote locations, Nordigian can use a notebook computer, or unlock doors, respond to alarms and most other security functions via mobile apps that connect to the plant's access control system security workstation server from remote locations.

The main challenge, though, was integrating Nordigian's iPhone and Droid-X mobile apps, and his laptop computer into the upgraded video surveillance system.  Nordigian can now monitor any of the company's 17 video surveillance cameras anywhere within seconds through the access control security software using iPhone or Droix-X mobile apps. Matrix Systems built in functionality such as PTZ for closer looks. The CEO finds the iPhone's AT&T network more reliable abroad than the Droid-X's Verizon network, while domestically the iPhone's DGI software loading time and functionality, such as remote operating PTZ capabilities on surveillance cameras  outperformed Android GDA. The remote mobility feature is also capable of temporary access authorization, such as allowing an industrial service contractor into a secure area to repair a particular stamping machine. Future video improvements will include a conversion to IP to integrate into the access control system and add video voice-over to add audio capabilities for instant feedback and communication.

New cameras and digital recording capabilities through the access control system gave Norstan a hedge against illegal dumpers who potentially place illegal materials in the facility's dumpster, which could result in fines or recycling fees. Videos are stored on a NVR for 60 days.The mobile devices are also invaluable for afterhours alarm situations where Nordigian can go online within seconds after receiving an alarm phone call and inspect the entire plant from home or abroad.

Besides lowering operational costs, the new system is also attracting and retaining clients. "After we supplied the detailed plans of the installed the access control and GeoVision systems, a client was impressed with our system and commitment to protecting their on-site assets,” said Nordigan. “As a result, they chose to retain our services versus going to a competitor." Insurance carriers also took notice of the upgraded security system, which enabled Nordigian to negotiate a 10-percent insurance cost reduction.

Adding more functionality to Norstan's security was the impetus for replacing the prior access control system, which stopped providing updates for Microsoft SQL platforms and also crashed periodically. For example, many employee subgroups have been created for various authorization levels. Sensitive area access, such a precious metals inventories, tool areas and IT rooms are now accessible to employees authorized by the system with full audit trails provided by the new access control system. Employees see benefits as well, such as improved protection for personal property such as tools, autos and lockers. The system offers a safer work environment because of its capabilities of terminating potentially disgruntled former employee access just moments after dismissal.

EverFocus launches 16-CH 960H DVR

Editor / Provider: EverFocus Electronics | Updated: 5/20/2013 | Article type: Security 50

EverFocus is pleased to announce the launch of its new ECOR960 X1 16 channel, 120FPS 960H resolution DVR, targeting professional users with the highest image quality and the best recording experience. With a superior function set and an affordable price, while still providing critical CE, FCC and UL certifications, the ECOR960 X1 is especially ideal for homes, retails, SMB, and factory surveillance applications.

Thanks to its WD1 (960x480/960x576) resolution capabilities, the ECOR960 X1 digital video recorder gives users of the latest 960H cameras the ability to capture fast moving objects at enhanced detail levels, with a choice of WD1 or D1 formats. The new 16 channel ECOR960X1 also provides an upgrade to the ECOR264 feature set by incorporating 1080p Full HD Video output capability to VGA and HDMI monitors. Also available is an optional built-in DVD burner to preserve evidence and for secure video and data export.

The ECOR960 X1 can be used in complex multi-site installations when paired with powerful EverFocus centralized management software and tools, and is supported by the EverFocus MobileFocus line of remote video surveillance applications on iOS and Android devices, which help easily extend video surveillance from fixed location to mobile environments using a smartphone or pad devices.

Tennessee rehabilitation center keeps recovering residents in check

Editor / Provider: Sponsored by Qnap Security | Updated: 5/20/2013 | Article type: Commercial Markets

Recovery Ranch, located in Nashville, Tennessee, U.S., is a special rehabilitation center for clients with addictive, eating or mood disorders, or in need of psychosomatic recovery for improved quality of life. The ranch employs 160 therapists and administrative personnel, serving more than 75 clients at a time, with 24/7 care for different treatments; hence, it is a large facility with residents of diverse backgrounds.

The ranch encompasses two sites: the main campus with two buildings and a new campus with six buildings, individually located one mile apart. On land stretching over 2,000 acres and multiple campuses, it is necessary to have a powerful surveillance system to secure the community and archive records of any incidents that occur. The two original buildings, dated back to late 1800s, were not designed with network wiring. Also, they had unstable power supplies due to the age of the buildings and the location in a rural area, where bad weather could easily cause a power outage. Therefore, wireless became very important, and a good mechanism to sustain system power supply was essential, too.

Moreover, Recovery Ranch required 16 to 18 cameras installed around the campuses and a system able to store videos for two to three months. Prior to the installation, Recovery Ranch surveyed CCTV and DVR solutions, but all lacked advanced management functions and did not have sufficient storage capacity.

Road to Recovery
In the end, Recovery Ranch turned to the Qnap VioStor NVR surveillance system because of its robust, IP-based design and the many unique management features. Two units of VioStor NVR VS-6020 Pro, powered by dual-core Intel Atom processor, were installed on each campus, monitoring 25 VIVOTEK fixed domes and Mobotix fisheye cameras. “Qnap NVRs definitely play a central role in the video security for Recovery Ranch, as this is a one-stop solution that is well-integrated with multiple brands of IP cameras and hence can fulfill very diverse indoor/outdoor monitoring requirements,” said Jeff Chase, IT Manager. “Moreover, the system is very scalable in camera deployment, and with free software updates, it is open to more features at no additional cost, making it a future-proof investment for many years to come.”

The VS-6020 Pro supports high-quality H.264, MPEG-4, M-JPEG and MxPEG recording, and can efficiently stream videos wirelessly while maintaining high-megapixel image quality. In addition, the 6-bay VS-6020 Pro accommodates up to 24-TB storage capacity to satisfy Recovery Ranch's needs of storing videos for up to three months. The VS-6020 Pro also solves the problem of unexpected power outage. With support for UPS devices, the VS-6020 Pro is programmed with USB-connected UPS to ensure 24/7 service. Detailed event logs of system warning, network disconnection and the UPS status are also recorded for diagnosis. What Recovery Ranch favored most was the intelligent video analytics. By using the motion detection algorithm in playback mode, the security administrator can set up areas of interest and time frames for the NVR to automatically find events of interest. It is, overall, less labor-intensive than manually watching each channel at 16x fast-forward play. It is quick to review — for example, an individual, in a specific area, at a certain time of the day — the day's video, and reviewing evidence is more efficient than ever.

Since the two units of VioStor NVR VS-6020 Pro were installed, the ranch has required little maintenance. The Linux-based operating system and RAID storage volume are very reliable; at the same time, it is more power-efficient than running the VMS server on a PC. Therefore, Recovery Ranch does not have to keep the PC running 100-percent of the time. It shows power consumption changes from 200W to 43W (with six HDDs installed) in average, resulting in up to five times of savings in utility. “The VS-6020 Pro is an easy-to-use and intuitive product, enabling the security administrator to fully utilize the features of the surveillance system. We can spend less time on IT, and more time on running the center,” Chase concluded.

Sponsored by:

Milestone VMS integrated into Tdsi access management platform

Editor / Provider: TDSi | Updated: 5/17/2013 | Article type: Security 50

The new EXgarde 4.1 version of integrated security solutions manufacturer TDSi's access control software features integration with Milestone's Enterprise and Corporate VMS. From a single IP-enabled access portal, security operators are able to use EXgarde 4.1's Explorer to directly monitor CCTV feeds via Milestone's XProtect Corporate or Enterprise software range, tagging events and using video verification whilst also controlling the physical access control of automated doors. EXgarde 4.1 also integrates directly with Microsoft Active Directory, so physical security systems can be directly synchronized with logical security and the central business facility database can provide an overall view of any situation.

TDSi's MD, John Davies, commented, “EXgarde 4.1's integration with Milestone's software means security operators can take advantage of its wide scope of video surveillance solutions to provide exactly what they need. With our software at its heart, any business can directly link and manage its entire security enforcement from one place. With direct links to CCTV feeds (through Milestone's software or TDSi's own VUgarde2 CCTV management software), along with input from Texecom's alarm systems, EXgarde 4.1 can then collate this information and rapidly advise security staff. At the same time, as users gain access their location is logged with Microsoft Active Directory, which is the keystone to many modern build control systems. Any security breach can also trigger IT system protocols that control the level of access available in certain areas, to minimize the possibility of unwarranted removal of data. This offers a superb way to integrate physical security with the IT security systems to provide a total picture of organizational security”

EXgarde 4.1's integration with both Milestone's XProtect Enterprise and Corporate VMS is part of a wider drive to unite traditionally disparate components of business security. Recognizing the power of compatible systems, TDSi and Milestone's systems are designed to be highly complementary to one another, providing excellent results and superb value for money. In the case of the CCTV integration, users can view live video from any camera within the EXgarde Explorer window, so an incident reported by the access control system, for example, can immediately be investigated visually.

This is further enhanced by the ability to use Video Verification, whereby when specific events are generated (e.g. access is denied on a reader) a window will pop-up displaying live video from a chosen camera. The operator can then choose to unlock the door from the pop-up window if they are certain access should be granted.

Integration with Milestone's systems is also ideal for event tagging and compliance. Specific events can be tagged as they occur (or during playback) so an incident can be thoroughly investigated. This makes the review of recorded footage simple when the tagged events occur in the event list the recorded video can be played back corresponding to the event timestamp.

Bosch introduces integration partner program

Editor / Provider: Bosch Security Systems | Updated: 5/17/2013 | Article type: Security 50

With the presentation of its Integration Partner Program (IPP) at the security trade fair, Bosch Security Systems moves to a whole new level in terms of providing interoperable solutions that fit any application's specific needs. The web-based platform assists customers in effortlessly identifying compatible video surveillance hardware or software solutions that will seamlessly interoperate with the existing Bosch installation. Furthermore, the program helps developers and other experts to design compatible solutions by ease of use integration tools and samples. All third party solutions already listed in the portal have successfully undergone stringent quality checks by Bosch.

The need for compatible partner products and systems
“The security market has become extremely diverse and complex, especially since the switch to IP solutions,” says David Lenot, Business Development Manager EMEA at Bosch Security Systems. “Different applications can have very heterogeneous surveillance requirements and customers are increasingly asking for unique solutions. In addition to this, comprehensive systems also have to be expandable at any point in time, which is why their composition needs to be a flexible one. With the help of IPP, owners can at once identify compatible partner products and systems that are a perfect match for installed Bosch equipment while adding unlimited features and services.”

Easy access to technical resources
IPP benefits partners and customers alike by providing just the right information in one place. It gives all development partners wishing to build integration tools, samples and solutions transparent and easy access to relevant resources, from documents to training. The program provides assistance across the portfolio, covering all features for integration purposes.

Customers can use the web-based “Solution Advisor” search engine to scan through existing applications, geographies or specific features to identify the right solution for the respective system. IPP helps multiply the solutions and guides the client to the matching result. Users can combine products from Bosch with leading video management devices from Genetec, Milestone, Nice and many other companies. Similarly, data storage solutions are available from a range of providers, such as NetApp, EMC and Iomega. Intergrativity is simplified by application and task-related code samples, as well as preconfigured integration packages. Additionally, the program provides a variety of technical support contacts for members and premium partners to optimize combining Bosch features or products with third-party devices and vice versa.

Beneficial partnerships for future development
Allowing a simple integration of third-party solutions has always been part of Bosch's principles. Solutions by the company are designed to be integration friendly. For example, all IP cameras and encoders run one firmware. Partners therefore can support dozens of products at the same time. With IPP, the company continues to open up its business and presents its video products in the most transparent way possible. “It is essential that innovative and technically competent suppliers of development services and series products are involved early and systematically in devising new solutions,” says Rudolf Spielberger, Head of IPP at Bosch Security Systems. In line with this philosophy, Bosch Security Systems, together with Axis Communications and Sony, also founded the international product standard ONVIF in 2008. The aim of ONVIF is to enable the integration of network video devices from different manufacturers. “IPP is thus a continuation of this way of thinking into the second decade of the 21st century.”