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New Milestone Husky models ease the transition from analog to digital

New Milestone Husky models ease the transition from analog to digital

Editor / Provider: Milestone | Updated: 10/1/2014 | Article type: Security 50

Milestone Systems has announcied an easier and more affordable way to make the transition from analog to digital technology. The Milestone Husky™ series of NVRs will now offer versions with integrated encoders that make it simple to connect analog and digital cameras, which run on IP networks, to the same box. Milestone Husky Hybrid NVRs are preinstalled with Milestone VMS and let end users build on their initial investment. The end users can continue to use existing analog cameras and add IP cameras over time for better evidence-quality video and surveillance features.

There is no need to throw out older cameras that are still working, as you add new network devices to your surveillance solution. At launch two configurations of Milestone Husky Hybrid NVRs will be pre-installed with XProtect 2014.

* Milestone Husky M30 Hybrid with 16 analog channels + 4 IP devices 4 TB storage / 8 GB RAM / i5 processor
* Milestone Husky M50 Hybrid with 32 analog channels + 16 IP devices 16 TB storage / 16 GB RAM / i7 processor

NICE Safe City Solution protects citizens, visitors, and historical sites in India

NICE Safe City Solution protects citizens, visitors, and historical sites in India

Editor / Provider: NICE Systems | Updated: 9/30/2014 | Article type: Security 50

NICE Systems announced that it has deployed its Safe City solution in Nanded, India, a city with over half a million citizens. NICE's solution provides Nanded's law enforcement agencies real-time situational awareness for both day-to-day operations and disaster handling.

At the heart of the Nanded Safe City project is what has aptly been named the C-Cube, the command, control and communication center located in the city's police headquarters. NICE Situator, NICE's PSIM/Situation Management solution, is the backbone of C-Cube's 24/7 monitoring. Nanded Safe City also includes NiceVision intelligent IP video surveillance and crowd control video analytics.

The crowd control video analytics allow police to identify potential safety threats stemming from overcrowding, an ongoing concern due to the city's influx of visitors. Situator's ability to maintain, manage and enforce pre-configured standard operating procedures (SOPs) enables Nanded law enforcement to provide consistent, effective and compliant responses to unfolding security and disaster management events. Uniquely, Situator supports multi-language interfaces, so the system and SOPs are in the local Marathi language.

Mr. G Sreekanth, Municipal Commissioner of Nanded City
“Nanded's historical and religious significance make safety and security a high priority. The C-Cube was designed to facilitate better communications between law enforcement officials and the public, and to centralize safety and security management. With NICE's support, we were able to bring our vision to fruition and even create a public address system that allows us to communicate quickly with our citizens. Although we just launched C-Cube, we're already seeing an improvement in security, operations, communications, and the way incidents are handled.”

Chris Wooten, Executive Vice President, NICE Security Group
“We're pleased to be helping the City of Nanded enhance the safety and security of its residents, guests and historical sites. This deployment reinforces our expertise in helping cities around the world manage day-to-day events, as well as large-scale incidents, from both a security and operational perspective. As more cities seek to become ‘safe cities,' they can look to Nanded as another example of how centralized situation management solutions can improve communication, collaboration and incident response.”

The C-Cube Safe City concept was developed together with consultant MIPL, Mr. D. Sivanandhan, IPS retd. (former CP Mumbai & former DGP, Maharashtra), and system integrator Samarth Security Systems (India).

NICE's security solutions help organizations capture, analyze and leverage big data to anticipate, manage and mitigate security and safety risks, improve operations, and make the world a safer place. The NICE security, intelligence and cyber offerings provide valuable insights that enable enterprises and government agencies to take the best action at the right time by correlating structured and unstructured data from multiple sensors and channels, detecting irregular patterns, and recognizing trends. The solutions have been deployed to help secure a broad range of organizations and events, such as banks, utility companies, airports, seaports, city centers, transportation systems, major tourist attractions, as well as sporting events and diplomatic meetings.

Axis launches AXIS Camera Station S10 Recorder Series

Axis launches AXIS Camera Station S10 Recorder Series

Editor / Provider: Axis | Updated: 9/30/2014 | Article type: Security 50

Axis Communications announces AXIS Camera Station S10 Recorder Series. AXIS Camera Station is preloaded on high-quality servers and configured to perfectly match Axis' wide range of network cameras, providing both ease of installation and reliability.

AXIS Camera Station S10 Recorder Series consists of:
• AXIS S1016, workstation model for use in office environments for installations up to 16 video channels
• AXIS S1032, rack server model for installations of up to 32 video channels
• AXIS S1048, rack server model for installations of up to 48 video channels

AXIS Camera Station video management software is pre-installed. The software offers an intuitive user interface with features to meet the demand for effective and active surveillance such as a flexible live view layout, site maps, powerful event configuration, efficient alarm management and responsive PTZ control. System settings such as camera and storage are configured to further simplify system setup and maximize performance.

Hardware components such as hard-discs, graphic card and CPUs, as well as storage capacity are optimized to meet the demands for reliable high-definition surveillance. To further safeguard system uptime, the package includes hardware and software support for three years.

Further features of AXIS Camera Station S10 Recorder Series include:
• Pre-installed system software such as Windows 7
• The recorders are easily scalable with additional AXIS Camera Station licenses
• Support for multiple screens
• AXIS Camera Station S9001 Desktop Terminal available as an option

AXIS Camera Station S10 Recorder Series is expected to be available in the US, Canada in October and in EU countries in December 2014 through Axis' distribution channels. Suggested retail price for AXIS S1016 is $3999, AXIS S1032 is $10999 and AXIS S1048 is $15999.

EL.MO NETPLUS adopts expandable modules with high interoperability

EL.MO NETPLUS adopts expandable modules with high interoperability

Editor / Provider: Sponsored by EL.MO. | Updated: 9/29/2014 | Article type: Hot Topics

EL.MO. SpA, the Italy-based surveillance manufacturer has brought together the best of technology applied in the safety field in two products— Villeggio and NETPLUS system. EL.MO.NETPLUS, the new hardwired/wireless (with RIVERRF and HALENTE concentrators) intrusion detection control units features 8 triple, double balanced / NC / fast on board inputs, expandable to 16 with split function.

Highly expandable platform
NETPLUS system uses the hardware platform equipped with expansion modules based on Plug&Play principle. It is expandable up to 104 inputs with RIVER series concentrators. Extremely modular, it can grow dimensionally and functionally according to the environment in which it operates. It has a RS485 serial line for the connection of the TRES01485 and TRIAL detectors, RIVER concentrators, and up to 16 control devices such as TATTILO, TATTILOPLUS and ANIMA touch screen keypad, NIRVA and MIDAS keypads, the RS485 I8 serial bus inserters, the ETRZENITH and IZENITH key point flush-mountable box and the PASSLIGHT additional system status indicator.

The completeness of the EL.MO. range is not just complementary, but optimally allows NETPLUS to integrate with a large number of devices. NETPLUS offers unlimited possibilities of management through remote devices, such us traditional telephone, mobile telephone, smartphone, tablet or PC. The applicative field of the remote management includes vocal interaction or via SMS, and involves the management of intrusion detection system and the management of other areas. NETPLUS systems is integrated with management, centralization and supervision and supervision infrastructure of e-Connect systems.

Thanks to this platform, end-user, installers, maintainers and service companies can control, manage and easily communicate with their intrusion detection system through smartphone, tablet and PC anywhere, anytime via internet.

The high interoperability of NETPLUS applies not only tothe modern communication media but also to building automation in civil and industrial environments, based on KONNEX BUS thanks to the suitable optional module.

Hikvision adds 6 megapixel IP camera to SMART range

Hikvision adds 6 megapixel IP camera to SMART range

Editor / Provider: Hikvision | Updated: 9/29/2014 | Article type: Security 50

Hikvision's range of Smart IP cameras is boosted with the launch of the ultra-high-resolution DS-2CD4065F-(A) Network Box Camera. This industry-leading design boasts a large 6 megapixel sensor that delivers razor-sharp 3072 x 2048 images at 25 fps. This model is capable of delivering real-time full HD 1080p video streams at 60 fps, and sustaining up to 20 concurrent live-view channels.

"The introduction of this camera would definitely drive picture imaging to another new height," states Keen Yao, International Marketing Director at Hikvision, "Hikvision is the very first to bring this technology to the security world. As a real breakthrough in HD security, this camera will greatly improve user's experience on video image quality."

Real-time high resolution images
The 6.0 megapixel video at 25 fps will be especially suited to applications requiring highly detailed surveillance. For instance, rather than blanketing a parking lot with low resolution VGA cameras, a single DS-2CD4065F-(A) would be able to cover the entire area. The high resolution and quality lenses also means there is sufficient detail to capture license plate information, clothing and faces that would help law enforcement. Furthermore, its 1/1.8" progressive scan CMOS helps to ensure true colour reproduction of images captured day and night.

Smart features
The DS-2CD4065F-(A) also shares a raft of high-end features with Hikvision's existing Smart IP cameras, including 3D Digital Noise Reduction, Super WDR, auto-switching ICR and electronic image stabilization. Its advanced encoding algorithm streams images at a very low bitrate without compromising quality, compared to traditional cameras, the new Hikvision Smart camera enhances image quality by up to 30% while minimizing the system's load and storage requirements. Smart IP camera technology also delivers increased detection functionalities, such as Face Detection, Audio Detection, Line Crossing Detection and Video Quality Detection, so as to automatically trigger an alarm in case of an exceptional event happens.

Choice of lenses
The DS-2CD4065F-(A) may also be optionally fitted with Hikvision's renowned HV3816D-8MPIR and HV1140D-8MPIR ultra-low-light MP vari-focal lenses. Both lenses feature 8 megapixel resolutions, IR correction and a minimum aperture of 1.5, allowing users to choose from a focal-range of 3.8-16 mm with the HV3816D-8MPIR or 11-40 mm with the HV1140D-8MPIR.

Available models
The (A) version - DS-2CD4065F-A also features for enhanced performance, reliability and cost effectiveness. The additional ABF (Auto Back Focus) feature automatically adjusts the CMOS position to focus the camera to maintain clear, sharp images and compensates when changing from color to b/w mode or when switching in or out the IR cut filter.

Milestone to showcase VMS integrated with access control systems

Milestone to showcase VMS integrated with access control systems

Editor / Provider: Milestone | Updated: 9/26/2014 | Article type: Security 50

Milestone Systems open platform IP video management software (VMS) integrated with access control systems from multiple Milestone Solution Partners will be presented at this month's security industry events: SECURITY Essen in Germany and ASIS International in Atlanta, Georgia.

Numerous Milestone Solution Partners are using the new XProtect Access Control Module 2014 to offer unified integrations of their access control systems into Milestone XProtect video surveillance solutions. The ability to tie video and access events together in this way greatly improves the speed and efficiency of incident investigations and response.

Providing the primary and most commonly used access control functions as an integral part of the XProtect Smart Client interface, the Milestone XProtect Access Control Module 2014 eliminates the need for users to work with disparate independent systems. It also makes it possible to integrate different access control systems within the same XProtect customer installation.

The XProtect Smart Client provides the consolidated interface for operating integrated access control systems with such dedicated functions as monitoring access events with video verification, manually assisting passages (controlling doors, gates, etc.), conducting investigations of specific access points or cardholders, easily exporting video evidence and generating reports. Video of access incidents visually confirms and informs on situations as they happen for better response, and provides documentation for analysis, rectification or prosecution.

The Milestone partner ecosystem worldwide is teeming with more than thirty integrations of access control systems with the Milestone video platform, to fill market demands for this kind of solution.

Of these access control Milestone Solution Partners, ISONAS is the first to get certification on their ISONAS ACX integration using the XProtect Access Control Module. This means that the integrated solution with their pure-IP access control that is operable from within the XProtect Smart Client interface has been tested and proven for best-practice implementation and documented with optimized configurations.

“Milestone XProtect now has the ability to handle both video and access control. The ISONAS-Milestone integration allows customers to seamlessly deploy access control with the same topology as their cameras. This eliminates the need for additional power at the door, resulting in dramatically lower cost-of-ownership, providing a more flexible and scalable solution while avoiding the need to re-train Milestone XProtect users. This integration has the ability to dramatically change the way video and access control are implemented and managed with best-in-class video as the front-end,” says Rob Mossman, CEO at ISONAS.

Axis Communications is also entering the physical access control market by introducing in Europe a network door controller with built-in web-based software. AXIS A1001 Network Door Controller is a complement to the existing Axis portfolio of innovative network video products and creates unique integration possibilities for partners and end users, including interoperability via the Milestone XProtect Access Control Module 2014.

“By leveraging the embedded functionality of AXIS Entry Manager, Milestone XProtect Access Control Module plays an important role in integrating visual validation of controlled door passage with the AXIS A1001 Network Door Controller,” said Johan Lembre, Director, Global Sales Solution, Enterprise & Medium Business, Axis Communications.

XProtect Access Control Module 2014 is part of the Milestone Integration Platform Software Development Kit (MIP SDK), available through Milestone channel partners. This will be presented by Milestone Systems at Security Essen and ASIS International. The integrations with the access control systems from Milestone Solution Partners are available through their respective sales channels.

N.America foodservice giant deployed March Networks surveillance systems

N.America foodservice giant deployed March Networks surveillance systems

Editor / Provider: March Networks | Updated: 9/26/2014 | Article type: Commercial Markets

Compass Group North America is a leading foodservice management company with annual sales over $12 billion and more than 200,000 associates. Its operating companies, including Morrison Healthcare, Bon Appétit Management, Levy Restaurants and Wolfgang Puck Catering, serve more than seven million meals a day in schools, hospitals, senior living communities, corporate campuses and sporting venues across the U.S. and Canada.

Headquartered in Charlotte, North Carolina, Compass Group North America has the privilege of serving such prestigious clients as Microsoft, IBM, United Technologies Corp., SAP, Louisiana State University, Texas A&M University and the District of Columbia Public Schools. In addition, Compass Group provides catering to special events such as the US Open and the Academy Awards.

The group's success in the foodservice business relies on getting a lot of things right —from procurement and logistics to the preparation of nutritious, palate-pleasing food. Dedicated, trustworthy associates and satisfied customers are critical, but so too are loss prevention and an effective means of operational oversight.

Compass Group North America began deploying March Networks video surveillance systems in 2008 and currently has them installed in some 300 foodservice sites.

Chris McDonald, Senior Vice-President of Loss Prevention, joined the group in April 2012 by which time its loss prevention strategy was “pretty much already in place,” he said. “I was familiar with several different video surveillance systems, but had never dealt with March Networks and wasn't familiar with its technology. However, it didn't take me long to become a big fan. We've had really good success with it.”

 Valuable Video Evidence
Compass Group has a mix of 8000 Series and 4000 C hybrid networked video recorders and uses both analog and IP cameras to cover cash registers, food storage areas and back doors. Loss prevention staff in Atlanta rely on a third-party exception reporting system to alert them to potentially suspicious point-of-sale (POS) transactions and use the March Networks video surveillance system to view the associated video.

Performance metrics are also tracked to alert management to potential issues.

“For example, if we see that we're buying more food than we're producing, we'll start watching video,” said McDonald.

Unusual sales patterns are also cause for concern, prompting loss prevention staff to pay special attention to no-sales, voids and other potentially suspicious POS transactions flagged by the exception reporting system. Using video surveillance to view the actual transactions can provide McDonald's team with the evidence they need to take action against a dishonest cashier.

Video also allows the loss prevention team to monitor compliance with company policies for cashier accountability. As is the case in most retail environments, cashiers have their own cash drawers or unique log-ins which allow management to identify the cashier responsible for every transaction. Sharing log-ins defeats the purpose, but can be easily detected using video.

The same applies to the company's policy of always requiring two people present for cash counting during the completion of a shift, but as McDonald has discovered, having two people in the same room isn't always sufficient.

Video illustrating any lapses helps to improve compliance and is used by Compass Group for training purposes.

Operational Oversight
Traditionally, Compass Group has used video surveillance almost exclusively as a loss prevention tool, said McDonald. “We'd install cameras over the cash registers, the safe and the freezer door to make sure no one was stealing cash or inventory. There hasn't been a big focus on using video surveillance for operational oversight, but that's a direction we're moving in, especially with our Morrison Healthcare division.

“We're installing more cameras to provide us with an overview of the retail operation, the food preparation and dining areas and will be doing more video audits. Managers will be able to see, for example, if the salad bar is presentable after 12:30 in the afternoon and if the lettuce bowl is full — things like that, so even if they're offsite for the day, they'll be able to check in remotely on their laptops and see how things are going.”

Installing video surveillance systems in its foodservice locations can be complicated given the fact that Compass Group is typically operating under someone else's roof, explains McDonald.

There is also a wide range of scenarios — from seven day per week, public facing operations in a hospital, for example, to five day per week corporate cafés in restricted access campuses.

“Multiple permissions are invariably required to install video surveillance in one of our foodservice locations,” said McDonald. “We have to consult with HR, security and legal if we're capturing video of their employees. Then we have to go to IT because we have to pull cable. We try to demonstrate what we expect in terms of ROI and reduced number of incidents. We also sell them on the customer service benefit.”

This year alone, according to McDonald, 30 additional Compass Group sites have been equipped with March Networks video surveillance systems. For these and other more recent deployments, Compass Group is acquiring March Networks 8000 Series Hybrid NVRs, which come in 4-, 8-, 16- and 32-channel configurations and allow for the transition from 100 % analog to 100% IP cameras.

Convenient Browser-Based Client
Also underway is a transition from March Networks Visual Intelligence software to the company's new browser-based Command Enterprise video man­agement system, which can support up to 10,000 video recorders and 128,000 video channels in multisite applications.

“With Command, we don't need software loaded on each computer terminal, so it's a lot more convenient,” said McDonald. “We don't have to get IT involved as much or worry about updating software.”

Compass Group recently transitioned to March Networks Managed Services for tier one telephone support and monitoring of system performance.

The March Networks Managed Services team makes sure that the recorders and cameras are operating properly and dispatch system integrators if onsite maintenance is required.

“I don't have any issues at all with the technical support we have received,” said McDonald. “I've never had a question March Networks technicians couldn't answer or a problem they couldn't solve.

“We're very happy with the reliability of our March Networks technology and excited about how it can continue to contribute to our success, not only as a loss prevention tool, but as a means of ensuring the quality food service our customers have come to expect from us.”

New Luxriot VMS widens your video surveillance capabilities

New Luxriot VMS widens your video surveillance capabilities

Editor / Provider: Sponsored by Luxriot | Updated: 9/29/2014 | Article type: Hot Topics

Luxriot, as the industry-known open architecture Video Management System (VMS), accepts streams from Network (IP) cameras, encoders and video capture boards. Luxriot has been integrated with over 3000 devices from more than 100 manufactures.

This along with Luxriot client-server architecture allows to build hybrid scalable solutions from a single NVR/DVR to a multiple server system handling thousands of cameras.

Luxriot VMS shares worldwide reputation as a simple yet powerful solution. By having intuitive graphical user interface, Luxriot VMS simplifies the design, installation and commissioning of complete IP CCTV surveillance systems. This together with years-proven stability offers well trusted product well suitable from small to enterprise-level installations.

Trusted as hybrid scalable solution, it also offers clients to maximize the previous investment in surveillance system, allowing upgrade to higher level.

What's new in version 2.5.0:

Certified ONVIF Profile S compliancy
Allows full support of all ONVIF Profile S compliant devices, even before they are officially listed in the list of supported devices.

Software side Video Content Analysis allowing:
- Tamper detect
- Presence filter
- Enter/Exit filters
- Appear/Disappear filters
- Speed filter
- Object class filter
- Direction filter
- Dwell filter
- Tailgating filter
- Abandoned/Removed object filter
- Counting line
- Meta data
- Live surveillance
- Configuration by 3D Grid

Brands of cameras embedded with Video Content Analysis include:
- Canon
- Riva
- Samsung
- LG
- UDP

Mobile Application for Android and iOS
Luxriot® Mobile is a free application for Android and iOS devices. It allows users to access Luxriot VMS Servers' live and recorded video streams via smartphone or a tablet from almost anywhere. This easy- touse application allows simultaneous multiple camera monitoring.

Luxriot LPR to VMS Client communication:
Recognition data streaming from Luxriot LPR 1.8.1 or later to VMS Client application, includean ability to join recognition results from multiple Luxriot LPR servers on one VMSclient instance for live and archive navigation.

 

 

MOBOTIX to present new IP video solutions at Essen

MOBOTIX to present new IP video solutions at Essen

Editor / Provider: MOBOTIX | Updated: 9/25/2014 | Article type: Security 50

At this year's security in Essen, MOBOTIX presents a new compact sized hemispheric camera, demonstrates its recent remote station for the IP video door intercom and introduces new software developments. The MOBOTIX technology stand is located at booth 408, Hall 1.0.

“Important highlights at the MOBOTIX stand this year will include previews of the MxMultiViewer, our new video management software, the MxDisplay management station and the all new i25 Hemispheric camera,” said Dr. Ralf Hinkel, MOBOTIX' founder.

i25 - a new compact sized Hemispheric camera
The revolutionary Q25M has given birth to a brand new hemispheric camera, which is nearly half the size. The new indoor camera is a fully featured device and built on the 5MP hardware platform. “We believe customers will love the i25 because it offers many of the same features found within the Q25, but at a much lower price point,” said Oliver Gabel, MOBOTIX' Chief Technology Officer.

The wall mountable i25 captures an entire room with stunning 180˚ wall-to-wall view, without any blind spots. As with all MOBOTIX Hemispheric devices, the virtual PTZ on the live and recorded images is performed by the i25 camera without requiring an additional computer or software.

Available in both Day (color) and Night (B&W) models the i25 caters to the most challenging lighting conditions and a wide range of indoor surveillance applications.

MxMultiViewer – intuitive video management software
The MxMultiViewer video management software is a completely new development for PC, Mac and Linux systems that focuses on ensuring simple and intuitive use. Full screen display at a single mouse click, support for several screens and a transparent view of events and alarm messages are just some of the many advantages of the new software. Particularly outstanding is the automatic configuration of the extensive MxMultiViewer. All MOBOTIX components in a network are detected and pre-installed automatically. Thus, a complete network of cameras and door intercoms can be brought into use in just a few minutes, without a browser or additional software - free of charge, of course, from MOBOTIX.

MxDisplay – building automation server with touchscreen display
The MxDisplay is the fixed remote station for the IP video door intercom and stands out, in particular, for its intuitive and easy use. With only a few swipes, the user can call up, for example, an overview of the cameras in the building and the most recent video messages from the door intercom or generate a new access transponder for a guest. No matter which menu the user is in, a tap on the key icon immediately displays the live image of the door intercom. Keeping the button pressed a while longer will open the door. If necessary, this can be secured further using a PIN or transponder. The MxDisplay can be integrated flush with the wall and is available in black or white.

Another advantage of the MxDisplay is that it can be operated wirelessly. It can also be used as a base station for other displays in the building. Smart phones and computers can be used to log into the display via the network or integrated Wi-Fi in order to use all the functions in the same manner. A ringing at the doorbell is then forwarded to the smartphone or the workstation. Thanks to the Wi-Fi Access Point function, the MxDisplay creates Internet access for these smart phones and computers, which makes it unnecessary to set up an additional Wi-Fi system in the building.

Reliable Detection At Night: M15D-Thermal and S15D-Thermal
A world first innovation, available in both the MOBOTIX M15D and S15D, is the ability to combine both thermal and optical sensor modules in the one camera. While the thermal sensor provides movement detection, the optical sensor provides crisp clear object identification. This enables the M15D and S15D to deliver accurate detection of motion in all lighting conditions and visual verification of who or what triggered the motion event. 
The advantage of using thermal sensor modules is that they can visualize heat radiating from vehicles and persons, for the purpose of accurate movement detection up to 400 meters away from the camera, even under the most challenging lighting and environmental conditions.

The flexible video cabling, weatherproof design and tiny footprint allows the two S15D thermal sensor modules to be installed into any location up to two meters away from a single S15D core unit.

The MOBOTIX M15D and S15D dual lens cameras come standard with MxActivitySensor, a state of the art intelligent motion detection software. When enabled in the thermal camera, MxActivitySensor registers movement without artificial lighting in pitch black conditions and during the day time, with stunning accuracy.

India's largest Gas company installs VIVOTEK cameras at 1000 stations

India's largest Gas company installs VIVOTEK cameras at 1000 stations

Editor / Provider: VIVOTEK | Updated: 9/25/2014 | Article type: Security 50

Background
Bharat Petroleum Corporation Limited (BPCL) is a state-controlled oil and gas company headquartered in Mumbai, India. Among the world's largest corporations, the company was ranked #272 in the Fortune Global 500 listing for 2011.

Recently, BPCL embarked on a surveillance project as part of the organization‘s initiative to restructure the internal surveillance system. Prior to the structure reform, the old surveillance system was not centralized. As the headquarters would like to gain better understanding of the operation at each branch location in order to improve the business and communication between the headquarters and each station, a new surveillance system was proposed - installation of a total of 5000 high-performance surveillance cameras at 1000 petrol stations throughout India.

BPCL sells petrol, diesel and compressed natural gas to consumers at these stations. The company hoped to take advantage of top quality video cameras primarily to not only monitor the customer experience for quality control purposes but also to enhance the level safety for customers and employees. A process of competitive bidding resulted in VIVOTEK cameras being selected for the project, with System Integrator Livedarshan developing the deployment, the typology and the engineering aspect of the implementation. Additionally, Kores India, a leading provider of after-sale services, was contracted out to oversee and supervise the project and its implementation, while addressing customers' inquires and concerns.

According to Vivek Bagri, CEO of Livedarshan, one of the factors that led BPCL to decide on VIVOTEK cameras for this important large-scale project was the company's very favorable previous experience with VIVOTEK. For the first phase of the deployment, Livedershan installed around 60 cameras for BPCL. “BPCL found the quality of the VIVOTEK camera to be superior to models within the same technical range from other competing manufacturers,” says Vivek.

Mission
As for the particular VIVOTEK camera model selected, the IP8362, part of the VIVOTEK SUPREME series, there were several reasons for the choice, Vivek explains. First of all, BPCL required very high-quality video, as it needed to be able to identify the license plate of a vehicle, an employee and a potential criminal — all to ensure that customers were to the best possible services. In addition, to simplify administration, BPCL hoped to use as few cameras as possible at each location.

The combination of these two basic requirements — for clear, detailed image footage and a relatively low number of cameras to be installed to cover the entire premises of each petrol station — meant that cameras with very exceptionally resolutions were absolutely mandatory. As a best-in-class 1080p outdoor bullet camera designed for diverse outdoor applications, VIVOTEK IP8362 is equipped with a 2-Megapixel CMOS sensor, temper detection and a vari-focal, auto-iris lens. WDR Enhancement technology and removable IR-cut filter are also available for Day & Night function, so the image quality remains uncompromised even under constantly alternating and challenging lighting conditions. In addition to satisfying the fundamental requirement for the BPCL project, the IP8362 also offered a number of other important advantages towards the solution deployed.

Solution
Designed for demanding outdoor surveillance applications, the IP8632 not only includes a removable IR-cut filter and built-in IR illuminators for daytime and nighttime monitoring, but it also adds robust WDR (wide dynamic range) enhancement to ensure that clear, properly exposed video can be obtained no matter the time of day—even when particularly challenging high-contrast lighting conditions—where bright and dark areas are present in the field of view—prevail.

BPCL also valued IP8362's wide operating temperature range, crucial due to the extremely hot weather that is the norm throughout much of India. In addition, the VIVOTEK camera features an IP67-rated housing, which protects against the ingress of dust, water, and other foreign material—an important consideration in the harsh environment of a busy petrol station. Even the IP8362's physical styling turned out to be a plus, as BPCL felt its compact form and sleek looks avoided the need to conceal it in an ungainly device box.

Video from the cameras already installed is recorded 24 hours a day at Full HD resolution, while to conserve bandwidth, VGA-quality streams are monitored at BPCL headquarters in Mumbai. Together, the live and archived footage are already proving valuable resources for management as it checks service quality at the stations, and seeks improvements where deemed necessary. Station owners can also monitor activity, and refer to the high-quality recorded video in case of incidents.

Customer feedback
Thus far, over 100 BPCL petrol stations have been outfitted with new VIVOTEK IP8362 cameras. BPCL is hoping to finish deployment of all 5000 cameras in 1000 BPCL petrol stations by the end of this year. “BPCL is very impressed with the high performance of the VIVOTEK IP8362, and needless to say, so am I,” says Vivek. “I would recommend any user and integrators to work with VIVOTEK. Not only their products are first-rate in the industry, their sales support and services are also absolutely outstanding.”

Vivek Bagri has recently been featured in “10 Leaders Under 40” published in a&s International - May 2012.

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