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Application-specific features of VMS

Application-specific features of VMS

Editor / Provider: The Editorial Department, a&s International | Updated: 11/1/2013 | Article type: Tech Corner

Vertical markets often have very specific needs to ensure a secure environment. Although some features and functions are seen across industries, it is important to understand the environment and business processes of verticals to ensure a VMS can meet the potential unique needs of organizations working in these sectors.

To meet the unique requirements of verticals, Dvtel offers solutions that can be easily customized to customer needs. “We provide solutions with many features and capabilities that, in the majority of cases, provide what the customer is looking for and doesn't require further dedicated software development. Our software infrastructure is built in such a way that writing a new integration and even customizing the UI is easy. The advantage of this approach is that many applications and integrations that were developed to meet a specific customer's needs, are also relevant to others,” said Ilan Krugliak, Product Manager at Dvtel.

 An open platform, user-friendly interface, and easy to integrate are definitely factors for VMS providers to increase market share. “To serve diverse vertical markets, such as city-wide surveillance, education, transportation, retail, gaming, parking-and-law enforcement, and more, we built systems with an open API, that allows customers to ‘connect' and ‘integrate' both legacy hardware (cameras and access control devices) and a vast list of hardware from vendors and partners who manufacture cameras, access control devices, intercom devices, and more,” said Jimmy Palatsoukas, Senior Product Marketing Manager, Genetec.

Top Verticals
There is plenty of technology that will challenge VMS: analytics, HD cameras, biometrics, access control, and more. As VMS develops, customers will expect more than the basics, and will look to see how usable different VMSs are.

Retail
Retailers today are using security solutions for asset protection, loss prevention, and business intelligence to stay competitive. Like many industries, the retail industry faces challenges such as tense competition, decreasing margins, and external/internal losses caused by shrinkage.

Comprehensive and user-friendly VMS solutions enable users to be one step ahead by facilitating seamless integration with POS, RFID, video analytics, time and attendance, access control, and other data systems. Through the integration of POS and VMS, the centralized reports allow the company to search, identify, and eliminate theft across the entire organization. The integrated POS data can be further adopted for immediate inventory checks, markdown management, cause of shrinkage, and employee training which saves time and cost in counting, calculating, ordering, and checking cash-register accuracy.

“We offer seamless integration with POS devices. Store owners can track transaction data in real-time with live view or review later in playback mode,” said Shawn Ho, Product Director at NUUO. “Certain event keywords can also be set to alert when suspicious transactions occur. There are also central management functions like alarms, trigger location display, and video wall display options making monitoring multiple sites effortless. For larger chains, our VMS solution offers additional benefits like megapixel recording for clear images and unlimited video wall displays.”

Banking
Conditions in today's economy attract more unwanted attention to vaults and ATM transactions. Billions of dollars are lost each year to ATM skimming, cash trapping, cash harvesting, and fraudulent crimes.

Financial institutions are certainly in dire need for more up-to-date security solutions. March Networks has developed and offered specific applications for the banking market for years, and has deep expertise as a result. “Our VMS supports that strategy and provides tools that allow our customers to efficiently investigate, cut losses and save time,” said Ely Maspero, VMS Product Line Manager at March Networks. “The intelligent software helps banks reduce time and investigation, detect fraudulent activity faster, strengthen case evidence, and reduce losses from fraud. In the banking vertical, our solutions include intelligent video software applications that enable banks to search on correlated video, ATM or teller transaction data, license plate numbers, facial images, and colors to conduct investigations quickly and efficiently. It also allows banks to use advanced search and case management software to gather all case evidence and export it easily to a DVD or USB memory stick and searches on all that data across any number of banking branches and other sites from a central location.”

Education
Campus safety continues to be top of the mind following the devastating Sandy Hook shooting. Video surveillance and mass notification are the most commonly funded and deployed systems. However, one of the challenges is the education market does not always have full control over its own funding. Therefore, it is essential for manufacturers and system integrators to address the unique requirements of each school. Offering flexible and robust solutions to adapt to different requirements while making the most out of existing infrastructure is the practical and efficient approach.

Alerting an entire campus in an emergency situation is also a challenge. Being able to receive instant alerts on mobile phones when loitering, intrusion, or other definable events occur is very crucial. “Our VMS solution allows users to set up zone boundaries and track up to hundreds of people and objects. The image fusion technology can stitch up multiple cameras from different angles into one unified single view with angle corrections, making monitoring hallways or courtyards ideal,” Ho said.

Besides the effectiveness of a mass notification system, communication between campus security and law enforcement is crucial as well so that in case a critical incident occurs, first responders are able to deal with it quickly and effectively. “We power numerous schools, school districts, and college campuses in the U.S. and worldwide,” said Gadi Piran, President of OnSSI. “Our VMS add-on enables sharing of video and alerts from the school or school district with local police and public safety agencies, adding a layer of security; in addition, the VMS, at every given price point and version, provides a high value, which is a major consideration in cash-strapped schools and colleges.”

Future Development
As requirements vary greatly from different regions to vertical segments, it is never an easy feat to develop features and apply them to various regions and verticals. Some of our interviewees shared with us how they seek out the opportunities and challenges they face. “As always, time to market is of the essence — we need to keep up with the competition, we need to be aligned with new technologies and provide a quality product in short development cycles,” said Krugliak. “An additional challenge is keeping the product simple. Many times, at the expense of including more features, the product becomes complicated. The installation and setup process that comprises the overall deployment experience must remain simple, and the user experience that is often tied to the user interface, must also remain simple.”

Increase Visibility
Finding strong channel partners or established branch offices is one of the approaches that drives VMS adoption internationally. VMS providers benefit from regional branches interacting with local integrators not only for language benefits, but also for cultural understanding. “We plan on setting up branch offices in different regions in order to foster a deeper connection with our local customers,” Ho said. “As a VMS solution provider, the ability to integrate with different third party solutions and form alliances with other global partners is the key to worldwide visibility. We are also focusing on gaining visibility through training programs. Customers can receive official NUUO training and certification through our own education managers or NUUO Certified Trainers worldwide.”

Dvtel will continue its POS focus to expand its footprint in the retail market. “We will explore going after and develop POS integrations to be able to penetrate the retail market. We also plan to further develop our monitoring application,” said Krugliak. “In addition, we will focus on enhancing our search capabilities in order to ease up the process of ‘finding what the customer is really looking for.' That is providing information and insight rather than simple data.”

Whether through solid channel partnership, vertical-specific approaches, or instant support, a good starting point for VMS vendors to increase their visibility worldwide is the need to offer a true open platform. Customers, as well as partners, prefer ease of use, flexible offerings with upgrade paths, scalability, and timely support for different camera brands and models. An open platform is a sure way to secure long-term partners that are able to sustain growth.

Exacq and IQinVision protect Indianapolis-based Community Health Network

Exacq and IQinVision protect Indianapolis-based Community Health Network

Editor / Provider: IQinVision | Updated: 10/30/2013 | Article type: Commercial Markets

IQinVision announced that Indianapolis-based Community Health Network has installed an exacqVision-IQinVision combined solution to meet their video surveillance needs. Koorsen Security Technology provided complete design and installation services for the project.

Established in 1956, Community Health Network is a leading not-for-profit health system offering convenient access to expert physicians, advanced treatments and leading-edge technology, all focused on getting patients well and back to their lives. With caring and compassion, Community's five hospitals comprised of more than 90 buildings continually strive to improve the health and well-being of all of their patients.

exacqVision Hybrid Servers and IQinVision HD megapixel cameras were installed to enable the Community Health Network Information Technologies department to monitor their Data Center to ensure continuous operations of their IT infrastructure. exacqVision VMS software was installed on two exacqVision Hybrid servers to manage a mix of IQinVision megapixel cameras located throughout the Data Center and connected office building, as well as existing analog cameras. The exacqVision client software is installed on a video wall in the Network Operations Center and in several other locations located through the facility. Video is continually monitored and if an incident is reported the staff will search for the video recorded on the server to investigate and support their findings.

“We selected exacqVision Hybrid Servers and Video Management Software because we needed a trustworthy video surveillance system to monitor our Data Center facility 24x7x365 and provide clear real-time video as well as easy to access recorded events,” said Chris Stewart, Manager, Data Centers and Server Technologies. “The exacqVision Hybrid Servers also needed to operate seamlessly with existing analog cameras and integrate with the new IQinVision IP megapixel cameras. A major benefit was the flexibility of the client workstations to be easily integrated into our Network Operations Center for continuous video monitoring. exacqVision met our requirements and provides excellent performance.”

To date, Community Health has installed a mix of 42 IQeye Alliance dome and Sentinel cameras, ranging from 1 to 5MP in resolution. Going forward, Stewart plans to replace his analog cameras with the newer, IQeye megapixel cameras as the analog cameras fail. “We're happy with the IQeye cameras, if we had the budget we'd replace all the analog cameras now. The clarity of the megapixel cameras is so much better, it really is night and day.” Stewart has the high-performing IQeye cameras providing surveillance video for all his important, high value assets and locations. “The IQeyes, they do the job well,” he concluded.

Copenhagen daycare center safeguarded by Milestone software and Sony cams

Copenhagen daycare center safeguarded by Milestone software and Sony cams

Editor / Provider: Milestone Systems | Updated: 10/25/2013 | Article type: Residential & Consumer

The city of Alleroed, in a suburb north of Copenhagen in Denmark, aims to stop vandals and violent individuals before crime is committed. A key tool for the municipality is XProtect IP video surveillance software from Milestone Systems. Mobile access means faster response and proactive intervention before situations can escalate.

The staff at a daycare center, located some distance away from inhabited areas, had complained that a young group was destroying things on the institution grounds after hours. The vandals had free rein for their misdeeds because no one was in the area after dark.

To solve the problem, Alleroed decided last year to install video surveillance in the institution in cooperation with Milestone certified partner Atea. In total, the municipality now has more than 100 cameras in seven locations - most of them Sony SNC network cameras, which are controlled with Milestone XProtect Enterprise IP video management software (VMS) and accessed using the Milestone Mobile client.

Spotlight on preventing crime
Ulrik Bjelbek, Deputy Emergency Response Director and Risk Coordinator in Alleroed, sits in front of his iPad. Two clicks later, live streaming surveillance images from an institution appear on his screen. With one tap on his iPad he turns on a floodlight on the daycare center's roof gable and lights up the areas where there had previously been problems, which can now be monitored both day and night.

Another initiative taken to prevent vandalism and violence is the hiring of eight security guards who patrol the municipality in shifts. They access the video surveillance from their iPads using Milestone Mobile to determine whether they have to drive out to prevent criminal activity. In severe cases the guards will call the police.

"The new surveillance has been successful: there has been no vandalism since we got the new solution. Our security guards have kept a close watch and gone out there if they saw that trouble was brewing. But we still have some work ahead because our success depends on preventing all vandalism and violent crime in the area," says Bjelb?k.

Old technology gave bad images
"Previously, it was up to the individual institution or school to invest in surveillance, and many chose not to do anything. At the institutions that had old video technology, the images often could not be used by the police because they were of too poor quality," says Bjelbk.

One of the places where the municipality still has old monitoring equipment is the sports center, where money was recently stolen from the girls' locker room. Here the security officer found images of the thief in the surveillance video, but they could not identify the person because the quality of the pictures was too bad.

Ulrik Bjelbk looks forward to seeing the new equipment installed in several places in the municipality – a solution that was chosen after a thorough review of the market:

"We chose Milestone XProtect because it is so easy to access from mobile devices and the user interface is very simple, without too many buttons. Otherwise I would never get the guards to use it," he says. "It is also a great advantage that the system is scalable, so if the need arises, we can add new cameras from one day to the next."

Alleroed bought the cameras, software, and installation of the solution from Atea, who is a certified Milestone partner. They chose a solution in which the municipality pays a fixed monthly fee to Atea to use the system, with a service that guarantees timely technical support. It means that the municipality now has a better overview of the cost for repairs.

Six “musts” for selecting and installing VMS

Six “musts” for selecting and installing VMS

Editor / Provider: The Editorial Department, a&s International | Updated: 10/23/2013 | Article type: Tech Corner

When it comes to configuring surveillance solutions, it all comes down to two important factors—openness and customization. Over the years, video management software (VMS) has emerged as a business-enabling technology where a more open platform allows the integration of other value-adding system combinations such as POS, RFID, video analytics, time and attendance, access control, and more. The ease of use, improved algorithms, and data libraries are improving its reliability. The result is that the value of video is increased both in real time and when viewing recorded video.

According to Jumbi Edulbehram, VP of Business Development at Next Level Security Systems, the decision-making process can be varied and complex when considering VMS solutions. These factors include price, ease of use, integration, features, and intelligence.

Cost
One of the most important considerations when purchasing and installing VMS is total cost of ownership. For total cost of ownership, some key points should be taken into account: cost of installation, cost of maintenance, and time to deploy and conduct the system setup.

User-Friendliness
Another critical requirement is that the VMS should be simple and easy to use. As video surveillance systems become more complex, people using surveillance systems not only include security personnel, but also administrative and IT staff. Different users will have unique needs when accessing video. “It's important that everyone involved – from the head of security to workstation operators – can quickly find their way around the system and know how to configure it,” said Alan Ataev, Global Sales Director at AxxonSoft. For instance, there is a security customer who has certain wants and needs, as well as a business user and administrator, and their demands differ. Being able to have an interface that communicates with these different groups is important.

Gadi Piran, President of OnSSI agrees. “The VMS's interface needs to be as intuitive as possible, and should not require technical savvy to operate. Users should not be required to memorize codes or commands, and the system should display all, and only, the actions available at the current time for each individual camera.”

Ease of deployment
Deploying VMS can be a complicated task. “System integrators have to be educated on networking, hardware, operating systems, and edge devices to name a few,” Krugliak said. “The fewer tasks the installer is required to perform, the more automatic the setup procedure will be and therefore, the sooner the system installer can complete the project.”

Fully-supported hardware list should be as many as possible. It is always preferable to go with an open VMS solution capable of integrating a great variety of third party IP cameras and encoders. This ensures end users have greater freedom to select best of breed hardware. “We can already see today that the world [of] security [industry] is heading for network solutions in a big way,” Ataev said. “Right now, we have 1,300 models of IP cameras integrated with AxxonSoft products, and this number is constantly growing.” An open platform not only enables the user to optimize the system to do the job at hand, it also reduces long-term costs as it is possible to change components without a forklift upgrade.

Customization & Scalability
Video is just one component in the overall security operation. The VMS may need to integrate with other systems, including access control, video content analytics, license plate recognition, facial recognition, fence detection systems, fire alarm systems, and others. In addition, users should be able to customize the software to meet their unique needs. Whether or not SDK is extensive enough in order to enable customers to develop integrations or to customize the user interface to meet their needs becomes crucial.

The VMS architecture and how it fits within the network environment also needs to be considered. “A VMS solution that can adapt to any network and scale to thousands of cameras as the system evolves over time ensures customers are future proofed and can grow their system as required,” Palatsoukas said. For some verticals with a large camera count system, such as airports, the VMS should allow for growth with more locations, more recording servers, more cameras, and more users, without paying a penalty for going from one system size to another. For instance, an airport video surveillance system is typically composed of several hundred or thousands of cameras. The large camera count also comes with a large number of users, alarms, and workflows, which all in turn needs to be supported by the VMS. In this case, a suitable VMS needs to have the appropriate scalable architecture in order to support this infrastructure.

High Availability and Redundancy
In addition to the number of hardware components, the number of clients on a server can take a toll on the system. “It is crucial to ensure that the VMS has built-in capabilities to ensure that video is recorded and can be reviewed at all times,” Palatsoukas said.

A built-in mechanism in the VMS to offer continuous system access, uninterrupted video streaming, health monitoring, and system self-check is especially crucial for verticals that cannot afford the downtime. “High availability is of the utmost importance for a security system that is used to minimize threats and protect assets,” added Palatsoukas. “An offline system can result in revenue losses through operations stoppage and theft, hence making it very important to minimize downtime. The embedded high availability features are tailored specifically for the VMS, minimizing configuration and management time. They are also less expensive than third-party solutions.”

For critical use, such as casinos or banks, redundancy is a key concern as storage itself might take 30 to 40 percent of the total surveillance system price. A smart redundancy feature saves storage space and money since only triggered event footage is stored as backup. “In casino and city surveillance, smart redundancy is important as there will be enormous amounts of information and simple 1-1 redundancy is very wasteful,” said Patrick Lim, Director of Sales and Marketing at Ademco Far East (an Ademco Security Group Company). “Smart redundancy can reduce up to 50 percent of additional cost, which is ideal in controlling the budget and space needed.”

Intelligence and Automation
Security has traditionally been used to protect assets in a passive fashion. However, VMS allows video surveillance to go beyond traditional security by gathering business intelligence and driving decisions. A system with intelligent video analytics can combine multiple video analytic events using rules dependency to trigger an alarm and to minimize false alarms. “The system must be able to intelligently generate and distribute valid alerts in a variety of forms – video, text, audio, data and other – so that operators are no longer required to view live video from dozens, hundreds, and thousands of cameras,” Piran said.

Automation is important for remote sites as combining different security and non-security systems under a set of rules requires automated security. For instance, when reviewing the VMS, it is important that users seek out an automated platform that will deliver the video intelligence necessary to help security personnel rapidly detect, act on, and investigate security breaches and other threats.

Automation can include lighting, access control, door management, and more. It can also include more complicated tasks such as automated system health monitoring. “Automated system health monitoring is a critical feature to help users manage geographically distributed video operations, while enhancing system uptime and reliability to ensure video is being captured and is available for review at all times,” said Debjit Das, VP of Global Marketing, Video and Situation Intelligence Solutions, Verint Systems.

A large project may have multiple security systems scattered on multiple sites, creating a lot of complexity for the operator who might have to connect to multiple applications on different computers. “Being able to watch live and playback video, receive events, and run reports from multiple sites with one application makes operations easier for the users, who can concentrate on identifying and analyzing security threats,” Palatsoukas said.

The automation feature is important for remote sites. “Software features such as smart tracking of personnel, activities and events become very important, as they may have very limited security manpower at sites looking at cameras over a very large area,” added Lim.

User-centric mindset Picking the wrong VMS solution can be catastrophic and the consequence is not as simple as replacing a surveillance camera. Knowing the capability of VMS, project complexity, and user needs will help integrators at the start and avoid a mismatch scenario.

Homework for Integrators
Integrators might start by outlining end-user needs. Steven Lowrance, Applications Engineering Manager at Aronson Security Group offers some of the following tips. Below are some of the questions that help integrators better understanding a situation and system requirements:
1. How many cameras will there be? 
2. Is there a need for specialty cameras or brands (thermal, IR, covert, etc)? 
3. Where are those cameras located?
4. What is the recording schedule? 
5. Will the system be used for live viewing or more for forensic use after an event? 
6. Do users need advanced applications such as video analytics? 
7. How many users will view the cameras? 
8. Is permission restriction necessary to the business? 
9. Is centralized administration of users and devices important? 
10.Does the business have a server operating system requirement or restriction? 
11.Is integration with other systems a requirement?

IndigoVision Unveils video management software Control Center Eagle

IndigoVision Unveils video management software Control Center Eagle

Editor / Provider: IndigoVision | Updated: 10/21/2013 | Article type: Security 50

With a revolutionary user interface, advanced Motion Search technology, real time alarm tracking and "client licence-free" installation, Control Center Eagle is the future of video management software.

"IndigoVision launched the original Control Center eleven years ago in 2002", stated Paul Murphy, IndigoVision Head of Marketing. "Control Center revolutionized security and was the first truly scalable VMS. Other innovative features included live, playback and administration in a single user interface and intuitive software PTZ control.

Since then, a number of other security companies have copied the Control Center name but their software just doesn't come close in terms of performance and operation. We wanted to name the new version of Control Center after something that was fitting and couldn't simply be stolen or copied."

Paul continued, "As Control Center was first released eleven years ago, we wanted to highlight this technological pedigree and also the intelligent engineering carried out by the IndigoVision software design teams. It seemed only fitting that this latest version of Control Center be named after the legendary Apollo 11 lunar landing module – Eagle"

"Ever since Control Center hit the market in 2002, IndigoVision's focus has always been on helping security operators to carry out their duties as easily and efficiently as possible," explains Alex Swanson, IndigoVision's Head of Engineering, "For example, our highly intuitive interface allows operators to simply click on an area on the map and Control Center's intelligence instantly knows what cameras cover that location, meaning operators need not worry about memorizing camera names."

Control Center Eagle contains a number of additional features designed to make installation, maintenance and operation of security systems extremely easy. IndigoVision's advanced Motion Search algorithms and ground-breaking Motion Thumbnail technology allows operators to find the right evidence quicker than any other VMS. Third party systems, such as access control, perimeter detection and building management systems can be seamlessly incorporated to give advanced and fully integrated video and alarm management.

Paul Murphy concluded, "When you are an industry trailblazer, competitors will steal your ideas. We recently launched the IndigoVision Enhanced range of IP cameras – and months later some competitors are trying to use the same name. We look forward to the influx of copycat Control Center applications being renamed, knowing that just like eleven years ago in 2002, IndigoVision was the first."

Control Center Eagle has inbuilt ONVIF IP camera support, supports over 300 non-ONVIF IP camera models through IndigoVision's Camera Gatweay and has supports for all major IndigoVision IP cameras and analog encoders released since 2003.

Indigovision's unrivalled Software Upgrade Plan (SUP) means any IndigoVision customer with an active SUP agreement has access to the latest version of Control Center, with future releases Control Center Intrepid and Control Center Aquarius scheduled for release in 2014 and 2015.

Genetec secures City of Toronto's New Forensic Services and Coroner's Complex

Genetec secures City of Toronto's New Forensic Services and Coroner's Complex

Editor / Provider: Genetec | Updated: 10/18/2013 | Article type: Government & Public Services

Genetec announced that Security Center—its unified IP security platform —was recently deployed as part of a highly sophisticated security implementation for the brand new City of Toronto Forensic Services and Coroner's Complex (FSCC).

Genetec, a global provider in unified IP security solutions and in video management software (VMS), announced that Security Center—its unified IP security platform —was recently deployed as part of a highly sophisticated security implementation for the brand new City of Toronto Forensic Services and Coroner's Complex (FSCC). The new 49,000 square meter state-of-the-art facility built by Carillion Canada is set to revolutionize forensics in Canada, and enable them to support increasingly complicated investigations.

Tasked to design, install and commission the highly sophisticated security objectives of the new FSCC facility, Marcomm Systems Group (MSGI) chose Genetec Security Center for the fully integrated IP security management grid. Omnicast, the VMS system in Genetec Security Center, manages the crucial video surveillance requirements for the facility's perimeter. Several customized sub-systems were added, including biometric access control, alarm monitoring for critical areas, roof line detection and other locations of concern, and completed with a facility-wide duress panic alarm system with a Voice over IP (VoIP) recoding box to record all distress signals for evidence and review.

"As veteran systems integrators, it is important that we work with a unified platform that is open-architecture, flexible, functional and user friendly," said David Trudel, President of Marcomm Systems Group. "We have deployed Genetec on so many sophisticated projects over the years that we have become intimately familiar with its functionality. When we began planning the integration for The City of Toronto Forensic Services and Coroner's complex, we would not have considered anything other than Genetec to sit at the center of the many cameras, access control protocols, and customized sub-systems for this unique project," added Trudel.

The Genetec Security Center user interface consolidates and standardizes the common aspects of security operations, such as real-time event and video monitoring, advanced reporting, alarm management and configuration, and makes all tasks easily accessible via an intuitive client application. Security Center also offers a web client that allows users to perform management, reporting and configuration duties through any web browser, or smart-phone app for mobile access with the latest Apple, Android, or Blackberry devices.

The unified security platform in Security Center is network-based, and engineered with an open and highly-scalable architecture, offering cost-cutting advantages to choose preferred hardware, preserve existing investments, expand a system gradually or develop custom applications and third-party integrations via one of the industry's most robust software developer kits (SDK).

VIVOTEK compact cube IP Camera integrates with ExacqVision VMS

VIVOTEK compact cube IP Camera integrates with ExacqVision VMS

Editor / Provider: VIVOTEK | Updated: 10/9/2013 | Article type: Security 50

VIVOTEK announces the full integration of its compact cube network camera CC8130 and the full series of exacqVision video management system (VMS) from Exacq Technologies, providing retail customers with a reliable and flexible surveillance solution for diversified applications.

VIVOTEK's CC8130 is an elegantly designed compact cube camera with a 180° horizontal panoramic viewing angle that provides full coverage of monitored areas without blind spots. Being designed with a flat back-panel mounting bracket, it can be mounted on walls or countertops with ease, capturing faces at eye level, with a 15° tilt mount bracket also now available. With this bracket, the CC8130 can be mounted at a height of 2.5 meters for a wider view and more comprehensive indoor surveillance. With all of these features, the CC8130 is an ideal camera for retail applications such as checkout stations at boutique, department or convenience stores.

By being fully integrated with the entire series of exacqVision VMS, LC-series NVR and exacqVision server/client software, this surveillance solution is able to provide users with maximized coverage and easily export video clips as useable evidence. With an affordable price, the solution is regarded as an ideal choice for either a small scale retail store with limited budget or a big retail chain. Moreover, the exacqVision VMS, which supports a number of intelligent video content analysis (VCA) features, enables customers to identify, track, and respond to events quickly and easily.

Steve Ma, Executive VP at VIVOTEK, indicated, “In retail, an integrated, effective and comprehensive surveillance system is regarded as the best measure to minimize shrinkage caused by customer theft, shoplifting, and accounting mistakes while creating a safer and a more enjoyable shopping environment for customers. Furthermore, with intelligent features in the surveillance system, customers' purchasing behaviors are able to be collected and further analyzed for business enhancement. Today, it is our great pleasure to announce that our compact cube CC8130, which is especially designed for retail applications, has completed integration with the exacqVision VMS, perfectly complementing overall surveillance performance and bringing increased benefits to our mutual customers.”

Milestone and Traverse City Schools ensure campus security

Milestone and Traverse City Schools ensure campus security

Editor / Provider: Milestone | Updated: 10/8/2013 | Article type: Education

Milestone XProtect open platform video management software (VMS) is the basis for an integrated security system in the Traverse City Area Public Schools (TCAPS). Since each school previously had a stand-alone system, the security was upgraded to connect all 26 buildings in the district on one IP network.

Paul Mahon, Director of Construction and Maintenance for TCAPS, partnered with COMMTECH Design for the integrated solution that has Milestone video surveillance technology as the central core. “Since the Milestone XProtect integration into our school district, we've had instances on campus where having a reliable security system has easily reinforced our decision to upgrade,” confirms Mahon.

The Traverse City Area Public School District (TCAPS) covers 300 square miles over three counties in Central Michigan, with thousands of students, teachers and staff. The increased need to protect them and the valuable public property of its 26 buildings prompted a custom security system to enable monitoring all school activity from a central hub that integrates all security systems in the district into one easy-to-use yet effective platform. Milestone XProtect Corporate software allows authorized staff to monitor for safety, security and disciplinary actions at any time.

Flexible, Federated Solution for Entire District “We've worked with multiple solutions over the years, each deploying its own stand-alone presence, with pros and cons,” stated Mahon. “Installing a district-wide solution that's easy to use, scalable and supports our multiple levels of security ensures the safety of our students and staff, which was the number one priority for this project.”

It is a full-scale, federated security solution that includes video streaming, alarm management, access control via card access systems, emergency panic lockdown abilities, video synchronization for all the above, and the ability to control each system centrally from one main control unit.

“TCAPS was quite a large-scale design: We had to understand the intricacies of 26 structures that were all unique in their own needs. A vast amount of engineering had to be examined, dealing with the different wiring, ceiling setups and potential monitoring station locations,” says COMMTECH consultant Bret Emerson. “We wanted a comprehensive solution that allows video surveillance to be integrated seamlessly into all aspects of the district.”

After Emerson's report on the system's architecture and design, TCAPS contracted with Windemuller Electric to provide the customized solution, including access control, lockdown and alarm systems. NETech, subcontracted through Windemuller, installed the Milestone solution, ensuring the VMS core of the implementation was perfectly tuned for the district. The XProtect software was implemented quickly and efficiently in the school settings, minimizing interruption or confusion with the administrators who monitor the hundreds of cameras.

A total of 685 cameras were set up in TCAPS, 397 in Phase II by NETech. Panasonic's IP WV-Sw355, WV-SW395 and WV-SF366 cameras were installed throughout the entire district, in addition to two Arecont AV8185 IP cameras. XProtect's open platform abilities allow end users to have a freedom of choice in hardware devices. More than 1,500 models of network cameras and encoders from over 100 different manufacturers are supported by Milestone.

Throughout the school district, 19 monitoring stations were established, each with an HP video workstation synchronized with Milestone XProtect Corporate. Four HP ProLiant video servers and one HP StorageWorks MDS600 with 70TB of space round off the system's storage capabilities. This powerful capacity is important for so much video data: Milestone XProtect Corporate supports an unlimited number of cameras, users and sites, making it the perfect match for TCAPS, who have plans for additional cameras.

Future-proof Upgrades and Expandability “Keeping in mind our plans to expand the system, the server and software are a very important aspect. As of now, our server has the capacity to tack on additional cameras. Using XProtect helps us maintain the work and educational environment when we decide to upgrade. It's simple, fast and effective,” states Mahon.

“I've been working with Milestone and its software solutions for five years,” stated Emerson. “We came into this knowing the system would eventually be expanded, and XProtect Corporate will completely support this. We can rest assured the growing security plan will be easily achievable, adding any camera seamlessly that fits the budgetary or physical needs of TCAPS.”

Milestone solutions are future-proof, with a licensing model that offers upgrades with the freedom to add or integrate new technologies as they are developed.

Select administration and staff, known as Champions around the school district, are being trained in waves by Luke LeaTrea of NETech to operate the security system.

“The software is amazing,” states LeaTrea. “The administrators in the technical champion sessions quickly learn and understand the Milestone software. There are rarely any post-training questions. It is by far one of the most user-friendly interfaces available.”

Since the security upgrade, there have been instances where school property was reported missing, and those trained to use the system monitored, reviewed and recorded the event. The digital evidence was quickly and easily exported from the Milestone system and provided to the local police department with a built-in viewer.

“At times, we have dealt with vandalism, instances of theft or other security issues regarding publicly owned property outside the school environment. We can easily show the footage to the accused and police to quickly turn around the situation. We are extremely confident in our system and trust that we are keeping the school and all of those in attendance safe. XProtect is really well put together, powerful software. It meets our complicated needs and we have been very happy with the outcome.” concludes Mahon.

Milestone appoints VP human resources and sales director for northwest Europe

Milestone appoints VP human resources and sales director for northwest Europe

Editor / Provider: Milestone Systems | Updated: 10/3/2013 | Article type: Security 50

Milestone Systems, the open platform company in IP video management software (VMS), has hired a new Vice President of Human Resources and Site Operations at its headquarters in Denmark and promoted the Danish & Benelux Country Manager to Director of Sales for Northwest Europe.

Claudia Lillebjerg Simonsen is the new Vice President of HR and Site Operations at Milestone Systems' corporate headquarters. She is supporting continued growth at Milestone Systems through employee and management development. The company is one of the world's leading producers of software for IP-based video surveillance with more than 400 employed in 15 country offices.

"Milestone Systems is a very ambitious company demonstrating an impressive growth rate. Constant development is part of our DNA. Through such means as employee satisfaction research, talent development and loyalty programs, I will contribute to ensure that this trend continues," says Claudia Lillebjerg Simonsen, VP of HR and Site Operations at Milestone Systems.

Simonsen has many years of experience with strategic leadership and HR from international IT companies. She has been the Global Business Human Resources Director at Nokia and the Country Manager for Nokia in Denmark.

Raziel Bareket, the previous Milestone Systems Country Manager for Denmark & Benelux, is taking on more responsibilities: with an additional UK team of six, he will also focus on business development in the UK and Ireland.

"I look forward to these added challenges and opportunities in the UK market, which has enormous potential for growth. England has a large base of prospective customers, who currently use analog video surveillance systems but eventually will migrate to IP-based video technologies. Milestone is a leading manufacturer of IP video management software and we are going to take a large bite of this cake," says Raziel Bareket who can now call himself Sales Director for Northwest Europe, continuing to cover the Netherlands and Belgium.

Bareket started out in Milestone Systems as Regional Sales Manager for Benelux, in September 2007. In March of that year he took on the responsibilities of Country Manager for Denmark and Israel.

“Raziel has a unique track record in making his territories scale for Milestone, and it is that capability which makes him very valuable for us. He helped develop Milestone's initial channel partner program and implemented it with excellence while spearheading efficient and powerful channel activities that have been replicated throughout Europe. He has now reached a stage in his career where he is ready for the next step and therefore is now promoted to Territory Director of Northwest Europe,” states Eric Fullerton, Chief Sales and Marketing Officer for Milestone Systems. “I'm expecting him to sprinkle his gold dust over the new territory like he has done before and achieve the same performance as earlier. Raziel is a perfect example of people in growth creating companies in growth.”

Tyco Security Products safeguards Exploratorium Interactive Science Museum with VMS

Tyco Security Products safeguards Exploratorium Interactive Science Museum with VMS

Editor / Provider: Tyco Security Products | Updated: 10/3/2013 | Article type: Commercial Markets

Tyco Security Products, part of Tyco, a pure-play fire protection and security company, announced that the Exploratorium, a ground breaking interactive science museum and modern learning laboratory, has chosen its video and access control technologies as part of a unified security solution for its new state-of-the-art facility on San Francisco's historic waterfront.

The solution includes American Dynamics' video management system, which provides security personnel the ability to view, search and export video from VideoEdge NVRs as well as manage the museum's network of Illustra IP mini-domes. The video platform also unifies access control operations from the museum's C-CURE 9000 security and event management system, ensuring that museum security officials can centrally manage security operations of its new $220 million-dollar facility from one user interface.

“Our new, expansive facility required a flexible and scaleable system that would allow us to easily manage our public exhibits and private areas during viewing hours and off hours, as well as bring on additional sub systems and sites in the future,” said Jennifer Fragomeni, Director of Facilities and Operations, Exploratorium.

Spanning San Francisco's historic Pier 15, the museum's campus encompasses 330,000-square-feet of indoor and outdoor space, along with a portion of Pier 17, which the Exploratorium also controls for behind-the-scenes work. Working with its consultant, Security By Design, and systems integrator, Johnson Controls, the Exploratorium's custom plan includes 75 access control panels and 100 card readers from Software House and approximately 150 American Dynamics cameras to protect staff, visitors and museum displays.

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