Product Ranges
IP Surveillance
Contact Us
  • Qognify Pte. Ltd.

  • Country: Singapore
  • City: Singapore
  • Address: 120 Robinson Road, level 9, #S0929, Singapore 068913
  • Contact Person: Mr. Arthur Veinstein

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Key Specifications

NICE Real-Time Authentication significantly reduces average handle time and improves the customer experience by utilizing voice biometrics to authenticate customers in real time. With this advanced technology, contact centers can:

• Voiceprint the vast majority of customers for seamless passive enrollment—NICE patent-pending innovation
• Securely authenticate customers with zero customer effort—significantly improving the customer experience
• Help agents expedite time to service, shaving valuable seconds off average handle time
• Significantly reduce fraud risk for all customers, and deter fraudsters

NICE Real-Time Voice Authentication
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