Needing to transition its 675-plus properties worldwide onto network video systems, Hyatt Hotels sought out a solution that could be replicated across its 12 unique hotel brands that vary in size and surveillance needs.
Needing to transition its 675-plus properties worldwide onto network video systems, Hyatt Hotels sought out a solution that could be replicated across its 12 unique hotel brands that vary in size and surveillance needs. The company needed a solution that remained discreet as to not distract from the welcoming environment at their properties but also one that could serve as protection to guests and hotel staff alike.
Joining forces with Axis Communications and Milestone Systems, Hyatt defined guidelines for each of its properties to enhance their video standards. Hyatt outlined a cohesive mix of fixed and panoramic cameras that could be brought onto a powerful video management system along with further technologies such as access control and audio equipment.
The first phase to shift its properties onto the network began with a core conversion, utilizing Axis video encoders to quickly bring existing analog systems up to speed. Single day installations first with AXIS P7216 Video Encoders easily transitioned 16-channel DVRs into the IP world. In one instance with Hyatt’s casino entity, AXIS Q7436 Video Encoder Blades were mounted on AXIS Q7920 Video Encoder Chassis to drive over 80 channels of video through one device.
Moving to network video has allowed security staffs to streamline their processes by collaborating on more efficient control rooms and accessing mobile video. Beyond the known security needs, the accessibility provides a wealth of further advantages. Managers can view camera feeds overseeing their reception areas, for example, useful for managing wait times and determining ways to raise the quality of guest relations. Engineers can take advantage of footage from different angles of the property, like parking structures to check on maintenance issues and traffic concerns.
The instant results from a move to IP video were major boosts in video quality and flexibility in viewing footage from multiple access points. Hotels saw an immediate benefit with simplified distribution of ideo clips as necessary and ease of configuring cameras remotely. Hyatt has found the equipment to work at a high level consistently in all of the applications in which it has been involved.