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  • Nanjing IOT Sensor Technology Co.,Ltd

  • Country: China
  • City: Nanjing
  • Address: 4/F NO.420,Zhonghua Road,Nanjing 210006,PRC
  • Contact Person: Amy Sze
 


rends and key points on safety precaution construction of ATM surveillance in self service banking
Source: Nanjing Yuantuo Tech
According to the statistics, by the end of 2010, the total amount of ATMs in China is about 21.2 million. However, among these, the number of spacing ATMs covers over 25[[]%]. It is used as an extension service of savings counter to service the public. Since the ATM is widely used, people now rely increasingly on it. However, due to product failures, network failures, incorrect use, man-made damages and frauds, various kinds of exceptional situations and disputes occurred in the application. Some lawless persons also make use of ATMs to commit crimes. Therefore, banks all install surveillance equipment on ATMs to achieve the goals such as monitoring, collecting evidence and solve disputes. Large quantity of dispersed ATMs and self service bankings with different installation environments have put forward higher requirements on protection of customers’ safe use of bank cards, bank assets and social security which are disposed to safety and precaution requirements of ATM surveillance industry customization of Yuantuo Tech.

Present crime situations of ATM

Huge profits and protection pitfalls drive lawless persons to make ATMs and cardholders as the targets. Only among April to September in 2009, cases registered by Public Organs were amount to 3,672. Among these, they can be divided into 3 types according to the criminal aims:

ⅠSet bank card numbers and passwords stealing as the target. Make fake bank cards to steal balances or overdrawing credit cards.
Main criminal means are: to stick a film on ATM keyboard or install a fake keyboard, install micro video cameras, install card reader on the card slot or access control of self service banking, install a crust on the whole machine, post fake notice, get bank card number and password by cheating on the phone, install a card retain device or cash block device on the card slot or banknote output feed to steal bank cards or cashes.


This kind of crimes have a lot in common that the criminals must be close to the ATM and install or break the access control of the self service banking. Their behaviors are usually different with normal withdrawals. Infrared or vibration detection technology can’t prevent these effectively. Only by means of video surveillance and staff patrolling, these crimes can be prevented and controlled.

Ⅱ Set cardholders as targets. Through robbery on the site, coercion or distracting cardholder’s attention to change bank cards.
This kind of crimes usually has such similarities: criminals track the depositors and cling to the one who is withdrawing. Some people push and shove or fight in front of the ATM with shouts. It usually happens when there are fewer people on the site in the remote place. The time of criminal process is very short. It is very difficult for security guards and Public Security organs to catch criminals.

Ⅲ Set the ATM as the target. To steal cashes in the ATM by prying and smashing, disassembling, blasting and taking the whole machine away.
This kind of crimes focuses on damaging ATMs. Its movement range is very large which will make the ATM rocking heavily. There have been several actual cases about that.

Defects of traditional safety and precaution system
Since there were fewer ATMs in the early time, ATM crimes were very few and so as to the criminal means. It put emphasis on bank’s own assets and mainly used the safety and precaution system “three cameras and one sensor” structure which had much weakness in the prevention. It mainly relied on surveillance video and vibration sensor of security department to identify the warnings. After confirmed by the security department, it would be controlled manually. The video surveillance system can not auto raise the alarm and when the ATM was being damaged, the vibration sensor usually can’t receive the vibration information and thus the alarm system can’t be triggered. Besides, when the video camera was at fault and line and cables were broken, it can’t transmit effective video signals and the system collapsed. The security department can only identify whether it was device’s failures or crimes by on-site patrolling. The on-site surveillance image did not switch to monitoring screen and thus the warning situation would not be found in time. These pitfalls add some difficulties to solve crimes and cause huge losses to banks and users.
Safety and precaution system construction of intelligent ATMs/ self service banking
Faced with large quantities of ATMs which are unattended and dispersed as well as difficult to patrol, the construction aim of the new ATM surveillance system should on 5 application areas including networking surveillance, alarm linkage, equipment integration, multi-user joint prevention and intelligent pre-warning.
Security measures should transform evidence collection into recognizing exceptional actions, tracking and controlling the criminal processes and thus to turning passive prevention into proactive security. Use universal network construction to break information isolation and achieve to transform from traditional surveillance into intelligent recognition; single surveillance to multi-system integration. On the user management, achieve to transform from human inspecting failures into system auto inspecting and reporting; from management mode that relies on human checking into system auto alarm; from historical image retrieval to pre-warning and tracking exceptional actions; from human management mode into technology management; from banks organize teams to manage into maintenance service with low cost by special companies; from searching from numerous images into system auto provides important information to track.

Main prevention measures:
  
* Recognition of card slot usage to prevent installing card retaining equipment or an unauthorized card reader on the card slot;
* Banknote output seal recognition to prevent criminals using sellotape to seal the banknote output feed and as soon as the cardholder’s leaves, they steal the cash;
* Keyboard pasting recognition to prevent criminals sticking a pad or pretending to add a keyboard to steal users’ passwords;
* Fake ads or ads box recognition;
* Impact recognition to prevent attacks on the ATM such as prying, smashing or cutting (vibration alarm);
* Wandering or lingering recognition
* Robbery with violence recognition enabling it to identify fights, robberies, and coercions.
* Left items recognition

Remind cardholder by real-time voice of front-end audio device

* Exceptional video signal recognition -- through intelligent analysis to video signals, it can find failures of the surveillance device such as video shielded, video loss and video camera displacement and raise the alarm signal as well as remove failures.
* Yellow line prompt within 1 meter -- by the warm prompt of 1-meter safe distance, depositors who are waiting for withdrawing can keep a safe distance.

Advantages of functions of Yuantuo intelligent video surveillance


Since ATMs are scattered, maintenance of hundreds of ATM front-end system has been a heavy burden of security department of banks. Simple human inspecting can not guarantee to find out failures in real-time and so as to the point-to-point inspection. However, ATMs distributed in cities at present and over thousands of industrial banks can hardly use the original mode to maintain automatic service. Professional alarm Service Company is entrusted to provide whole-day detection of device’s failures and re-confirmation of warning signals as well as device maintenance. It has been a tendency. Service Company usually uses failure detection technology to patrol the working situations of front-end devices to guarantee video shielded, video loss, video camera displacement, hard disk failure, crashes and other real-time warnings. The ATM surveillance network system has the following advantages:

§ Change analysis and search afterwards into pre-warning;
§ Use mainly human activity detector alarm recordings. When someone approaches the ATM, it will start to record and reduce disk defragmenter supplemented by motion detection recording method;
§ Use ATM intelligent anti-theft card system to avoid crimes on the card slot;
§ Use technology to take place of eyes. 24-hour image analysis to reduce costs;
§ Combine vibration detector alarm with image intelligent analysis to link with the center and thus form a integrated alarm and quick response mechanism. Vibration monitoring device can record all vibration waveforms happened on the ATM;
§ Host state monitor works 24 hours continuously to prevent ATM surveillance host crashes and thus cause bad influence on evidence collecting.


Use bank card number capturing function of ATM card number capturing module, and it can overlay the depositor’s card number on video image and provide effective evidence. Card number capturing can only use stand-alone device to obtain form card reader of the ATM

Promote wireless alarm technology

The development of Yuantuo Technology Co., Ltd has created conditions for ATM network. For a long time, due to the fluidity of ATMs and limitations of the building itself, network resource has been always restrained. However, current technology can achieve dynamic image surveillance of the ATM within the covered area. Meanwhile, relevant management staff of banks such as ATM management staff, maintainer and monitoring staff can make the sub-monitoring system of the monitoring center directly monitor the authorized points by using mobile phones. Introducing of wireless alarm technology will promote the advancement of safety and precaution measures on ATMs. The fight between attack and prevention of ATMs will last for a long time. Only by means of technological measurements can keep innovating and developing products that can really meet the security demands of banks.

Our company also works on OEM and ODM. Welcome engineering contractors and agents to cooperate with us.

(For more detailed information, please call us or visit our official website www.yuantuo.com )

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