In 2012, Chile partnered with Safran to update its identity management system and produce new electronic IDs and passports. In 2013, Chile went live with its new national ID and passport program, following a massive modernization project.
Today, almost 65% of Chileans have an e-ID card. This electronic document eases access to online public services and secures private data. Over 1.5 million e-passports have also been delivered.
An e-id card for all Chileans by 2022
In 2012, the Chilean government awarded a 10-year contract to Safran, to provide Chile's Civil Registry and Identification Service (Servicio de Registro Civil e Identificación) with a new national ID and passport structure.
In charge of the deployment and providing end-to-end secure ID management and document production, Safran updated two central sites and 414 regional offices with the latest technology. Around 1072 enrollment stations for capturing biometric data of both citizens and immigrants were delivered.
To ensure a quick and easy identity document renewal process, an online reservation system was implemented, allowing citizens to order and track documents.
Since the beginning of the project, over 12 million e-ID cards and over 1.5 million e-passports have been produced. By 2022, almost the entire Chilean population will have an electronic national ID card.
Ultra-secure identity documents
These electronic documents have some of the highest levels of security and robustness available on the market, thanks to their polycarbonate construction.
Manufactured in the Netherlands at a secure Safran production site, these cards include some of the latest technological advances, like Match-On-Card technology.
This technology enables highly secure access to e-services and data protection thanks to strong authentication.
An ambitious project
Thanks to this project, on March 31, 2014, Chile became the first country in Latin America to qualify for the American Visa Waiver program.
This program allows for travel to the United States without a visa for a stay of a maximum duration of 90 days. Canada also adopted this program, thereby eliminating Chilean's need to have a transit visa between the two countries.
The Safran contract with Chile's national records administration has enabled the deployment of a state-of-the-art identity information and production infrastructure, among the most modern in the world. The new system is faster, more efficient and more reliable, with Safran technology facilitating the issuance of e-ID cards and e-passports that address privacy concerns, while also helping prevent identity theft. In recognition of the customer-first service model, the National Records Administration received the 2015 Annual Institutional Excellence Award
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