One of Italy’s grandest hotels has upgraded to a state-of-the-art March Networks® video surveillance system. Château Monfort, a five-star hotel located in the center of Milan, is part of Italy’s luxury Planetaria Hotels chain. Planetaria Group operates four and five-star hotels in some of the country’s most popular destinations.
One of Italy’s grandest hotels has upgraded to a state-of-the-art March Networks® video surveillance system. Château Monfort, a five-star hotel located in the center of Milan, is part of Italy’s luxury Planetaria Hotels chain. Planetaria Group operates four and five-star hotels in some of the country’s most popular destinations.
Improving the performance and efficiency of video surveillance at Château Monfort was the primary reason the Planetaria Group turned to
March Networks.
Château Monfort wanted to upgrade its older video surveillance system with a solution that enabled comprehensive monitoring of its premises 24/7. It was also important to have access to technical support in order to promptly resolve any performance issues. The Planetaria Group knew it could count on March Networks, having already deployed the company’s video technology at the Hotel Pulitzer, its five-star property in Rome. After evaluating various options, Château Monfort selected the March Networks Command Enterprise video management solution, with server-based recording.
The March Networks system allows Château Monfort to investigate reported incidents of missing or damaged property while making sure that privacy is always respected. Authorized staff have access to live and recorded video as required, and can monitor the hotel remotely on their smartphones or tablets using the March Networks Cloud service. Equally important, the system is scalable, ensuring that Château Monfort will be able to take advantage of technology advances in the future.
Installed by March Networks certified partner Hitech Madness in July 2015, Château Monfort’s video surveillance solution includes 40 March Networks IP cameras, with models such as the MegaPX WDR MiniDome Z, and three Edge 4e Encoders to digitize video captured from existing analog cameras. It also includes a Dell server pre-configured with Command Recording Server software and internal RAID5 storage to ensure redundant data protection, even in the event of hard disk failure.
The solution is set to automatically overwrite recorded video after three days to comply with Italian privacy legislation.
Security staff and the hotel’s director and access live and recorded video captured by surveillance cameras installed on every floor of the hotel via March Networks Command client software.
Château Monfort uses the Command client to display the various interface screens for configuration and video review. The software is very intuitive, with menus organized in a logical way to help less technical users configure the system in a few steps. User privileges and more complex camera and alarm configurations are also easy to setup using rules and conditions.
System users are able to quickly search for recorded video by scanning thumbnail images and export video evidence together with explanatory notes for follow-up by law enforcement.
Thanks to March Networks and Hitech Madness, Hotel Château Monfort is able to rely on a stable, scalable and high-quality video solution that provides comprehensive surveillance throughout the property. The image quality and ability to access the system remotely allows staff to constantly monitor the premises and guard against critical situations.