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Diebold software innovation slashes fraud exposure through secure onboarding to digital payments

Diebold software innovation slashes fraud exposure through secure onboarding to digital payments
America First Credit Union, Banco Popular de Puerto Rico first to pilot contactless mobile payments with secure card onboarding via the ATM.
Diebold, in partnership with SimplyTapp, a mobile near field communications (NFC) payment and host card emulation (HCE) technology company, are continuing to securely connect the digital and physical worlds of cash with a secure, white-label mobile wallet offering. Through a highly unique and secure card onboarding process, XPRESSION SafeLoad, Diebold's mobile cash access solution reduces fraud by using the inherently secure architecture of the ATM network to onboard the user's card through the use of standard card present PIN-secured technology.  

Unlike other mobile wallets that do not need a card to be present—but instead allow consumers to take a picture of the card or manually enter the card's digits to upload—Diebold's patent-pending process requires the card to be inserted into the ATM's card reader and be authenticated via PIN entry.  

Currently in live pilots with customers globally, the new solution creates a truly unique and secure mobile wallet application available at the ATM.

To enroll, the consumer approaches the ATM, inserts their card and enters their PIN as normal, which is the most secure transaction type available today. On the ATM screen, they are given the option to enroll in their financial institutions' mobile wallet. Once they choose this option, they enter their mobile phone number and receive a text message with a link to download the application. Automatically, the consumers' card data is securely encrypted in the form of tokens and transferred from the ATM to the card issuer's secure, virtual cloud via SimplyTapp's HCE solution. This allows the consumer to immediately start using the NFC tap-to-pay functionality on their phone, which can be done at the ATM or any point-of-sale device that accepts contactless payments.  

 


Product Adopted:
Financial
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