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INSIGHTS

Soft powers in alarm and home management

Soft powers in alarm and home management
Property owners today expect reliable, easy-to-use applications on their smartphones to stay aware of what's happening at their property and to control and automate devices for efficiency, convenience and security. Home security businesses that choose the right technology partner will be ideally positioned to take advantage of the growth that interactive security and home automation promise.

Property owners today expect reliable, easy-to-use applications on their smartphones to stay aware of what's happening at their property and to control and automate devices for efficiency, convenience and security. Home security businesses that choose the right technology partner will be ideally positioned to take advantage of the growth that interactive security and home automation promise.

Since it began operating in 2000, Alarm.com has focused on investing in a technology platform that delivers innovative and compelling services for homeowners, and reliable, secure and scalable infrastructure for its partners. Since then, the company has introduced a series of first-to-market capabilities across interactive security, energy management and home automation. The reliability, redundancy and accessibility of its network operations center has made it the trusted technology partner for more than 7,000 partners across North America, and they have connected well more than 1 million properties to Alarm.com services.

As we build on this experience in North America, our commitment to innovation, scalability and reliability also makes us the technology partner of choice in new markets. Our services are designed for scale and are ready to support new markets through our flexible, cloud-based infrastructure. Expanding to multiple geographies means giving our partners a set of localized services, tailored to their unique market, consumer preferences and business operations. This flexibility helped build key partnerships in a diverse set of new markets, such as South Africa, Mexico, Brazil, Chile and Colombia, this year.

Introducing new technology and services has created broad opportunities to increase customer engagement and grow the value they derive from their security and connected home service. To stay ahead in the quickly evolving connected home market, it is imperative to provide both innovative and reliable services and to integrate more devices into a single experience for the customer. Alarm.com offers the largest breadth of connected devices through our platform, and we have created a multi-tiered API called Platform Connect to simplify and streamline the integration of more devices. This gives Alarm.com's partners a unique competitive edge in their markets. As we consider ways to further tailor our offerings in new markets, Platform Connect will allow us to bring in new devices with regional significance to create more growth opportunities for our partners.

We have seen smartphones and tablets transform how consumers view interactive security. The connected home, once a complicated and expensive proposition, is now accessible to most homeowners with the same high-end experience. A stream of new connected devices emerges each day as well. Through all this change, Alarm.com has been a noteworthy trendsetter, from the introduction of the first interactive security capability in the home to continuing to drive innovation and delivering first-to-market experiences like Image Sensor and location-based automation Geo-Services. We are committed to offering the latest capabilities that property owners value and to building a secure, scalable and agile infrastructure so our partners can provide best-in-class solutions to their customers.

Alarm.com is excited about worldwide opportunities that connected home technology brings. We have seen great success for our partners in the Americas, and look forward to bringing the technology, services and great operational experience to new partners around the world.

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