Kings' NSI Gold approved alarm receiving centre and remote video receiving centre will use the Facewatch system to provide online and real-time reporting of incidents, including CCTV and still images, directly to the police on behalf of their clients, saving customer facing frontline staff valuable time and effort.
Kings Security, the National Fire & Security Services business, has become the first to enable its monitoring centre to use the Facewatch crime reporting and communications system on behalf of its business partners.
Kings' NSI Gold approved alarm receiving centre and remote video receiving centre will use the Facewatch system to provide online and real-time reporting of incidents, including CCTV and still images, directly to the police on behalf of their clients, saving customer facing frontline staff valuable time and effort.
Older standalone CCTV recording devices are notoriously difficult to manage. When needed to provide crucial evidence, they require staff to transfer the relevant footage to disc which is then collected by police officers who have to trawl through hours of CCTV before being able even start on solving the crimes.
By using the Facewatch system, professional control room operators will be able to provide a cost- effective solution for their customers that produces faster and higher quality results.
Facewatch improves the way evidence, including moving CCTV footage, is managed thereby providing a compelling reason for businesses to move to professional monitoring services provided by separate control centres.
Anthony King, Managing Director, Kings Security Systems said:
“The appropriate use of technology has always been a priority at Kings. It enables our team to provide the very best service to customers and ensure we always provide high quality evidence to the police. The Facewatch system has been proven to provide an additional deterrent to low level criminal activity and to help the police follow up and convict more criminals. We are pleased to be the first to offer this unique solution directly to our business partners and will be using Facewatch in our control room to enhance our fully integrated monitoring and reporting service.
“I believe this is an important step in making the use of CCTV more effective and professional. Facewatch's network, combined with a cloud based CCTV offering, will enable previously unconnected CCTV systems dotted around business premises around the UK to be networked and managed by professionals rather than by thousands of individuals with varying levels of experience in using CCTV for evidential purposes.”