Envysion announced that Active Communications has selected Envysion as its exclusive video provider. Active Communications, an independent AT&T Authorized Retailer, will utilize Envysion Insight to identify opportunities for sales improvement, better understand the customer experience, enhance loss prevention efforts and drive overall profitability.
“Envysion gives us unfiltered visibilit...
Envysion announced that Active Communications has selected Envysion as its exclusive video provider. Active Communications, an independent AT&T Authorized Retailer, will utilize Envysion Insight to identify opportunities for sales improvement, better understand the customer experience, enhance loss prevention efforts and drive overall profitability.
“Envysion gives us unfiltered visibility into every transaction so we can see what is going on in all of our stores. This video-driven business intelligence gives us actionable insights on how we can improve sales and marketing, tighten operating procedures and reduce loss,” explains Anita Denboske, president of Active Communications.
Envysion connects video to critical business data to deliver video-driven business intelligence and enables retailers to understand the real story behind the numbers. By integrating with iQmetrix's retail management solution, Envysion delivers custom exception reports so wireless dealers can quickly identify and visually review key store performance metrics. For example, Active Communications stack ranks average sales per cashier and reviews video footage of top performers to identify sales best practices to share with other associates. Active Communications will also leverage the Envysion solution to identify transactions that would indicate potential customer service issues or fraud, such as refunds and discounts.