The integrated system provides an efficient tool to compare key loss prevention metrics for cashiers, stores, districts or an entire chain. It enables managers to stay one step ahead when it comes to preventing internal loss.
Managers who use network video to analyze POS transactions can quickly identify common mistakes, misunderstandings and manipulation methods. This input is invaluable when developing training tools to ensure that everyone has a common understanding of best practices.
Integrating network video with POS systems also helps to create a secure and honest work place, where employees are safe from false accusations. The archived video is always there to bring clarity to questionable transactions and situations.
POS exceptions refer to cashier transactions that differ from normal transactions. Some examples of POS exceptions are: discounts and returns. The exceptions can be used to hide suspicious behavior in many ways, including:
Manually entered values. A large amount of manually entered values – whether it is credit card numbers, article numbers or prices – could be a sign of system manipulation.
Returns. Granting returns when there is no item returned, or no customer present, is a way to transfer money from the cash counter to a friend or oneself.
Discounts. Unauthorized discounts given to customers, family or friends – known as “sweet-hearting” – is a large problem among retailers.
No-sales. When the cash counter is opened but no a transaction is registered.
Voids. By voiding a sold item without the customer's knowledge, a cashier makes it possible to pocket some cash.
