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Identive introduces NFC tags for retail shelf labeling

Identive introduces NFC tags for retail shelf labeling

Editor / Provider: Identive Group | Updated: 6/13/2013 | Article type: Security 50

Identive Group, a provider of solutions and services for the identification, security and RFID industries, announced that Store Electronic Systems (SES), the supplier in Electronic Shelf Labeling (ESL) systems for food and non-food retail, has selected Identive's NFC tags to power innovative electronic shelf labels that allow consumers to access a wealth of information about product pricing, composition, origin and manufacturing, through a smartphone. Three million Identive NFC tags have been ordered for this ground-breaking retail application, which is the world's largest of its kind.

“For the launch of our patent-pending NFC electronic shelf labels, we were looking for a partner that could provide us with a proven and reliable NFC solution that would in turn ensure a quick and hassle-free experience for our retailer clients around the world. We turned to Identive because of their reputation as one of the most experienced and responsive suppliers in the transponder industry and as a leader in NFC in particular,” said Philippe Bottine, CTO of Store Electronic Systems. “Identive's focus on performance, interoperability, reliability and quick-turn production has enabled us to offer NFC capabilities across the full range of our electronic shelf label offerings. This capability is yet another differentiator for SES as we work to help large retailers improve their sales and operational performance.”

Identive's NFC tags are embedded in SES's electronic shelf labels and give easy access to a cutting-edge retail experience for consumers. Using any NFC-enabled smartphone, it takes only a few seconds for consumers to download the retailer's NFC mobile app when they first enter the store. They can then tap their phones to store shelf labels to view product information and receive coupons and loyalty benefits that can be redeemed from their phones at checkout. The NFC tags can also trigger a health alert on the phone's screen for products that contain ingredients such as dairy or nuts. Retailers can also use the NFC-tag to store information used for product and shelf management.

“We are very pleased to work with SES on the launch of their NFC shelf labels, which are a simple yet dramatic innovation in retail shopping,” said David Holmes, VP of  Mobility & NFC Solutions at Identive Group. “NFC is becoming a standard feature on new smartphones and soon will be virtually everywhere. With this new global concept for large retailers, SES is leveraging the convenience of NFC in a practical application that has wide appeal. SES's innovative use of NFC technology helps consumers make better decisions, brings brands and consumers closer together and enables retailers to lower their operational costs.”

UK supermarket shares experience in tackling retail loss

UK supermarket shares experience in tackling retail loss

Editor / Provider: Honeywell Security | Updated: 6/12/2013 | Article type: Commercial Markets

UK supermarket retailer Sainsbury shares its experiences in dealing with retail loss. The retailer overhauled its complicated alarm system with a standardized alarm system consisting of Honeywell Security alarm panels at its 558 stores during late 1990s. The system was installed by security systems service provider SSS Management Services.

Shrinkage through theft has been well documented as being an area of major concern for all retailers, with estimated losses industry wide close to US$3.12 billion (£2 billion) in the UK over the past 12 months. One of the UK's leading supermarket chains Sainsbury's, with an estate of 558 stores and 240 petrol filling stations (PFS), admits to suffering losses in line with average figures for the retail industry.
 
Sainsbury's Technical Security Specialist Ray Waddington explains that known and unknown losses need to be clearly defined. Shrinkage is a combination of both kinds and is estimated at millions of pounds. Waddington identifies three of the main areas for known losses as: shoplifting, burglary and robbery. Traditionally shop lifters steal high value consumables such as spirits, champagne salmon, meat, or portable items such as razor blades, cosmetics and others. Burglars typically target cash, cigarettes and spirits, whilst robbers make attacks on the ATMs or cash rooms.

As part of the risk prevention measures, criminal analysis reports are compiled noting incidents throughout the stores. Specific problem areas are highlighted enabling Waddington and colleagues to refine their security measures according to the findings. Burglars attack dressed in black and wearing balaclavas, which makes them extremely difficult to identify. Even so, video surveillance systems can provide valuable evidence that may be used in court. “Most of the crime is drug fuelled,” said Waddington. “We stock expensive wines that are never taken, and I am amazed how often burglars will steal branded scotch, rather than malt!”
 
Prior to Waddington's arrival, Sainsbury's used as many as eight contractors working independently, installing different equipment to varying standards. The alarm systems had become complicated to the extent that only a handful of installers were qualified or experienced enough to install or maintain them. In 1998, realizing it was time for a change; Waddington researched the market for an alternative alarm system and selected the Honeywell Security control panel (then known as Ademco Microtech). National Accounts Manager Douglas Waddington introduced the alarm system to Sainsbury's and quickly arranged training sessions for the operators and store managers. The system was already established as the industry standard, and became the preferred choice of alarm panel to be installed throughout the supermarket chain. “The security alarm system is operated by store managers and staff so it needs to be user friendly and consistent across all stores,” said Waddington. Waddington uses the term security alarm system rather than ‘intruder alarm', because, he explains: “If the fire doors open – we want to know about it. If the cash office, which could hold anything up to half a million pounds, is under attack – we need to know about it as soon as the incident occurs.”
 
During trading hours, each store's management team takes the necessary action whenever an alarm is activated. Intelligent speakers provide a specific message, to inform staff that there is a security alert without raising any concern to the customers. Most stores will have three keypads, located on the sales floor and in the general office.

Response management for all alarms, including the fire doors, panic alarms, cash office and ATM's are managed by SSS Management Services at their Communications Center. “Rarely do we need response, but when we do, we need to manage the response quickly and check for false alarms,” said Waddington. As specialists in the retail sector, SSS's main roles are to filter out false alarms from genuine alarm activations and to provide management information on all alarm activations. SSS filters 98 percent of false alarms at Sainsbury's. As part of the management information SSS provides detailed reports regarding conditions that cause the false alarms to occur, which could be due to movement, changes in temperature, human error at setting or un-setting the keypad, or a fault with the alarm detector.

Sainsbury's takes a responsible approach towards the DD243 standard and police response to alarms. “The police want the security industry to police itself,” explained Waddington. “I support the principle of DD243, because it seeks to guarantee that when the police are called out there is a genuine alarm and reason for the call.” Duncan Freeman is the senior project manager at SSS Management Services and makes up part of the team responsible for the Sainsbury's account. “Even though we have introduced digital recording mediums in to Sainsbury's, we recently managed to shave $7,791 of the cost of a video surveillance installation,” said Freeman.

As a systems service provider SSS is keen on integration, however Sainsbury's have few sites with integrated systems as Waddington reports there has not been a growing need for it, nor a business case to recommend it. In some stores the alarm systems are integrated with video surveillance, so that for example, if a fire door is opened the alarm activates and the camera automatically pans around to that area to record the scene.

Until recently one escape route for shoplifters would have been through one of the fire doors. Waddington says: “recent initiatives have put a stop to this. As well as being alarmed, the fire doors are now fitted with maglocks, keeping the doors locked at all times except when there is a genuine fire alarm condition.” Safety for customers always remains a priority and the doors will open in an emergency situation. Crime prevention initiatives like these are shared with other retailers.
 
To reduce losses in the PFS, Sainsbury's have installed smoke devices, from Protect, amongst others. These machines are triggered upon alarm activation and in less than a minute they fill the petrol station with a thick smoke, making it impossible for the burglars to see what they are doing. This is a positive step towards reduction of losses as well as damage. “To date, we've have never had a repeat attack where smoke has activated during a PFS burglary,” said Waddington. “Once the smoke activates the burglars are off and what's great is that the smoke doesn't damage the goods.”

In store the cigarette kiosks have also been given a makeover and now are more like a garrison, ready to withstand attack. There is a concealed detector, and staff can configure local alarms to fully set or part set the system as required. ATM's are an attractive target too and various initiatives are employed to reduce the risks, ranging from alarms, ram raid bollards and video surveillance. Warehouses are under similar threat from burglars. All goods at risk from theft are protected by the alarm system, as Waddington puts it: “It is a managed risk.” The roof space is a vulnerable area and so immense that it is not the easiest place to alarm. However, additional systems are employed in specific and back up areas. Colleague theft is another area of major concern, usually in the form of cash loss. Waddington and his colleagues are constantly reviewing and introducing new initiatives such as covert track cameras to monitor cash handling at the tills, striving to minimize all problem areas.

UK toy retailer secures new shops with integrated IP surveillance

UK toy retailer secures new shops with integrated IP surveillance

Editor / Provider: Mirasys | Updated: 6/11/2013 | Article type: Commercial Markets

Smyths Toys Superstores, a large UK toy retailer with 63 shops nationwide, recently deployed an integrated IP-video surveillance system consisting of 1,500 Axis Communications network cameras, 500 analog cameras, 35 Mirasys NVRs and 15 hybrid recorders at its new stores. The system was installed by Multisys.

Smyths was unable to get the most out of its existing analog system, as it could not increase storage and the quality of the video was very poor. The largest toy retailer in Ireland, had been rapidly expanding into the UK and Irish markets having opened a number of new stores over the last few years, its business requirement of needing more days of store video footage could not be met by its current system. “We were looking for improved performance infrastructure in our new stores, as well higher image quality and remote accessibility for video footage,” said Stephen McGivern, Facilities Manager for Smyths. “Centralized monitoring for all stores for out of hours alarms was also a key requirement.”

The Axis and Mirasys integrated video surveillance system featured unique features such as corridor format that provided excellent views of the aisles and high quality images but reduced the number of cameras they required as well as the amount of unwanted data. Multisys were able to build high quality custom hardware for Smyths that ensured high availability and met data retention requirements “Mirasys' ability to auto detect the orientation of the camera 16x9 or 9x16 (tall or wide) means that we can use less cameras,” said Eoghan Carroll, MD of Multisys.

Following the implementation of Axis cameras and Mirasys NVR, Smyths have now been able to improve image quality whilst reducing the number of cameras needed due to the corridor format solution. The key aims of the project have now been achieved: long-term video storage, improved performance infrastructure, remote accessibility for video footage and centralized monitoring for all stores for out of hours alarms.

The IP surveillance system has been a good solution for large scale projects and multiple sites. The remote access feature means it is very easy for store managers to find events that have happened, and the high quality images provide a significant improvement compared to the old system without significant cost increase, said McGivern. “The Axis/ Mirasys partnership has provided a solid future proof solution which can grow as our number of stores increases,” added McGivern.

Major US clothing retailer phasing out old surveillance system across 350 stores

Major US clothing retailer phasing out old surveillance system across 350 stores

Editor / Provider: Wavestore | Updated: 6/4/2013 | Article type: Commercial Markets

With more than 500 stores and with sales approaching US$4 billion, Burlington Coat Factory, one of the largest clothing retailers in the U.S. and Puerto Rico, recently upgraded from an analog video surveillance system to an IP-based  system consisting of Wavestore VMS, 15 to 25 VIVOTEK 360 degree cameras, and 5-10 Axis Communications IP fixed mini-domes at each of its 200 stores. “The company has also upgraded its electronic article surveillance systems and expanded in store burglar alarm coverage,” said James Connolly, Senior VP, Asset Protection, Burlington. The project was implemented by system integrator, American Integrated Security Group (AISG). The contract to supply the video recording and management solution for Burlington's upgrade program was awarded to Wavestore before it opened a US office.

The company decided to make a substantial investment to improve and standardize the video surveillance at its stores by replacing equipment which had been sourced during the last 20 years from a number of different manufacturers. “The decision to upgrade video surveillance capabilities is one of several significant measures the company has employed to address shortage issues in stores and provide a platform for additional use focused on marketing, operations and safety,” said Connolly.

The ONVIF profile S conformant VMS is able to simultaneously record images captured by combinations of analog, IP, megapixel, HD and 360 degree cameras. “Every retailer has some kind of analog system that still works,” said Levy Acs, President and CTO of retailing solutions specialist AISG. “The biggest challenge is to save as much as possible from the existing system and investments while upgrading to an IP platform.” The integrator designed a modular system so when the retailer moves to a completely IP system, the infrastructure is ready and the video recording solution can switch automatically without hardware change or licensing fees.

“The option of relocating and expanding the system was a key requirement from the customer due to the constantly changing landscape in a retail store,” said Acs. “The ability to achieve this was enhanced by implementation of a flexible IP-based camera system.”

The VMS de-warping feature is supporting the VIVOTEK 360 degree cameras that have been installed by AISG to replace eight analog cameras that previously covered the store's check-outs. Burlington's management's satisfaction with the success of phase one of the upgrade program, which has seen shrinkage being reduced in some stores by as much as 90 percent, has resulted in AISG being tasked to progress with phase two, which will see another 150 stores equipped with Wavestore during 2013, and there are also plans to equip three of the company's distribution centers and a proposed new corporate headquarters in Florence, New Jersey.

European apparel retailer expands RFID rollout to minimize loss

European apparel retailer expands RFID rollout to minimize loss

Editor / Provider: Checkpoint Systems | Updated: 5/29/2013 | Article type: Commercial Markets

European fashion apparel retailer C&A in Germany recently expanded its RFID system for retail loss prevention and inventory tracking from five to 25 stores. As part of the C&A project, Checkpoint Systems is providing RF/RFID antennas, POS solution, inventory management software and consulting services. C&A already implemented source tagging with Checkpoint for RF electronic article surveillance several years ago, as a stepping stone for a potential RFID deployment.

The aim of the project is to ensure that the merchandise is available on C&A store shelves in the right color, size and fit. Implementing RFID in store means that retailers are able to manage inventory more efficiently and enhance loss prevention efforts. C&A selected Checkpoint for the project to analyze processes and procedures for store deliveries, replenishment and inventories.

“The objective is to improve the movement of merchandise from the supply chain to the store and from the back room to the sales floor inside the store,” said Joachim Wilkens, Supply Chain Development, C&A Group. “We have already noticed a clear reduction in out of stocks and increase in the availability of items on store shelves for purchase by our customers where the Checkpoint RFID solution has been installed.”

Checkpoint's AutoID software provides real-time accurate inventory visibility in the receiving area, in the back room and on the sales door. On a day-to-day basis, this means that C&A store employees are able to cycle count with a Motorola handheld RFID reader, equipped with inventory management software, allowing employees to maintain accurate inventory. The software's integrated reporting facility includes sales, stock and replenishment data for the apparel retailer to get real time and full visibility of its merchandise and sales.

Checkpoint's RF/RFID exit door solutions for C&A deliver loss prevention and inventory visibility, and have been designed with aesthetics that fit in the apparel retail environment. Either discreetly attached to the ceiling or installed on each side of shop doors, the solution enhances loss prevention integrity as the antennas will only alarm if an item that has not been paid for moves through the store's exit doors.

POS in stores were equipped with the RFID reader solution, employees can place several items onto the counter simultaneously, where they are automatically read and processed during the transaction. This reduces the risk of an employee forgetting to scan an item. The RF/RFID labels are then deactivated by Checkpoint's deactivation solution, enabling consumers to walk out of the store without setting off alarms.

 “As apparel retailers and brand owners increasingly adopt RFID-based solutions, they are looking for scalable, deployable and operational solutions,” said Per Levin, President, Shrink Management and Merchandise Visibility Solutions, Checkpoint Systems.

Australian pharmacy cures surveillance ailments with networked video

Australian pharmacy cures surveillance ailments with networked video

Editor / Provider: Axis Communications | Updated: 5/7/2013 | Article type: Commercial Markets

Australia's largest pharmacy retailer, Chemist Warehouse, rolled out an IP-based video surveillance system consisting of 5,500 Axis Communications network cameras and Milestone Systems enterprise VMS at its 240 stores nationwide to monitor prescription drugs. The retailer had used the cameras and VMS for more than five years. Camera models deployed include fixed domes, outdoor vandal resistant HD domes, HD network cameras, 3-megapixel HD cameras.

The Australian pharmaceutical industry is heavily regulated, with a raft of stringent compliance criteria that must be satisfied on an ongoing basis. The security of prescribed medication is paramount and maintaining a reliable security network is an industry regulation. In order to remain at the forefront of pharmacy services in Australia, Chemist Warehouse, needed to work with a solution that was reliable as well as scalable to keep up with their expansion.

“As with all Australian pharmacies, we stock a large variety of sought-after prescription and over-the-counter medications,” said Ryan Calvert, IT Operations Manager, Chemist Warehouse. “Because of this, we cannot afford to have even one camera down.”

“Our blind testing revealed that Axis' cameras have a less than a one per cent failure rate, compared to cameras from other vendors which generally had a failure rate of between four and five per cent,” explained Calvert. Chemist Warehouse chose an IP-based system because of its open platform, infrastructure to support evolving software applications and network integration, such as adding software applications onto its existing network as they develop. In addition, the system's scalability could provide for future surveillance needs in a way analog solutions could not, thus investments could be futureproofed, hence reducing total cost of ownership and increasing long-term ROI.

Axis cameras' compatibility with Milestone software was also a bonus for Chemist Warehouse, according to Angelo Salvatore, Manager, Australia, Milestone. “Milestone enterprise VMS enables Chemist Warehouse to manage, control, view, search and export the live or recorded image feed from the latest Axis new generation network cameras, over hundreds of sites without complex networking and design considerations,” said Salvatore. “By choosing the non-propriety, open platform Milestone IP video management solution, Chemist Warehouse has the ability to customize the system to ensure it fits both the current and future needs of the organization's security and business goals.”

“With so many different stores and thus so many different layouts and traffic figures to contend with, it was important that we used software that could be tailored according to the demands of each store,” said Calvert. Calvert pointed out the company did not have to hire additional IT specialist to view recorded footage over the network. Summing up the Axis solution, Calvert said he has been extremely happy with the reliability and scalability of the Axis Network cameras for many years.

German luxury jeweler ensures security and customer experience with discretion

German luxury jeweler ensures security and customer experience with discretion

Editor / Provider: Dallmeier electronic | Updated: 4/30/2013 | Article type: Commercial Markets

Located at the heart of the historic district of Regensburg, Germany, the century-old court jeweler, Muhlbacher, recently deployed a modern and discreet surveillance system consisting of 20 Dallmeier electronic HD domes and a hybrid video appliance with integrated storage system to monitor its remodelled and expanded retail shop.

For more than 100 years, the prestigious family-owned jeweller has been a supplier of sophisticated timepieces and top-class jewellery. Its showrooms recently underwent a six month renovation to present customers with a sleek and elegant interior, relaxing lounge area, and separate sitting areas for discreet sales discussions. The jeweller now displays timepieces from renowned manufacturers, such as Bulgari, Breitling, and luxury brand Rolex on a spacious 400 square meter display area. In addition, treasures by Cartier, Chopard and others are offered together with original jewellery creations from its in-house workshop.

Brothers Andreas and Markus Muhlbacher, who are the fourth-generation operators of the family business, demanded a high quality and inconspicuous surveillance system to monitor the shop."The cameras are supposed to blend in discreetly with our showroom concept,” said Andreas Muhlbacher. "At the same time, naturally the video system must be reliable at all times."

Vandal-resistant HD domes were installed throughout the shop and surrounding areas. The cameras covered the entrance, sales areas, lounge, cashier counter, consulting area, packaging station, manager's office, workshop, and also surrounding streets and inner courtyard. The surveillance equipments not only protect the retailer from theft and break-ins, it also helps optimize customer care. This was achieved with the deployment of monitors and computers at strategic points, including the reception area, cashier counter, office or workshop, where surveillance camera images were displayed on screen in a six window format. "Our rooms are very expansive, for which reason it is not possible to keep an eye on the entire shop at once,” explained Andreas Muhlbacher. “But with the video images our employees immediately see where the customers are.” This helps cut down waiting time for customers that require assistance.

The images are stored on a hybrid video appliance with integrated storage system. The recording is controlled by motion detection, for example recordings are only made when there is actual movement. This enables efficient use of the storage capacity of the hard drives. Moreover, the Muhlbachers have remote access to live and recorded image material via an iPhone. "The Dallmeier iPhone app is really very practical and easy to operate,” said Markus Mühlbacher. “This lets me keep an eye on things at all times, even when I am away."

French luxury retailer in Dubai opts for IP-based surveillance

French luxury retailer in Dubai opts for IP-based surveillance

Editor / Provider: Axis Communications | Updated: 1/23/2013 | Article type: Commercial Markets

Mission
French Department Store, chain Galeries Lafayette, popularly known as France's leading fashion house and one of the top 100 global retailers, opened its first department store in the Middle East, in Dubai Mall. Occupying approximately 192,000 square feet, by approximately 20,000 square meters of gross leased area, Galeries is UAE's largest single retail store. Founded in 1893, Galeries has always been a trend-setter in the Parisian fashion world.

The retail store is home to scores of famous luxury brands. Galeries offers exceptional high quality luxury merchandise displayed in perhaps the most exquisite and luxurious retail environment in the world.

The French department store wanted to deploy the latest state-of-the-art IP-based surveillance system available, that would not only satisfy the local security requirements but also increase their ability to run numerous software applications including intelligent and analytic software video packages. In keeping with the store's overall ambience, the solution had to meet a series of strict guidelines in order to maintain the interior design harmony. The IP-based surveillance for the boutique was therefore under particular scrutiny.

Exceptional image quality has always been an absolute requirement for the department store, but in this case, the extreme backlight environment in certain key areas of the store posed an even greater challenge to the system.

Solution
A total integrated security solution was designed and implemented by Axis Communications' local partner, Secutronic Dubai. Prior to approving the concept, the department store conducted a methodical study of the surveillance market. This included testing other competitor's products as well as viewing several other Axis and Secutronic reference sites in the UAE together with live demonstrations to assure compliance with their own key performance targets. In the end, it was the speed and superior image quality provided by Axis network video products, together with an open scalable platform that swayed the decision.

A comprehensive network video surveillance system including Axis 211M and Axis 216MFD megapixel cameras, Axis 216FD (fixed dome) and Axis 215 PTZ cameras were installed with Milestone XProtectR software to secure the premises and ensure enhanced safety and security of both employees and customers.

Michael Ladegaard-Pedersen, Regional Manager of Secutronic Dubai explains: "Our client strongly believes in implementing only the best solutions and for this reason choosing a market leader like Axis Communications for the evaluation was imperative. For security reasons, we never comment on specific details that might compromise any of our client's security arrangements, however, from the beginning, it became clear that recorded images from Axis' cameras were far superior to those of the best cameras we had been using in the past. The difference became even more apparent when we installed the latest megapixel and compact PTZ cameras."

"Producing HD, the security system installed not only delivered on the expectation of viewing video images in a higher quality, speed and in dual streams, but also enabled us to accurately identify tiny objects in extreme backlight conditions, something that was not easy to achieve in the past."

Result
The new network video system met all the client's highly specific security and design including reliability, flexibility and local support.

Using PoE allowed the cameras to be powered via the network, without the use of electric power cables, a cost saving method which would have been difficult to achieve with legacy CCTV systems.

"The solution implemented delivers exceptional image quality and has proved to be consistent with the promises made by both Secutronic and Axis Communications" said Farid Kawi, Procurement Unit Manager for the French department store. "We feel that this implementation offers enormous flexibility in retail environments and it is definitely something that we will continue to implement in our future projects."

The department store has taken a quantum leap in the quality of its surveillance, significantly reducing installation costs, as well as offering a discreet and compact solution with effective protection against tampering.

Sprint service dealer enhances customer experience with MVaaS

Sprint service dealer enhances customer experience with MVaaS

Editor / Provider: Envysion | Updated: 11/15/2012 | Article type: Commercial Markets

Envysion, a Managed Video as a Service (MVaaS) provider, announced that CCT Wireless has selected Envysion as its exclusive video provider and has begun an enterprise deployment of Envysion’s video-driven business intelligenceT. CCT Wireless, a Sprint preferred retailer with locations throughout Colorado and Wyoming, will use Envysion to improve sales and the customer experience.

“Envysion enables us to see and hear any customer interaction at any of our stores, so we understand exactly what occurred and what sales tactics were employed to maximize that customer contact,” said Chase Elmore, Director of Sales at CCT Wireless. “We’ve used secret shoppers in the past, but their evaluations are subjective. Envysion gives us a better way of identifying issues and coaching our team more effectively.”

Envysion transforms video surveillance from an insurance policy to a strategic management tool that provides actionable insight to improve marketing, sales, customer service and store operations. Through Envysion’s integration with iQmetrix’s RQ4 retail management system, wireless dealers gain the video and audio context behind all of their sales data and can identify opportunities to drive more sales. For example, CCT Wireless can easily flag new phone activations without accessory sales to determine employees who may need more coaching on upselling.

“We’re excited to be selected by CCT Wireless,” said Carlos Perez, VP of Product and Marketing at Envysion. “CCT Wireless’ selection of Envysion further demonstrates the significant impact of video-driven business intelligence for wireless dealers.”

Saudi Arabian supermarket chain minimizes shrinkage with surveillance and PA systems

Saudi Arabian supermarket chain minimizes shrinkage with surveillance and PA systems

Editor / Provider: Bosch Security Systems | Updated: 11/6/2012 | Article type: Security 50

Over the past 40 years, Carrefour group has continued to grow so that it becomes one of the global distribution groups. As the second-largest and Europe's largest retailer, the group operates four main grocery store formats which are hypermarkets, supermarkets, hard discount and convenience stores. Carrefour group currently has over 15,000 stores, either company-operated or franchised. With a presence in 30 countries, over 54 percent of the group turnover derives from outside France. The group expects strong potential for further international growth in the future, particularly in such large national markets as China, Brazil, Indonesia, Poland and Turkey.
 
Carrefour hypermarkets are very large retail areas receiving thousands of visitors per day. Each store also has up to hundred employees. To maintain optimum security and safety for people as well as products Carrefour management has to overcome many operational challenges. The CCTV system considered as an antitheft system in the past is nowadays offering much more thanks to advanced features: monitoring of products and assets, assistance in managing manpower and operations as well as supporting safety equipment whenever incidents have happened.
 
Rajab and Silsilah (RS), a partner of Bosch Security Systems, ensured all its hypermarkets safety by deploying more than 10 CCTV and public address (PA) in existing facilities.
 
The products in this project include Dinion 455 and high speed dome cameras that allow 360 degrees surveillance (AutoDome). The control rooms are equipped with high quality reliable digital recorders along with matrix switcher. Thus, the used control equipment allows a comprehensive viewing of live and recorded images in the easiest way which makes the operators' tasks more efficient.
 
Praesideo, the digital public address and voice evacuation system in the market, allows to meet all the requirements for paging, sales promotions, call for prayers and for emergency evacuation.
 
Moreover, the system's optical network offers total freedom in its design of the system. It is even IEC60849 certified so that all emergency evacuation standards are met.
 
The solution Bosch provided for all the Saudi Arabian Carrefour markets has substantially supported their operations by increasing security and safety in the premises. Hence, employees can put the focus on their business again.