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VideoEdge Network Video Management System raises the bar on quality video and ease of use

VideoEdge Network Video Management System raises the bar on quality video and ease of use

Editor / Provider: American Dynamics | Updated: 3/24/2015 | Article type: Security 50

American Dynamics, part of the Security Products business unit of Tyco, introduces the latest release of its VideoEdge Network Video Management System with a deep feature set designed for the active surveillance power user unlike any in the industry, particularly in the enterprise space.

Already a powerhouse when it comes to video throughput and network bandwidth management, the latest release of VideoEdge adds a new transcoding engine, which provides 14 video streams per NVR for superior bandwidth utilization as well as CPU resource optimization and memory usage. This powerful capability allows users to pool NVRs to provide up to 84 dynamic H.264 video streams per NVR cluster without the need for any dedicated transcoding server, something no other NVMS can do.

“Oftentimes, as new features and functionality are added to a system there's a gradual disintegration of the easy user experience,” said Steve Carney, Senior Director of Video and Integrations, Tyco Security Products. “But in this case, I'm pleased to say that VideoEdge offers both - simple installation and configuration and a UI that is incredibly intuitive…all while providing more features than most any other enterprise-grade NVMS.”

VideoEdge provides enterprise security while empowering users to operate remotely using the powerful IOS mobile app or web client via any HTML 5.0 browser. This is critical for anyone focused on getting real time information,
no matter where they are.

That philosophy of empowerment is bolstered by VideoEdge's vast library of analytics, the latest of which assess queue length, crowd forming, and color recognition. Queue monitoring can trigger an alarm if too many people are waiting at a checkout register, while the crowd forming feature can send an alert if a crowd gets too big. Using the color recognition feature, operators can now narrow down search results from recorded video to find, for example, a vehicle of a specific color or an individual wearing an article of clothing in a specific color.

VideoEdge has been endorsed as FISMA-ready for both commercial and government users, meeting the critical cybersecurity requirements of the Federal Information Security Management Act.

EtherWAN Systems helped with PoE connectivity in a hospital surveillance project

EtherWAN Systems helped with PoE connectivity in a hospital surveillance project

Editor / Provider: EtherWAN Systems | Updated: 3/20/2015 | Article type: Commercial Markets

EtherWAN Systems, a leading Ethernet connectivity solution provider, works with a system integrator to implement Ethernet switches in an IP surveillance project for a regional medical center in Taiwan. To ensure stable video surveillance with simultaneous recording, monitoring, and archiving, the hospital decides to replace the previous analog CCTV system with a digital one. EtherWAN's EX17082, EX17162 and EX17242 PoE switches provide 8, 16 and 24 PoE/PSE ports for powering up the newly-installed IP cameras over CAT.6 cables; each switch also features 2 Gigabit uplink ports for building-to-building communications thru fiber optic cables.

Over 460 brand-name PoE cameras and NVRs are connected with 50 units of EtherWAN PoE switches on site, which are fully compatible with the camera vendor's VMS software, running altogether seamlessly. These web-smart switches allow users to turn PoE function on/off remotely via a web browser, saving hassles to the partnered system integrator when it comes to camera setups. On the other hand, EtherWAN's EX25611 managed Gigabit Ethernet switch receives recording images from the NVRs; equipped with four 1G/10G SFP+ uplink ports, it connect to a Layer 3 core switch in the server room. By utilizing such a surveillance network, it enhances the total safety of the hospital's patients, staff and assets. Furthermore, the high-resolution video records come in handy for medical dispute resolutions.

EtherWAN produces high-quality Ethernet transmission products for IP security projects.“We thrive to give our customers excellent benefit-cost ratio with quick response to inquiries, network design suggestions, and solid after service, including user training and technical support;”explains Peter Yeh, Regional Sales Manager at EtherWAN.

Dahua secures safe city Ventanilla in Peru with wireless solution

Dahua secures safe city Ventanilla in Peru with wireless solution

Editor / Provider: Dahua | Updated: 3/2/2015 | Article type: Government & Public Services

Dahua Technology successfully helps to secure Ventanilla in Lima, Peru, together with local distributor Best Security del Perú.

Covering a total land area of 73.52 km², Ventanilla is the largest district of province Callao and accommodates over 500,000 population, which leads to a high population density and more pressure on city infrastructures and facilities. The same as some other rising cities around the world, Ventanilla is in face of problems such as traffic jams and crimes, so the municipal government determined to create a better and safer living environment for citizens by launching safe city project with an all-around surveillance deployment.

However, the project was ticklish to proceed at beginning as Ventanilla is a mountainous seaside city, which means installation and cabling would be a big challenge. To better figure out what would be the most optimal solution to this case, Dahua dispatched a professional team to Peru in order to provide first-hand support in time. Taking both topography and budget into consideration, Dahua and Best Security del Perú came up with a wireless solution, by which, all the media data can be transmitted to the center via access points, avoiding installation complexity and save spending on labor and cable at the same time.

The complete solution includes network speed domes, NVRs, transmission devices, video-wall system, a control keyboard, which are of the best C/P ratio and high stability as required by the government.

Hundred units of Dahua IR speed domes are installed across the city, getting streets and corners covered; and its IR distance is up to 80 meters, ensuring a good visual effect even under unfavorable lighting conditions.

Meanwhile, 128-channel super NVRs and 16-channel NVRs are used as storage devices in order to manage massive data volume. Take super NVR as an example, it is of 384Mbps incoming bandwidth capability, rendering a smooth HD real-time preview and recording; and the NVR supports RAID5, which further ensures data safety and system stability.

The wireless video transmission system includes access points, feeders, PoE, antennas and power cables, allowing a 3.0km to 5.0km long-distance fast transmission with a wide angle, by which, the coverage is further expanded.

In addition, there is a Dahua 3 x 3 46-inch video wall installed in control room, incorporated applied with a video-wall controller to have a better central management, which can better optimize the manpower and police operations.

“Generally, Dahua products performs well and the system operates stably for the whole project”, said Christian E. Buleje Pun, Manager of Information and Telecommunication Technology at Municipal of Ventanilla. “We appreciate the reliable quality, smooth running, low costs and advanced service of Dahua. Surely, we will continue select Dahua as our future cooperative brand for security projects in the future. If Dahua can provide longer warranty, that will be perfect. ” continued.

“It was always a pleasure to work with Dahua Technology,” said Manuel Nolazco N., Gerente Técnico Comercial at Best Security del Perú. “They’ve done a lot of safe city cases around the world, which is very helpful and supportive during the implantation, and we are looking forward to cooperate more on safe city projects with Dahua in Peru.”

Dahua upgrades Alkuraimi Islamic Microfinance Bank security in Yemen

Dahua upgrades Alkuraimi Islamic Microfinance Bank security in Yemen

Editor / Provider: Dahua | Updated: 2/19/2015 | Article type: Commercial Markets

Alkuraimi Islamic Microfinance Bank is the biggest and the most prevalent bank in the Republic of Yemen. The bank plays a very active role in reinforcing country’s economic status in the field of savings, financing money transfer and currency exchanging in compliance with the Islamic rules.

The previous video surveillance adopted in Alkuraimi Islamic Microfinance Bank was analog, which can no longer meet today’s requirement in monitoring — limited image resolution and easy to get interfered are the key weakness. Therefore, the Islamic Bank seeks for a system upgrading, which can not only provide crystal and clear images, but also flexible and scalable for future integration.

The Islamic Bank set the bar quite high for the image quality, as was pointed out by the officer, they do not allow any detail missing, in other words, currencies, people’s faces, and staff operation should be easily recognized by system. The bidding competition was furious as well, there were in total 14 brands under selection, and Dahua was the only Chinese candidate. Each product has to be tested under a stimulated environment for several months to see whether it can fully satisfy the tough standards.

The testing result was a surprise to the bank officials as they found that among the tested products, Dahua system was the most stable one, and the image was very clear with an excellent color reproduction; meanwhile, there was almost no delay in video capturing, which made the bank to adopt Dahua complete solution as the final decision. The solution includes cameras, storage devices and control management software offered by Balfakih Electronics & Security Solution, Dahua’s local distributor in Yemen.

More than 97 branches that scattered around the country are applied with thousands of Dahua cameras and hundreds of NVRs. The main surveillance areas include entrances, lobbies, counters and vaults where have a high traffic or frequent transaction.

Cameras installed are in multiple shapes and resolutions as the environment varies. For example, 1.3-megapixel WDR network dome cameras (IPC-HDBW3101) and 2-megapixel dome cameras (IPC-HDBW3200) are suitable for entrance surveillance as the WDR ones can not only render high quality images under strong lighting contrast, but also are enable to provide clear pictures in darkness thanks to its superb low light performance. Meanwhile, its IK10 rated vandal-proof ability can fully withstand viciousness attacks.

For counter surveillance, bullet and box cameras are installed with a specified monitoring angle to regulate the operation and clearly capture customers’ behavior. Others products such as speed domes at different models, for example, eco-savvy series and 3-inch mini PTZ domes are adopted to have a wider surveillance area in an efficient way.

As for outdoor surveillance, there are five large bank branches in Yemen are installed with Dahua 2-megapixel full HD IP positioning system (PTZ1182A-N), which has a powerful optical zoom up to 20x and support 200 meters IR distance, acting like a second defense to protect the perimeter.

When it comes to storage, hundreds of 16-channel network video recorders (NVR5416-16P) and five network storage devices (ESS1504A) are provided to guarantee large volume storage under 7/24 surveillance. The whole system runs on Dahua Smart DSS (CMS software) to have a central control and management.

"This is Dahua’s first high-end case in Yemen, and the Bank board didn’t hold an open attitude to Chinese brand,” said Hafidh Balfakih, Deputy Manager of the Balfakih for security Solutions. “They used to like some other UK & Korean brands, what changed their mind is after a series and rigid testing of Dahua’s NVR. The great performance shows its stability and quality.”

“This project is one of the biggest projects of banks in Yemen, and the Alkuraimi is the largest banking network in Yemen.” Said Steve Wang, Sales Manager of Middle East at Dahua Technology. “This project will be the example for the whole CCTV market in Yemen, and we believe the cooperation between Dahua and Balfakih will be mutual beneficial and long term friendly partnership.”

Hikvision secures Jewellery store in Saudi Arabia

Hikvision secures Jewellery store in Saudi Arabia

Editor / Provider: Hikvision | Updated: 2/16/2015 | Article type: Commercial Markets

When the Kingdom's most prestigious luxury goods and jewellery store placed as much need on protecting its existing prestige decor as protecting millions of dollars-worth of stock, Hikvision overcame the challenge with the installation of 75 ultra-discreet IP dome cameras embedded into the ceilings.

Located on the Red Sea and with a population of 5.1 million, Jeddah is Saudi Arabia's second largest city and the country's primary port. Situated just 65 kilometres west of Mecca, the city is also the primary gateway for people travelling to the centre of the Islamic faith. With more than 2.5 million pilgrims per year and a host of tourists wishing to enjoy the diving and other attractions of the Red Sea, Jeddah is Saudi Arabia's primary resort destination.

The city's geographic location also places it at the very heart of the region encompassing the Middle East and North Africa with all the capital cities situated within two hours flying time. These relatively short commuting distances, combined with the high levels of tourist and religious visitors, mean that the city ranks second only to Dubai in commercial importance.

Jewels in Jeddah
The Al Fitaihi Holding Group was founded in 1878 by Ahmad Hossain Abdullah Fitaihi. Then, it was a simple silver jewellery business but the company expanded, first into Gold and later into other luxury items. Today, the Al Fitaihi Holding Group is the largest distributor of luxury goods in Saudi Arabia and the only publicly listed Saudi Arabian company within the jewellery and luxury industries with more than 100 branches.

Al Fitaihi's premier store is situated on Madina Road at the heart of Jeddah's city centre and accommodates a variety of cosmetic and beauty products, ornaments, household decorations, clothing and textiles. It is also home to the company's most exquisite and high value jewellery boutique and this alone places high demands on the CCTV security system.

Hiding the security for high value property
In light of the increasing amounts of very high value inventory being carried by the store, Hikvision's local distributor - Okaz International - was asked to design a totally new CCTV surveillance system. The installation, which comprises 75 cameras and 6 high-capacity NVRs, has just come into service.

“Although our client completely understood the importance of investing in technologically advanced, high quality CCTV equipment to protect their high-value goods, one of the major considerations with this project was the client's absolute insistence that we ensure that the CCTV cameras were as unobtrusive as possible, complemented the existing, prestige decor, and could be installed with as little disruption as possible,” says Mr Mohan, the executive manager of Okaz International.

“Other major project objectives were an assurance of very stable performance for both the camera and the NVRs (Network Video Recorders), high resolution video streaming and recording of the cameras monitoring the cashier, and the capacity to further expand and augment the system over time.”

“Taking all these challenges into account, we designed a 75-camera IP system around the 3 megapixel DS-2CD754F-E(I)(Z) indoor dome camera and mounted each of the cameras on Hikvision's DS-1227ZJ embedded in-ceiling mount to minimise their impact on the high standard decoration. Each camera was linked to a central control room containing six DS-9632NI-RT NVRs.”

Small but formidable HD cameras
Okaz International chose the Hikvision DS-2CD754F-E(I)(Z) network dome camera throughout the store, installing all 75 of them into the ceiling using the DS-1227ZJ mounting, which allows the lens within its glass dome to show below the ceiling but hides the body of the camera completely. Already a small and neat camera, in this configuration the DS-2CD754F-E(I)(Z) projects just 50 mm.

Mr Mohan believes the choice of camera is a crucial element of the successful project. “Discreet the cameras may be but this is not at the expense of performance. The 3 megapixel 1/2.5” progressive scan CMOS sensor has a maximum resolution of 2048 x 1536 and supports dual full HD 1080p real time video streams. The powerful sensor is matched with a bright F1.6 motorized vari-focal lens and IR LEDs for true night-time operation.

“The system monitors all areas of the store, with particular emphasis on key display areas and the cashiers. The DS-2CD754F-E(I)(Z)'s 3 megapixel resolution allows continuous, high-resolution monitoring of the cashiers desks, essential to allow the security team to prevent mishandling of cash and other monetary transactions. It also allows the management to evaluate mistakes and inconsistencies regarding revenue sheets and cash-up figures. The high quality images produced by the DS-2CD754F-E(I)(Z) are also very important assets in helping the security staff monitor the high value displays, especially the jewellery, many of which are tiny but incredibly valuable. Prevention of misappropriation of items such as these was a key target of the new system and the results so far are perfect.”

“Installation was made easier and quicker due to the cameras PoE capability and, although we did not use the integrated SD card slot for on-board storage, this will be extremely valuable in many applications as will the vandal-proof housing,” added Mr Mohan.

Powerful storage
All the network cameras in the store were connected to six NVR units. Okaz International selected the DS-9632NI-RT for the task, believing it to be ideally suited to in-store management of the CCTV system with its sophisticated HDD quota and group management.

“Naturally, Al Fitaihi's brief specified a copious amount of storage but, just as the camera had to fit in with the décor, ease-of-use for the security staff was a major consideration for the NVRs,” says Mr Mohan. “Therefore, we installed six Hikvision DS-9632NI–RT NVRs, each of which offers video recording of up to 32 channels of 5 megapixel video and partners perfectly with the 3 megapixel DS-2CD754F-E(I)(Z) cameras deployed throughout the store. Playback ease-of-use is equally impressive, with HDMI or VGA output of up to 16 synchronous channels at full HD 1080p resolution. Network connectivity is not an issue either, with each NVR offering dual gigabit network interfaces and storage capacity and security will not present a problem with support in each unit for up to 8 SATA drives of up to 4 terabytes each and RAID 0, RAID 1, RAID 5 and RAID 10 disk array support.”

Future Jewels
According to Mr Mohan, “This first collaboration between the Al Fitaihi Group, Okaz International and Hikvision has been a great success. A large factor in this is the very high quality of the Hikvision products and it is fitting that some of the Kingdom's most valuable jewellery is being watched over and protected by some of the world's most advanced technology.”

“Having secured Al Fitaihi's most prominent store in Saudi Arabia, we are already evaluating other opportunities to place more and more Hikvision products in their branch stores as well.”

Milan Cathedral upgraded surveillance system with exacqVision

Milan Cathedral upgraded surveillance system with exacqVision

Editor / Provider: exacq | Updated: 2/11/2015 | Article type: Government & Public Services

Challenge:
The Milan Cathedral had an aging CCTV analog security system in place. They wanted to upgrade their surveillance system with new IP technology while also utilizing their existing infrastructure. To protect the cathedral's historical value, Milan Cathedral employees wanted to install a more reliable, updated security system.

Solution:
They installed three exacqVision LC-Series hybrid network video recorders (NVRs). The hybrid NVRs allowed the cathedral to connect their existing analog cameras and utilize the current infrastructure while also adding new IP cameras. The exacqVision NVRs provided them with a low-cost, powerful system.

The exacqVision system offered them the opportunity to select from thousands of IP camera models that are compatible with the exacqVision system. SIQR, an Italian local distributor, installed new SIQR Sentry two megapixel IP cameras. These new IP cameras provided high definition video and larger aspect ratios. The IP cameras cover more space, so they can see a greater area and detail with one camera. Within exacqVision, Cathedral security can zoom in and move around the image to see greater detail. After seeing the results of the new IP cameras, Milan Cathedral personnel decided to add more cameras. These cameras were strategically placed around the perimeter and inside the cathedral to monitor the most traffiked areas and valuable art pieces.

Each exacqVision server came pre-installed with exacqVision professional video management system (VMS) software. Fabbrica del Duomo Manager views the exacqVision client on his laptop using the free web client application. From the client, he can easily monitor video from all cameras. Within a few clicks, he can search and find the video evidence necessary. Specifically, the Cathedral Manager can use a timeline search to quickly identify the visual change and exact time in the video that he needs for the evidence. They are now able to respond to situations faster than ever before and provide local police with the appropriate video evidence.

The exacqVision solution proved to be future proof. They can easily add additional IP cameras and another server over the next few years to expand their security system.

Milestone Systems expands in Middle East and Africa

Milestone Systems expands in Middle East and Africa

Editor / Provider: Milestone Systems | Updated: 1/30/2015 | Article type: Security 50

Milestone Systems, the open platform company in IP video management software (VMS), spotlighted the award-winning XProtect portfolio and sleek Husky NVRs in their busy stand at Intersec 2015, held in Dubai UAE. Seven Milestone Solution Partners were also exhibiting in the booth to present integrations based on Milestone open platform software. At the show, Milestone also talked about its growing activities in the Mideast and African (MEA) regions.

In 2014 Milestone expanded its reach and solidifies its presence in the MEA region. In addition to a main regional hub office in Dubai (opened eight years ago), another Milestone office has been established in Saudi Arabia - making Milestone the first major VMS vendor to do so.

Dedicated sales staffs for North Africa are in place to ensure that Milestone can keep up with the growing demand for open platform solutions in this important region. Pinnacle Africa is newly appointed distributor for Milestone in Southern Africa. An expanding Milestone strategy emphasizes the distributor channel as a major focus for the region to satisfy the increasing interest for solutions based on Milestone open platform technology.

Seven Milestone partners were also present at the Intersec stand, showcasing solutions spanning from infrastructure and intelligent buildings to video analytics. Video analytics provide a tool not only for use in security systems but also for enhancing business applications, for example in retail and as a part of ‘smart buildings'. The ever-growing number of third-party integrations is now in the hundreds, confirming Milestone's position as the open platform VMS of choice.

Peter Biltsted, Sales Director, Middle East & Africa, Milestone Systems, says: “It was a very successful Intersec 2015 for Milestone and our partners. We are dedicated to strengthening our local presence across the whole MEA region. This resulted in very dedicated conversations at the show making it the most successful ever. We are honored to be chosen by so many highly esteemed customers here in MEA, and we are very positive about the many new opportunities with our open platform technology and dedicated partner ecosystem.”

Dahua enhances video surveillance system for AB DNB Bank

Dahua enhances video surveillance system for AB DNB Bank

Editor / Provider: Dahua | Updated: 1/29/2015 | Article type: Commercial Markets

AB DNB Bank is part of Norway's largest financial services group that provides financial services to its customers in 19 countries worldwide. DNB stands for long-term relationship that creates value to its customers, employees, shareholders and society. In addition, the bank has one of the biggest branch networks in Lithuania which are 82 branches, and cooperated with SEB VILNIAUS BANKAS bank to operate the largest ATM network in Lithuania. AB DNB Bank is also the third largest bank in the country.

In order to safeguard customers, employees and assets, AB DNB bank decides to level up its security system, including its 26 branches throughout Lithuania. The project selected not only network cameras but also NVRs. Dahua'snetwork camerasfor AB DNB Bank include HD network (motorized) IR-bullet cameras and HD WDR network cameras in order to protect every corner of the bank.

Dahua network camera features high resolution of the camera images. It features better compression performance to transmit image data efficiently and to reduce storage requirements.

Among those IP Cameras, HDBW3300P, full HD vandal-proof network (IR) dome camera is IP66-rated weatherproofing and dust-proof which ensures the cameras can withstand even the harshest weather environments. Furthermore, IK10-rated vandal-proof can effectively prevent violent destruction.

The products are used in 26 branch offices of AB DNB Bank in Lithuania. Mainly upgrades the most important areas of the bank as desk, counter, lobby and ATMs etc.

With the most advanced technology, Dahua DH-NVR4216 Network NVR can provide high-quality video with 1080P real-time live view, so that the staffs can get access to the security status immediately in the surveillance center.

“Security in banking system requires the highest level solution among different verticals,” said Tim Shen, Marketing Director at Dahua Technology.“Dahua's solution provides the specific features that bank requires, such as WDR, HD as well as real-time playback. With Dahua's video surveillance system, AB DNB Bankis capable of enhancing its security to provide a secured environment for the business and the employees,” Shen added.

Mongolian bank fully covers 530 branches with QNAP security surveillance solution

Mongolian bank fully covers 530 branches with QNAP security surveillance solution

Editor / Provider: Sponsored by QNAP | Updated: 1/27/2015 | Article type: Commercial Markets

With over 530 branches throughout the country, Khan Bank is one of the largest commercial banks in Mongolia and provides banking services to an estimated 70% of Mongolian households. The Khan Bank was established in 1991 as the Agricultural Cooperative Bank in connection with the dissolution of the State Bank of Mongolia's monopoly. The Bank assumed most of the assets and businesses of the State Bank in rural Mongolia.

Each of Khan Bank's 530 branches handles large amount of transactions and customer enquiries every day. Khan Bank requires a reliable surveillance solution to safeguard their customers and staff in their branches and ATM areas. However, the existing CCTV system was insufficient for meeting their heavy surveillance recording requirements, and Khan Bank planned to improve the safety of their ATM centers by deploying network cameras to deter robberies and other criminal incidents. In the meantime, for bigger branches, Khan Bank planned to upgrade their storage appliances to networked storage devices.

Khan Bank decided to replace their analog CCTV systems with a digital surveillance solution and install 156 units of the QNAP VioStor VS-2104 Pro+ NVR, 98 units of the VS-2108L NVRs, and 20 units of the TS-469 Pro Turbo NAS in their branches and ATM areas. Khan Bank upgraded their surveillance infrastructure to an all-IP solution featuring network cameras.

“With QNAP VioStor NVR solutions, we can easily fulfill customer requirements through the compatibility between NVRs and selected network cameras” said the local system integrator. “The main purpose of this IP surveillance system is to access high-quality video feeds from megapixel network cameras deployed in banks and ATM areas.”

The three-stages of IP surveillance deployment starts from Khan Bank's central office to all branch banks in the capital city and then to the branches in rural areas. Based on branch scale, Khan Bank implements one VioStor NVR with four to eight network cameras to build up an IP surveillance system. With the Turbo NAS storage expansion solution, the VioStor NVR storage can be extended to meet the mandated data archiving period.

The VS-2104 Pro+ and the VS-2108L NVRs run stably, reliably and with enhanced compatibility & performance with Khan Bank's chosen cameras. After easily deploying and configuring the standalone VioStor NVRs, Khan Bank saved a great deal on system maintenance and technical consultation fees and whenever they have questions or need technical support, QNAP Security's responsive and knowledgeable customer service team is always available to assist them. Additional savings were incurred with the VioStor NVR's smart recording mode that records standard-resolution videos during normal events and high-resolution videos only when notable events occur or alarms are triggered - effectively reducing costs as additional hard drives are unnecessary. In addition to the above benefits, Khan Bank has made plans for the next stage of their surveillance system, where they will install the VioStor CMS turnkey solution and will be able to manage NVRs, cameras and events easily and efficiently.

Sponsored by:  

Japanese convenience store enhances security with QNAP VioStor NVRs

Japanese convenience store enhances security with QNAP VioStor NVRs

Editor / Provider: QNAP | Updated: 1/27/2015 | Article type: Commercial Markets

A famous chain of convenience stores in Japan installed QNAP VioStor VS-2108 Pro+ NVR surveillance systems to create a safer shopping experience for customers and a safer working environment for employees.

Challenge
Convenience stores are the backbone of daily life in Japan, where much of the workforce commutes to work by train, often for more than 1 hour each way. The branch manager of the convenience store chain well understands his customer's needs and that creating a pleasant and safe shopping experience is critical to keeping the customers loyal to his store chain.

After several robberies and a string of theft incidences at some of the stores, a branch manager for the store chain set out to begin discussions with security consultants to work out a solution that prevents unexpected guests and would aid in loss prevention throughout the chain of stores and allow for both local and remote centralized monitoring. The primary challenge is this chain store group currently runs around 1,000 convenience stores and with such large enterprise it was difficult to design a security system that could be deployed chain-wide and allow local recording and storage of the surveillance as well as remote monitoring of video from many stores by a remote office. The secondary challenge for deployment of a security system is that it needed to be PC-less and fit into the limited space in the stores.

Solution
The previous CCTV systems installed in the stores delivered poor image quality and there was no provision for remote monitoring. Most of the CCTV systems recorded on tape, which was not always reliable. After a great deal of research, the branch manager of the store chain selected QNAP VioStor VS-2108 Pro+ NVRs for deployment at around 600 stores. The VS-2108 Pro+ is a compact NVR that can record video surveillance up to 8 IP cameras installed in the stores on two 6TB internal hard disk drives with enough space for up to 30 days of recorded surveillance video. The NVR is a networked video surveillance system, allowing the video feeds from the cameras to be transmitted securely over the Internet to a remote monitoring location. Additionally, a monitor can be connected to the VS-2108 Pro+ via HDMI for full HD local display and live monitoring in the store managers office.

The essential places to monitor in a convenience store are typically the cash register area, store entrances, stockroom, and merchandise areas. These areas are protected by 2-3 IP cameras, delivering HD quality video for important details over the Internet but not taking up much storage space on the VS-2108 Pro+ NVR's internal hard disks. In addition to video, the usage of audio interaction allows the cashiers to receive instructions, enabling them to react timely. Other cameras fixed on the store shelves and store entrance give the store manager an indication of where customers might need assistance from staff.

Surveillance videos can also be viewed on mobile devices; which enables store managers to analyze the staff's working efficiency and have a better picture of where resources should be allocated. The remote security staff based at the chain's headquarters office can easily access any of the recorded video surveillance from any of the VS-2108 Pro+ systems at any time to support investigations and share with authorities. The NVR offers advanced features that allow the security team to get an SMS or email alert automatically if movement is detected in certain areas before or after specific times.

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