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Vertical market: Hospitals combine forces and security

Vertical market: Hospitals combine forces and security

Editor / Provider: Israel Gogol, freelancer, a&s International | Updated: 12/22/2014 | Article type: Hot Topics

Hospitals are in the business of serving people and their families. Their primary goal is to provide patients with medical care, comfort, and peace of mind. Traditionally security systems in healthcare have been used for access control, providing forensic video and personal alerts for staff in cases of violence, and monitoring at-risk populations such as infants or patients suffering from dementia to protect against kidnapping or wandering.

“The purpose of healthcare security management is to contribute to the protection and safety of all those delivering medical service and safeguarding public and private assets against loss, theft, fraud, damage, and disruption, which could be detrimental and a risk to the continuation of patient care. Patients, employees, and visitors assume that since hospitals take care of the community they are immune from local crime and the ills of society,” said Nick van der Bijl, an honorary president of the National Association for Healthcare Security in the U.K. and former healthcare security manager. However, by their nature, hospitals are violent places, some of which are of a clinical nature — post-operative trauma, serious mental health, and pain. But there are also instances when violence is of a criminal nature, such as violence against others.

Behind the scenes, hospital security teams face numerous challenges that involve the safety and security of employees, patients, visitors, and confidential personal information, as well as safeguarding dangerous materials, pharmaceutical supplies, and more. A breach in any of these areas can cause financial, legal, and reputational damages.

In addition, hospitals have to work under a strict regulatory environment complying with numerous standards. First and foremost is of course safeguarding patients' medical information. Many other regulations influence a hospital's daily operations: from financial regulations (for example in case the hospital accepts credit card payments) to regulations regarding the storage of hazardous and radioactive materials. The need for compliance is a significant factor for the performance of healthcare providers. “Healthcare by nature is a very open environment so any security systems put in place must work within this construct, providing a secure environment to patients, employees, hospital property, and regulated health information while having a negligible impact on the flow of patients, visitors, and staff,” explained Drew Neckar, Director of Security Services at the Mayo Clinic Health System.

With many different departments, entrances, elevators, parking areas, etc., and a constant flow of staff, “hospitals are ultimate high-traffic sites,” explained Courtney Dillon Pedersen, Corporate Communications Manager at Milestone Systems. “Monitoring all of these scenarios can be aided by comprehensive video monitoring and access control, which today is in hot demand as a unified solution for greater efficiency.”

Frequent M&As Creates New Demand
Recent changes in the healthcare business environment in the U.S. have led to a series of mergers and acquisitions (M&As) between healthcare providers. These are driven by regulatory changes and strategic initiatives. Hospitals merge to gain economies of scale and deal with reimbursement cuts, to get a better strategic position in the market or purchase smaller, less profitable hospitals that became too strained financially as a result of high compliance costs.

According to a report from strategic advisory and investment banking firm Hammond Hanlon Camp, in 2012, more than US$143.3 billion in healthcare M&As took place in the U.S., one of the highest volumes recorded in a decade. The U.S. is the global leader in healthcare M&As; however, this trend is not limited to the U.S. and appears also in Europe (mainly the U.K., Germany, and France) and APAC (Thailand, China, India, and Australia).

From the security perspective this convergence has had two implications. The first is overcoming the challenges of managing a multi-site environment often with different systems that now need to work together. A second implication is a growing need for security systems to show a return on investment (ROI) that will justify their expense.

“Security nowadays is turning into an ROI perspective — security managers need to prove they have a benefit and contribute financially for example through loss prevention,” said Sean Ahrens, Security Consulting Services Practice Leader at Aon Global Risk Consulting Security Practice. One way of achieving loss prevention is by preventing theft. In addition, the data collected by security systems is also useful. For instance, access control systems can provide information about how many people pass through a certain door. This data too has implications, if more people than planned pass through the door the hospital might want to schedule maintenance or re-plan emergency evacuation routes. This way the hospital can avoid potential bottle necks because too many people pass through one door.

A major challenge in multi-site management is interoperability, an issue presented by M&As that requires the merging of several facilities. “Each one of these hospitals has different systems and the challenge is how to combine them successfully. This raises many issues — how to register all the employees to the system quickly and efficiently and how to prevent them from using multiple cards. Another key issue is employees or contractors not removed from the systems in time. For example, in one hospital I encountered 3,000 active cards in the system for only 700 employees,” said Ahrens. An additional constraint is that oftentimes hospitals do not have situational awareness in mind. There is no dedicated area to set up a control room and this hurts the efficiency of security operations.

“In healthcare's current climate of acquisitions, reorganizations, and uncertain finances, a security professional rarely has the opportunity to choose a single new security system as a solution for a new installation in multiple sites. It is more often the case that they are tasked with allocating resources to integrate existing, often outdated, systems to work in parallel while trying to provide a seamless user experience at all facilities,” added Neckar.

Placing More Emphasis on Training
As in other verticals, the proper use of security systems and achieving their full potential is a challenge. All too often users fail to understand a system's capabilities and therefore underutilize the system. “The pressing problem about security systems is that we don't know what we are buying. We install them, but don't fully use them to their full potential — it's more of a ‘check-the-box,'” said Ahrens.

Apart from the technological challenge, the human factor is important. “When integrating hospitals and other healthcare facilities, sometimes the technology isn't the problem as much as the psychology of the people involved and their different approaches to security,” explained van der Bijl. For example, employees of a mental health institution will have a more pro-security culture as opposed to a community care facility where employees have lower security awareness. In this case, the integration of the two facilities is more complex than just integrating the security systems. Van der Bijl recommends making security a concern for all hospital staff and not just security officers. “One of the roles of the security function is also to make sure security is visible and promoted among the employees. Reporting security incidents should not be in a stand-alone system but should be part of the hospital's reporting system,” noted van der Bijl. At the end of the day, a lot still depends on the quality of the security officer. “Smart security officers are highly critical, they are the face of security and should have the proper training on how to behave in a hospital,” he concluded.

Choosing the right security system seems like the biggest challenge, however, healthcare operators should also emphasize education and training for their systems to ensure its proper use.

Role of Video Analytics in Healthcare
In the open and busy environment that exists in the majority of healthcare facilities, traditional analytics such as line crossing or license plate recognition have provided limited benefits. “Analytics are still at a price point that healthcare institutions can’t justify,” stated Drew Neckar, Director of Security Services at the Mayo Clinic Health System. “However the next generation of ‘smart’ analytics that rely less on a set of pre-programmed rules and more on providing alerts when situations vary from the ‘normal’ conditions show significant promise.”

A robust video surveillance set-up combined with powerful video analytics can alert security staff to incidents before they occur by flagging anomalies in movement or behavior. “Certain behaviors can be indicative of imminent criminal activity or an incident; intelligent video solutions can recognize these actions and alert security personnel, freeing up their time to respond to incidents rather than monitoring banks of screens,” said Daniel Wan, UK Channel Marketing Manager at Honeywell Security. Additionally, integrated systems with access control can let teams know who is entering premises and more importantly who is leaving and with what.

Potential Role of PSIM in Hospitals
Physical security information management (PSIM) solutions have the ability to overcome the obstacles of separate access control systems and integrate multiple disparate security systems. They can also add multiple sub systems in addition to video management software (VMS) systems and access control such as public announcements, patient tracking, equipment traking, panic buttons, IT systems and building management systems. “The benefit of PSIM is that it answers the requirement for standardization, however it should come after a thorough evaluation of pros and cons,” said Sean Ahrens, Security Consulting Services Practice Leader at Aon Global Risk Consulting Security Practice.

PSIM can also help make sure the proper procedures are followed. “For instance, if equipment is tracked by RFID sensors and if it is not properly sterilized, the PSIM can alert to this missed step, allow for a corrections to be made, and save the hospital non-compliance fines. This is one way PSIM results in a strong return on investment (ROI) for healthcare customers,” explained Ellen Howe, VP of Marketing at Vidsys. Though its potential is recognized, PSIM in hospitals is still not widespread. “Many hospitals postpone decisions due to price concerns, but there is definitely a significant ROI when comparing this to running separate systems, for example in monitoring and auditing access logs, or in the case of an alarm,” said Ahrens. For example, if there is an alarm for an abducted child, the security officer can immediately see what the perpetrator looks like and take action instead of searching for footage in different systems.

Milestone systems promotes Samsung Techwin to elite partner status

Milestone systems promotes Samsung Techwin to elite partner status

Editor / Provider: Milestone | Updated: 12/12/2014 | Article type: Security 50

Milestone Systems, the open platform company in IP video management software (VMS), has elevated Samsung Techwin to the status of Elite Partner in the Milestone Camera Partner Program (CaPP).

To be named a Milestone Elite partner, companies must demonstrate outstanding sales, implementation, consulting and support for Milestone Systems solutions and consistently show excellence in business initiatives and marketing.

Both companies have dedicated targeted efforts to elevate the mutual technical and commercial engagement to a new level, resulting in the Elite Camera Partner status for Samsung Techwin. Samsung Techwin is only one of eight Milestone Camera Partners in the world to achieve this status.

“Milestone's Elite partner level is the highest standard we offer, which demonstrates a Camera Partner's commitment in achieving maximum return on investment for customers through superior product knowledge and a focus on long-term customer satisfaction,” says Christian Bohn, Milestone Systems VP Corporate Marketing & Alliances. “Milestone Channel Partners as well as customers now gain the advantage of superior camera technology fully supported by Milestone software with deep Samsung Techwin integration.”

The ongoing relationship between Samsung Techwin and Milestone Systems has been evolving over the past several years, and the announcement of Elite status demonstrates the solidity of an already close partnership. Cheol-Kyo Kim, CEO Samsung Techwin, was the keynote speaker at the Milestone global partner conference in 2014, where both companies gathered to discuss their future strategies.

“Milestone and Samsung Techwin both bring the global reach that our customers and our ecosystems need, especially for larger projects. Together we have shown a strong and proven ability to drive performance and value in our integrated solutions,” says Jonas Andersson, Senior Vice President for Strategic Marketing, Samsung Techwin. “Cooperation with partners is a top priority for us, and we are excited to be recognized by Milestone with Elite Partner status.”

Milestone VMS helps fast-food giants reduce theft and improve daily opetations

Milestone VMS helps fast-food giants reduce theft and improve daily opetations

Editor / Provider: Milestone | Updated: 12/10/2014 | Article type: Security 50

Milestone Systems' world-leading open platform IP video management technology is helping Restaurant Brands to reduce theft and improve daily operations across New Zealand's KFC, Pizza Hut, Carl's Jr and Starbucks locations.

The parent company in New Zealand for KFC, Pizza Hut, Carl's Jr and Starbucks, Restaurant Brands has installed Milestone XProtect® video management software (VMS) throughout their chain of restaurants. The first implementation in 2010 convinced management to roll out the solution nationally: thanks to the Milestone video, the number of thefts dropped measurably and day-to-day operations became more efficient, leading to significant improvement on the bottom line.

Milestone Partner Lexel designed and implemented an efficient solution with Milestone XProtect® Corporate software that manages more than 1,300 AXIS network cameras in about 180 sites. Cameras are installed in all KFC and Carl's Jr. restaurants and selective locations for Starbucks and Pizza Hut. System operators use the XProtect® Smart Client interface and Milestone Mobile client to improve day-to-day operations at the many restaurants.

“Although there was no target set for loss prevention, there was a remarkable increase to the net profit after the installation of the Milestone video system. The main benefits of the software included user responsiveness and the open platform architecture that will enable us to integrate with other systems in the future,” said Geoff Holton, Commercial IT Manager at Restaurant Brands Limited (RBD).

Loss prevention was improved by monitoring the different food preparation processes at the restaurants and managing waste levels. Theft was lowered among both dishonest customers and staff. Simultaneously, staff safety increased and more efficient day-to-day operations became the norm.

“The Milestone solution has made day-to-day operations much easier. Prior to this all managers were only able visit one or two stores at a time, but now they look remotely at the foyer area of their stores using the XProtect Smart Client interface,” said Geoff Holton.

Managers can remotely see how many customers each branch has, how many cash registers are open and how many employees are operating the counters. The software also helps them keep track of peak hours and check the restaurants' performance during these hours.

"We are also using the Milestone solution to ensure the quality of the food that is made. Now we can go and have a look at how the pizzas are made at Pizza Hut or see if standards are followed when breeding chicken at KFC stores. This is all about securing the quality of our products, making sure our staffs are safe while working with the hot deep fryers, managing waste and staffing levels,” said Holton. “Both IT management and supervisors can remotely check on the stores with Milestone Mobile 24 hours a day,” states Geoff Holton.

The Milestone VMS also helps to avoid theft at the restaurants: “We have just over 5,000 staff, and in the first 20 weeks of the financial year we actually detected 16 people that were stealing. The majority of our employees are honest and hardworking but unfortunately all businesses have theft issues,” said Geoff Holton. “We did not have a previous surveillance system, which made it difficult to catch thieves and provide evidence of their misdeeds. Now we can monitor the stores and provide video footage of an incident to the police if necessary.”

Holton explains that the uses of the Milestone software might expand even more: “We are thinking about integrating with a point-of-sale (POS) system in the future. The Milestone open platform allows us to integrate with analytics which is a big advantage - it is one of the main reasons we chose the Milestone open platform,” explains Geoff Holton.

It was the system integrator Lexel who recommended RBD to go with the Milestone solution, and Lexel Systems thoroughly trained each of the users in how to operate the solution. “Lexel is a trusted partner that was able to provide good support during the purchasing, installation and follow-up process,” concludes Holton.

KFC, Pizza Hut, Carl's Jr. and Starbucks Coffee are all trademarks of Restaurant Brands NZ. Restaurant Brands New Zealand Limited is listed on the New Zealand Stock Exchange.

Landmark contract win for Synectics' European transport operation

Landmark contract win for Synectics' European transport operation

Editor / Provider: Synectics | Updated: 12/3/2014 | Article type: Security 50

Synectics has announced an important contract win for its European transport operation, Indanet – a €1m plus project to upgrade and service a regional control room for a German train station operator.

The control room will be the first in Germany to be equipped with the latest evolution of Synectics' command and control platform, Synergy 3.

Munich-based Indanet will provide hardware and software to modernize the control room, having installed the initial facilities six years ago.

The control room includes six Synergy-3-powered workplaces with eight screens each, from which five staff monitor station cameras 24/7, as well as receiving alarm, emergency and service calls from train stations across the region of Northern Bavaria.

The build phase of the project will be delivered by April 2015, followed by a four-year service and maintenance contract.

Christoph Bergdolt, CEO of Indanet, said: “Deploying Synergy 3 for the first time here in Germany is a significant milestone for Indanet and an important reference project for our European customer base.”

John Shepherd, Chief Executive of Synectics, said: “The contract is an excellent example of the successful interplay of Synectics' global R&D with local market and sector expertise. Synergy 3 is a powerful command and control platform - a multi-tasking control room in a busy transport system is the perfect place to show its capabilities.”

Security 50 sets trends for 2015: new applications, new market

Security 50 sets trends for 2015: new applications, new market

Editor / Provider: Editorial Dept. | Updated: 12/4/2014 | Article type: Hot Topics

David Gottlieb, Director, Global Marketing Communications, Honeywell Security Group
“The Connected Home is a great example where traditional security systems are now being used for non-security applications, like simple awareness and comfort control. One recently introduced Honeywell control panel can control everything from security to lighting, garage doors and more was one our most-important product launches this year in the Americas because it embodies that type of design; it features the ability to stream four IP camera feeds directly on a touchscreen and it can be controlled remotely from a Honeywell app.”

Karl Erik Traberg, Head of Corporate Communications and Business Development at Milestone Systems.
Milestone sees the healthcare industry using video surveillance for patient monitoring, schools are using it for parents to be able to see how their children are doing in class and on the playground, universities are using it for student training and teacher evaluations, utilities are using it to monitor equipment and operations including solar and wind farms overseeing remote operations, retail is using it to track customer flow and product areas of interest for improving floor layouts accordingly.”

Brian Matthews, VP of Global Marketing and Product Development, Video & Situation Intelligence Solutions, Verint Systems
“A great example is in Verint's retail business. One of the world's top retailers, with more than 2,000 locations, is working with us to reduce fraud and create a smarter workforce. Working with the Verint intelligence solution to solve the challenges of fraud, risk and compliance, this retailer has deployed Verint security systems to use with their physical security cameras and enhance their ability to detect, investigate and reduce fraud brought on by employee theft. The solution blends Verint's video management software integrated with their point-of-sale and exception reporting system. It allows them to identify fraudulent employee activity and take action, reducing loss and improving the bottom line. Since implementing the solution, the customer has seen loss due to employee theft drop dramatically, while making their investigators more efficient in their daily tasks by proactively prioritizing issues to investigate. Reducing loss improves the profitability of the retailer and helps keep prices down, which increases customer satisfaction.”

Erika Gorge, Corporate Communications Manager, Bosch Security Systems
“There are new developments within fire detection technology: With the use of video cameras for fire detection, we will be able to combine our expertise in both technologies in the future. These systems will open up new opportunities for special applications where conventional detection technologies have reached their limits. Examples of this are difficult ambient conditions, such as in tunnels, specialized production facilities or warehouses.”

Arjan Bouter, Head of Sales, Nedap Security Management
“With Nedap security management systems, users can channel signals from the different systems into it -- from cameras, dirty water pumps, air conditioning - you can link everything. At Ziggo Dome, the largest Dutch Music Centre, for example, the security and facility managers wanted to be able to set up links to other building systems in the future, such as the heating system, the air conditioning system, the beer cooling system and, something that is very important here, the lockers for visitors. So we were actually looking for something that offered building management system functionality.”

Bernhard Sommer, CEO, SimonsVoss Technologies
“One of our latest door monitoring cylinders not only offers the customer access control functionality but also a complete overview of the status and events of doors and accesses. We have a case that the aim for installing the door monitoring cylinders in cold storage rooms is to prevent wastage of unnecessary energy. This has nothing to do with safety, yet it affords the customer very high cost savings.”

The Secrets behind the Growth

Garrett Li, Manager of Product Marketing, DynaColor
Our sales keep finding new OEM opportunity in EMEA, US, and APEC and current customers get larger demand in local markets or more projects in their countries in 2014. This helps us increase our revenue gradually. Customers nowadays would like to select two suppliers to cover their middle to high and entry level products. DynaColor has product lines from Full HD Small and Medium Business Cameras to 4K real-time IP Camera/3M real-time IP Speed Dome and this might be reason kept DynaColor stay in their supplier candidate list.

James Lee, CEO , Suprema
Physical security market including access control has been worldwide growing with the forecast worth US$87.95 Billion by 2019. With the high potential and opportunity in the global market, Suprema sees more from convergence between both the technologies and markets of security and biometrics. As for the biometrics market, its market size is expected to be around US$15 billion in 2015 and more than 20 percent of CAGR is forecasted for the upcoming several years according to a market research. In conjunction with the technology advance and trends, one of our focal points to take initiative in the security market is providing easy and scalable solutions (yet powerful). As a physical security platform, our biometrics based security system including software as well as hardware is to integrate all security solutions to control and management, which includes access control, surveillance and intrusion alarm, etc.

Koji Masunari, GM of Industrial Optics Business Unit, Tamron
Tamron, we are a professional lens manufacturer. Recently, we have focused more on supporting video surveillance camera manufacturers to fulfil their various requirements. For instance, according to their demand, we've developed new technologies to increase value of total image quality by utilizing large image sensor, stepping motor iris system and the improved picture quality at near IR.

Hagai Katz, Senior VP, Marketing and Business Development, Magal S3
This year, Magal S3 marked two important milestones; first, Magal S3 introduced automation into the perimeter security market by launching a robot. The robot is ideal for remotely monitored unmanned sites and critical sites such as airports, seaports, military bases and prisons, where a timely first response by manned guards would may be impractical or expensive. In the same year, Magal also developed another business line in cyber security, focused in security networks, via the acquisition of CyberSeal.

Security 50 sets trends for 2015: tailored solutions for applications

Security 50 sets trends for 2015: tailored solutions for applications

Editor / Provider: Editorial Dept. | Updated: 12/3/2014 | Article type: Hot Topics

 

 

a&s talked to the winners of Security 50 for 2014 to discuss what's really tending for 2015. These companies shared their latest strategies and predicted how the security industry would grow in the following years.

 

 

Migration from Device to Systems

Johan Paulsson, CTO, Axis Communications
Axis Communications also see this trend towards solutions. We have broadened our offering for small and medium-sized installations. Axis network cameras and software can now be offered as an overall solution adapted to end user needs. For an overall solution for mid-sized installations, for example in school environments and in the retail segment, Axis recently launched video recorders. The recorder includes three different server solutions, which are pre-installed with management software and configured to seamlessly match Axis' wide range of network cameras.”

“Also, the physical access control market is well-suited to Axis' long-term growth strategy. The investment is part of our ambition to broaden the global offering in security solutions and advance cooperation with partners around the world. The solution is offered in the USA and Europe through Axis' well-established network of distributors and partners.”

Matt Bretoi,VP, North America Field Sales, FLIR Systems
“Systems/solutions are an important element to our roadmap. FLIR has been investing significantly into a cloud-based service that brings all of our products together into a powerful management and search tool. This is not the only example though. We constantly evaluate how we can bring more value to our largest verticals, whether through internal resources or our partners. A simple example that we have used for years: a fixed thermal imager is a great 24/7 surveillance tool, but coupled with intelligent analytics it is a powerful pro-active security tool that greatly increases the customer's return on investment. We continue to look for ways on how we can build upon that solution.”

Steve Ma, Executive VP, VIVOTEK
“For the box moving business, the trend is going toward solutions type of business. In the past, there were many different vendors in the market, such as camera manufacturers, VMS providers, and systems integrators. However, since the margin has been squeezed, there is no room for multiple vendors. So, the trend is that we need to build total solutions for customers. It should be easy to use, have lower total cost of ownership, be very easy to install and very easy to maintain. That is what we are planning right now—we have cameras, we have software, NVRs, and PoE switches, so that installers can by a total system from us.”

Bernhard Sommer, CEO, SimonsVoss Technologies
SimonsVoss has launched a new digital access management system in building solutions. With this, we consequently pursue solution integration and cooperation with partners in access control. We will open up entirely new customer groups that have long wished to have SimonsVoss as a lock system with all of its strengths. The configuration of the system has been kept extremely simple, e.g. with self-configuring online routers to establish the optimum network. For installation, this is extremely simple and reduces costs. By providing this new system, SimonsVoss will enter SOHO users market. These solutions are expendable to high end systems and will grow with the users need.”

Integrated Systems, Well-designed for Applications

David Gottlieb, Director, Global Marketing Communications, Honeywell Security Group
“Within the last year, we've increased compatibility between two systems, enabling higher-end commercial end-users to have access to a technology that's used to support critical infrastructure sites – places like military bases, government installations, etc. – around the world. So the same type of high-tech system you see protecting a military base can now be used to protect large commercial sites like shopping malls, airports, and such. One of our security management systems can integrate intrusion, video and access systems, and this year we added more support for wireless locks to allow for users to protect more doors. For another Honeywell integrated solution, we also added new compact surveillance radar capabilities that will allow sites to detect intruders along perimeters when traditional ground surveillance radar systems are not practical.”

Brian Song, MD, IDIS Europe
“There's no single vendor out there offering best of breed across all disciplines including intruder, fire, access, surveillance, etc. Most corporate enterprises have a complex jumble of disparate and proprietary systems and that cause gaps in security. A control room with alarms and alerts from multiple disparate systems can result in alarms simply being ignored, through to chaos as operators jump from screen to screen as they try, and often fail, to verify each alarm.”

“To address these challenges, IDIS recently announced the integration with Maxxess eFusion (event management), SureView (alarm monitoring) and Lenel (access control management) particularly addressing the corporate enterprise market. These integrations delivers IDIS DirectIP video surveillance functionality through single security management platforms to enhance resilience through event and video correlation to increase operator effectiveness and in turn streamline operations to reduce cost. It also helps those customers integrate their legacy CCTV and develop an easy migration path rather than needing to rip and replace everything immediately.”

Karl Erik Traberg, Head of Corporate Communications and Business Development at Milestone Systems.
"Milestone open platform integrations with third-party solution partners constantly bring new innovations for more vertical or expanded market needs. For example, Milestone's video management software integrates GuardTrax mobile video alerts for roving officers, SICK and Optex laser scanners for critical perimeter protection and challenging physical barrier requirements, and Inovonics panic button interoperability for emergency communication."

Prophecy from Security 50: Time for Solutions!

Prophecy from Security 50: Time for Solutions!

Editor / Provider: Jill Lai, a&s International | Updated: 12/1/2014 | Article type: Hot Topics

This year's Security 50 rankings again proved the year 2013 was another fruitful year. The top 50 companies grew 8.2 percent on average. Even without very dramatic growth, it symbolizes that 2013 indeed was a turning point for the whole industry: time for solutions!

2013 was another rewarding year for the winners of Security 50. Even though the average growth rate was comparatively moderate compared to the past two years, the top 50 still contributed US$16.9 billion in total sales revenue in 2013. Top 10 companies, Honeywell, Bosch, Hikvision, Safran, ASSA ABLOY, Dahua, FLIR, Axis, Samsung, and Tyco Security Products, remain the same as last year's rankings. However, due to the explosive growth of two Chinese giants, the top 10 rankings have slightly changed. Hikvision has been ranked third, with 2013 being the first time it produced over $1 billion in turnover. Dahua, who had the most obvious growth, beat Axis, Samsung, and FLIR, and has been ranked sixth. These two Chinese companies' outstanding performance again impressed the whole security industry.

Steady Growth From 2012 to 2013
The average turnover growth rate for the Security 50 was 8.2 percent in 2013. The 8.2 percent growth rate also corresponds to current researchers' predictions on the global security market growth — 8 to 10.8 percent in 2013, according to IHS and MarketsandMarkets. The result proves that the top 50 companies grew quite steadily in 2013. However, the figure also shows a slight slowdown, compared to the average 12 percent growth in Security 50 reports, per year, after 2010.

Multinationals among the top 50, which mostly develop multiple security systems, ranging from video surveillance, access control, and alarm, grew exponentially and have become much more profitable compared to our findings in 2012 and 2011. In 2013, they grew 15.6 percent, compared to 9.5 percent in 2012. Their profit growth is 15.7 percent on average, double compared to 7.1 percent in 2012.

The top 10 companies with the fastest growth made a remarkable 44 percent growth on average. ITX led the group and grew 82.8 percent. Avigilon came in second, growing 77.9 percent from 2012 to 2013; followed by Dahua, Hikvision, TKH, Tamron, Tyco, Milestone, Infinova, and VIVOTEK.

In addition, Milestone grew 28 percent, exceeding its annual growth in the past two years. Recently, the VMS company also launched its NVRs, to quickly respond to the current market demand for easy-to-use and -install IP video surveillance systems. In contrast, some IP video surveillance companies, focusing on developing devices and products only, have experienced a year-on-year slowdown since two years ago, predicted by past a&s security 50 reports.

Tamron also had a fruitful year in 2013. The professional security/surveillance lens company has successfully transformed its main focus to OEM business with other Asian manufacturers. The Asian manufacturing industry, especially China, has become the most important hub in the whole world, which plays a crucial role in Tamron's latest success.

Corporate Consolidation Still Continues
The top 10 multinationals, led by Honeywell Security, ranked number one among the Security 50, contributed 74.2 percent of the total revenue of the top 50 companies. Due to the consolidation via frequent corporate merger and acquisitions becoming obvious, major multinationals have dominated most of the global product sales market.

The most significant merger and acquisition in 2013 was Avigilon's acquisition of access control company RedCloud. With this acquisition, Avigilon has been able to reach out their business beyond the video surveillance sector. Right at the end of the same year, Avigilon also acquired video analytics company VideoIQ. With its recent acquisitions, the company successfully became a total solution provider in the security industry. The company continues growing its investment and specialties in verticals such as casinos, energy, education, healthcare, critical infrastructure, and retail, managed by a specific business development team.

Despite corporate consolidation, multinationals also spin off to become more focused and agile. The best known, Allegion, a spin-off from Ingersoll Rand, made its debut in Security 50, ranking eleventh. Allegion continues to explore non-industrial security market sectors, which differs from its mother company Ingersoll Rand.

Decreased Profit Growth, but Good Gross Margin
To maintain valuable profit, margin is an ultimate goal for all the companies. Telling from this year's Security 50 rankings, the average gross margin in 2013 was around 33 percent. The top 50 companies kept consistent growth in gross margin at around 30 percent, per year, in the last four years. Yet, the average profit growth slightly dropped to 5.9 percent, which is also a slowdown from 14.6 percent in 2012 and 9.8 percent in 2011. Companies strive to gain sufficient margin; however, have continually been meet with challenges from the price reduction over standardized products, market competition, and global economic impact.

Among the 28 companies, which generously shared their gross profit figures, Avigilon, DynaColor, and GeoVision, were able to maintain both high profit growth and gross margin. Fourteen companies kept above-average gross margin at 33 percent. We also found that these companies have fully developed integrated systems ranging from IP video surveillance, access control, and smart home, becoming the most profitable companies among the top 50.

IP Video Surveillance Enters Late Growth Stage of Product Cycle
Some major pure IP video surveillance companies have started to experience the slowdown during their growth momentum, based on their financial reports in 2013 and the first half of 2014. Their growth rate over the past two to three years have even reach almost 25 to 30 percent on average. However, their latest growth rate turned moderate. Explosive growth in the IP video surveillance sector is now gone, which symbolizes technology for IP video surveillance is now well-developed and there is fierce competition over multiple suppliers in the market. To maintain growth, Axis and VIVOTEK also start to develop IP video surveillance systems. They recently developed NVRs and management software and systems, which well demonstrated the future for security industry.

 

>>> See the Full Rankings 

 

Related Article:

 

 

 

Prophecy from Security 50 <II>:
Time for Integrated Systems!

 

 

 

Hikvision again sees phenomenal growth in 2013 & 2014

Hikvision again sees phenomenal growth in 2013 & 2014

Editor / Provider: the a&s Editorial Team,Sponsored by Hikvision | Updated: 12/2/2014 | Article type: Hot Topics

Hikvision Digital Technology has experienced significant growth over the past two years. 2013 and 2014 have been especially meaningful to the company, with the sales growth rate reaching more than 100 percent for the overseas market. a&s explored what is behind the success of Hikvision and how it pictures itself in the world market in the future.

Hikvision Digital Technology marked another milestone in its own history to be ranked third in Security 50 rankings, 2014, as conducted by a&s International. According to the report, in 2013, Hikvision reached a new sales record with a total revenue of US$1.6 billion and 53.2 percent growth rate. And in the first half of 2014, Hikvision also gained $1 billion in sales revenue with 53.9 percent growth, while for the overseas market the sales growth rate reached more than 100 percent. “The success can be attributed to the company's long-term commitment toward product strategy and customer services in the worldwide markets, and also proves that Hikvision starts to receive considerable returns after years of efforts in overseas markets,” said Keen Yao, International Marketing Director of Hikvision Digital Technology.

 

Increasing Global Demand for Multiple HD Solutions
The requirement from customers is very clear: they want a high resolution video system but at a more affordable price. No matter an analog or IP system, the mainstream now is HD. However, the customer's choice toward specific HD solutions is still varied. “For example, HD-over- coaxial solutions are welcomed, particularly in developing countries, like APAC, Latin America; even in the U.S. and Japan,” Yao said. For IP video surveillance solutions, the growth momentum is now in the small and mid-sized business (SMB) sector. SMB customers have a very clear demand for clear images, and they want the systems to be easy to use, install, maintain, and also affordable. For SMBs, to fully meet their actual requirements is much more important than introducing high technologies to them. However, for large-scaled projects, customers want more smart (intelligent) video functions to fulfill their needs in order to mitigate different threats. Meanwhile, in this sector, there is always a large demand towards large storage and high bandwidth, which explains why H.265 compression technologies will be the future, according to Yao.

Therefore, Hikvision now offers complete HD product lines and specific sales strategies tailored for different market segments such as smart IP solution, easy IP solution, and turbo HD solution, etc., to meet different requirements from customers and projects. Systems, which adopt new technologies of 4K and H.265, and upgraded VCA and VMS, should be ready for the market by the end of next year, said Yao. Next, Hikvision's ambition is to provide total solutions for its worldwide customers.

 

High Penetration in Verticals
Developing solutions for verticals has also been the main key in Hikvision's long-term commitment toward its customers. Hikvision has been recognized in many large-scale projects, ranging from transportation, industrial, residential, city surveillance, financial institutes, retail, and education, in the overseas markets. Some significant projects of Hikvision recently include the installation of over 750 units of Hikvision 2-megapixel network dome cameras in Seoul, Korea, valued at $1.6 million; and a housing facilities project in New York, U.S., with over 5,000 video stream channels. Other projects include Tesco in the U.K., Mineirao Stadium for the World Cup in Brazil, and multiple top luxury hotels in the Middle East. Besides, Hikvision has vast domestic market for vertical applications, which provides all the necessary elements and valuable experience for them to explore vertical markets in overseas market.

Not only for security, Hikvision's solutions also help achieve management purposes. For example, it has a solution for financial management. In China, for certain investments, banks must tell people about the risks before they sign a contract. The solution is at the desk and allows the bankers to record them telling the customers about the risks before signing. This allows them to have records just in case an investment goes bad and the customer comes back to claim they were not warned about the risks.

In another case, Hikvision worked on a special project for the Prison Administrative Bureau of Liaoning Province, China, where they were also involved in the policy writing regarding how to manage the prison system. The prison project, while security was definitely a key, access management was a main requirement. In certain parts of the prison the doors can only be opened if there are at least two people present. Therefore the solution included sensors that can tell how many people are at the door. If there is only one person, the doors will not open. If there are at least two, access is granted. According to Yao, this type of management system can now be provided to other environments such as vaults in banks.

With all the achievements in worldwide markets, Hikvision now has become a multinational in the security industry that is able to supply professional video surveillance solutions to customers.

 

Enhanced Localized Services and Partnership
As of the end of 2014, Hikvision has around 16 branch offices around the world. The company aims to reach 20 offices by the end of 2016. By means of these branch offices, Hikvision is able to provide more localized services and support to its regional markets, which explains the company's high growth in overseas markets. Yao said the company's management style is more centered in each local regional office; they are well supported by warehouses, logistics centers, pre/after-sales service centers, and others. Hikvision recently expanded its warehouses in Amsterdam and the Americas, such as in Brazil and the U.S., to make sure product supply is instant to its local markets. In the U.S., Hikvision also set up a calling center and repair center to provide more efficient customer service and technical support. In addition, “We work very closely with our partners to win the trust of our customers and projects. In the U.K., working with our distributors, we launched ‘Added-Value System Partner — AVSP' Program to group distributors and systems integrators together for more support in technology and direct conversation,” said Yao.

 

Next for Hikvision: 4K & H.265 Technologies
Looking to the future development of Hikvision, there are three major directions. First, in security, Hikvision will continue in its leading position in technology to develop complete 4K and H.265 video surveillance systems. According to Yao, although HD is the mainstream, due to customers' increasing demand toward high picture quality, 4K has a huge potential to grow in the future, especially in the large-scale projects and high-end applications. Once the middle market is ready to adopt more 4K, it will become the mainstream. At that time, H.265 will also become much more crucial for users to keep low bandwidth while maintaining smooth video streaming.

Meanwhile, the company will also continue to upgrade their VCA and VMS products. As VCA becomes more and more important in the security industry, many new applications and markets will be opened up; especially in smart cities. “With VCA, structured security video data can be created. Then through integration with other metadata, we can acquire more valuable information to increase the extra values of a solution, such as ITS and public safety, which is also something that Hikvision would like explore more in the near future,” said Yao.

In regard to access control, Hikvision currently provides total solutions for intelligent building systems, which includes access control and video surveillance. “We also see that integration drives the market demand,” Yao said. “It is a must to integrate access control with video surveillance and alarms, which can be seen in the building automation sector which requires total solutions. Therefore, to become a total solution provider, Hikvision will soon launch access control products in the near future to the overseas markets.” In addition, the company also actively seeks new opportunities in the home security sector, with its EZVIZ brand. The company will first focus on some mature markets, like the U.S. and Europe, to roll out its products. In addition to being an equipment provider, Hikvision is also a service provider in China and has partnerships with some major Internet service platform providers, such as Alibaba, Baidu, and Tencent. Based on the Chinese business model, we can expect Hikvision might do the same in the overseas market in the near future.

 

Going Beyond Security
Hikvision has successfully transformed into a solution and service provider with a global presence. Its strong technology background will continue to drive the company to explore more markets. With all its recent plans, we can picture how Hikvision will grow beyond security for other video applications.

Milestone announces extended availibility of fully-integrated, cuztomizable NVRs

Milestone announces extended availibility of fully-integrated, cuztomizable NVRs

Editor / Provider: Milestone Systems | Updated: 11/28/2014 | Article type: Security 50

Milestone Systems, the open platform company in IP video management software (VMS), announces extended availability for the Milestone Husky Series of network video recorder (NVR) appliances in Latin America. These NVR appliances are pre-installed with globally leading Milestone XProtect® video management software (VMS).

The Milestone Husky Series of NVRs has already been introduced in the U.S., Canada, and Europe. The entire line of models are now available in all of the Americas, and will be shown at a series of events around Latin America over the coming months.

Based on appearances alone, the Milestone Husky NVRs are different from others in the market. The appliances are sleek and sophisticated – designed to fit any environment, even on a small retail shop's shelf! Ensuring reliability and durability, the hardware is industrial-grade and works seamlessly with Milestone's VMS. Yet, it is the flexibility of the Milestone Husky Series that makes the solutions stand out.

“We have redefined the NVR concept by providing our customers with embedded surveillance solutions that are customizable and scalable,” says Lars Nordenlund, VP of Incubation and Ventures at Milestone Systems. “Milestone Husky has already had tremendous response in the market because the series makes it so easy to customize a solution that meets specific needs – from a single location flower shop to multi-site installations. Milestone Husky offers simple solutions with more than 50 pre-configured options.”

Milestone Husky is available in three models designed for different security or business video requirements:
* The Milestone Husky M10 is a very sleek and small fan-less device ideal for entry-level surveillance and sites with no space for traditional IT equipment. This model supports up to 8 cameras.
* The Milestone Husky M30 Designed for workstation installations with comprehensive surveillance needs. Customizable and scalable for business growth, the model supports up to 20 cameras. A hybrid option, that offers a mix of analog and IP cameras, is available.
* The Milestone Husky M50 is a rack-mounted solution, feature-rich with unlimited options, and perfect for advanced installations with sophisticated security needs. The model supports up to 80 cameras. A hybrid option, that offers a mix of analog and IP cameras, is available.

The Milestone Husky appliances are ready to use, featuring automatic device discovery with wizards for configuring the entire system, and the device license keys are pre-activated.

Customers get instant and remote access to live and recorded video through a flexible choice of client interfaces: Milestone XProtect® Smart Client (available with the Milestone Husky M30 and M50 models), XProtect® Web Client or Milestone Mobile – all available in 27 languages.

The Milestone Husky M30 and M50 will not only be offered in preconfigured versions, Milestone also offers an online configurator that makes it simple for customers and partners to explore their options.

The Milestone open platform supports more than 3,000 camera models from over 100 manufacturers, as well as compatibility with ONVIF and PSIA compliant devices. Third-party integrations with video analytics and access control add even more value when using the Milestone M30 and M50 models.

Milestone customers are not the only ones who can benefit from the Milestone Husky solutions.

“I believe that the Milestone Husky series offer a tremendous opportunity for Milestone partners as well, since these appliances enable them to focus 100% on their customers' business needs and not worry about the technology behind the solutions.” states Manuel C. Nylén, Director of Sales Latin America and the Caribbean, Milestone Systems.

Review on 2013 Security 50

Review on 2013 Security 50

Editor / Provider: Editorial Dept. | Updated: 11/26/2014 | Article type: Hot Topics

Security 50 Ranking, has been delivered by a&s editorial team in Messe Frankfurt New Era for more than a decade, is an iconic industry report in the security industry. The participants range from exclusive manufacturers to end-to-end solution providers. Security 50 Ranking is entirely based on the suppliers' annual product sales, providing our readers an aspect to this dynamic market.

 

 

Before the 2014 Security 50 Ranking being announced on 28th November, let's go over the Ranking in 2013 again!

Highlights of Security 50 2013:
1. The Security 50 companies in 2013 produced about 68% of the total global security equipment market in 2012;
2. An average growth of 12.3% from the Security 50 providers in 2013;
3. The growth rate for emerging markets is robust, but cannot offset steep losses;
4. As IP-related technologies mature and Chinese manufacturers rapidly improve, the global security market has become even more competitive than before.
5. Despite the tough times, several companies focused on specific verticals and produced tailor-made solutions achieved excellent sales in 2012.

 

2013 Top Security 50

'13 '12 Company Headquarters Total Revenue ($US Millions) Revenue Growth
2012 2011 2011-2012
1 1 HONEYWELL SECURITY U.S. $2,500.0 $2,400.0 4.2%
2 2 BOSCH SECURITY SYSTEMS Germany $1,972.2 $1,923.0 2.6%
3 3 SAFRAN
(SECURITY PRODUCTS ONLY)
France $1,610.7 $1,258.5 28.0%
4 5 HIKVISION DIGITAL TECHNOLOGY China $1,110.6 $819.2 35.6%
5 4 ASSA ABLOY
(GLOBAL TECHNOLOGIES)
Sweden $969.1 $890.8 8.8%
6 7 AXIS COMMUNICATIONS Sweden $643.5 $549.5 17.1%
7 6 FLIR SYSTEMS
(Thermal Vision and Measurement)
U.S. $628.0 $660.3 -4.9%
8 8 SAMSUNG TECHWIN Korea $603.6 $576.7 4.7%
9 10 DAHUA TECHNOLOGY China $575.5 $359.4 60.1%
10 9 TYCO SECURITY PRODUCTS U.S. $500.0 $406.0 23.2%
11 11 AIPHONE Japan $374.2 $346.2 8.1%
12 15 TKH GROUP
(SECURITY SYSTEMS ONLY)
Netherlands $234.4 $155.1 51.1%
13 14 NEDAP Netherlands $204.4 $182.0 12.3%
14 12 NICE SYSTEMS
(SECURITY SOLUTIONS ONLY)
Israel $185.9 $191.9 -3.1%
15 19 IDIS Korea $137.1 $131.5 4.2%
16 13 RCG Hong Kong, China $131.8 $178.6 -26.2%
17 35 INFINOVA U.S $123.5 $57.8 113.5%
18 16 VERINT SYSTEMS
(VIDEO INTELLIGENCE)
U.S. $119.5 $138.0 -13.4%
19 22 VIVOTEK Taiwan $116.0 $96.1 20.7%
20 24 MOBOTIX Germany $108.5 $97.3 11.5%
21 N/A HITRON SYSTEMS Korea $105.2 $110.8 -5.1%
22 21 OPTEX
(SENSING PPRODUCTS BUSINESS)
Japan $100.6 $81.9 22.8%
23 32 AVIGILON Canada $97.7 $58.5 67.0%
24 18 TAMRON
(COMMERCIAL & INDUSTRIAL)
Japan $92.9 $83.3 11.6%
25 20 AVTECH Taiwan $88.6 $104.9 -15.6%
26 17 CNB TECHNOLOGY Korea $87.2 $109.5 -20.4%
27 26 COMMAX Korea $79.7 $87.5 -8.9%
28 27 EVERFOCUS ELECTRONICS Taiwan $76.2 $80.0 -4.8%
29 30 KOCOM Korea $75.0 $72.9 2.9%
30 33 SYNECTICS U.K $74.5 $57.9 28.7%
31 29 NAPCO SECURITY SYSTEMS U.S. $70.9 $71.4 -0.6%
32 38 HDPRO Korea $70.3 $54.2 29.8%
33 41 DYNACOLOR Taiwan $70.2 $46.8 50.0%
34 28 GEUTEBRUCK Germany $69.9 $82.5 -15.3%
35 36 GEOVISION Taiwan $67.4 $55.5 21.4%
36 34 SIMONSVOSS TECHNOLOGIES Germany $63.8 $61.6 3.6%
37 43 MILESTONE SYSTEMS Denmark $56.6 $47.4 19.4%
38 39 FERMAX Spain $51.9 $52.5 -1.2%
39 40 VICON U.S $49.7 $47.2 5.2%
40 47 SUPREMA Korea $46.7 $37.5 24.5%
41 42 INDIGOVISION U.K. $46.6 $44.5 4.8%
42 48 DALI TECHNOLOGY China $44.4 $37.6 17.9%
43 44 C-PRO ELECTRONICS Korea $41.1 $39.3 4.5%
44 45 ITX SECURITY Korea $40.6 $38.9 4.6%
45 37 YOKO TECHNOLOGY Taiwan $40.1 $53.0 -24.3%
46 49 WIN4NET Korea $36.2 $31.9 13.5%
47 46 HI SHARP ELECTRONICS Taiwan $34.1 $37.2 -8.3%
48 50 MAGAL SECURITY SYSTEMS
(PERIMETER PRODUCTS)
Israel $33.9 $30.0 13.1%
49 N/A HUNT ELECTRONIC Taiwan $28.7 $27.6 4.0%
50 N/A EVERSPRING INDUSTRY Taiwan $25.4 $22.8 11.2%

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