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2008: Experts Predict Undiminished Growth

2008: Experts Predict Undiminished Growth

Editor / Provider: a&s International | Updated: 1/8/2008 | Article type: Hot Topics

The electronic security industry will continue to see growth during the next few years. A&S talks to vendors and researchers across the globe to discuss industry developments in 2008.

In 2008, demand for integrated systems will continue to rise, driven by user requirements for single operating software and greater functionality such as video analytics, automatic license plate recognition and building automation,〃 said Colin Kramer, Marketing Director, ADI-Gardiner EMEA. ¨Product developments will see increased use of wireless technology as a key communication medium for access control. Additionally, there will be advancements and developments in edge technology in video security. The availability of power-over- Ethernet devices will increase, allowing efficiency in installations.〃

The upcoming trends that Archana Rao, Senior Research Analyst, Automation & Electronics, Frost & Sullivan, sees are continued applications in retail, transportation and stadiums as well as non-security surveillance applications in retail (to analyze crowd movement) and transportation (congestion detection). Good growth in the biometric segment is also foreseen.

Situational awareness, a holistic approach using information from all subsystems, is set for wider adoption. Command and control platforms, linking all subsystems into one interface, give a complete overview; as business complexes grow, managing security and non-security systems on a single interface will become a solution increasingly in demand.

Mergers and acquisitions will continue, reflecting greater needs of converged technologies rather than traditional security technologies, said John Fenske, Senior Marketing Manager, Systems, Johnson Controls. Product manufacturers will look to strengthen capabilities in core IP technologies as well as open system architecture. Likewise, system integrators will continue expanding into network infrastructure design and implementation.

¨Expectations regarding prevention and response will be raised significantly in the years ahead,〃 said Fenske. ¨The public has increased awareness of available technologies and, with that, comes an expectation that quick, comprehensive answers will be supplied regarding events and breaches.〃

Because of this, companies need to shorten product development periods to increase product turnover. ¨In the security industry, everyone needs to keep up to speed,〃 said Koji Masunari, Deputy General Manager, Industrial Optics Business Unit, Tamron.

Technology & Products

Alarms

Projected advancements in security technology, said Mark Brandstein, Chief Operations Officer for AES-IntelliNet, include looking into broader bandwidth capabilities of mesh technology, integration of mesh with IP networks when practical, and additional applications of the technology to other telemetry and event-monitoring needs.

Other developments include demise of legacy wire-line telephone services with the transition to cellular and Internet telephony networks. This will further enhance value and attractiveness of mesh radio and private radio for alarm communications since cellular and Internet telephony do not always work well with alarm communications and there are often monthly costs. Finally, remote fire alarm central monitoring will increasingly become a requirement in rapidly developing countries such as India, China and parts of Latin America.

Access Control

The software-as-a-service model is proliferating across many industries, said Meredith Esham, Director of Marketing, Brivo Systems. Companies are deciding that outsourcing software as a service makes more sense than purchasing an expensive license. Businesses benefit with a lower total cost of ownership and an easy-to-deploy and easy-to-use application; SaaS offerings allow them to focus on their core business rather than dedicating resources to running ancillary systems.

Through convergence of physical security and IT, many organizations are finding innovative ways to go beyond protecting assets to share resources and advanced technology. Electronic physical security devices gather and share information to provide benefits, while using communication protocols and infrastructure that are already in place. While typically used to prevent disruption of core business practices, these devices are now being used as strategic business tools. By leveraging integration, they augment business practices and generate revenue.

The next step in evolution of access control systems is putting IP-based network devices at the door. These new single-door network adapters can be configured as stand  alone devices with embedded databases and Web servers for administration across local networks.

Biometrics

Biometrics is emerging as the fastest-growing segment of the North American access control market. It is benefiting tremendously from legislation such as the Aviation and Transport Security Act, according to Frost & Sullivan. The International Committee for Information Technology Standards (INCITS) and American National Standards Institute have approved the BioAPI standard, while INCITS 358-2002 Information Technology-BioAPI Specification and the Common Biometric Exchange File Format have been augmented for international harmonization.

Surveillance

With video content analysis software, retaining as much picture content as possible is important, said Sara Bullock, Sales Director, AMG Systems. ¨After compressing the video signal, important information in the picture may have been discarded, never to be retrieved again.〃

The market is moving to next-wave, network video surveillance with IP cameras, IP video servers and NVRs. John Monti, Vice President of Sales and Marketing for Pixim, believes that this wave will transform the surveillance industry. ¨Already, competitors from the networking and technology industry are entering the market. Network surveillance will shift to centralized storage and distributed intelligence, resulting in strong growth of IP cameras, network DVRs and IP video servers, as well as semiconductors and software that underlie these devices.〃

Video surveillance is finding new applications in transportation and retail. The importance of wide-dynamic range surveillance for perimeter security applications is increasing.

¨Between 2010 and 2015, the volume of video traffic will overtake voice and other data running over the Internet,〃 said Eric Fullerton, Corporate Chief Sales and Marketing Officer, Milestone Systems. ¨IP technology is the driver.〃 Furthermore, new innovations are making video surveillance storage options even better and more reliable. Solid-state drives built entirely from flash memory have no moving parts and offer dramatically improved performance. These drives have read and write speeds that approach 100 megabits per second. Mean time between failure (MTBF) is almost 2 million hours, nearly 228 years.

As IP cameras are increasingly commoditized, Fullerton continued, manufacturers of IP-based cameras are attempting to add value by placing analytics in cameras. ¨The truth is that analytics are needed both in the camera (edge) and at the head end (server) because they add value in different ways.〃

Martin Gren, founder and Director of the Board, Axis Communications, agreed. ¨Retail applications illustrate one reason why it makes no sense to have intelligence at only the edge. In order to follow someone around a store, by definition, analytics have to be server-based. A meta-language, such as the MPEG-7, will place processing at the edge. However, at least in retail, the majority of processing will take place at the server.〃

Megapixel will continue to develop strongly, said Dvir Doron, Vice President of Marketing for ioimage. ¨Security officers strive for better detection and more resolution to allow for identification of perpetrators. Note that higher resolution does not mean going fully IP and expanding network usage, but rather utilizing existing viewing screens with new cameras that allow better zoom-in on targets.〃

Camera-to-camera handover and detection automation are other trends. ¨Most video surveillance software today cannot replicate human reasoning or association capabilities,〃 Doron continued. ¨ioimage is striving to simplify the control room operatorˇs tasks by automatically associating events occurring in one field of view with another. If intruders are detected by fixed cameras, PTZ cameras can automatically lock onto them so that they remain in focus even if they leave the fixed camera's scope.〃

According to Adam Rosenberg, Vice President of Marketing, Magal Security Systems, ¨Emphasis will continue to be mostly on development of gadgets for local solutions. Video analysis and biometric analysis are two items. However, although video analysis is very attractive, no one has found a solution to view something that the camera, itself, cannot see. Companies are looking to hit the jackpot with a gadget, but are missing the essence of security  keeping intruders out. The emphasis should remain on the overall solution and combination of technologies.〃

Vertical Markets

Doron foresees more specialized video analytic applications. ¨Graffiti has become a plague extending beyond bridges and dark alleys to the front of train cars and public monuments.〃 Other emerging and active verticals include preventing theft of car parts or parcels.

Network camera advances will start verticalization of markets to satisfy unique requirements, agreed John Recesso, Director of Business Development, Security Market, Lumenera. Fine-tuned software algorithms to detect specific cases of retail theft will be critical in solving sophisticated crimes.

¨There are federal standards for municipal government buildings; these are not going anywhere,〃 said Dagan Sadeh, CEO of Visual Defence. ¨Thus, we will be seeing more city-wide security system implementations. Governments are additionally increasing funding of public transportation, leaving more to budget for security system investments. At the same time, mobile security solutions for surveillance and monitoring of buses and trains are becoming more robust and advanced and  with greater availability of government funds  we see adoption and implementation of these mobile security technologies happening at a more rapid rate.〃

There is incredible pressure on airports the world over to beef up security. More and more airports outside the developed world are taking measures to implement state-of-the-art security technology so that people feel safe traveling to their countries.〃

Regional Markets

Russia continues to be the biggest market in Eastern Europe, said Anders Laurin, Executive Vice President, Axis Communications. Worldwide, although a few fast-growing markets can be identified, all regions can be considered growth markets. Rosenberg agreed: ¨Due to the increase in threats worldwide, there is no specific growth market." All markets have become relevant. Doron named Hong Kong, Taiwan, Spain, the U.S., China and India as prominent markets.

U.S.

The North American electronic access control market looks set for continued growth in the future, said Frost & Sullivan. Revenues in this market are estimated to reach US$4.19 billion in 2010. The possibility of multitechnology authentication is driving market g rowth, and wi th inc r e a s ed competition and reduced prices, this market will witness greater venture capital and equity interest. Moreover, with security concerns becoming top priority, the market is optimistic about a buoyant growth period and richer returns from technology.

Card, audio and video-based access control will also experience growth. While emergence of contactless smart cards will contribute to growth of the card-based segment, the advent of IP-based surveillance systems will enhance growth of audio and video-based access control systems. However, existing investments in legacy systems could deter adoption. Moreover, shift from magnetic-stripe to smartcards is progressing at a slower than anticipated pace, and this represents a major challenge for the smartcard-based market.

The National Burglar & Fire Alarm Association (NBFAA) and Central Station Alarm Association (CSAA) announced production of the Electronic Security Expo (ESX). This new exhibition will focus on product, technical and management training needs of installing and monitoring companies as well as trends toward integration and IP-enabled security systems in the commercial, industrial, institutional and residential markets.

U.K.

Escalating economic worries, higher prices and tighter spending will combine to make 2008 a much tougher year, according to Plimsoll Publishing. ¨Almost every sector of British business stands at a crossroads for the coming 12 months,〃 said Senior Analyst David Pattison. ¨With uncertainty in the economy, some will want to sit tight and do nothing radical; others will need to cut costs quickly to weather the possible storm.〃 Security firms should be aiming for at least 4 percent growth in 2008, but this could be improved upon with imagination and forward thinking.

An MSI report, however, predicts that the U.K. market will grow by 14.2 percent in value terms to 2011. Current market drivers, including technological innovation and fear of crime, will remain, while organization of the Olympic Games will enable growth in demand for electronic security systems. The report also predicted that integrated systems will begin to increase, with non-integrated system sales decreasing from 2008 onward. ¨Integrated solutions are becoming more and more attractive for consumers in both residential and non-residential sectors,〃 the report said.

APAC

The region is likely to be the fastestgrowing region for card technology, biometric readers and integrated keys in 2008, with estimated growth rates of more than 6 percent, said Jafizwaty Ishahak, Industry Manager, Smart Cards, AutoID and Security, APAC, Frost & Sullivan. Video surveillance in the security segment is estimated to grow more than 28 percent in 2008.

Government buildings and landmarks as well as transportation systems in this region have been prime targets for terrorist activities. Other key drivers include developing physical infrastructure and thriving economies leading to growth in sectors such as banking and financial institutions, retail and hospitality.

Gaming is also among the strong growth areas for video surveillance. Macau has emerged as the Asian Las Vegas with 17 casinos. Growth in the number of gaming tables is expected to be faster than number of casinos added, which implies that the market opportunity for video surveillance is strong. Casinos also exist in Australia, Malaysia, Vietnam and the Philippines. Singapore and other markets in Asia are expected to open casinos in the next three to four years as well.

India

The corporate vertical, especially IT/IT-enabled services companies, said S. Mushtaq Md Khan, Industry Manager, Environment & Building Technologies Practice, Frost & Sullivan, South Asia & Middle East, requires highly secure integrated security solutions which converge with their IT systems and increase ROI by providing multiple functions including protection against theft and arson, safeguard of proprietary information, and human resource management. Suppliers and system integrators in India still face the challenge of supplying cost-effective systems.

China

The Chinese market for analog devices, namely matrices, quads, analog multiplexers and analog recorders is forecast to decline until 2011, said IMS Research. This is mainly due to increasing penetration of digital and network devices, such as DVRs, video servers and network cameras. Average prices for most CCTV and video surveillance types are forecast to fall, mainly because of price competition as well as increasing penetration of low-priced domestic brands.

Integrated Security in Healthcare (Part I of II)

Integrated Security in Healthcare (Part I of II)

Editor / Provider: a&s International | Updated: 12/28/2007 | Article type: Commercial Markets

Hospitals aim to provide a caring environment for the sick and injured, and, today, they face heightened violence and crime that drive demands for more integrated security measures.

Hospitals and clinics are getting more involved in external conflicts, said Yannick Bietenholz, Senior Manager of the Healthcare Ver tical at Siemens Building Technologies Group. ¨While increased violence is being targeted against staff, other patients and visitors could also be attacked. Relatives of a car accident victim may,〃 he said, ¨seek revenge on the hospitalized perpetrator or the husband of a deceased woman may chase down the doctor who, as he sees it, is responsible for her death.〃

According to a report by GE Security, healthcare and social service workers were at a high risk of violent assault. In 2000, the U.S. Bureau of Labor Statistics noted that 48 percent of non-fatal injuries from assault or violence occurred in a healthcare environmentone of the highest among occupations. ¨Assaults on staff by people under the influence of alcohol or drugs in emergency wards are rising. Confused patients in psychiatric units or stressed families can also become increasingly aggressive,〃 said Bietenholz.

Compared with other verticals, demand at hospitals lags because of budget restraints. ¨Hospitals invest capital on revenue-enhancing projects or patient care first, before looking at security infrastructure,〃 pointed out Jennifer Stentz, Director of Healthcare Solutions at Johnson Controls. ¨That goes for whether it is new medical equipment or technology, or recruiting new physicians or specialists; security historically is at the very bottom of the list.〃

Bob Weronik, Client Manager of the Healthcare Solutions Team at GE Security, agreed. ¨Hospitals have to work on security as cost-effectively as they can. The technology can do anything with open APIs. The reality, however, is that it can be costly and require extensive maintenance, support and staff competency.〃

As competition increases, hospitals are differentiating themselves; this business-oriented approach is driving demand. ¨If hospitals provide a stronger security platform for patients and staff, they can improve market share and attract better staff,〃 suggested Stentz. ¨As cost-effectiveness becomes the central theme, hospitals are optimizing spending to ensure efficiency of care processes, including security,〃 pointed out Bietenholz.

Regulation and Risk

As outlined in the GE report, regulatory measures established by organizations such as Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in the U.S. set a minimum standard for hospital funding. These offer the most expedient method of compliance with government healthcare reimbursement requirements. These security compliance standards include managing security of facility occupants, implementing security controls, identifying people entering the facility, controlling access into and out of security-sensitive areas, and implementing infant and pediatric abduction security procedures. ¨Clearly, security technology has the capability to enhance an organizationˇs compliance efforts with these standards,〃 said Weronik.

Before deciding on which security technologies to install, the very first step that hospitals should take is to conduct a comprehensive risk assessment, while formulating a master security plan. Each hospital has unique security demands, stressed Bill Nesbitt, President of Security Management Services International. ¨The security solution is situational; all depends on the unique environment of each healthcare facility.〃 Crime environmenthistorical data, past incident reports and geographical settingis one factor. Others include hospital access and visitor management, security design, integration of alarms and CCTV, and effectiveness of security personnel, added Nesbitt.

Weronik seconded this. ¨Senior management may not have a clear under s tanding of the regulator y necessity to safeguard not just patients, but also staff, visitors and critical assets. At the end of the day, hospitals really have to make an early decision on the right choice for them.〃 He suggested that system integrators explore very early on if there is agreement among senior leadership on where the risks lie. Nesbitt shared the same view. ¨Hospitals quickly pick up on vendors that do not really understand the unique needs and environment of the healthcare community. If vendors try to sell their wares on the basis of what they did for some other hospital, they run the risk of creating a real turnoff.〃

Openness vs. Security

The utmost challenge for hospitals is the paradox that, on the one hand, they need to ensure security of people and assets; on the other hand, they need to provide convenience and freedom of movement. ¨Generally, the first concern is to be available and open to all,〃 observed Bietenholz. One effective strategy is the onion peel approach. ¨This approach ensures that the outer-most edge of the hospital environment is relatively easy to access. This could be the public waiting area or emergency room. Then, as one goes in toward sensitive areas, such as archives, pharmaceutical storage and labs, one is challenged with increasing security,〃 explained Bietenholz.

As par t of this, said Stentz, there is increasing separation in new hospital construction of employee areas from those provided to patients and families. ¨Staff-only corridors, hallways and elevators ensure that hospital staff can move around faster. This also minimizes traffic and noise, and patients have fewer restrictions as long as they stay in patient-only areas.〃

Sensitive areas within hospitals include pharmacies, s torage of hazardous mater ial s, cashier of f ices, data cabinets, vital control installations and certain wards. Access control is the most basic strategy in preventing unauthorized entry. Scott Wiley, Global Product Marketing Manager at GE Security, identified management software as the wizard behind the scene. ¨If hospitals have areas that require audit trails (who has access to certain files and when they have access to it), access control software helps. The software allows users to set up different entry rules such as the two-man rule, which requires that two people go in instead of just one at a time.〃

Integration is key. Simon Harris, Senior Research Director of Security & ID Research Group at IMS Research, pointed out that there is strong demand for fully integrated security systemsvideo, access control and intruderin integrated systems. Weronik also stressed the importance of integration. ¨In a hospital environment, many peripheral systemspatient tracking, infant abduction, and fire and life systemsare critical. An open API access control platform that is fully integratable with these different healthcare systems, even if they are made by other specialized manufacturers, is crucial.〃

Management software allows the access control system to become the backbone of the overall security system, integrating security devices, such as video. ¨The most painstaking part of security personnel jobs may be going through hours and hours of video. Management software tags video so when doors open, an electronic index is added to that video. Users simply click on that event so hours of review are not necessary. The software also does video searches to detect motion. All you have to do is draw a box on the screen using the curser to identify every event associated with motion inside that box,〃 added Wiley.

¨If someone attempts to force the door or present an invalid credential, an alarm is raised and notification is sent to the security force. It then tags the video pop-up so security operators have visual identification of who is trying to access the area.〃

Streamlined Visitor Management

Controlling people flow at open areas such as emergency rooms and waiting areas is via a triage system- -more of a people and policy issue than electronic-based system. But electronic visitor management can be applied to keep audit trails of visitors. ¨The need that hospitals must address most is visitor management, but management is often afraid to create bottlenecks, especially when people come to see loved ones. There is a concern about long lines,〃 observed Stephen Thompson, Director of Fire & Security Products at Johnson Controls.

¨As the technology improves, you can quickly scan credentials like driverˇs licenses or other ID to generate badges,〃 said Thompson. ¨Then, you have a temporary picture badge printedthe ink fades after 24 hours so the ID can no longer be used. In addition, the badges are for general recognition not access control. Visitors are so identified. If something happens, a record of who they are and when they arrived is there.〃

A good visitor management system, asserted Wiley, should keep things moving by shaving precious seconds off the registration process for authorized visitors while still keeping unwanted visitors out . ¨Our system allows new visitors to register in less than 20 seconds; returning visitors are processed twice as fast.〃

An independent visitor management system in parallel with the hospitalˇ s existing access control system brings easier operation as there is less data to deal with. ¨Hospitals have different people utilizing visitor management systems than core security people. This may include volunteers manning front desks. Here, some level of partitioning or separation is good because we highly recommend that only authorized staff have access to the hospitalˇs central data and access control platform,〃 said Weronik.

He cautioned, however, that while the technology exists, controlling access in hospitals remains a challenge. ¨If one is not involved in healthcare on a day-to-day basis, one can easily say hospitals need to screen, document and identify visitors. In reality, however, heavy traffic flows are an immense challenge.〃

Weronik also questioned whether entry ways are set up to contain visitors and screen them. ¨Do hospitals have the personnel to do that? Will the hospitals invest in the technology to document who is coming in and out? Is it going to create an environment that goes against the hospitalˇs philosophy because they want to be a free and open environment?〃

More Information
 Integrated Security in Healthcare: Part II

Security in Control and Ready to Roll

Security in Control and Ready to Roll

Editor / Provider: The Editorial Team | Updated: 12/13/2007 | Article type: Hot Topics

Integration. It is a buzzword overly used in the past few years that no longer describes the kinds of advances showcased at recent security exhibitions. What do you call it when information from your surveillance or access control system is utilized to adjust lighting, air conditioning or network privileges? A&S probes into a budding, holistic approach known as situational awareness.

First-generation management software packages typically act as librarians and gatekeepers that simply keep information archived and let it in or out of storage upon request. Often, actionable intelligence passes by unnoticed, causing preventable security breaches and unnecessary losses. When information is now measured in terabytes, managing complex issues and events on every system within your premises requires advanced software engineering.

To better understand and distinguish between different management software packages on the market, A&S broke them into two categories. The first category is for solutions that govern single or multiple security systems, such as video management, access control, perimeter fencing or a combination of these. These solutions do not control or — for lack of a better word — integrate signals from non-security systems, such as fire systems or building automation for elevators or ventilation. Vendors of these types of solutions include Milestone, Genetec, Verint, IndigoVision, Nice, MDI, Mirasys, Nedap, Bioscrypt and so on.

The other category, command and control (C&C), is for software platforms that link every imaginable system onto one inter face. This layered architecture gives security personnel, on site or off site, a complete overview of all subsystems, rather than individual screens or windows for surveillance, access control, intrusion, IT and other subsystems. An ideal C&C platform works as an omnipotent facilitator that allows information to flow freely among different subsystems' management software, gathers useful bits and communicates them to responsible parties for timely, appropriate and sometimes automatic reactions.

For example, if a glass-break sensor triggers an alarm, the system could lock down certain access control points and send alerts to guards with corresponding surveillance footage and floor plan. With unified management of subsystems, swiping a door card does not merely open the door and switch on the lights, but also adjusts for temperature and sends cooled air to the right area. Vendors of C&C solutions include Tyco, Bosch, Honeywell, Johnson Controls, Magal, DVTel, TAC, Lenel, CNL, Orsus and so on.

Integrating logical data from all subsystems, along with merging hardware components, makes creating truly integrated platforms a challenge. While linking each subsystem's database or software to a C&C platform can be easily made possible through software development kits (SDKs), commanding specific hardware components a PTZ camera or an elevator directly from the C&C console through proprietary application programming interfaces (APIs) is trickier, when analog or preexisting devices are involved.

The ultimate goal of C&C platforms is situational awareness, or a holistic approach to comprehensive facility management through converged subsystems, giving security personnel a birds-eye view of all alarmed events on a location. To see how this ideal is embodied, we spoke to several vendors about their solutions to find out what makes management software tick.

Security Management

Keeping an Eye on Video

Milestone prides itself on having an open IP video platform, capable of integrating products from third-party vendors. This allows customers to have more than one hardware vendor, freeing them from "proprietary jail." Milestone's easy-to-manage video management software comes in several versions for different user needs, from a single server solution (for less than 25 cameras) to a fully distributed, multi-server solution that is scalable for an unlimited number of cameras. "The solutions monitor for events, linking servers, cameras and inputs from third-party products like access readers, fire alarms and points of sale," said CEO Lars Thinggard. Security personnel, thus, have a real-time overview of alarms and technical problem alerts, with live verification to deal with any possible issues.

Genetec offers a scalable solution, capable of integrating 50,000 cameras, said Michel Chalouhi , Director of Product Management. "Omnicast is an enterprise-class, IP video surveillance solution that provides seamless management of video, audio and data across any IP network." In contrast to a DVR or matrix solution, the Omnicast solution is distributed over the network, ensuring layout flexibility and high-fault tolerance. Through proper SDKs, Omnicast may be linked to other security or building automation systems.

Designed to run on a standard PC platform and control up to thousands of surveillance and security devices such as cameras, microphones, text channels and electronic locks from all leading brands through one interlinked recorder cluster, the Mirasys V/N solution offers versatility and scalability. It can monitor a small business with four security cameras, or an interlinked security infrastructure consisting of both digital megapixel cameras and analog devices. " The latest version provides tools for combining alarm responses to automatic event sequences," said Susanna Carlstedt, Marketing Lead. "For example, motion detected by one camera can automatically activate other cameras or microphones, change camera resolutions, disable electronic locks, set sound thresholds for multiple microphones, send automated alarm signals, or move cameras to target pre-specified positions." As a result, higher security and lower operational costs are achieved through real-time communication among different systems, shared databases and common user interfaces.

Nice Systems also specializes in video surveillance. The Israeli provider supports distributed architecture with integrated analytics that can run either at edge devices or be processed centrally. While the system can integrate intrusion signals or fire sensors, the core of it remains video. "Video provides you the visual insight that is not provided by any other means," said Nir Hayzler, VP of Marketing. ¨It enables you to understand what is happening in your facility by displaying not just the alert, but all the relevant visual information required to understand better the context of such an event and take an informed decision.

Real-time Responses

Remote access, for users wi th multiple locations, is made easy with Milestone's solution. Video can be streamed to multiple users once they log in. If users are not in front of a monitor, live or playback video can be transmitted to mobile devices. For live feeds, security personnel can even manually adjust PTZ cameras from their PDAs to focus on areas of interest. The solution also integrates video analytics, such as motion detection. "Historically, video had not been connected with other information systems . Now we can combine other information sources, such as emergency audio communication with video, so that when events happen, the folks on the ground can not only see what is happening, but also hear the corresponding audio," said Mariann McDonagh, VP of Corporate Marketing, Verint Systems. ¨In the event of an emergency, the system sends alert notifications and corresponding video images to consoles, Web browsers, pagers, cell phones and so on.〃

The Nice video management solution supports collaborative event management, which enables a group of operators to handle events effectively, whether they are in the same control room or at different locations. "When managing events in a complex environment, such as an airport, a transportation terminal or a critical facility, you may have more than one event to handle at a time," Hayzler said. " The management system should be sophisticated enough to propagate the next alert that comes in to an available operator, for effective resolution of multiple events in real time." This management solution enables users to investigate both the event information recorded, as well as the way operators have managed the events by keeping logs of all actions.

Having a flexible and customized inter face gives Lenel an edge. For example, in an art gallery, a customized response to events governs how guards will react to events, said Jeffery Ross, Director of Marketing, Lenel (a UTC Fire & Security company). Should a piece of art be removed, Lenel's solution brings footage to the nearest guard's PDA, sounds audible alarms, alerts the administrator and sends an e-mail to the police when necessary. "It depends on how far you want to use the system. Our solution helps drive business productivity results."

The system allows for scalability from two doors to 20,000 or more. To provide the most well-suited solution, Lenel ha s a range of customization options with its software, including integration with government databases or medical registries.

Integrating Assorted Hardware

Genetec' s solution is vendor-agnostic, allowing users optimal flexibility in selecting hardware. This flexibility, however, presents challenges when integrating products from different vendors to one platform. "Coordination between different vendors is definitely the biggest challenge in providing an integrated solution," Chalouhi said. "We typically help our customers isolate the root of the problem by closely cooperating with hardware vendors in order to offer a first-class service to our customers."

The Genetec open architecture supports multiple devices and has an SDK available for third-party vendors. Its metadata engine accommodates third-party applications, such as access control systems, video analytics and point-of-sale systems. "The different systems will not talk to each other but will talk back to Omnicast, which will merge and provide a single operation interface to the end user," Chalouhi said. The Genetec solution is tailored for large-scale installations, serving vertical market s such as retail, transportation, education, gaming and enterprise.

Lenel offers a platform capable of integrating all systems and hardware. "The best way to look at our solution is to see it as a platform that supports multiple systems anything from access control, digital video, video analytics, intrusion detection and fire detection," Ross said. "What makes it unique is the majority of those products run from a single graphical user interface (GUI), so it is all one fluid system. The second piece that makes it unique is our OnGuard OpenAccess Alliance program that allows for suppor t of many third-party software and hardware systems."

With biometrics, Lenel supports Bioscrypt's technology and other recognition techniques, such as fingerprint, hand geometry and iris scanning. "We want to protect as much of the customer's investment as possible," Ross said. "Open architecture and leveraging existing infrastructure really make us unique in the industry."

"There is a growing demand for all of our product offerings," said Matthew Bogart, VP of Marketing at Bioscrypt, "which include logical and physical access control solutions that can be combined to create a unified authentication strategy that brings together several aspects of security under one umbrella." VeriSoft is a single- or multi-factor authentication solution that provides enterprises with secure access both physical and logical to systems, helping companies meet compliance regulation requirements.

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2007 Prime Product of the Year: Part II

Your Wish is My Command? Not So Fast...

2007: Security Industry Sees Continued Growth

2007: Security Industry Sees Continued Growth

Editor / Provider: a&s International | Updated: 12/12/2007 | Article type: Hot Topics

The electronic security industry has been enjoying strong growth over the past few years. A&S takes an inside look at industry developments in 2007.

One of the biggest developments in 2 0 0 7 was the emergence of situation management software. This makes data from multiple security systems available to a single user interface, interprets alarms and other data to make them actionable, and triggers workflows to resolve incidents. ¨It seems like we are waking up from a technology hangover and refocusing on solving business problems. We are making businesses more efficient,〃 said John Fenske, Director of Fire and Security Marketing, Johnson Controls.

Access Control

In March 2007, HID Global introduced its new Edge family of IP-based access control solutions. ¨The products currently available are the EdgeReader, an integrated contactless smart card reader and access controller; and EdgePlus, a single-door, IP-based controller,〃 said Paul Everett, Senior Research Analyst for IMS Research. By moving the decision-making and intelligence to the door, HIDˇs Edge product line eliminates need for access controllers to reside in closets, allowing for simplified connection to IT infrastructure.

¨We are seeing the next step in the evolut ion of acces s cont rol systems as more manufacturers turn their attention to IP-based network devices designed to reside at the door,〃 said a representative at Brivo Systems. ¨From Web-based to Web-hosted, access control manufacturers are just beginning to utilize the power of the Internet and the integration with a myriad of other systems or even end user web sites to drive the power and potential of access control well beyond todayˇs technology.〃

Hosted applications for everything from inventory management and point of sale to payrol l and HR applications are eliminating upfront costs. In addition, the advent of HSPD-12 means that every card, reader, access control panel and system sof tware in government buildings will require either replacement or upgrade, said Everett. ¨This trend is going to have a huge impact on growth within the electronic physical access control market over the next two to three years.〃

That said, electronic locking cylinders are not going to replace high-end access control systems installed in buildings throughout Europe, Everett continued. ¨ The sesystems have much more in the way of sophisticated software and also have many more features. On the flip side, they are also a lot more complicated to install and more expensive.〃

Biometrics

Voice verification is set to change the way that mobile and Internet payments are made. In a move that will substantially reduce fraud, the Voice Pay systemreputedly the world's first voice -verified payment processing systemuses the customerˇs own voice as a means of digitally signing and authorizing payments. This type of technology is also being extended to credit cards. In addition, Elmo-Tech, which sells electronic monitoring technologies, is using voice verification in its football hooligan monitoring application in Europe, especially the U.K.

Alarms

The shift from installer-targeted products to end user-targeted products, said Avi Shachrai, President and CEO of Visonic Group, has evoked a wide range of changes. As product design becomes more impor tant, companies are hiring world-class design of fices. In addition, fast-installation guides are replacing traditional technical user manuals, and cell phone-type user interfaces are being adapted. Finally, public-switched telephone networks (PSTN) are in decline.

IP technology(broadband) , Internet server technology, cellular (GSM, CDMA) , GPRS, audio and video technologies, he continued, are already being used by leading manufacturers. Wireless is spreading fast, mainly in the residential market. Finally, the home security, ambiance control, personal emergency response system (PERS) , safety , environ - mental control is delivering interoperability to the mid-market consumer. Product obsolescence has, therefore, become and issue. Scalability that adds functional services is almost mandatory.

Surveillance

Over the past 12 months, there has been a general increase in demand for uncompres sed t ransmission of video, said Sara Bullock, Sales Director, AMG Systems. ¨Acceptance of IP technology has been somewhat slower than originally anticipated. This is due mainly to confusion created by multiple compression algorithms. Inherent latency is a big issue.〃 In most markets, Bullock continued, IP technology is still perceived as having limitations that end users who have experienced full bandwidth video are not prepared to accept. ¨Only 5 percent of the security market is using fiber optic technology; it is encouraging to see a return to full-bandwidth, real-time video being favored over IP.〃

¨ IP video,〃 said Eric Fullerton, Corporate Chief Sales & Marketing Officer, Milestone Systems, ¨is all about decoupling software from hardware. This has been enabled by IP-addres sable cameras and card readers. During 2007, people finally stopped questioning whether IP video is the future.〃 2007, he continued, was also the year when people burst out of proprietary jail; no longer do end users find themselves locked into using one vendor.

Intense competition is driving down the price of IP hardware, such as IP network cameras, servers and storage, said Fullerton. Meanwhile, performance continues to improve. ¨Every year, it is possible to get more megapixels, more gigabytes and more processing power for your dollar. Moving to IP networking opens up an enormous marketplace of choices in commercial, off-theshe lf (COTS ) servers, storage, switches, cameras, video servers and other devices that can be connected via open platform software.〃

Video analytics is appropriate for applications where 100 percent accuracy is not crucial, said Martin Gren, Founder and Director of the Board at Axis Communications. ¨ Take people count ing. Even i f 100-percent accurate, it is often not applied correctly because retailers are more interested in shopping-unit counting.〃

Nevertheless, reliability and functionality have improved, said Fenske. AxonXˇs video-based fire detection solution uses standard surveillance cameras and video analytics to recognize smoke, flame and reflected flame; it can often detect fires faster than traditional fire detection methods.

Regional Markets

Large projects are really taking off in the Middle East, said Anders Laurin, Executive Vice President of Axis Communications. He pointed out that Russia is the strongest market in Eastern Europe, especially for cameras , whi le not ing that there is no clear leader in China. ¨Significant success has not yet been seen by any one par ticular player; but companies which have a strong brand because of success in commercial electronics sales have an edge. Today, there are literally hundreds of companies in the network camera field in China. Competition is fierce and ongoing.〃

Tyco has set up an R&D center in China to reduce costs and meet domestic demand. Bosch has expanded production as has Tamron. In addition, first-tier Chinese security companies are expanding product lines, improving quality and spending more on R&D. Meanwhile, Chinese software companies are developing video management and central management software to integrate alarm data and access control . Integrated alarm and surveillance is a clear trend. Product design is shifting to ease of installation and use.

Central Asia has seen a lot of activity this year, and Southeast Asia is Boschˇs fastest-growing region. Following years of double-digit growth, the Southeast Asian market is worth US$1.6 billion (2006). City surveillance in Malaysia is booming and Thailand's Suvar nabhumi Airport is seeing continued security investment.

U.S.

The U.S. Department of Homeland Security, which spent US$445 million on security in 2007, announced in June that U.S. and Canadian citizens would need to present ei ther a Western Hemisphere Travel Initiative (WHTI)-compliant document or a government-issued photo ID and proof of citizenship beginning Jan. 31, 2008 to enter the U.S. The air portion of WHTI went into effect in January 2007. It requires travelers to present a valid passport to enter and depart the U.S. when flying to Bermuda, Canada, the Caribbean and Mexico.

U.K.

The British security industry is wasting $1.4 billion ever y year, according to Plimsoll Publishing. The report found that 15 percent of companies are making a loss, 11 percent are losing money for the second year running, and 7 percent made less than 3 percent return on investment. The findings suggest that a staggering 1,111 of 1,500 companies covered would make more profit under new ownership, resulting in $1.4 billion in extra revenue for the industry as a whole.

The U.K. Home Office Managing Global Migration report outlined the country's plans to manage future migration to the U.K. Five key objectives focus on implementation of new technologies, particularly biometric security checks on individuals traveling to the country. Additionally, the Home Office has released a new CCTV strategy document. The Olympic Delivery Authority (ODA) organized its Security Industry Day in October, designed to provide further informationon the upcoming procurement process for the 2012 London Olympics.

Heathrowˇs Terminal 5, due to open March 27, 2008 will require that passengers have photographs taken and fingerprints scanned. Fingerprints will be checked again at gates before boarding. X-ray scanners will screen hand luggage before departures, and an advanced threat identification system has been designed to detect explosives and liquids in baggage and automatically divert suspicious bags for further examination.

E.U.

i & i Ltd.ˇs study of the electronic security system market in Europe revealed modest compound growth of 3 percent over the last five years to $10 billion in 2006. Access control and CCTV have grown at 6 percent and 7 percent, respectively, with the highest levels of growth recorded in Spain, Italy and the U.K. Sales of intruder alarms fell in all countries except for Spain. Across Europe, replacement and extension business account s for approximately 40 percent of the total market. Without this market sector, most companies would not be able to support high levels of R&D that are necessary to keep ahead of the game.

Brazil

One segment that has grown dramatically in Brazil is online monitoring, involving cameras installed in vehicles of several sizes with up to four cameras working at the same time to transmit live to a fixed base. As the technology is GPRS-based, transmission costs are reduced.

Crime is pervasive in Brazil, said Celso Calazans, owner of Emforvigil. ¨ That is why we have a growing market. The security market has grown from 10 percent to 15 percent in 2007, and is estimated to grow 30 percent in 2008, tak ing into account all segments including intruder alarms, surveillance, access control, fire alarm systems, and vehicle tracking and vehicle image monitoring. GPRS or GPS vehicle tracking system is also experiencing fast growth here.〃

Vertical Markets

Companies are starting to look at verticals in a new way, said Fenske. ¨In the past, vertical markets could generally be classified as healthcare, financial, government or education. Now, we are beginning to look at which companies have organized their security function to coordinate with the IT function, as opposed to which are using a traditional reporting structure.〃

Financial

Currently, 50 percent of banks in Japan use IP-based video, said Laurin. Asian manufacturers are leading surveillance used for monitoring. By contrast, penetration in the U.S. is much lower.

Retail

Retail security has been the talk of leading IP-based surveillance systems. Axis held its annual conference in Oc tober. Back in March, ISC West looked at retail loss prevention trends, techniques and technology. Additionally, retail was one of the key vertical markets being discussed at the first IFSEC India in October. India is currently experiencing a retail boom, as organized retail increasingly resembles that of Western countries.

A Rand Corp. report identified 39 security measures that can substantially reduce risk of terrorist attacks at enclosed shopping centers. The study identified a high-priority set of six to 10 security measures that can cut terrorism risk to just one-fifteenth the level. Costs of implementing the highest priority security measures ranged from $500,000 to $2 million per year at each of three shopping centers examined.

Education

Safety and security on U.S . campuses has become a topic of national debate, said Everett. In April 2007, a gunman killed 32 people at Virginia Tech University. In October 2006, a gunman shot dead four girls and injured several others in an attack on an Amish school in Pennsylvania. These were in no way isolated incidents. In September 2006, a 16-year-old girl died when an armed man took six students hostage at a Colorado high school. In the same month, a head teacher at a high school in Wisconsin was killed when he confronted an armed 15-year-old student as he entered the school.

Mergers and Acquisitions

¨The speed of innovation in the security industry is faster than any single vendor can possibly achieve or fund by themselves,〃 said Fullerton. ¨Advances are being developed too rapidly from many sectors and new areas of expertise for one company alone to be able to keep up. This is why new collaborations and partnerships are occurring, as well as the mergers and acquisitions that we see taking place.〃

¨ There have been two very important acquisitions this year,〃 Ful ler ton cont inued. One, was Schneider Electricˇs acquisition of Pelco. This definitely underscores the strong consolidation in the traditional sector of the security market. The second was the acquisition of BroadWare Technologies by Cisco. ¨This has strengthened the belief that IP video and IP-based security management are the future.〃

2007 also saw Pelcoˇs company figures made public for the first time, added Laurin. According to Gren, the newly merged company will become a significant player in the market after overcoming significant initial challenges.

Other important mergers and acquisitions were the purchase of Rentokil Initialˇs Initial Electronic Security Group (IESG) by UTC Fire and Security; and the merging of Bioscrypt and A4Vision, which buttressed its penetration of three-dimensional facial recognition systems. Finally, Honeywell acquired ActiveEye and HID Global bought Integrated Engineering.

Mines Look to Safety and Security

Mines Look to Safety and Security

Editor / Provider: a&s International | Updated: 11/21/2007 | Article type: Commercial Markets

The mining industry suffers from high rates of accident and crime. A&S looks at how some security players are rising to the challenge.

Mining is big business. More than 320,000 people work directly in the U.S. mining industry, and mines process nearly 47,000 pounds of material for each American. Processed materials of mineral origin account for nearly 5 percent of the U.S. gross domestic product. In addition, coal and uranium generate one-third of all electric power. Given the value of the ore and the equipment used to mine and process it, the industry has gone for security electronic products and systems in a big way.

As minerals constitute about 60 percent of South Africa's total exports, the mining industry has provided significant growth for the South African security industry, said Ian Downie, Key Account and Mining expert at i to i technologies. He estimated that South Africa's mining industry buys US$5.56 billion worth of electronic security equipment and solutions every year.

Growth, he continued, has been more than 20 percent annually for at least the past two years due to high levels of violent crime, low education levels and poverty. "Mines are being hit by armed groups with AK-47 assault rifles, resulting in substantial losses of diamond and even lives."

Meanwhile, the Latin American and Mexican mining industries are also booming, said Sergio Rodriguez Carbajal, Engineer and Sales Representative for Hubbell de Mexico. Security spending in this vertical has doubled in the last two years because of high commodity prices and crime. "Security for mining operations in the region now amounts to more than $5 billion per year," he said.

Understanding the Challenges

"Risks are both internal and external," explained Paul Gladston, Partner at Wunderlich and Gladston. "A modern gold mine is very often in a region where there has been gold mining activity on a small or subsistence scale for generations, sometimes literally hundreds of years. The local people are aware of the gold extraction process. Even though we now have very high-tech gold mines, the extraction process when boiled down to its basics is not that complicated. This presents us with a major challenge."

Mines are often found in hostile env i ronment s . " In Rus s i a and Kazakhstan," said Gladston, "temperatures of up to -60 degrees Celsius are common. You need to have someone who has worked in those kinds of conditions." Another problem is that corporate security solutions are rarely suited to mining environments, said Neil Cameron, Divisional Manager of Systems of Johnson Controls South Africa. CCTV solutions that will do for corporate sites, for example, probably do not have the magnification or image quality needed to see the shiny glare of stolen gems or metals.

"We often talk to customers who have systems designed by companies who usually supply, say, banks. The fundamental difference between a bank and a mine is the presence of dust, dirt and grime in the latter. This makes use of biometrics problematic. In addition, some mines are in tropical areas, which are extremely humid. Caustic substances present in the mining process are also thrown into the mix."

Then, in high-security zones, mine workers may be required to strip down, be searched or even X-rayed. Health and human right requirements limit exposure of individuals to gamma radiation from X-rays as well as protecting their privacy.

Also, limited budgets mean that security is often a tough sale, said Gladston. "When advising a company to install a system worth hundreds of thousands of dollars, you have to bear in mind how long the mine will be operating. It is no use putting in equipment worth $200,000 if the mine will be around for only four years because you cannot demonstrate return on investment."

As mines are rated on security policies and procedures, statistical analysis is important. To define risk and accurately measure losses, the process must be auditable with risk ratios in any single environment directly correlated to asset value (richness of minerals or gem veins) versus number of workers in that space or moving through it.

Internal audits conducted by fraud examiners and protection professionals can greatly reduce exposure to losses through embezzlement and employee theft. If proper controls are implemented, the window of opportunity for theft is significantly reduced. It is very important, said Gladstone, that security systems be properly designed and that the highest quality equipment be used. Lack of appropriate protection of vaults, refineries and other high-risk areas can have serious ramifications if insurance claims are made.

Products in Play

The world's major mining companies are well aware of the risks. Dhanoa Minerals has upgraded its installations to include cameras for 24/7 monitoring of gold processing, making live camera feeds available online via its Web site. The company has also completed the installation of satellite points on its properties in the Bella Rica region of southern Ecuador.

"Cameras provide 24-hour streamline visuals of the property, while providing first-rate security measures for the company's mining properties," stated Lee Balak, President of Dhanoa Minerals. "As far as I know, this is the first time cameras have been used to provide a 24/7 overview of mining operations so shareholders can view the pouring of gold and silver bars."

Professionally designed systems include, at the very least, cameras, alarms, access control and proprietary monitoring stations, said Gladston. Most motion detectors are Dual Tech devices; cameras are usually from Pelco and Panasonic; and the industry standard for DVRs is Pelco. Technologically driven security solutions for mines include access control, perimeter intrusion detection and alarm systems as well as CCTV cameras. Functionality, quality of resolution and reporting requirements extend beyond normal standards.

"Previously, CCTV systems needed to be constantly monitored by security personnel," said Cameron. "Nowadays, built-in analytics is reliable and accurate." Given the large areas that need to be covered, this is one of the areas with the largest spending. "The main advantage is the ability to interface with many different systems so that the customer is not locked into buying from a single manufacturer."

"With interfaced systems," added Gladston, "all the units work together, but they are standalone. If the camera goes down, the access control system continues functioning. In an integrated system, such as a PC-based management system, this level of protection is not afforded."

Interfaces to third-party systems centralize alarming, reporting and stop-search applications for access control. The latter determines the risk level of employees entering or exiting high-risk areas, automatically directing them to search cubicles if necessary.

Biometrics, however, is not used much in mines due to the moist, dirty, dusty conditions, especially with regard to scanners. Voice verification is also limited due to the noise. When it comes to perimeter protection, external microwave motion detectors are common. Motion detectors can also be found on fences.

While boxed solutions may offer a lower initial cost, the high level of functionality in more sophisticated, open products ensures lower total cost of ownership and improved return on investment. Open security systems are essential to the development of specific functionality, such as security searches and integration with other products such as X-ray machines and barriers. The system must keep accurate records of which employees have been searched and exposed to radiation.

Strong Solutions Require Strong Partners

Mines must apply stringent assessment criteria in the selection of products, Cameron warned. These should require that players have global representation, strong research and development abilities, and good integration.

Using proven technology is a must as is finding a solution provider that will adapt the solution to unique environments; meanwhile, enabling specific security policies and integration of various solutions is equally critical.

The best way to choose a good installer, Gladston concluded, is to look into members of national security associations or similar organizations. Members, he added, normally have to adhere to standards of knowledge and capabilities.

Australian Security Market Offers Great Potential

Australian Security Market Offers Great Potential

Editor / Provider: The Editorial Team | Updated: 10/17/2007 | Article type: Hot Topics

One thing that really stands out about the Australian security market is the lack of manufacturers. Productsmostly Asiandominate the rapidly expanding market. And given the increased spending on security products and rapid economic growth, opportunities are numerous and varied.

The security industry is one of Australia's fastest-growing sectors, creating both employment and economic growth for the nation at a rapid rate, observed the Australian Security Industry Association Ltd. The industry, it added, generates revenues of approximately US$3.63 billion per year and employs over 150,000 security personnel. The industry has developed in its innovation, diversity and professionalism, often leading the way internationally. Today, it provides a wide range of security products and services designed to meet the needs of the Australian community.

Paul Thompson, National Sales and Marketing Manager at Baxall Distribution, believes that the market is not flat but growing; this is contrary to what many others have stated. "Certainly, the number of units being installed tells us that. Reduction in prices means that market value is not increasing as much as market size in units."

According to Thompson, when DVRs were first launched, the cost was in excess of US$20,000 per unit. Now, however, they sell for less than a quarter of this on average. "I am reasonably comfortable with the $161.29 million market size for the CCTV industry, at wholesale level," he concluded. Growth rates, however, are "anybody's guess."

In a market this size, one major project can have an impact on overall growth by as much as 5 percent. Generally it is believed that market size (in units) is growing by 10 percent or so, but as prices fall, the result is a flat line or little growth for market price value. Baxall expects to be a $16-million (10 percent of the market) business within 12 months , observed Thompson.

With regards to Australasian market growth, Daniel McVeagh, Product Manager at Cardax, Gallagher Security Management Systems, reports seeing "Great growth in the mining and resource sector, not only from organic sector growth, but also from increasing regulatory requirements, such as controls on access to hazardous materials, and health and safety regulations. We have also been seeing rapid sales growth in Australia in the education, manufacturing and critical infrastructure vertical markets as well."

Gallagher Security Management Systems (the owner of Cardax) manufactures the bulk of its hardware, and develops software, at its head office in New Zealand. "We believe that the quality and innovation benefits from having Marketing, R&D, Production and Support teams working side-by-side," said McVeagh, "outweighs the cost benefits from outsourcing product manufacture."

The petroleum and diamond industries are two prominent vertical markets, in the view of Andrew Goodman, General Manager, GE Australia, New Zealand and Southeast Asia. "As Australia is experiencing fast-paced growth, office and apartment developments are another key sector as are infrastructure projects like highways, bridges and tunnels."

Key Players

Thompson noted that leading brands in CCTV include Pelco, Bosch, Panasonic, Samsung, Sanyo, Baxall and Sony. ICU and Kodicom are also popular choices when it comes to DVRs. In IP video, brand leaders include Verint, DVTel and IndigoVision.

There are about 30 companies active in biometrics in Australia, ranging from small consultants to multinationals such as Argus, Cognitec, Daon, IR, Sagem, Scansoft, Unisys and VeCommerce. The Biometrics Institute listed 24 suppliers on its Australian Web site. German company Giesecke & Devrient is a specialist in biometrics and card technology, the U.S. Commercial Services report pointed out.

According to Goodman, there are probably more than 5,000 installers in Australia. "Because of the tremendous amount of installers, distributors and importers in the country, there is a lot of competition."

Thompson said key distributors are Baxall Distribution Australia, Pacific Communications, Rexel Video Systems, Bosch and C.R. Kennedy with key integrators being ADT, Siemens, Honeywell, Secom, Johnson Controls and a number of local companies.

In addition, GE has a major presence in access control; furthermore, it is one of the few companies to manufacture locally. In the Australasian Access Control market, McVeagh names the major product vendors in the mid to high-end market (more than 16 doors) as GSMS (Cardax FT), GE (Tecom) and Honeywell (EBI). At the mid to lower end (fewer than 16 doors), major players include GE (Tecom), Inner Range (Concept), GSMS (Cardax FT), Chubb (AFX), along with a large range of generic, low-cost access control systems.

Priming the Pump

"Growth of the industry has partly been generated by the ongoing evolution of technology offering new products and services that are not only more effective, reliable and convenient, but also more affordable," a spokesperson at the ASIAL stated. In addition, the level of crime in the community and the random nature of crime have encouraged many consumers to take proactive steps to ensure that their assets and property are protected.

Improving levels of training and professionalism in the industry have resulted in higher standards and increasing consumer confidence. This is illustrated by the growing number of businesses and government authorities now using the services for an ever-widening range of services. The key drivers, noted ASIAL, include the following:

 Growing affluence with attendant changes in lifestyle  Technical innovation that is delivering a vast new array of security options  Devolution of some traditional policing roles  Shift to a user-pays economy  Outsourcing of specialist areas by business and government

In Australia, in the coming year, ASIAL estimated that $24.19 billion will be spent "keeping Australia safe." The private security sector alone will account for about 15 percent of this figure, and has been growing at a rate of 5.5 percent per annum over the last five years.

According to ASIAL, the cost of crime in Australia is as follows (Source: Counting the Cost of Crime: Australian Institute of Criminology, April 2003):

 Homicide: total cost $750 million or $1.29 million per victim  Vehicle theft: total cost $709.67 million or $4,839 per theft  Theft from vehicles: total cost 427.42 million or $443.55 per theft  Shop theft: total cost $653.23 million or $88.71 per theft  Criminal damage: total cost $1.08 billion or $564.52 per incident  Assault: total cost $1.16 billion or $1,290.32 per assault  Burglary: total cost $1.94 billion or $1,935.48 per burglary  Robbery: total cost $483.87 million or $2,903.23 per robbery  Sexual assault: total cost $185.48 million or $2,016.13 per assault  Fraud: total cost $4.68 billion  Drug offenses: total cost $1.58 billion 

New Security Imperatives

From an economic perspective, said ASIAL, the industry has continued to grow "exponentially." Outsourcing of security services has expanded and low barriers to entry have permitted not only an influx of sole tradersmany inexperienced as security providersbut also an attendant culture of subcontracting that has delivered mixed blessings to the industry.

Margins, in some sectors, have been squeezed to dangerously low levels (guarding often at around 2 percent) due to its purely competitive nature, where new entrants offer indifferent service at any price to gain a foothold. "To win business, the entity undercuts the competition and then soon finds itself unable to meet its obligations under industrial awards," continued ASIAL. "This often leads to dubious contracting arrangements, which are exploitive and tarnish the industry. Few such enterprises survive the first two years. They exit, leaving devastation behind them and a crisis in confidence. This parlous state is exacerbated by those businesses that operate on the fringe or outside of the regime altogether, again fuelling the industry's bad image."

Low returns are further depressed by a lack of contractual diligence, whereby clients, often government departments, award contracts on the lowest price without due regard for the required labor costs under the awards, supervision and management. On an operational level, national training standards have had an impact in lifting competencies and skills within the workforce, but security remains a low-paying profession (bottom 5 percent) with yet-to-be-witnessed orderly career progression, bemoaned ASIAL.

Government Projects Fueling Demand

With terrorism striking nations around the world, of course, security is of paramount importance, especially as Australiaalong with the U.S. and U.K.has taken a strong stance against terrorism. "Today, terrorism remains a serious threat to Australia and our international partners and allies," Australian Prime Minister John Howard said in 2006. He said the Australian government's response to terrorism has been decisive and wide-ranging. A total of $6.69 billion in additional funding has been committed since 2001 to ensure that agencies tasked with countering the terrorist threat have the resources that they need to achieve their objectives.

Australia's layered system of border control is regarded as world-class. The Australian government has invested $887 million since 2001 to increase the robustness and efficiency of the border security regime. The government has also strengthened national borders through major initiatives that include a tighter legal framework and increased enforcement powers for the AFP, the Australian Customs Service and other Commonwealth agencies.

Furthermore, it has also enhanced immigration visa processing, information storage systems and airline liaison officer and overseas compliance networks, while increasing capacity to detect fraudulent documentation, and development and use of biometrics to detect identity fraud. Moreover, it has bolstered security in the screening of air freight and sea-borne cargo with additional surveillance of seas to the north and northwest of Australia, while developing stronger cooperation with countries in the region.

In addition, APEC 2007, which will be held Sept. 2-9, will be Australia's biggest security challenge ever. Meetings and activities, which began in January, will eventually encompass 10,000 dignitaries (with 40 wide-bodied VIP jets parked at Sydney Airport), 6,000 delegate and support staff, and 1,500 members of the international media. In Sydney alone, 3,000 New South Wales policemen will be guarding 11 hotels, securing conference facilities and escorting 300 VIP motorcades though city traffic.

The federal government has allocated $56.45 million over four years for security-related purposes, with another $483,871 toward operating costs for armored VIP limousines. In addition, the following sums will be allocated for security:

 $45.32 million to the Protective Security Coordination Centre (PSCC) for security costs associated with hosting the Leaders' Week in Sydney.  $3.23 million for PSCC to buy 10 VIP limos and to manage the purchase, control and dispersal of other security assets acquired for APEC purposes and for additional ongoing operating costs.  $5.81 million to the Australian Federal Police (AFP) to establish and train 22 firearms and explosive detector canine teams to conduct firearms and explosive searches at Leaders' Week and preceding managerial meetings.  $725,806 to Emergency Management Australia (EMA) for development of consequence management plans for an incident during APEC Leaders' Week or any of the preceding meetings.

A National Approach

In New South Wales, said ASIAL, it was recognized when framing the Security Industry Act 1997 and Regulations that the industry was not ready for self-regulation alone and that the approach had to be one that covered all providers of product and services. Licensing, on its own, was only one regulatory instrument that would not provide the entire solution. It was, therefore, decided that there had to be stringent probity checking and a meaningful co-regulatory partnership between the security industry and the regulator, the NSW police.

Industry providers were required to belong to Approved Secur i ty Organisations and these associations assumed the responsibility for education, development and compliance of their respective memberships. Although controversial at the time, these initiatives have proven resilient and beneficial; they have underpinned the regime and the model has served stakeholders reasonably well, all things considered, explained the ASIAL.

The co-regulatory approach, pioneered in NSW, has become the basis of an evolving national approach that ASIAL has been promulgating with regulators around the country. ASIAL believes that it is indefensible that, contrary to COAG principles, there is no uniformity and consistency in security regulation around the country. Absence prevents portability between jurisdictions, national probity checking, a centralized registry with the police, appropriate standardized industry compliance and efficient enforcement of licensing by regulators.

In other states and territories, "a mixed bag of regulation" is in place that can best be summed up as "an unacceptable minimum to industry." Most jurisdictions, said ASIAL, have recently undertaken National Competition Policy (NCP) reviews but still failed to grasp the opportunity to close off weaknesses in their systems and adopt the National Model. ASIAL, however, finds it encouraging that there is now growing recognition that the scope of coverage should be expanded to include electronic and other providers and that a partnership with industry is a critical element to the success of any security regulatory regime.

Technology Savvy, Price Conscious

Australia is very advanced when it comes to technology. Emanuel Stafilidis, Business Development Manager at IPP Consulting, pointed out that because of acute labor shortages in Australasia, firms are opting for increased use of technology. "Other countries may not be as technologically savvy since we are prepared to reel in new technologies," Stafilidis said. "We have never had many guards; it is more cost-effective for us to rely on technology instead."

"I think that it is logical to say many Australians and New Zealanders were really forced to think outside the box about security solutions," Goodman said. Since there are not enough people to serve as guards, the solution was to look for technologies that could do the work instead. "Capitalizing on what we have at handtechnologyis more practical."

Australian security players, said Jim O'Flynn, C.R. Kennedy and Company's CCTV Division Manager, are highly motivated. "Australians are much more open and adaptable to new technologies; we absorb information from everywhere. We have some pretty fantastic engineering going on here. There are a lot of innovative people out there who are eager to accept all kinds of new things."

Thompson noted that, for example, that there is a high penetration of cell phones and video phones in Australia. Some of the best matrices are designed there as well. "The software design and integration is just fantastic. There are very professional and very good independent software designers in Australia, and I think, that is one of our greatest strengths."

Regarding technical trends, McVeagh reports seeing a growing requirement in Australasia for fully integrated systems with customers wanting best-of-breed access control, alarm, DVR and perimeter security systemsall capable of working together within a single user interface. "We are also seeing increasing demand for encrypted communications between all layers of hardware and software within access control systems."

Australians, however, keep an eye firmly on cost. "Australia is very competitive on price," said Thompson. "More so, I believe, than the U.S. or Europe. However, customers still require high-quality, reliable products. Reliability is very important here due to the size of the country and associated costs and difficulties." It is precisely for these reasons that biometrics is only beginning to gain acceptance. "Quite frankly, the technology is still in its infancy and has some way to go in terms of reliability."

"Some customers," said Goodman, "are price-sensitive, but others recognize how to save money by investing in solutions that save money. A lot of banks are upgrading to IP solutions for just this reason." For mission-critical, like airports, water supply and national landmarks, money is not the prime consideration. "Agencies governing these sites are willing to spend for the greatest level of security per dollar," said Goodman.

At a minimum, enterprises need security systems that must be integrated into larger infrastructures. "This is especially true in the realm of IP," said Goodman, "which is becoming a cost-effective system to manage data and voice, such as in banking, to link voice to access control panels."

Biometrics

When it comes to biometrics, market developments in Australia are in line with global trends, observed a U.S. Commercial Services report. Currently, there is a great deal of research into biometric techniques, with a few applications getting onto the market. "Local industry sources consider the market to be reluctant to adopt the technology until tangible benefits can be demonstrated," it concluded.

"We have noticed a growing acceptance that biometric readers are becoming reliable enough for broader access control use," said McVeagh. "This has driven us to offer a fully integrated fingerprint reader integration, allowing our access control system to seamlessly enroll and manage fingerprint templates within the one user interface."

The U.S. Commercial Services predicted that the market in 2007 is worth $30 million to $40 million. Government spending is driving research and development with injections into large homeland security projects such as border and passport security, though companies report low demand from government expenditure. The Department of Immigration and Multicultural and Indigenous Affairs (DIMIA) is examining the potential of a range of biometric technology, including facial recognition, fingerprinting and iris scanning with the Department of Foreign Affairs and Trade (DFAT) conducting tests with a prototype Australian passport that features biometric technology. During 2004-2005, a pilot biometric technology project in collaboration with the U.S. was held to ensure compatibility with border infrastructure.

In the 2005 Australian Federal Budget, a $116.94 million package was allocated to boost biometric technology over a four-year period for border security and passenger processing, said the U.S. Commercial Services. This measure represents the largest commitment to date by the Australian government to biometric programs. The funds are to be shared between DFAT, DIMIA and Customs. DFTA will use the money for electronic passport development to comply with the U.S. requirement for Visa Waiver countries (Australia is one) to issue e-passports, Customs will expand SmartGate and DIMIA will use it for visa applicant processing.

Over the next four years, Customs will phase in introduction of 80 SmartGate kiosks at Australian airports, while DIMIA is building a database of facial, fingerprint and iris scans that will be linked to a global processing system and intelligence and security databases. Finally, the Australian Federal Police (AFP) was funded $4.84 million to trial biometric technology at key transit points to enhance border security with the neighboring Asia-Pacific region.

In addition, Australian Customs has been trialing SmartGate technology with airline staff since November 2002. The SmartGate system uses facial recognition technology to compare live images taken at Customs control points against stored images. Second, CrimTrac has developed a biometric technology program for its National Automated Fingerprint Identification System (NAFIS), which incorporates the world's largest electronic palm database. CrimTrac's other primary activity in biometrics involves the National Criminal Investigation DNA Database, which was developed in collaboration with forensic scientists and state and territory police services to give Australian law enforcement agencies access to a national criminal investigation DNA database.

Moreover, the Queensland government is proposing smartcard technology for driver licenses. Chips used in the licenses can also provide verification when read by a suitable reader. The card may also be used as a cash card to make various purchases and store value. The New South Wales police force has also been testing fingerprint biometric technology to verify attendance of persons on bail at police stations. A Phototrac system is being used by the NSW police for suspect identification. Images are taken and can then be compared with images from a database. Furthermore, Woolworths has used digital finger scanning to track hours and attendance for 80,000 staff and Toshiba has launched a notebook computer in Australia incorporating fingerprint access.

Meanwhile, research at Australian universities is taking place, said the U.S. Commercial Services report, with advanced local research in specialized areas, such as facial and iris recognition, but there are few applications on the market, albeit with some systems in use for access control, employee identification and smart-card applications. The report optimistically predicted the industry as being "on the verge of rapid expansion," while noting that it is the fastest-growing segment of the ICT sector. Large-scale applications, though, may take three to 10 years to develop.

IP Increasingly Visible

IP product s and solut ions are also increasing in popularity as are high-performance cameras such as megapixel and IP cameras with onboard analytics, Thompson said. "Australia has very high demand for digital video recorders, and these are being embraced by all sectors of the government and industrypresent CCTV solutions being installed are up to 95 percent digital."

Graham Wheeler, Manager of Mobotix Australia and New Zealand said: "There is a huge opportunity in Australia for this next generation intelligent surveillance system. The marketplace is traditionally dominated by CCTV that delivers poor image quality and little intelligence, relying upon the vigilance of human operators. Research shows that an operator monitoring footage misses 45 percent of detail after only 25 minutes on duty; this figure deteriorates as time passes. This is obviously not good for security or monitoring operations."

In an article by Jennifer O'Brien on ARN's Web Site, Chris Boyce, Commercial Director for Dedicated Micros, stressed that, "Ultimately, the case for video over IP in the Australian market when systems are planned properly is extremely powerful," he said. "The falling cost of ownership opens up opportunities for networked video servers to be used effectively and economically as a security device and management tool."

Asian Players

"There really is not much of a reason for Australian firms to manufacture locally," admitted O'Flynn. "There are practically no manufacturers here." He further explained that it is simply not realistic for local companies to start dishing out security products when there is already a myriad to choose from around the world, namely, Asian.

Thompson agreed. "Around 95 percent of Australian security firms are either importers or distributors. It is not cost-effective to manufacture locally. Only GE, which leads the country in access control and alarm, and some other small companies manufacture locally."

Not only are Asian products widely embraced, the makeup of what is hot and what is not has also changed over the years. Japanese products used to be very popular five years ago, but as other Asian countries caught up in terms of qualityall at more affordable pricesthe landscape is being reshaped.

"Asian products have come quite a long way over the years and we have definitely seen quality improving over the last three years or so, especially among Korean and Taiwanese companies," O'Flynn said. "My guessand it is just a guess," said Thompson, "is that 50 percent to 60 percent of the products used are from Asia. The balance is spread across the rest of the world with U.S. products being slightly ahead of European ones."

"Asian products are leading especially in the video market; Japanese and Korean products are especially impressive." Goodman noted that one of the benefits of having so many Asian products is that there is good competition and, therefore, variety. "Not so much software is needed for access control, but these Asian products have greater strengths in hardware, especially in video. I am referring to companies such as Panasonic and Samsung."

Products from Asia, said O'Flynn, are now seen as "very, very good" with few complaints except maybe on the software side. Communication problems, however, can result in companies ending up with software that may not integrate well with other systems. "That is why Europeans dominate the high-end market when it comes to softwarethey are top-of-the-line when it comes to integration."

In IP, Thompson emphasized that more work needs to be done in this department when it comes to Asian brands as many IP cameras simply do not integrate well.

Schneider Electric Finalizes Purchase of Pelco

Schneider Electric Finalizes Purchase of Pelco

Editor / Provider: a&s International | Updated: 10/11/2007 | Article type: Hot Topics

Schneider Electric's purchase of video surveillance provider Pelco in August was the latest in the power and control supplier's series of security acquisitions. With approval for the deal expected to go through this month, A&S talked to Schneider Electric about why it chose Pelco and whatˇs ahead for the pair.

Pelco celebrated its 20th birthday in June, recognizing a change of leadership in 1987 for its rapid growth as "new Pelco." It is fitting that the video surveillance supplier kicked off its third decade under new ownership, becoming part of Schneider Electric.

Security by the Numbers

"What we pay attention to, when you're not in your field, is to acquire a quality company," said Eric Pilaud, Executive Vice President of Strategy, Customers and Technology for Schneider Electric. "We have a very strict process for the synergies and so on. We refuse to pay too high a price for one (acquisition) that we could not justify."

The price was US$1.22 billion for the video security maker, when Pelco was sold August 1. The purchase will be finalized this month after antitrust and regulatory approval. Pelco recorded sales of $506 million in 2006, 36 percent of which came from outside the United Sates. The company's EBITDA (earnings before interests, taxes, depreciation and amortization, or a form of operating cash flow) were $46 million for 2006. As of June 2007, Pelco's net debt was roughly $139 million.

While Pelco hardly qualifies as a bit player, it is dwarfed by its new owner. Schneider Electric specializes in power and control, bringing in $17.2 billion in global sales for 2006. The company's headquarters are in Rueil-Malmaison, France, with 112,000 employees and operations in 190 countries. In a prepared statement, Schneider Electric said, "Through the acquisition of Pelco, Schneider Electric rebalances its Building Automation solutions portfolio by reinforcing its already existing security platform (sales of a155 million in 2006) and strengthens its ability to offer fully integrated systems."

Operating Procedure

Most of Schneider Electric's business still comes from electrical distribution, which represented 63 percent of its sales for 2006. The Building Automation business unit, which includes power and ventilation systems, electronic security and fire security, is a new division of Schneider Electric. Pelco, along with previous acquisitions of TAC, Andover Controls and Invensys Building Systems, will report to this business unit. "We thought it was very complimentary with our electrical distribution business," Pilaud said. "We can provide secure power, security and building automation.  Pelco helps us offer a complete solution."

The acquisition of Pelco fits Schneider Electric's goals and company culture. "We are extremely pleased to have come to this historic arrangement with such an outstanding company as Pelco," said Jean-Pascal Tricoire, Schneider Electric's CEO, in a prepared statement. "Combining forces with the worldwide leader in video security is an important step in the development of our Building Automation business. Having personally visited Pelco, I have a firsthand appreciation for the company's unique commitment to its people, customers, and community. These factors are core assets of the company and we are fully committed to continuing forward with this same, great culture."

As part of Building Automation, Pelco will operate within the division, which is headquartered in Malmo, Sweden. It will keep its name, running independently and managing TAC's Fire and Security Product Division globally. "We think Pelco is a great brand name recognized by customers," Pilaud said.

The Pelco headquarters in Clovis, California, along with other existing operations, will remain unchanged. Staffing will also stay the same, with no job cuts announced. As Schneider Electric has worked with Pelco previously, integrating its products into building automation solutions, it is familiar with Pelco's operations and management. "We didn't come up as an unknown acquirer one day," Pilaud said. "We've been in this relationship."

Arne Frank, Executive Vice President of Schneider Electric's Building Automation business unit, said in a prepared statement, "The combination of our companies will create a unique portfolio of products, services and solutions in the building management industry. Pelco's unique position in IP-based video security represents a tremendous additional organic growth opportunity. With this acquisition, a very important additional step is made to further reinforce our leadership in open and integrated solutions for building IT."

Schneider Electric's competitors in the electrical distribution and automation field include Siemens and ABB in Sweden, Pilaud said. In building automation, its competition includes Honeywell, Johnson Controls and Siemens Building Technologies. The addition of Pelco gives it an advantage in video surveillance over its competitors, who may be stronger in building automation or access control, but less so in video security.

Plans for the Future

Schneider Electric predicted in a prepared statement that "significant synergies" would take place with the leveraging of its Building Automation businesses, including their "respective distribution networks and the possibility to offer complete solutions." It estimated the earnings (EBITDA) from the transaction will generate US$67 million by 2011.

Pelco's CEO David McDonald said in a prepared statement, "After operating for 20 years as an independent business, the right time has come to partner with a strong, high-quality, Fortune 500 company such as Schneider Electric. The combined strengths of both organizations will yield for Pelco many substantial benefits such as increased career opportunities for our people, broader product offerings, access to important new technologies, and a stronger ability to further penetrate our global markets. Most importantly, this is the right partnership for Pelco because our two companies share the same core values including an uncommonly strong commitment to our people, providing customers with extreme levels of service, and giving back to our communities. This exciting change opens the door for the next, dynamic new chapter in Pelco's future. We are very pleased and optimistic."

The marketing-leading position of Pelco made it an attractive acquisition to Schneider Electric. "The video security industry is the most attractive segment of the security industry," said Schneider Electric in a prepared statement, citing the shift from analog to IP protocols and software solutions. "It complements/ replaces other security systems such as intruder detection, fire alarm or access control."

Pilaud agreed. "As to the quality of the company, we're interviewing customers of the target," he said. "So we have a very good idea of the strengths of the company from the eyes of the customers." Sharing similarities and being able to deliver on a business plan were also factors in selecting Pelco as an acquisition.

Pelco's transition is expected go as smoothly as the TAC acquisition that occurred four years ago. "Once we acquired TAC, we acquired more building management companies to be managed by TAC," Pilaud said. "When we acquired Pelco, we picked up the most valuable domain of security, which is video security." Other factors, including Pelco's price, intrusion control, good management team, focus on customer satisfaction and high quality products were taken into consideration by Schneider Electric's team.

The business aspects of the deal made other Pelco representatives optimistic about their partnership as well. "The Schneider deal will help us grow more rapidly all around, be it research and development, logistics or product portfolio," said Herve Fages, Managing Director-Asia Pacific for Pelco. "Pelco will remain as a separate entity within the Schneider organization, continuing to bring about world-class products and customer satisfaction. The only difference that our channel partners or end users will experience is that they will get even better service. Pelco did not have its own access control or building management solutions before, but this deal will definitely open some doors for even high levels of technology consolidation and customer service."

Schneider Electric boasts 15,000 distributions outlets worldwide, which could allow Pelco's worldwide expansion to be speeded up considerably. "Pelco started to internationalize its business, but now it can grow faster by leveraging the Schneider presence worldwide," Pilaud said. "The second benefit, we believe the management of Pelco. We see more and more applications of real integration between classical building management, HVAC (heating, ventilation and air conditioning) and security management. We propose a complete management (solution), which will be a big competitive advantage. We are ready now. It's not a dream, we are already doing these kinds of solutions."

Brazil: It's a Jungle out There!

Brazil: It's a Jungle out There!

Editor / Provider: The Editorial Team | Updated: 8/16/2007 | Article type: Hot Topics

High unemployment, crime, drug abuse, epidemics, poor public education, and environmental degradation thrown together with one of the world's most unequal distributions of wealth make for an unstable society: Conversely, the country is also an electronic security salesperson's dream.

Security is important in Brazil," explained Maocyr Lombardi Jr., General Manager of Sales at HDL. "There is a lot of violence here as well as social problems. Security is, therefore, a top concern." The market in Brazil, he continued, is growing at roughly 7 percent to 10 percent per year. "Our company is seeing sales growth of around 20 percent. The total market is flattening out, but I expect the 7 percent to 10 percent growth to continue over the next five to eight years. We have better growth because of our strong position and reputation."

According to the Associacao Brasileira das Empresas de Sistemas Eletronicos de Suguranca (ABESE), total spend on safety equipment and services every year in Brazil amounts to roughly US$20 billion. Given that 80 percent of security companies in Brazil are engaged in physical security with electronic companies constituting 19 percent and 1 percent being integrators, it is understandable that the market for electronic security equipment is estimated at only $1 billion (though this is far higher than the number given by many industry players who caution that even this figure encompasses far more than what would strictly pass for electronic security). This sector has grown 10 percent to 15 percent over the last several years with similar expansion predicted for the next several years as well. The widespread smuggling and rampant parallel imports mean that not everyone is sure that an exact figure can be given.

Brian Rich, President of Sens tar-Stel lar, also sees strong, stable growth. "The market is expanding about 10 percent to 15 percent per year. This is true for alarms, sensors and CCTVs." Then, Sergio Mendes, owner of Sektronix, a major distributor and licensed importer in Minas Gerais state, believes that the Brazilian market is worth $850 million and only 20 percent of that is electronic security; while Rudi Bouret Bayer, CEO of Nitrix CFTV, put the figures at $500 million, not including fire, of which 40 percent is surveillance, 55 percent alarms and intrusion, and 5 percent access control. "The market has been growing by 30 percent per year and, for some products, it has been growing even faster, at 50 percent," said Bayer.

For Marcia Cesare, Vice President of GSN Brasil, surveillance and CCTVs make up about 30 percent of the market; the other 50 percent is for perimeter, alarms and detectors; with 10 percent for access control and 10 percent for radio. "I am not including fire products here." Meanwhile, Regys de Lima, owner of Brasil Security Shop had this to say: "The total mix is about 45 percent for surveillance, 15 percent for access control, and around 40 percent for fire and alarms." ABESE's figures are 50 percent for CCTVs (surveillance), 40 percent for alarms and 10 percent for access control.

U.S. Firms Dominate the Market

Foreign product s , noted an ABESE report, account for approximately 50 percent of the total market, with U.S. firms controlling 50 percent of the import market. This is equal to approximately $250 million. Major competi tor s are China (20 percent) and Israel (13 percent), as well as other countries (10 percent). ABESE further estimated that foreign products account for 75 percent of the equipment on the market but foreigners only 5 percent of the services.

"While most products s o l d i n B r a z i l a r e imported from the U.S.," said de Lima, "everyone recognizes that a lot of this is manufactured in China, Mexico and Korea. That does not mean, however, that end users in Brazil are willing to buy brands from those countries. The brand is still American though everyone knows it is made in those countries, mostly the Asian ones. Asian products may be cheaper, but everyone still prefers to spend more for a U.S. brand because of the perception of better quality, and also because of the guarantees."

U.S. manufacturers compete successfully in Brazil, holding a share of approximately 50 percent, said Marina Konno at the U.S. Commercial Services, because U.S. products are well-perceived among large Brazilian and multinational companies, as well as by government procurement authorities that demand quality, durability and state-of-the-art technology. However, Korean manufacturers are challenging the U.S. market share by offering similar products at lower prices. Major U.S. suppliers of security equipment, she added, include Ademco, Sensormatic, Honeywell, Johnson Controls, Napco, Northern, Pelco, Sentrol, Motorola, Tyco Electronics, Kevlar, and Sun Microsystems.

"Trade and industry contacts state that they purchase about 85 percent of Brazilian imports of electronic security equipment from companies located in the U.S.," observed Kanno, "but not all such imports are of U.S. origin. Many foreign manufacturers ship to agents or distributors in the U.S. who act as their exporters to Latin American countries. They believe that the original manufacturers of imported electronic security equipment in Brazil are the U.S. (50 percent), Korea (20 percent), Israel (10 percent), Japan (10 percent), Canada (5 percent), the U.K. (2 percent), and others (3 percent)."

Major third-country manufacturers of electronic security equipment with a presence in Brazil, said Konno, are Phillips (Netherlands), DSC and Paradox (Canada), Kodo, Samsung and LG (Korea), Sony, Panasonic and Opiex (Japan), Rokonet and Cougar (Israel), and Thompson (France). The big electronic security companies, according to ABESE, are Siemens with 17 percent of the market, Estrela Azul (3 percent), Teleatlantic (3 percent), and other companies (77 percent). When it comes to monitoring companies, the biggies are Siemens (24 percent), Teleatlantic (7 percent), Estrela Azul (3 percent), Porto Seguro (3 percent), Prosegur (2 percent), Metronic (2 percent), and other companies (59 percent).

Brazil does have an important manufacturing sector of its own, but since liberalization in the early 1990s, many domestic firms that produced security equipment either replaced or complemented their production with imported products, said Kanno. "Low-quality but high-cost local production could not compete with high-quality imported products. Today, domestic production of security equipment supplies only about 20 percent of the market." There are domestic producers of alarm panels, sensors, access control equipment, and monitoring software, with major domestic manufacturers of electronic security equipment including Ensec, Graber and Siproel.

Regional Breakdown

The market for electronic security equipment, stated Kanno, is heavily concentrated in the states of Sao Paulo, Rio de Janeiro, Espirito Santo and Minas Gerais. "Together, these states account for more than 50 percent of the market." Bayer highlighted the importance of the Sao Paulo area. "Within Brazil, the Sao Paulo area makes up about 60 percent of the market. That is true not only for electronic security but also for all other products. Other major markets are Rio de Janeiro and Recife in the North. The latter is an industrial center that is bedeviled by many social problems. There is a big divide between rich and poor."

ABESE noted that 63 percent of sales of safety and security equipment are concentrated in the southeast with 18 percent in the south, 13 percent in the northeast and 6 percent in the rest of the country.

"We have a good mix all over the country in terms of sales," said Lombardi. "I would say Sao Paulo state accounts for around 13 percent to 15 percent of our sales, with Minas Gerais another 5 percent and maybe only 3.5 percent to 4 percent in Rio de Janeiro. The latter is declining as a market because of social problems, crime and financial difficulties. There is a lot of violence there."

Rich reported a similarly wide coverage. "We are doing work all over the country. The following is the rank in terms of importance for our company: Sao Paulo, Rio de Janeiro, Belo Horizonte, Salvador (including Bahia and Recife), Curitiba and Porto Alegre, and then the capital Brasilia. We are seeing some movement to the Central West including Matto Grasso and Goias."

"Brazil," said Cesare, "is such a big country that is has a wide variety of markets. There are many different markets in the same country. Northeastern Brazil, for example, is just starting to deal with security. Everything needs to be worked out. Everything needs to be explained. That is the complete opposite of, say, Sao Paulo where everyone knows everything about security. So the whole spectrum is there. People here need all kinds of products from the price and technology ranges."

In terms of regional differences, opined Daniel Kim, General Manager of Kodo, Sao Paulo has a concentration of market layers, and this generally leads to the region setting the standards with the rest of the country following. Market requirements, however, may still vary. "Some regions, including to some extent Rio de Janeiro," he said, "may not have the same level of infrastructure development and this can lead to changes in specifications as determined by the Sao Paulo market and its end user base. Sao Paulo is very well-developed. Many of the other regions are nowhere near being there yet."

Who's Buying

According to ABESE, major end users of electronic security equipment in Brazil are broken down as follows: financial institutions (50 percent), industrial and commercial facilities (30 percent), private homes (10 percent), and other (10 percent). It further noted that government accounts for 10 percent of purchases, while big buyers constitute the other 90 percent.

Kanno agreed. "Financial institutions are the most important end users of electronic security equipment. Federal law No. 9017 of March 30, 1995, requires that financial institutions offer adequate security in facilities with trained security guards and alarm systems that allow communication with an outside entity in case of a robbery. They are also required to submit to the Federal Police a security plan for each branch. Financial institutions demand quality, warranty and after-sales service for electronic security equipment." Banks with the largest number of branch offices, according to the Central Bank of Brazil, are Banco do Brasil, Bradesco, Caixa Economica Federal, Itau, Santander Banespa and Unibanco. By one estimate, the financial sector spends as much as $1 billion per year on safety and security (not all electronic equipment) services.

The end users, in Rich's view, are mostly government, industry, and state-owned companies. The main verticals are airports and ports, nuclear plants, hydroelectric plants, petrochemical companies, VIP residences , and prisons. Bayer sees them also as being commercial, government, and, at the high end, industrial. In addition, he noted that there is a lot of use of electronic security at restaurants, shops, chain stores. "The latter, in particular, is using multisite CCTV systems with DVR networks." For Kim, major verticals include banks, government, large industry, commercial enterprises like petrochemicals, and hospitals. Other end users of sophisticated electronic security equipment, said ABESE, are established foreign companies in sectors such as automotive, oil and gas, telecommunications, energy, and food processing.

Given that some have estimated that more than 300,000 cars are stolen in Brazil every year with car hijackings occuring in major cities every few hours, this is another area of focus. "Cargo robberies in the state of Sao Paulo," explained Kanno, "caused losses of approximately $50 million in the first quarter of 2005. To avoid such losses, transportation companies have invested $1.4 billion in equipment and personnel over the past year to enhance security. The number of cars and trucks equipped with some sort of intelligent security device is currently estimated at 350,000, and the number of companies that provide monitoring services is estimated at 250."

Kanno also cited port security as a segment that should continue expanding in the next few years. "Analysis done in early 2005 indicated that investments of toughly $180 million would be necessary to comply with security requirements imposed by the International Ship and Port Facility Security Code (ISPS) and International Maritime Organization (IMO). Although several measures have already been implemented, excellent opportunities still exist for companies supplying security equipment used in port operations."

The residential market is also important, but Bayer estimated that, only 4 percent of homes in Sao Pauloone of the richest citieshave security devices. "The rest of the residences have the same problems with crime, but the owners simply cannot afford to have such systems installed. So in Brazil, you have one market that is very high end for the richthey can afford to buy anythingand the other is at the bottom where there is a lot of crime but no money to spend."

Where the Market is Heading

Best prospects include access control equipment, especially equipment that uses biometric technology; CCTVs; home security equipment; alarm systems; GPS-based monitoring technology; and fire prevention and detection. "Some of the above items are currently manufactured domestically," said Kanno, "but local industry contacts have indicated that domestic quality is not up to international levels."

"I see the big opportunities as being in access control, which is starting to move as well as radio monitoring," shared Cesare. "There are huge installations for radio monitoring systems particularly in the center of the country (Sao Paulo). Other opportunities include alarms and surveillance, but these will see steady, not spectacular, growth. IP is not really selling yet, but we are in negotiations with a few companies. Biometrics is all fingerprint recognition, though there is some iris at the high end. IP is not really being limited by price so much as infrastructure and bandwidth issues."

Kim believes that that there will be more systems integration in the next three years, along with more intelligent surveillance and IP. "Brazil started down this path two years ago, so the market here is at least threeif not fiveyears behind more developed markets. For this kind of integration, you need the right kind of infrastructure. That is only now becoming available and this has led hand-in-hand to development. It is precisely with this infrastructure that the technology for advanced integration and intelligence along with IP becomes possible."

There will be more integration of alarm panels and GPRS with Internet, said Eliane Wollmann Wedderhoff, Director, Sistemas Inteligentes Eletronicos, in agreement. "A lot of this is all separate at present. Integration has been slow to some degree because of the large installed base. Once companies have purchased a product, they are very reluctant to replace it with something else. They are very eager to find ways to incorporate it into any new setup despite the fact that they might not actually save that much money doing so. There is a hesitancy, a reluctance to be wasteful. They want to get as much out of the products and systems that they have already bought as possible."

Integration was also the name of the game for Eytan Dikstein, Director, Risco Group. "We used to sell mostly alarms and sensors but now we are moving into systems. We always did integration work but only for big buildings and installations. This kind of work was closed to a few companies. Now, this is moving ahead on many fronts because of the two following factors: more companies are doing the work and are able to do it, and reintegration work is proceeding."

While Dikstein pointed out that, previously, there were sophisticated access control and CCTV systems, now they are being combined in comprehensive unique systems with all features included. "You are seeing integration of all the systems that used to be separate. I would say our first project involving integration occurred in 2002around five years ago. Now, with improved Internet connectivity, it is much easier to do the integration that makes these comprehensive systems possible."

Open protocols, he added, also mean that players can combine a CCTV system from one company with an access control system from another and put the whole thing on a system platform from yet another. "The trend is very much toward open platforms and compatibility and interchangeability. Everyone in Brazil has an Internet connection. It is amazing how quickly this was established. There are even projects with the Internet linking together warehouses on a number of different farms. That was not even possible previously using telephone lines! All this connectivity is leading to demand and the possibility for greater intelligence. There is less simple monitoring of video, therefore, and more involving CCTV systems linked to alarms and access control."

De Lima was less rosy in his view. "There is not much integration going on in Brazil at the moment. Also, you need to keep in mind that terms and how they are used in Brazil are very different from the rest of the world. In Brazil, for example, surveillance means monitoring only." The hot trends in Brazil for alarms and perimeter are photobeam sensors, said Mendes, while one-door solutions are big for access control. "These may include a keypad or fingerprint reader."

"While a number of people are displaying fingerprint products at Exposec," said Mendes, "they are not really selling many yet." Then, for surveillance, it is cameras and DVRs. "Digital is increasing and is, now, about 60 percent to 70 percent of sales including DVRs and PC boards. IP is not significant. People do not know much about it. Everything in Brazil is about five years behind the U.S. People here, for example, are just starting to understand standalone DVRs."

Much Lower Pricing Points

In terms of pricing, there is no high-end market in Brazil, said Mendes. "The high-end market that exists in other countries, such as the U.S. or Taiwan, simply does not exist in Brazil. What is mid-end in those countries is high end in Brazil, and what is low end is the mid-end in Brazil. Finally, the lower level in Brazil is complete trash that would never be sold in these other countries. That is what people are smuggling in for sale on street corners."

"The market is split 50/50 between the high and low end in terms of value," said Bayer. "There is a big disparity between the companies willing to pay $300 for a security product and those that can pay only $30. There is very little in between."

The difference between Brazil and, say Argentina or Chile, stressed Cesare, is that there are many smuggled products and parallel imports in the former. Also, in the latter two, there is very little at the very low end of the market; it is mostly medium to high end. "Just to give some idea of the prices in the market, good quality black-white cameras are selling for $130, day-night for $280 (end-user prices). For Asian products, the same might be selling for $40 to $50 and $120 to $130, respectively."

The high end market in Brazil, said Lombardi, accounts for 5 percent to 7 percent of the total market. The mid-end is around 30 percent with the low end market accounting for around 60 percent of sales. "It is very difficult to find products made in Brazil at the low end; most of this is imported from China. I mention only sales totals; it is very difficult to determine this by value given the huge informal market."

According to Lombardi, his company's video door phones may sell for R$85 to R$90 ($40 to $45) to the distributors and they in turn sell them for around R$109 to R$119 ($55 to $60). "One video door phone costs about as much as 10 regular door phones", he said, "so that clearly puts them in the high-end market."

"The massive shift in the exchange rate between the U.S. dollar and Brazilian Real is giving importers huge opportunities," observed Mendes. "The rate a year ago may have been R$3.3 to US$1. Today, that is about R$2. Yesterday, the exchange rate was as high as R$1.95! This is very good for importers such as our company, but not exporters. Now, is a fantastic time to do business in Brazil for foreign companies." Not surprisingly, Wollmann Wedderhoff, whose company is a domestic manufacturer, is less happy. "The strong Real has been bad for us. It is making imports much cheaper and that makes it harder for us to compete."

Say 'Cheese'

For cameras, one player put Pelco as the largest brand, followed by Samsung, Bosch and Nitrix; for DVRs, he continued, it is Pelco, Kodo and LG; for speed domes, it is Pelco, LG and Samsung. "The top companies in terms of sales for surveillance are Pelco and Bosch; each sells about US$5 to US$6 million per year." ABESE put the top CCTV brands as Kodo (19 percent), followed by Bosch (11 percent), Pelco (11 percent), Samsung (8 percent), LG (7 percent), Sony (6 percent), and other companies (38 percent). In turn, the major CCTV suppliers were Beatronic (14 percent), GSN (11 percent), PPA (9 percent), Securicenter (8 percent), and other companies (58 percent).

The best sellers for Samsung Techwin right now are day-night cameras, said Kim. "They are the top sellers because of the balance of good quality and affordable prices."

"Our main focus is CCTVs," said Mendes. "This is also true of the market. Alarms, which used to account for 90 percent of the market, now account for much less. Today, CCTVs are 50 percent of the market and about 70 percent for our companyˇs sales. That said, these surveillance solutions are mostly for commercial installations; the residential market is still quite limited. Just a point of clarification, if I may. Most Brazilians in big cities live in apartment buildings so I consider these sites as commercial, not residential applications."

Mendes further noted that government applications account for about 10 percent of the demand for CCTV solutions.

"Local, state and federal agencies are installing CCTV systems to monitor traffic and also provide security in shopping areas and city centers."

Few companies in Brazil specialize in surveillance, said de Lima. "Most of the big players that we work with also do work in surveillance, but this segment represents a smaller part of their overall sales mix. The reason is that smaller to medium-sized companies do not invest a lot in surveillance; this is done by only large companies and government agencies." He also noted that IP is used very little as it is too expensive. "Only the government has the necessary money. There are also network limitations, including problems with sufficient bandwidth."

"We sell mostly Paradox control panels and systems as well as radio monitoring systems from KP Electronics and access control from CDV," said Cesare. "All our cameras and CCTVs come from different companies, including Brazilian ones. We have two different lines of cameras: one is top of the line for big companies, plus we have a intermediate line for most customers." Cesare also finds that there are too many players in the CCTV sector. "The market is very fragmented with lots of Korean, Chinese and Taiwanese players competing. Most, however, are at the low end with a lot of this being sold in home centers of DIY markets."

Drawing a Line in the Sand

When it comes to perimeter security and alarms, de Lima finds the most important players to be Metropolitana (southern Brazil), Drepro Alarm (Curitiba), Coral (central Brazil) and Nordeste Co. in the north; while Cesare pointed to Ademco, Rokonet, DSC and Paradox.

Meanwhile, Rich cited Senstar-Stellar, Aliara (Argentina), Fiber Sensys (U.S.), and Speedrite (New Zealand). "We are different from most of our competitors in that we are not just providing electric fences and infrared. That is child's play. We are finding that there are very good prospects for our very professional equipment, including buried sensors. In all, we have 32 different systems. Because these products are so specialized and customized, we do not carry stock or keep merchandise in warehouses. Everything is cash in advance and then the order is shipped."

According to ABESE, the major alarm suppliers are Alarma (26 percent), Betatronic (12 percent), PPA (9 percent), Spya (4 percent), and other companies (49 percent). Alarm brands are Paradox (20 percent), Honeywell (17 percent), DSC (14 percent), Napco (11 percent), JFL (4 percent), Rokonet (4 percent), Innovanet (4 percent), and other companies (26 pecent).

"We manufacture alarm systems and GPRS and Internet communication devices," said Wollmann Wedderhoff. "Sales have taken off as there is a lot more availability of the product. Motorola and Siemens are selling products that work just fine." Also, she finds that the infrastructure is now more developed leading to improved connectivity. "These types of systems were launched about two years ago when the technology first became available. The prices are high, but demand is still growing. The limitations are that there are still not the economies of scale or knowledge among customers about how to use these products and what they can do. Getting that information to them will be key in growing this market. When our customers realize how vulnerable telephone lines are to attack, they really appreciate the value of our devices and systems."

Integration is having a major impact on the sector. "Alarms will not become obsolete," said Mendes, "but the sale of alarm systems is not going anywhere. We envision a system that provides alarm functions with DVRs and CCTV monitoring. This would be monitored by a central station. After all, when alarms send signals, no one knows what, in fact, is going on."

While Mendes has been looking for a system that integrates surveillance and alarms, so far he has not found the right kind of product. "While such systems are available, they are not readily affordable. They are used mostly by airports, big warehouses, and big corporationsnot small- to medium-sized users. We have not seen anything like this for sale at SecuTech or any other electronic-security exhibition for that matter. Perhaps we should look at developing a product and patenting it. It should be easy enough to make a DVR with a slot for a PC card, and add an alarm function."

Access Control

For access control, the big players, said de Lima, are Protect Brasil (Sao Paulo) and STV (southern Brazil), while Rich cited Honeywell, Ensec and HID (cards and readers).

Jason Bohrer, General Manager Americas for HID Global, reported that the Brazilian market has experienced significant growth "in the double digits, roughly 10 percent to 20 percent" for the past several years. The company already has a distribution center in Sao Paulo to better serve the market, and is now moving to add resources and new sales staff. "ASSA ABLOY also has invested in a major presence in Brazil and this adds to our strength and gives us a competitive presence. It is a unique market in that it is very localized in nature. The challenge in any developed market is pricing; that is a key factor."

Most of the products on the market are still 125 kHz-based, said Bohrer, though he is seeing movement to 13.56 MHz MIFARE as well as HID's iCLASS line of products. "We are facing some competition from low-priced MIFARE entry-level products. There is a very small presence of OEM; the majority of our business is at the local integration level. We are selling to enterprise-level businesses with a need for multiple doors and cardholder populations of over 1,000. This quickly falls off, however, to localized integration for five- to 10-door applications."

The Brazilian market, he continued, is in transition to allow more professional 13.56 MHz applications. "I expect this shift to take five to 10 years to complete. The good thing is that there are a lot of opportunities to shift directly to higher-end products, including IP technology with Ethernet plug-in, because of limited legacy product establishment here. This enables working off one multi-electrical system. This is the future. All reader devices will be powered off IT systems, not separately. Our Edge family of products offers these Ethernet capabilities."

New buildings are already installing CAT-5 cabling and this enables such applications. "This means that you can power your reader along with the server. Markets like Brazil are skipping through legacy directly to these kinds of applications. They are skipping over 125 kHz to cost-effective products."

Taking the Pulse of Biometrics

Brazil's biometric identification market is predicted to reach an annual turnover of $48 million by 2008. A large part of this will involve national identity cards. Each state in Brazil is allowed to print its own ID card, but layout and data are the same for all. Rio's ID cards, for example, are fully digitized using a two-dimensional barcode with information matched against offline owners. The code encodes a color photo, signature, two fingerprints and other data. Furthermore, at the end of 2005, the Brazilian government started development of a new passport, which will feature signatures, photos and 10 rolled fingerprints. All data will be stored to ICAO (International Civil Aviation Organization) e-passport standards to allow for contactless electronic reading of passport content and ID verification, since fingerprint templates and token facial images will be available for automatic recognition.

Fujitsu, Tivit and Perto are actively investing in Brazil. Given the 150,000 ATMs in the country, there is great potential. Fujitsu's PalmSecure provides recognition of veins of the palm of the hand, crossing information with blood oxygenation before coding the information. The solution, said Fujitsu, is ideal for ATMs, computers and areas requiring strict access control. An ATM with the technology would sell for roughly $900. Meanwhile, Tivit has a fingerprint recognition system for use in financial institutions that will be marketed for $100 to $130 including, for use with POSs, ATMs and Web applications.

Almost all biometric products sold in Brazil are fingerprint identification ones, said Juliano Tiberio, Sales Manager at Nitgen do Brasil. "We do not sell any iris recognition." Prices, he continued, dropped by about 50 percent in the past year or so and this has made simple fingerprint devices affordable to the Brazilian customer. "We import our products from Korea. They are as good in terms of quality as European products."

The company's big competitors are Bioscrypt and Sagem. "Bioscrypt has better quality, but higher prices; while Sagem has better prices, but the quality is not as good as ours. We fit in the middle and that is where we are defining our niche. The products are being used mainly for access control and time and attendance as well as controlling Windows and Internet access. We are seeing growth of 30 percent or more in sales and I expect that to continue for the next several years." He clarified that Nitgen sells only the hardware, not software.

Bohrer is less impressed: "There is a limited quantity of biometrics for government applications. The vast majority of the access control market uses cards for entry and exit only, though there are some third-party applications for time and attendance and cashless vending."

Biometrics, in de Lima's view, however, is still being limited by the price. "Almost all of it is fingerprint, though some iris recognition is being used at the higher, again, mostly government end. While most companies use this for security, there is increasing interest in time and attendance, mostly in Sao Paulo, where all the large corporations have their headquarters." He estimated that Sao Paulo and southern Brazil account for about 75 percent of the total corporate activity in the country.

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