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Intelligent surveillance and incident reporting raising situational awareness

Intelligent surveillance and incident reporting raising situational awareness

Editor / Provider: Hayagriva Software, a&s International | Updated: 2/27/2015 | Article type: Hot Topics

Over the years, video surveillance has been the essential key to creating a safer environment. However, a tool needs to be developed to help sift through all the video footage, as well as manage and save the important details. With Com-Sur, a Windows and mobile (iOS and Android) based intelligent surveillance enhancing and incident reporting software, users can enhance surveillance, create standardized intelligent incident reports, and back up relevant data forever!

Video surveillance has become the de-facto means to create safer cities, workplaces, and homes. However, installing video surveillance systems is just the beginning. One needs to do more. One should be able to gain intelligence from video, which will help in preventing losses, reducing operational risks, improving business process, and subsequently sales. Additionally, in case of crime, standardized intelligent incident reports created in PowerPoint would help solve wrongdoing faster.

In the case of an incident, the DVR needs to be accessed to locate the footage, and presented to law enforcement agencies. This is where the trouble begins, and the following questions come to mind:

1. What if the DVR itself is stolen or destroyed?
2. What if the DVR failed to record?
3. What if the footage is lost due to human error, or deliberately erased?


Generally, to retrieve footage, systems integrators (SIs) who installed the video surveillance system are called upon, which can be an expensive and time consuming affair. Now, once the footage is found, the affected party is required to connect with the appropriate law enforcement agency and explain the entire case to them. Unless it is a high profile case, there is not a high chance that the over-burdened law enforcement agencies would be able to invest long hours on the case immedately.

With respect to law enforcement agencies, there are several issues that bog them down, when it comes to viewing video footage. Some of the issues include having to watch long hours of footage from different sources, especially when there is an incident which has occurred at a place not directly covered by the video surveillance — for example, the Boston marathon bombing case. In such cases, law enforcement agencies need to rely on footage derived from video captured by local businesses and/ or public video surveillance around the scene of the incident. Law enforcement agencies also have to deal with painfully aggregating videos from different sources and sharing them with other agencies or the public, as well as writing up reports, which is often a manual and non-standard process.

Furthermore, while cameras and video management systems (VMS) are increasingly becoming smarter, the reliance on alarms is growing to detect an exception. However, it is well known that several alarms can be false as well, which leads to human intervention. Moreover, it is also impossible to rely squarely on technology only. In order to decide whether a bag left behind by a passenger at an airport is a threat or a genuine error, some amount of human intervention or review is therefore required. However, because it is cumbersome to review long hours of footage, review is generally ignored. This could result in missing an event that may never be raised by a modern VMS, for example, a dry-run, or recce.

It is unanimously accepted that, monitoring surveillance video is a tedious and demanding task. According to research carried out by Police Scientific Research, video surveillance observers tend to suffer from video blindness after 20 to 40 minutes of observation, i.e., they cannot recognize the objects in the video anymore. It is also important to note that most DVRs usually retain video up to a maximum of 30 days after which it is overwritten. If one needs to access video after that, it is not possible.

The Solution To The Problem
Intelligent surveillance enhancement and incident reporting software such as Com-Sur converts video (in real-time or from recorded footage) into rapidly reviewable screenshots, enabling the user to review hours of footage in minutes. Things that seemed in order are suddenly discovered because of this feature. Example, a dry-run, or issues like whether the staff was paying attention to its customers, or if the shelves were well-stocked. This also makes it possible to review if camera positions were altered, or whether the cameras were working at all, which is often a big problem.

Standardized Intelligent Incident Reports
Incidents do not differ by regions — an incident that occurs in the U.S. is no different than an incident in any other part of the world. Therefore, use of standardized incident reports can lead to several advantages for users. For instance, stakeholders sharing one minimum industry standard of an incident report as opposed to different kinds of incident reports will lead to ease of taking action when every incident report arrives in one standard format. Additionally, metadata gathered while creating the report delivers intelligence through patterns, e.g., what kind of incidents are taking place at what locations, at what time, on which particular days, etc. This makes it possible to take corrective and/or preventive action.

Another advantage of standardized incident reports is that crime can be solved faster. Using Com-Sur, the affected party can convert video into screenshots, describe them, and create a storyboard describing the entire incident. The software also makes it possible to embed the relevant video clip within the report in order to deliver a complete package to law enforcement. Think of the burden that would be reduced for law enforcement agencies if the affected party is proactive and submits such an incident report to them.

Most importantly, since the reports are created in formats like Microsoft PowerPoint, Word, and PDF, sharing them becomes very swift and easy. Think of an incident that takes place in one suburb quickly being shared via email with other suburbs, cities, and even countries — all at the click of a button. And with the above formats, it's easy to view the report on a smart phone or tablet.

Backs Up Video Forever!
The intelligent incident management software makes it very easy to back up video in the form of screenshots at up to five different locations in real time. These could be one's own servers, such as Dropbox, Google Drive, and MS OneDrive, etc. This makes access and retrieval very easy. Furthermore, one can tag important screenshots and choose to retain them for as long as is needed.

Furthermore, the software also makes it possible to share large numbers of photos and their related information as a contact sheet (thumbnails with their relevant description). An example of this would be sharing details of suspects at various borders and entry points. With Com-Sur, one can create incident reports using photos from a camera or mobile device. Thus, incidents not captured by video surveillance can also be covered. Additionally, the software acts as a great training material creator. Since Com-Sur captures screenshots from any video, one could look up videos on sites like YouTube to capture screenshots, add subject matter expert comments, embed the link within the slide, and create customized training material. Think of videos in one language, and subject matter expert comments being quite another. Finally, Com-Sur works with any camera, DVR, or video surveillance system.

Dahua enhances security for Bank Central Asia in Indonesia

Dahua enhances security for Bank Central Asia in Indonesia

Editor / Provider: Dahua | Updated: 2/16/2015 | Article type: Commercial Markets

Dahua Technology, a manufacturer and supplier of video surveillance products headquartered in Hangzhou, China improves security for Bank Central Asia in Indonesia.

Bank Central Asia (BCA) is an Indonesian bank founded on August 10th, 1955. BCA offers diverse financial solutions through banking transaction services for many diverse groups and ages.BCA is one of Indonesia's largest private banks, its ATM machines across Indonesia, around each sightseeing place including Jakarta, Bali and Bandung. With expending business and the increased demand for security concern, the bank decided to level up its security system of ATM machines.

BCA offers a vast network of ATMs nationwide and strategic locations, and also provides three types of ATM including Multifunctional ATM, Non-Cash Transaction ATM and Cash Deposit ATM. Like all banks worldwide, BCA detects subtle behavior that demonstrates possible frauds and robbery to secure the safety of the bank and ATMs for cash transactions. But unlike domestic bank, BAC requires one ATM DVR to monitor four ATM machines at the same time, and support four RS232 ports to transfer information.

All the possibilities can be realized in Dahua DVR0404AS-VD after some hardware modification. Dahua 4CH 960H 2HDD ATM Standalone DVR, DVR0404AS-VD comes with 4-channel video and 4-channel audio input, and facilitates full channel@960H real-time recording and all channel synchronous real-time playback. DVR0404AS-VD is able to provide smooth video streams. RS232 port can connect to keyboard to realize central control, and also can connect to PC COM to upgrade system and realize maintenance, and matrix control. It can be used to connect to the ATM and POS to send out or receive the card number protocol data. Moreover, DVR0404AS-VD supports multiple network monitoring such as Web view, CMS (DSS/PSS) and DMSS which is fully complying with the requirements of Bank Central Asia. 1,000 DahuaDVR0404AS-VD DVRs were installed around the country.

As we know, Indonesia straddle the equator, it tends to have a fairly even climate year-round. Indonesia is full of wet and dry, and there are no extremes of winter and summer. In order to withstand such complicated weather, DahuacustomizesDVR0404AS-VDto support two fans to fit this kind of environment. And other unique requirements such as support computer lock had to be met as well.

“Being used for a while, Dahua ATM DVR is quite stable,” said Andy Tan, Sales Manager of PT. Vinotica Lestari Cemerlang. “Now BCA is getting high-quality surveillance 24/7 and we are confident to provide a secured environment for customers, employees, and asset.”Tan added.

“We are proud to deliver our ATM solution for Bank Central Asia to increase its safety and security,” said Debbie Du, Sales Manager of APAC at Dahua Technology. “Dahua can always realize the diverse needs of our users. That's how we differentiate ourselves from other single product suppliers.”

Samsung delivers video surveillance solution for Russian Post Logistics Centre

Samsung delivers video surveillance solution for Russian Post Logistics Centre

Editor / Provider: Samsung Techwin | Updated: 2/5/2015 | Article type: Infrastructure

Russian Post has invested in a Samsung Techwin video surveillance solution for its logistics centre at Vnukovo International Airport, Moscow

Russian Post is the national postal operator for the Russian Federation. It employs 350,000 people and annually delivers over 2.4 billion postal items via air, rail and road across a territory that is in excess of 17 million square kilometres.

The 65,000² metres logistics centre is one of a number of major investments which Russian Post has recently made in its infrastructure as part of an efficiency drive and all mail arriving at any of Moscow's international airports is now processed at the Logistic Centre which has the capacity to handle up to 400,000 items per day.

Moscow based IT and engineering infrastructure specialists, BCC Company, were awarded the contract to design, supply and install a video surveillance system that would provide a valuable tool which managers could use to monitor 24/7 operational efficiency, as well as ensure a safe and secure working environment for all who work within the Logistic Centre.

'Whilst there is not an unlimited budget, the specification for the project was for cameras to be deployed that were able to capture identification grade images. Ease of use was also an important factor as was the ability to record high quality images of any suspicious activity so that they could be used, if necessary, as evidence,' said Sergei Pushkin, Chief Project Engineer, BCC Company.

After an extensive research and evaluation process, BCC Company decided to single source all the components of the video surveillance system from Samsung Techwin.

Phase one of the project has seen a total of 60 cameras installed, 45 of which are SCD-2080P varifocal true Day/Night dome cameras with IR cut filters, and six are SCD-2080Rs, which share the same feature set, but are also are equipped with built-in IR LEDs. Nine ‘all-in-one' SCO-2080RH bullet cameras have also been installed. These have been designed to withstand temperatures as low as -50°C or as high as +50°C, making them suitable for locations which may suffer from extreme weather conditions. Built-in IR LEDs allow the SCO-2080RH to deliver superb quality images of objects up to 50 metres, even in total darkness, and a twin glass front negates the problem suffered by many bullet cameras of light from the IR LEDs reflecting back into the lens as a result of dirt or water settling on the glass front.

The images captured by all the cameras are transmitted to a central control room where they can be viewed live on one of eight Samsung Techwin SMT-2231 high resolution monitors and simultaneously recorded on one of four SRD-1673D DVRs, each of which have a storage capacity of 1TB.

The SRD-1673D utilises innovative 960H technology which allows it to record high resolution 650TV lines in real-time across all of its channels.

This ensures that operators in the control room can view the best possible resolution live and recorded images from the SCD-2080P, SCD-2080R and SCO-2080RH cameras.

Phase 2 of the project will involve the installation of 28 additional cameras to ensure there are no blind spots within the Logistics Centre or surrounding areas.

Sergei Pushkin said: "With the help of Samsung Techwin's technical support team, we were able to complete the installation and of the video surveillance system within seven days to the complete satisfaction of the client. The system has proved to be very easy to operate and the client is confident that with the help of the high quality images captured by the Samsung Techwin cameras, their security personnel will be able to detect any criminal activity"

Samsung Techwin bolsters Russian Post logistics center

Samsung Techwin bolsters Russian Post logistics center

Editor / Provider: Samsung Techwin | Updated: 1/28/2015 | Article type: Security 50

Russian Post has invested in a Samsung Techwin video surveillance solution for its logistics centre at Vnukovo International Airport, Moscow. Russian Post is the national postal operator for the Russian Federation. It employs 350,000 people and annually delivers over 2.4 billion postal items via air, rail and road across a territory that is in excess of 17 million square kilometres.

The 65,000² metres logistics centre is one of a number of major investments which Russian Post has recently made in its infrastructure as part of an efficiency drive and all mail arriving at any of Moscow's international airports is now processed at the Logistic Centre which has the capacity to handle up to 400,000 items per day.

Moscow based IT and engineering infrastructure specialists, BCC Company, were awarded the contract to design, supply and install a video surveillance system that would provide a valuable tool which managers could use to monitor 24/7 operational efficiency, as well as ensure a safe and secure working environment for all who work within the Logistic Centre.

“Whilst there is not an unlimited budget, the specification for the project was for cameras to be deployed that were able to capture identification grade images,” said Sergei Pushkin, Chief Project Engineer, BCC Company. “Ease of use was also an important factor as was the ability to record high quality images of any suspicious activity so that they could be used, if necessary, as evidence.”

After an extensive research and evaluation process, BCC Company decided to single source all the components of the video surveillance system from Samsung Techwin.

Phase one of the project has seen a total of 60 cameras installed, 45 of which are SCD-2080P varifocal true Day/Night dome cameras with IR cut filters, and six are SCD-2080Rs, which share the same feature set, but are also are equipped with built-in IR LEDs. Nine ‘all-in-one' SCO-2080RH bullet cameras have also been installed. These have been designed to withstand temperatures as low as -50°C or as high as +50°C, making them suitable for locations which may suffer from extreme weather conditions. Built-in IR LEDs allow the SCO-2080RH to deliver superb quality images of objects up to 50 metres, even in total darkness, and a twin glass front negates the problem suffered by many bullet cameras of light from the IR LEDs reflecting back into the lens as a result of dirt or water settling on the glass front.

The images captured by all the cameras are transmitted to a central control room where they can be viewed live on one of eight Samsung Techwin SMT-2231 high resolution monitors and simultaneously recorded on one of four SRD-1673D DVRs, each of which have a storage capacity of 1TB. The SRD-1673D utilises innovative 960H technology which allows it to record high resolution 650TV lines in real-time across all of its channels. This ensures that operators in the control room can view the best possible resolution live and recorded images from the SCD-2080P, SCD-2080R and SCO-2080RH cameras.

Phase two of the project will involve the installation of 28 additional cameras to ensure there are no blind spots within the Logistics Centre or surrounding areas.

“With the help of Samsung Techwin's technical support team, we were able to complete the installation and of the video surveillance system within seven days to the complete satisfaction of the client,” said Sergei Pushkin. “The system has proved to be very easy to operate and the client is confident that with the help of the high quality images captured by the Samsung Techwin cameras, their security personnel will be able to detect any criminal activity.”

Banks cash in on integrated, scalable systems

Banks cash in on integrated, scalable systems

Editor / Provider: Israel Gogol, Freelancer, a&s International | Updated: 1/27/2015 | Article type: Commercial Markets

In recent years the most talked-about security threats to banks have been cybercrimes and fraud. Though it seems that traditional security systems are no longer in the spotlight; banks still make substantial investment in their physical security systems. Changes in the design and layout of banks as well as banks' desire to make the most out of their installed systems have great impact on the design and implementation of current security systems.

Banks hold the great responsibility of keeping our money safe. Even though most of this money is now in the form of electronic bits and bytes, banks are still one of the first associations when we think of security and surveillance systems.

Banks usually balance the mix of their security systems between discrete and unobtrusive systems such as emergency buttons and small hidden cameras (e.g., at the counter area or an ATM pinhole camera) and more visible measures such as guards and larger cameras. The visible security systems serve a double purpose, both deterring potential violators as well as giving customers a feeling the bank is indeed a safe place to keep their money. Surveillance systems installed in banks will usually combine several cameras with different functionality. Outside the bank infrared cameras will provide day and night monitoring. Inside the branch, dome and bullet cameras are used for lobby and counter monitoring for clear picture capturing and forensic evidence. The main purpose of these cameras is to prevent illegal intrusion by unauthorized people as well as monitoring the office environment to prevent property loss.

CHALLENGES OF THE BANKING VERTICAL
A major obstacle facing security companies and systems integrators is aligning the security needs of individual branch locations with the requirements outlined by the corporate headquarters. “Securing the bank branches themselves is different from securing a corporate headquarters or data center location, as branches are more often the targets for criminals since it's assumed that's where the money is located,” explained Matt Frowert, Director of Marketing for Financial Services at Tyco Integrated Security. Therefore, the standard level of security and defense are more in-depth at a branch than for a corporate office. Many times legacy systems, or different versions of the same platform, may be found in different regional branches of the same institution within a country, which makes centralized management difficult. In addition, there may be internal resistance to changes or upgrades that the corporate standards demand due to funding constraints, or the local staff being inexperienced and lacking training regarding proper security measures and systems. Another challenge may simply be a matter of timing and scheduling; implementing major technology upgrades across very large financial institutions with many branches and offices.

NEW BANK LAYOUTS
In recent years banks have been changing their traditional set-up to be more appealing to customers. There are more “light” branches located inside shopping malls and supermarkets. Traditional branch layout and design have also changed and now include more open floor plans and fewer staff which are tasked with broader responsibilities. “More in-branch automation and systems found in these new types of banks very likely means that they may not have the same levels of cash that traditional branches have,” added Frowert. “During a robbery attempt, the suspect may be confused when he discovers there is limited teller cash and no safe like there would be in a traditional bank set-up. These new frameworks for bank branches will affect the security of the customers themselves and the bank's security model for protection,” he explained.

As a result, emphasis is placed on new systems that offer increased ATM protection through anti-skimming technology, access control, and proper lighting measures for ATM vestibules to help ensure customers are properly protected.

BENEFITS OF INTEGRATED SYSTEMS FOR BANKS
Like any other enterprise, banks require their systems provide security, safety, efficiency, and cost saving. “Normally, powerful VMS software can integrate four systems, such as video monitors, access control, alarm systems, and the intercom system, which are used to communicate with bank clients at other locations, for example using an ATM at a different site,” said Nathan Chen, Solution and Product Manager at Dahua Technology. In turn, each system includes several components: alarm systems for example will include fire alarms, seismic sensors to detect if someone is digging into the bank, and emergency buttons. Access control systems will combine card readers, biometrics, magnetic door sensors, etc. This provides banks with an integrated solution instead of four stand-alone systems. In addition, sensors such as smoke detectors or temperature sensors are now built in the cameras and can send alarms directly to the DVR system. This way the bank can benefit from having several sensors on one platform and cut costs.

Systems integration is also critical for protection against insider threats by employees which can be very costly. “An increasingly popular step in mitigating insider threats through an integrated security system includes linking access control to identity management,” explained Frowert. By integrating these systems, financial institutions can restrict employee access to sensitive areas, track entry/exit times by employee or department, and use a log correlation engine or security information and event management (SIEM) system to log, monitor, and audit employee actions. By monitoring these types of systems, managers may notice individual employees trying to access part of the building they are not authorized for, which is activity they can then flag and subsequently continue to monitor the employee's behavior for other activity that might lead to an insider incident.

HYBRID DVRs AND NVRs
Hybrid DVRs and NVRs allow the integration of both existing analog cameras and newer IP cameras. The use of hybrid DVRs and NVRs can therefore help banks make the most out of their existing legacy systems and give them the flexibility they need in adding more cameras or testing new cameras and technologies.

“Our customers are interested in how they can protect their investments in legacy infrastructure while also taking advantage of the benefits of newer technology. There is an increasing move towards new NVRs because they can prolong the use of video surveillance systems as well as provide enhanced features to end users,” iterated Stefano Torri, European Sales Director of March Networks (an Infinova Company). These provide both analog and IP camera support and allow organizations to test and deploy IP cameras selectively, alongside existing analog cameras. “Banks are thinking about the broader benefits of the technology they use, so for example, NVR technology provides advances in video compression and storage management compared to earlier DVRs, and the use of H.264 compression, optimized to limit video signal noise, makes images clearer while reducing the use of bandwidth and storage. These things are important if a bank wants to tag video based on user-defined criteria, such as motion detection, transaction events, or alarms. Software that delivers intelligence and analytics is also a growing trend amongst banks and financial institutions,” he added.

ANALYTICS
An example of an analytics function used in banks is loitering detection, detecting for instance when a person lingers around an ATM machine. If such an event is detected, security personnel can then access the video recording in real-time and make a decision if further action is needed. Analytics can also provide information on customer behaviors (e.g., people counting, queue monitoring) which can be shared across the organization to improve not only security surveillance but also customer service and marketing. For example banks can analyze dwell and wait time at branches and change branch staffing appropriately to make sure there are enough tellers to service the waiting clients.

Apart from connecting the different systems in the branches, banks can also share information between locations. This feature has been gaining traction and makes security more comprehensive. Intelligent video applications allow an internal investigator to track fraudulent transactions and alert branches. “For example, entering a stolen card number into the system will deliver brief video clips of every associated transaction from anywhere across the entire retail banking network,” explained Torri. Not only can security managers easily export this information to branch managers, but they can also present it as integrated case evidence to the police.

KEYLESS ENTRY
Apart from using video analytics, banks are using intrusion detection and keyless entry to improve security measures and increase cost effectiveness. Replacing or re-keying traditional locks can cost a bank up to US$3 million in just one year. To mitigate the risks and costs associated with using traditional keys, banks are implementing new, wireless locks which work with inexpensive access cards to open entry doors. These new technologies also provide audit friendly reporting for the activities of any individual or of a specific entry point in the branch.

OPPORTUNITIES IN BANKING
Banks are relatively conservative players in the security market usually waiting to implement tried and tested solutions. Due to their large scale and many sites, frequent changes of security systems are not likely. Therefore solutions that help banks take advantage of their existing systems, integrate several functionalities together, and introduce newer technologies will be the choice for the banking vertical.

5 Tips for a Successful Security Installation in Banking
Matt Frowert, Director of Marketing for Financial Services at Tyco Integrated Security, provided the following five tips for banks when deploying a security surveillance system.

  1. Find an experienced integrator who specializes in bank physical security. 
  2.  Look for a partner who can support everything from single bank branches all the way up to money center banking models (banks who deal with governments, large corporations, and other banks).
  3. Network with security affinity groups of industry organizations, like the American Bankers Association, to receive recommendations on vendors from other banks in your area.
  4. Standardize on leading access, video, and intrusion systems supported by vendors that have a track record of investing in technology. 
  5. Invest in communication with and training of banking staff to enable them to effectively use the systems (e.g., arming the alarms at the branch level, managing the distribution of codes at the branch level, etc.).

Global channel players get ready for solutions

Global channel players get ready for solutions

Editor / Provider: Editorial Dept, a&s International | Updated: 1/13/2015 | Article type: Hot Topics

In the following, a&s interviewed several value-added distributors to see how they actually transformed to become value-added resellers, distributors and wholesalers. Locally, some provide better return merchandise authorization (RMA) and extra benefits for customers, such as free project consultation, warranty expansion, and free technical support. Some of them are also ready to launch solutions for customers, under their own brand names.

 

Aditya Khemka, CEO and Director, Aditya Infotech, India

Aditya Infotech (AIL), the technology arm of Aditya Group, is India's No.1 security products enterprise, delivering technology-driven security and video surveillance solutions with special expertise in electronic video surveillance products and solutions. AIL caters to 6,500-plus channel partners in more than 300 cities from 45 offices. Aditya Khemka, CEO and Director for Aditya Infotech, said, “In 2015, we will continue to consolidate our relationship with our business partners via best of services, be it pre-sales, designing, logistics, sales, service, commissioning, and tech support.”

Khemka also confirmed that the switch from devices to solution has been significant and was triggered by the complex surveillance needs of wider range of business verticals. He said, “Our channel community actively provided solutions and catered to the varied surveillance needs. We witnessed the introduction of wider range of cameras, which fit into every need — high resolution, hostile environment, fire, temperature, adverse weather, and so on. In 2015 as well, we will continue to focus on diversifying the range of products and solutions to cater to any custom needs.” CP PLUS launched a cloud-based free DDNS solution in 2014. With this service, DVRs can be configured and settings can be saved on the cloud. The latest trend in the security industry is integrated surveillance solutions. The company also provides a comprehensive, all-in-one, cost friendly, and comprehensive framework for specific needs. CP PLUS' latest home solution is a one-stop intelligent, integrated, and interactive solution.

Baltazar Zuniga, Director, TVC, Mexico

TVC is a professional and awarded security device wholesaler in Mexico for systems integrators, installers, and some local distributors. Being in the market for over 13 years, TVC has16 offices and branches in Mexico. Recently, the company just opened another new distribution center with a point of sales in Iztacalco, Mexico City, with almost 3,000 square meters.

Baltazar Zuniga, Director of TVC, said IP adoption in the Mexican market still remains very low, and IP is used mostly in large-scale, infrastructure, and government projects. The ratio for the number of IP versus analog systems is probably around 25 percent against 75 percent. There are several factors that cause the low IP adoption in this country: Mexico is a quite price-sensitive country, and also its IP infrastructure still couldn't be compared with other developed countries. Zuniga added, “It also explains why the latest HD-over-coaxial solutions, such as HDTVI and HDCVI, look very promising in Mexico.” Although the IP penetration is comparatively low in Mexico, TVC still has worked with several leading brands, such as VIVOTEK, for more than 10 years, and the company just recently started the partnership with Bosch.

In this price-sensitive country, TVC has started to become more focused in solutions since two years ago in order to get more involved in project markets. Zuniga said there are two ways for them to offer solutions. “One is through the original system/solution suppliers. For instance, VIVOTEK, Dahua, and Bosch provide solutions themselves. So, we just join them in the trainings for our channels. Otherwise, we cooperate with some suppliers to make some changes on the firmware in our device to make our products more compatible with other device. Recently, we tried developing a time-attendance system, particularly designed by ourselves through cooperation with ZKTECO. We worked with our own engineers to develop a time-attendance system using fingerprint recognition, and the connection can be through a cloud server. When the device sends the information to the server, the management in the headquarters can see all the information from the devices. With fingerprint recognition, the employees can freely go to any offices of the company.”

Maulik Shah, CEO, Facility Security Division, Autocop India

Autocop Facility Security Division, having a complete distribution and service network across India, is a one-stop-shop for all security and safety needs that caters to individuals and organizations across verticals. Maulik Shah, CEO for Facility Security Division at Autocop India said, “We have grown by 35 percent year-on-year and expect 40% growth in 2015. We have shed non-performing brands and been focusing on key brands and models to drive growth next year. We are also investing on refining technical and sales team and planning to expand in tier two cities. In addition, we would add brand-specific team members and business development teams for certain verticals.”

Maulik also said the company has moved from box selling concept to solution offering concept and is a valued-added distributor, offering technical end-to-end solutions, paid commissioning, and training services. He continued, “We are reaching out to key specifiers via roadshows and events and closely working on key projects that help partners win the case in their favor. We ensure that our partners are well trained and become more responsive in the areas where they are weak. We also reach out to end customers jointly and offer proof of concept, design assistance, and technical support. Recently, besides video surveillance, we also have added access and entrance control over last year which has given us new customer base.”

Leonard Tye Lee Yew, Business Development Director, Bricomp International, Malaysia and Singapore

Bricomp International, a major distributor in Malaysia and Singapore, has embarked on a transformation journey to become a total security solutions provider since 2011. Leonard Tye Lee Yew said the company has grown its team to include solution specialists and architects that can help customers design and tackle the most stringent requirements. “We've also spent many hours in educating our partners (systems integrators) in the latest IP solutions and technologies,” Tye said.

Introducing a partners' program is key to a successful relation with Bricomp's partners as this is a form of recognition to them. “Our partners' program includes the three main elements of support to our channel partners: sales and presales, marketing, and after-sales and technical. As projects become more complex, we have also started introducing professional services to our partners. In the event a partner needs a certified engineer to help with testing and commissioning, we can offer this option to them,” he said.

“We are also working with our partners to provide budgeting for customers planning to migrate to a hybrid/IP solution with the integration to electronic access control systems. The process is longer as educating the end-user about their options and the available technologies takes time. However, we find this segment very potential for real growth as systems start to age and products become obsolete and can no longer be supported/repaired,” he said.

Feodor Zhidomirov, CTO, Luis+ Security Systems, Russia

Luis+ Security Systems is the official distributor of many well-known Russian and foreign brands. The key points of its strategy are to work both in the field of simple distribution and in complex project realizations by selling affordable security products and supplying expensive security products. “We are the distribution partner for many Russian leading security manufacturers, such as Bolid, Argus-Spectr, PERCo, ITV-AXXON, and foreign leading security manufacturers such as Bosch, Honeywell, Pelco by Schneider Electric, Axis, Panasonic, Samsung, and Hikvision. We do not need to change anything in our strategy,” said Feodor Zhidomirov, CTO of Luis+ Security Systems. “We get a very high customers' satisfaction by suggesting complete security solutions to our customers via our strong marketing strategy, technical engineers, fair price, and technical training center that provides legal certification on different brands. We also develop our own OEM product lines: LTV (video surveillance) and LPA (PA),” Zhidomirov continued.

Mansour Farzaneh, Chairman, PFN Technology, Iran

PFN Technology is a major distributor of IP video surveillance and network devices in Iran. Mansour Farzaneh, Chairman of PFN Technology stated in 2015, there will be more challenges and competitions in the security market (Iran), which mostly comes from low cost brands like Chinese brands. “Our plan is to compete with them by reducing our cost, expanding warranty to three years, increasing free technical and marketing supports in training and exhibition, and free project consultant,” commented Farzaneh.

“We have free project consultants because we want to take care of our customers more. We want to have a more frequent communication with them to help find out what kinds of products and solutions are suitable for them since mostly the customers don't have enough product knowledge,” he continued. In addition, return merchandise authorization service and free technical support are also very important for us to get a project.

Moreover, to gain more market shares, “We need to provide our partners with solutions, not products only. We bundled cameras and NVRs as total video surveillance solutions for educational centers, hospitals, and healthcare offices. We also have developed and expanded our product range, for NVR, PoE switches, and software for better support for our partners.”

Rustu Arseven, GM, Tesan Iletisim A.S., Turkey

As a value-added distributor of many global brands, Rustu Arseven, GM, Tesan Iletisim A.S., Turkey shared the following: Tesan is unfortunately challenged by companies which import cheap, low-quality, and nonstandard equipment with false information in Turkey. With our sales, technical, and marketing teams we are able to stand strong against this price-oriented trend. As a result of our effort we have managed to grow 20 percent in security industry in 2014, compared to 2013. We are expecting to manage even better in 2015 due to our investments for especially Ttec surveillance systems, which is our own brand.

Tesan is already a value-added distributor which has more than 2,000 partners including resellers, systems integrators, and chain markets. We have been offering our brands to consumer, SMB, and enterprise markets. Next to our own brand Ttec, we have distributorships of so many global brands such as LILIN, Qnap, Engenius, Dell Sonicwall, Jabra, Zte, Billion, Panasonic (DECT phones), Sony (video conference), Energizer, Samsung (digital camera), Nikon (digital camera), and Verbatim (LED). With our extensive portfolio of network and telecom products we have been offering our partners the comfort of supplying all their communication and networking product needs from one point, as well as providing technical support even on the field most of the time. In addition to what we always have been doing, we have taken some aggressive actions with our Ttec brand and enhanced our surveillance system solutions in 2014.

Dahua upgrades IP cameras for Brazil's presidential palace

Dahua upgrades IP cameras for Brazil's presidential palace

Editor / Provider: Dahua | Updated: 1/12/2015 | Article type: Government & Public Services

Dahua Technology, one of the world-leading manufacturers and suppliers of video surveillance products headquartered in Hangzhou, China successfully secured Brazil's Presidential Palace.

The Palácio do Planalto is the official workplace of the President of Brazil.It is located in the national capital of Brasília which built in 1960. It is a solemn and sacred place with a long history. In order to adequately secure such an important place, Dahua upgraded the IP Cameras and DVRs according its particularity. The project is intended to replace the aging analog cameras with HD IP Camera while keeping part of the original analog surveillance system. Meanwhile a surveillance center was installed in order to connect all the cameras for better management.

The whole Palace covers an area of 36, 000 square meters. The main building has four floors above ground and one floor underground. Dahua HD IP Cameras were installed in each floor. The first floor consists of the main reception area, access control and security, entrance hall and press office.The large entrance hall is used frequently for temporary exhibitions on themes related to the federal government's programs. To ensure every corner was fully protected, the Palace upgraded a part of analog cameras with Dahua HD IP Cameras and added more units to level it up to another higher stage.

There is a supreme meeting room and press secretariat in the second floor. The supreme meeting room is normally used for ministerial, government and presidential meetings. For those large ceremonies or important meets the high resolutions become the first requirement. Dahua HDW2100 IP camera features1.3-Megapixel and infrared function, allowing better image resolution and higher performance at the low-lux scenarios.

The third floor is the President and senior staff's offices. It composed of waiting rooms, the noble room, the Presidential office and the offices of the senior advisors. Moreover a large lounge area and the offices of senior government officials are in the fourth floor. Dahua HDW2100IP camera features neat and stylish design which goes perfectly with the surroundings while also providing 24/7 real-time surveillance and snapshot function for the office visitors.

To meet the security demands of the Presidential Palace, DVR1604HF-AL from Dahua supports full channel 960H real-time recording and GRID interface & smart search. It features multiple networks monitoring such as web viewer, CMS and DMSS. Dahua customized the DVRs for the project in terms of the display mode, encoding settings, holiday functions and asset management functions.

Dahua enhances video surveillance for Bank of Brazil

Dahua enhances video surveillance for Bank of Brazil

Editor / Provider: Dahua | Updated: 1/13/2015 | Article type: Commercial Markets

Dahua Technology, a world-leading manufacturer and supplier of video surveillance products headquartered in Hangzhou, China collaborated with Banco do Brasil S.A. (Bank of Brazil) for upgrading DVRs and analog cameras in its bank security system. The project is not only involves many cities in Brazil but also used more than 20,000 units of analog cameras and 1,500 units of DVRs.

Banco do BrasilS.A. (Bank of Brazil) is the largest Brazilian and Latin American bank by assets, and the third by market value which headquartered in Brasília, founded in 1808. It is the oldest active bank in Brazil, and one of the oldest financial institutions in the world.

As time goes by, bank security has been as important factor in safeguarding investment, people and assets. The products that Bank of Brazil been used before were klunky, unstable and less compatible. Lately they decided to replace DVRs and analog cameras to upgrade their whole bank security system. The first thing Dahua impress them was the compatibility of the products. The DVRs and analog cameras could accordance with its original system perfectly. Meanwhile the monitor center was set in the control centre room which Dahua offered.

Digital Video Recorder: DVR2116H from Dahua is an entry-level DVR which features H.264 dual-stream video compression and supports 1 SATA HDD up to 4TB, 2 USB interfaces are available and supports mobile P2P function. In order to meet the requirements from the bank, Dahua tested each version of the products to get the optimal one.

Analog cameras: the bank was familiar with Dahua's analog cameras based on its good reputation. After all the tests, Dahua ensured all the analog cameras are capable of optimized infrared effect, color adjustment and faster responding to color conversion.

Command & control center: command & control center is an integrated system which consists of computer and management software. It is able to receive all the signals from the sensors, video cameras, access control systems, detection and anti-burglary alarm, fire detection and signaling systems. The control center system which is provided by Dahua features information unification management and equipment setting up.

The potential loss of funds may happen anytime in the bank, therefore put the right products inside and out would help the bank to catch thieves, protect customers and other serious problems that threaten it. Dahua's bank solution is about to keep the bank away from the trends, which guarantees a prolonged useful life of all the products such as lower maintenance.

“This is a surely successful cooperation for both of Dahua and Bank of Brazil. We are looking forward further cooperation with Bank of Brazil after we upgraded its DVRs.” said William Zhou, Sales Director of Latin-America and Africa at Dahua Technology. “Dahua provided fully technical support to the bank in order to ensure the project successfully. We are hoping the bank could become one of the oldest banks in the world but within the advanced surveillance products and solutions. ”

Clarifying the myths of HD-Over-Coaxial solutions

Clarifying the myths of HD-Over-Coaxial solutions

Editor / Provider: Alf Chang, a&s Asia | Updated: 10/20/2014 | Article type: Tech Corner

 

HD-over-coaxial solutions, which transmit high-definition video over coaxial cables, provide an alternative to HD surveillance besides IP. However, there are still doubts and concerns from the market about how they are set up and whether they can truly deliver. This article lists some of the myths concerning HD-over-coaxial and demystifies them one by one.

 

Q: For HDCVI, it's compatible only with its own DVRs. What about HDTVI and AHD? Are they able to connect with any type of DVRs?

A: The answer to this is of course negative. Each HD-over-coaxial solution has its own format and must go with its own DVRs. The only solution that's compatible with all formats is 960H. After initial testing, it was confirmed that different-brand HDTVI and AHD cameras can work with their respective DVRs, as long as the same format is used.

Q: Will HDCVI and HDTVI completely replace 960H, since their picture quality is the same as 960H?

A:
In terms of what the 720p HD-over-coaxial solution can offer, it is indeed very similar to 960H picture quality. However, 960H products still stand out since they are offered and supported by most of the current camera vendors. We can assume in the future, if there are more 1080p HD-over-coaxial solutions being introduced to the market, it will definitely affect the market of 960H or even IP for the SMB sector.

Q: Could the current HD-over-coaxial DVRs support 720p and 1080p at the same time?

A:
The answer is no. Test results show that HDCVI, HDTVI, and AHD each can support 720P and 1080P cameras and corresponding 720P and 1080P DVRs. The issue right now is whether the same DVR can record 720P and 1080P videos at the same time, no matter which technology is employed. This still needs to be confirmed.

Q: When different numbers of HD cameras are used, or when coaxial cables of different lengths or grades are used, would there be any signal loss issues? Experience dictates that when signals are transmitted through different-length coaxial cables, the disparity in voltage may cause poor reflection of images, which may appear to be stacking up on one another. Or, the difference in electrical grounding may create noise. Will this also affect HD-over-coaxial?

A: The answer is yes, due to the lack of equalizers in HD-over-coaxial DVRs at the current stage.

Q: From a project implementation perspective, does transmission distance for HDCVI, HDTVI, and AHD matter? Is it a key factor to consider?

A:
Another good question. Each HD-over-coaxial solution claims to be able to transmit over a distance of 300 to 500 meters, or even 600 to 1,000 meters. First, we must applaud HD-over-coaxial for breaking the distance barrier. Yet from a project perspective, this doesn't really mean anything. First, in the past, transmission over a 5C-2V cable without a booster can go for 200 to 225 meters. With booster, transmission can be extended to over 400 meters. Yet quality loss is a byproduct of signal boosting, as noise is augmented. So for any coaxial implementation, shorter distances are preferred due to reliability. To transmit beyond 500 meters without sacrificing picture quality or reducing the number of cameras, what's usually done is the usage of multimode fiber for distances of three to five kilometers or single-mode fiber for longer distances. With a dense wavelength division multiplexing device, one multimode fiber or single-mode fiber can transmit four to 32 streams. In other words, from a project perspective, transmission distance is not an issue and is not a determining factor for choosing between HDCVI, HDTVI, and AHD.

Q: With HDCVI, HDTVI, and AHD breaking traditional distance barriers, can they really help with larger projects, or are they more suitable for SMEs?

A: No matter what grade of coax cable you use, it's just a medium. Transmission distance really depends on the system and voltage. The size of project depends on several things – for example, whether there will be compatible matrix systems like those used for HD-SDI, or HD DVRs that support more channels. Only by then will the discussion of which solution suits which type of project be more meaningful. For now, HD-over-coaxial is implemented in the same way as traditional analog, namely for small- to medium-size projects through a DVR+CMS architecture.

The above were answers to questions commonly asked of HD-over-coaxial solutions. Once they are more widespread in the market, there will surely be more questions concerning their technology and applications. That's when HD-over-coaxial will truly become a game changer.

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Samsung video surveillance solutions certificated Network Rail PADS

Samsung video surveillance solutions certificated Network Rail PADS

Editor / Provider: Samsung Techwin | Updated: 12/3/2014 | Article type: Security 50

Samsung Techwin cameras, domes, recorders and Ethernet switches within its IP network video surveillance range, have been approved for use within Network Rail infrastructure.

The issuing of the PADS Certificate of Acceptance follows a process during which the Samsung Techwin video surveillance products were evaluated and comprehensively tested to ensure that they are reliable, fit for purpose and comply with Network Rail's demanding standards in respect of safety.

“This is a significant landmark for Samsung Techwin as PADS approval means that consultants, system designers and specifiers can include our products in their proposals and be confident that they will be acceptable to Network Rail's project managers,” said Simon Shawley, Director, Northern Europe for the Security Solutions division of Samsung Techwin Europe. “The rail sector offers considerable new business opportunities for installers and systems integrators and we are therefore understandably very pleased that we can now offer high performance video surveillance solutions which, as well as being robust and reliable, will meet the safety requirements of security projects within the Network Rail infrastructure.”

Among the products approved are Samsung Techwin's ‘open platform' WiseNetIII high definition megapixel cameras. These offer users the freedom to choose the perfect combination of edge based video analytics and video management software (VMS) which best matches the requirements of individual projects.

The PADS Certificate of Acceptance issued by Network Rail also provides approval for a number of Samsung Techwin analogue cameras and DVRs.

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