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Intelligent surveillance and incident reporting raising situational awareness

Intelligent surveillance and incident reporting raising situational awareness

Editor / Provider: Hayagriva Software | Updated: 2/27/2015 | Article type: Hot Topics

Over the years, video surveillance has been the essential key to creating a safer environment. However, a tool needs to be developed to help sift through all the video footage, as well as manage and save the important details. With Com-Sur, a Windows and mobile (iOS and Android) based intelligent surveillance enhancing and incident reporting software, users can enhance surveillance, create standardized intelligent incident reports, and back up relevant data forever!

Video surveillance has become the de-facto means to create safer cities, workplaces, and homes. However, installing video surveillance systems is just the beginning. One needs to do more. One should be able to gain intelligence from video, which will help in preventing losses, reducing operational risks, improving business process, and subsequently sales. Additionally, in case of crime, standardized intelligent incident reports created in PowerPoint would help solve wrongdoing faster.

In the case of an incident, the DVR needs to be accessed to locate the footage, and presented to law enforcement agencies. This is where the trouble begins, and the following questions come to mind:

1. What if the DVR itself is stolen or destroyed?
2. What if the DVR failed to record?
3. What if the footage is lost due to human error, or deliberately erased?


Generally, to retrieve footage, systems integrators (SIs) who installed the video surveillance system are called upon, which can be an expensive and time consuming affair. Now, once the footage is found, the affected party is required to connect with the appropriate law enforcement agency and explain the entire case to them. Unless it is a high profile case, there is not a high chance that the over-burdened law enforcement agencies would be able to invest long hours on the case immedately.

With respect to law enforcement agencies, there are several issues that bog them down, when it comes to viewing video footage. Some of the issues include having to watch long hours of footage from different sources, especially when there is an incident which has occurred at a place not directly covered by the video surveillance — for example, the Boston marathon bombing case. In such cases, law enforcement agencies need to rely on footage derived from video captured by local businesses and/ or public video surveillance around the scene of the incident. Law enforcement agencies also have to deal with painfully aggregating videos from different sources and sharing them with other agencies or the public, as well as writing up reports, which is often a manual and non-standard process.

Furthermore, while cameras and video management systems (VMS) are increasingly becoming smarter, the reliance on alarms is growing to detect an exception. However, it is well known that several alarms can be false as well, which leads to human intervention. Moreover, it is also impossible to rely squarely on technology only. In order to decide whether a bag left behind by a passenger at an airport is a threat or a genuine error, some amount of human intervention or review is therefore required. However, because it is cumbersome to review long hours of footage, review is generally ignored. This could result in missing an event that may never be raised by a modern VMS, for example, a dry-run, or recce.

It is unanimously accepted that, monitoring surveillance video is a tedious and demanding task. According to research carried out by Police Scientific Research, video surveillance observers tend to suffer from video blindness after 20 to 40 minutes of observation, i.e., they cannot recognize the objects in the video anymore. It is also important to note that most DVRs usually retain video up to a maximum of 30 days after which it is overwritten. If one needs to access video after that, it is not possible.

The Solution To The Problem
Intelligent surveillance enhancement and incident reporting software such as Com-Sur converts video (in real-time or from recorded footage) into rapidly reviewable screenshots, enabling the user to review hours of footage in minutes. Things that seemed in order are suddenly discovered because of this feature. Example, a dry-run, or issues like whether the staff was paying attention to its customers, or if the shelves were well-stocked. This also makes it possible to review if camera positions were altered, or whether the cameras were working at all, which is often a big problem.

Standardized Intelligent Incident Reports
Incidents do not differ by regions — an incident that occurs in the U.S. is no different than an incident in any other part of the world. Therefore, use of standardized incident reports can lead to several advantages for users. For instance, stakeholders sharing one minimum industry standard of an incident report as opposed to different kinds of incident reports will lead to ease of taking action when every incident report arrives in one standard format. Additionally, metadata gathered while creating the report delivers intelligence through patterns, e.g., what kind of incidents are taking place at what locations, at what time, on which particular days, etc. This makes it possible to take corrective and/or preventive action.

Another advantage of standardized incident reports is that crime can be solved faster. Using Com-Sur, the affected party can convert video into screenshots, describe them, and create a storyboard describing the entire incident. The software also makes it possible to embed the relevant video clip within the report in order to deliver a complete package to law enforcement. Think of the burden that would be reduced for law enforcement agencies if the affected party is proactive and submits such an incident report to them.

Most importantly, since the reports are created in formats like Microsoft PowerPoint, Word, and PDF, sharing them becomes very swift and easy. Think of an incident that takes place in one suburb quickly being shared via email with other suburbs, cities, and even countries — all at the click of a button. And with the above formats, it's easy to view the report on a smart phone or tablet.

Backs Up Video Forever!
The intelligent incident management software makes it very easy to back up video in the form of screenshots at up to five different locations in real time. These could be one's own servers, such as Dropbox, Google Drive, and MS OneDrive, etc. This makes access and retrieval very easy. Furthermore, one can tag important screenshots and choose to retain them for as long as is needed.

Furthermore, the software also makes it possible to share large numbers of photos and their related information as a contact sheet (thumbnails with their relevant description). An example of this would be sharing details of suspects at various borders and entry points. With Com-Sur, one can create incident reports using photos from a camera or mobile device. Thus, incidents not captured by video surveillance can also be covered. Additionally, the software acts as a great training material creator. Since Com-Sur captures screenshots from any video, one could look up videos on sites like YouTube to capture screenshots, add subject matter expert comments, embed the link within the slide, and create customized training material. Think of videos in one language, and subject matter expert comments being quite another. Finally, Com-Sur works with any camera, DVR, or video surveillance system.

Samsung Techwin increases flexibility of iPOLiS mobile app

Samsung Techwin increases flexibility of iPOLiS mobile app

Editor / Provider: Samsung Techwin | Updated: 2/26/2015 | Article type: Security 50

Samsung Techwin announced that iPolis Mobile for Android & Apple iOS devices has been upgraded and can now support playback directly from SD cards inserted into Samsung Techwin cameras.

The added flexibility offered by this enhancement to the iPolis Mobile app is likely to be of particular interest to users who wish to remotely retrieve recorded video of specific incidents captured by a small number of cameras installed in their home or working environment, as it negates the need for a DVR or NVR to record and store the video.

The free iPOLiS Mobile app can be downloaded from the Android Play store and iTunes. It can be set up in less than a minute, after which users are able to view streamed video from their selected camera via a wireless or 3G network. Key features include auto detection for adding new devices and ‘Event’ search to provide easy access to recorded video.

Dahua enhances security for Bank Central Asia in Indonesia

Dahua enhances security for Bank Central Asia in Indonesia

Editor / Provider: Dahua | Updated: 2/16/2015 | Article type: Commercial Markets

Dahua Technology, a manufacturer and supplier of video surveillance products headquartered in Hangzhou, China improves security for Bank Central Asia in Indonesia.

Bank Central Asia (BCA) is an Indonesian bank founded on August 10th, 1955. BCA offers diverse financial solutions through banking transaction services for many diverse groups and ages.BCA is one of Indonesia's largest private banks, its ATM machines across Indonesia, around each sightseeing place including Jakarta, Bali and Bandung. With expending business and the increased demand for security concern, the bank decided to level up its security system of ATM machines.

BCA offers a vast network of ATMs nationwide and strategic locations, and also provides three types of ATM including Multifunctional ATM, Non-Cash Transaction ATM and Cash Deposit ATM. Like all banks worldwide, BCA detects subtle behavior that demonstrates possible frauds and robbery to secure the safety of the bank and ATMs for cash transactions. But unlike domestic bank, BAC requires one ATM DVR to monitor four ATM machines at the same time, and support four RS232 ports to transfer information.

All the possibilities can be realized in Dahua DVR0404AS-VD after some hardware modification. Dahua 4CH 960H 2HDD ATM Standalone DVR, DVR0404AS-VD comes with 4-channel video and 4-channel audio input, and facilitates full channel@960H real-time recording and all channel synchronous real-time playback. DVR0404AS-VD is able to provide smooth video streams. RS232 port can connect to keyboard to realize central control, and also can connect to PC COM to upgrade system and realize maintenance, and matrix control. It can be used to connect to the ATM and POS to send out or receive the card number protocol data. Moreover, DVR0404AS-VD supports multiple network monitoring such as Web view, CMS (DSS/PSS) and DMSS which is fully complying with the requirements of Bank Central Asia. 1,000 DahuaDVR0404AS-VD DVRs were installed around the country.

As we know, Indonesia straddle the equator, it tends to have a fairly even climate year-round. Indonesia is full of wet and dry, and there are no extremes of winter and summer. In order to withstand such complicated weather, DahuacustomizesDVR0404AS-VDto support two fans to fit this kind of environment. And other unique requirements such as support computer lock had to be met as well.

“Being used for a while, Dahua ATM DVR is quite stable,” said Andy Tan, Sales Manager of PT. Vinotica Lestari Cemerlang. “Now BCA is getting high-quality surveillance 24/7 and we are confident to provide a secured environment for customers, employees, and asset.”Tan added.

“We are proud to deliver our ATM solution for Bank Central Asia to increase its safety and security,” said Debbie Du, Sales Manager of APAC at Dahua Technology. “Dahua can always realize the diverse needs of our users. That's how we differentiate ourselves from other single product suppliers.”

LaSalle Plaza ensures tenant safety and building traffic with Avigilon

LaSalle Plaza ensures tenant safety and building traffic with Avigilon

Editor / Provider: Avigilon | Updated: 2/13/2015 | Article type: Commercial Markets

Challenge
Replace aging surveillance system to capture better image quality, speed up response times and ensure greater overall protection for building occupants.

Solution
LaSalle Plaza installed 48 Avigilon HD 1 MP cameras throughout the building, with the majority monitoring the retail space and Skyway on the first two floors. Avigilon HD 1 MP cameras monitor the 343-space underground parking garage and four Avigilon HD 1 MP cameras were installed in the loading dock area. Two operators manage the surveillance system using Avigilon Control Center 5 Enterprise Edition (ACC) software with High Definition Stream Management (HDSM) live 24x7 and store 45 days of continuous surveillance footage on an Avigilon Network Video Recorder (NVR). Security managers can also view the system from their laptops.

Benefits to LaSalle Plaza
* Improved overall protection for building occupants
*Improved ability to attract and retain tenants
*Fewer liability claims

Built in 1991, LaSalle Plaza is a 30-story office tower in the heart of Minneapolis' bustling theater district. A 600,000 square foot building that spans an entire city block, LaSalle Plaza is home to many businesses as well as retail locations and restaurants that cater to the city's theater crowd. Connected by a seven-mile long skyway to an apartment building, the YMCA, a theater and the Target head office, LaSalle Plaza accommodates more than 16,000 people every day; making patron safety and security a challenge. Because the building's aging analog surveillance system was unable to capture clear image detail, was difficult to use and costly to maintain, LaSalle Plaza upgraded its entire system to the Avigilon high-definition surveillance system for its exceptional image clarity and advanced management features that improve investigations and response times to ultimately boost overall security.

Surveillance Challenge
Open until 3:00 a.m. for restaurant and theater-goers, and again at 6:00 a.m. to welcome the building's workforce, LaSalle Plaza is not a typical office tower. “LaSalle Plaza presents unique challenges from a security perspective because of its hours, retail locations and Skyway; which attract a range of patrons and a lot of traffic,” explained Kelly Lentz, general manager at LaSalle Plaza, part of the Zeller Realty Group. Monitoring the site with its 20-year-old surveillance system was also challenging because the image detail had deteriorated. The building upgraded to a DVR-based system ten years ago, but sourcing replacement parts was becoming difficult. After receiving bids from three vendors, LaSalle Plaza chose to work with ECSI, a local provider of security system design, installation and support, who recommended the Avigilon high-definition surveillance system. The team delivered a solid presentation that was easy to follow and clearly demonstrated the Avigilon advantage. “ECSI even beat out our previous integrator – a major testament to their expertise and Avigilon's performance,” added Lentz.

Monitoring High-Traffic Areas
LaSalle Plaza installed 48 Avigilon HD 1 MP cameras throughout the building, with the majority monitoring the retail space and Skyway on the first two floors. Avigilon HD 1 MP cameras monitor the 343-space underground parking garage and four Avigilon HD 1 MP cameras were installed in the loading dock area. Two operators manage the surveillance system using Avigilon Control Center 5 Enterprise Edition (ACC) software with High Definition Stream Management (HDSM) live 24x7 and store 45 days of continuous surveillance footage on an Avigilon Network Video Recorder (NVR). Lentz and one other manager can also view the system from their laptops. ECSI installed the Avigilon high-definition surveillance system on the building's existing network without causing any disruptions to normal business operations and delivering reliable system support when needed. “We were also looking for strong vendor support after installation,” noted Lentz. “We've been very pleased with both ECSI and Avigilon.”

Identifying the Transient Crowd
The Avigilon high-definition surveillance system is used to monitor individuals moving through the building to ensure their safety, so it must deliver irrefutable image clarity. “Video quality is the most important feature for us,” stated Lentz. Located in the downtown core, LaSalle Plaza attracts a transient crowd, particularly over the cold, winter months when individuals may be looking for a warm place to stay. To ensure patron safety, security officers constantly monitor for trespassers and issue warnings or contact local law enforcement if necessary. “With Avigilon's excellent image quality, we can easily identify intruders, watch them as they move through the building and involve the police if a problem arises,” explained Lentz. “The picture quality is so good that we know we will always be able to clearly identify an individual.”

Faster Identification
Avigilon's image clarity, combined with the system's ease-of-use has had a huge impact on the building's overall security. “Before, it was extremely time-consuming to search, find and identify usable footage,” noted Lentz. “All of our operators say finding footage is now a significantly faster process.” In addition, operators can view all cameras on fewer screens for a better overview and faster response. Previously, operators had to scroll through several screens to see all the cameras, slowing down the search and playback process. “Because our previous system was so deteriorated, our operators were amazed at the improvement in quality and manageability Avigilon delivers.”

Tenant Safety
With clearly identifiable images of known trespassers, security officers are better positioned to make faster and more accurate decisions that improve the safety of its tenants, patrons and passers-by. “We can share images between shifts and easily track individuals throughout the building to keep them moving and prevent any potential incidents,” claimed Lentz. “Our tenants appreciate that we are constantly upgrading our building – from IT to security, making sure it's the most comfortable, effective and safe workplace possible.”

Cost Savings
LaSalle Plaza has also realized some cost savings since deploying the new Avigilon system. “We were starting to incur costs to repair and replace our old DVR-based system, which we no longer have to worry about,” remarked Lentz. “The new Avigilon system is reliable and easy to manage and support, reducing maintenance requirements and costs.” The building also uses the Avigilon high-definition surveillance system to investigate “slip and fall” claims which could lead to further cost savings. “With Avigilon cameras, we can clearly investigate a situation and more confidently defend against a false liability claim,” confirmed Lentz. “The more detailed information we can provide to the insurance company, the better off we are.”

Banks cash in on integrated, scalable systems

Banks cash in on integrated, scalable systems

Editor / Provider: Israel Gogol, Freelancer, a&s International | Updated: 1/27/2015 | Article type: Commercial Markets

In recent years the most talked-about security threats to banks have been cybercrimes and fraud. Though it seems that traditional security systems are no longer in the spotlight; banks still make substantial investment in their physical security systems. Changes in the design and layout of banks as well as banks' desire to make the most out of their installed systems have great impact on the design and implementation of current security systems.

Banks hold the great responsibility of keeping our money safe. Even though most of this money is now in the form of electronic bits and bytes, banks are still one of the first associations when we think of security and surveillance systems.

Banks usually balance the mix of their security systems between discrete and unobtrusive systems such as emergency buttons and small hidden cameras (e.g., at the counter area or an ATM pinhole camera) and more visible measures such as guards and larger cameras. The visible security systems serve a double purpose, both deterring potential violators as well as giving customers a feeling the bank is indeed a safe place to keep their money. Surveillance systems installed in banks will usually combine several cameras with different functionality. Outside the bank infrared cameras will provide day and night monitoring. Inside the branch, dome and bullet cameras are used for lobby and counter monitoring for clear picture capturing and forensic evidence. The main purpose of these cameras is to prevent illegal intrusion by unauthorized people as well as monitoring the office environment to prevent property loss.

CHALLENGES OF THE BANKING VERTICAL
A major obstacle facing security companies and systems integrators is aligning the security needs of individual branch locations with the requirements outlined by the corporate headquarters. “Securing the bank branches themselves is different from securing a corporate headquarters or data center location, as branches are more often the targets for criminals since it's assumed that's where the money is located,” explained Matt Frowert, Director of Marketing for Financial Services at Tyco Integrated Security. Therefore, the standard level of security and defense are more in-depth at a branch than for a corporate office. Many times legacy systems, or different versions of the same platform, may be found in different regional branches of the same institution within a country, which makes centralized management difficult. In addition, there may be internal resistance to changes or upgrades that the corporate standards demand due to funding constraints, or the local staff being inexperienced and lacking training regarding proper security measures and systems. Another challenge may simply be a matter of timing and scheduling; implementing major technology upgrades across very large financial institutions with many branches and offices.

NEW BANK LAYOUTS
In recent years banks have been changing their traditional set-up to be more appealing to customers. There are more “light” branches located inside shopping malls and supermarkets. Traditional branch layout and design have also changed and now include more open floor plans and fewer staff which are tasked with broader responsibilities. “More in-branch automation and systems found in these new types of banks very likely means that they may not have the same levels of cash that traditional branches have,” added Frowert. “During a robbery attempt, the suspect may be confused when he discovers there is limited teller cash and no safe like there would be in a traditional bank set-up. These new frameworks for bank branches will affect the security of the customers themselves and the bank's security model for protection,” he explained.

As a result, emphasis is placed on new systems that offer increased ATM protection through anti-skimming technology, access control, and proper lighting measures for ATM vestibules to help ensure customers are properly protected.

BENEFITS OF INTEGRATED SYSTEMS FOR BANKS
Like any other enterprise, banks require their systems provide security, safety, efficiency, and cost saving. “Normally, powerful VMS software can integrate four systems, such as video monitors, access control, alarm systems, and the intercom system, which are used to communicate with bank clients at other locations, for example using an ATM at a different site,” said Nathan Chen, Solution and Product Manager at Dahua Technology. In turn, each system includes several components: alarm systems for example will include fire alarms, seismic sensors to detect if someone is digging into the bank, and emergency buttons. Access control systems will combine card readers, biometrics, magnetic door sensors, etc. This provides banks with an integrated solution instead of four stand-alone systems. In addition, sensors such as smoke detectors or temperature sensors are now built in the cameras and can send alarms directly to the DVR system. This way the bank can benefit from having several sensors on one platform and cut costs.

Systems integration is also critical for protection against insider threats by employees which can be very costly. “An increasingly popular step in mitigating insider threats through an integrated security system includes linking access control to identity management,” explained Frowert. By integrating these systems, financial institutions can restrict employee access to sensitive areas, track entry/exit times by employee or department, and use a log correlation engine or security information and event management (SIEM) system to log, monitor, and audit employee actions. By monitoring these types of systems, managers may notice individual employees trying to access part of the building they are not authorized for, which is activity they can then flag and subsequently continue to monitor the employee's behavior for other activity that might lead to an insider incident.

HYBRID DVRs AND NVRs
Hybrid DVRs and NVRs allow the integration of both existing analog cameras and newer IP cameras. The use of hybrid DVRs and NVRs can therefore help banks make the most out of their existing legacy systems and give them the flexibility they need in adding more cameras or testing new cameras and technologies.

“Our customers are interested in how they can protect their investments in legacy infrastructure while also taking advantage of the benefits of newer technology. There is an increasing move towards new NVRs because they can prolong the use of video surveillance systems as well as provide enhanced features to end users,” iterated Stefano Torri, European Sales Director of March Networks (an Infinova Company). These provide both analog and IP camera support and allow organizations to test and deploy IP cameras selectively, alongside existing analog cameras. “Banks are thinking about the broader benefits of the technology they use, so for example, NVR technology provides advances in video compression and storage management compared to earlier DVRs, and the use of H.264 compression, optimized to limit video signal noise, makes images clearer while reducing the use of bandwidth and storage. These things are important if a bank wants to tag video based on user-defined criteria, such as motion detection, transaction events, or alarms. Software that delivers intelligence and analytics is also a growing trend amongst banks and financial institutions,” he added.

ANALYTICS
An example of an analytics function used in banks is loitering detection, detecting for instance when a person lingers around an ATM machine. If such an event is detected, security personnel can then access the video recording in real-time and make a decision if further action is needed. Analytics can also provide information on customer behaviors (e.g., people counting, queue monitoring) which can be shared across the organization to improve not only security surveillance but also customer service and marketing. For example banks can analyze dwell and wait time at branches and change branch staffing appropriately to make sure there are enough tellers to service the waiting clients.

Apart from connecting the different systems in the branches, banks can also share information between locations. This feature has been gaining traction and makes security more comprehensive. Intelligent video applications allow an internal investigator to track fraudulent transactions and alert branches. “For example, entering a stolen card number into the system will deliver brief video clips of every associated transaction from anywhere across the entire retail banking network,” explained Torri. Not only can security managers easily export this information to branch managers, but they can also present it as integrated case evidence to the police.

KEYLESS ENTRY
Apart from using video analytics, banks are using intrusion detection and keyless entry to improve security measures and increase cost effectiveness. Replacing or re-keying traditional locks can cost a bank up to US$3 million in just one year. To mitigate the risks and costs associated with using traditional keys, banks are implementing new, wireless locks which work with inexpensive access cards to open entry doors. These new technologies also provide audit friendly reporting for the activities of any individual or of a specific entry point in the branch.

OPPORTUNITIES IN BANKING
Banks are relatively conservative players in the security market usually waiting to implement tried and tested solutions. Due to their large scale and many sites, frequent changes of security systems are not likely. Therefore solutions that help banks take advantage of their existing systems, integrate several functionalities together, and introduce newer technologies will be the choice for the banking vertical.

5 Tips for a Successful Security Installation in Banking
Matt Frowert, Director of Marketing for Financial Services at Tyco Integrated Security, provided the following five tips for banks when deploying a security surveillance system.

  1. Find an experienced integrator who specializes in bank physical security. 
  2.  Look for a partner who can support everything from single bank branches all the way up to money center banking models (banks who deal with governments, large corporations, and other banks).
  3. Network with security affinity groups of industry organizations, like the American Bankers Association, to receive recommendations on vendors from other banks in your area.
  4. Standardize on leading access, video, and intrusion systems supported by vendors that have a track record of investing in technology. 
  5. Invest in communication with and training of banking staff to enable them to effectively use the systems (e.g., arming the alarms at the branch level, managing the distribution of codes at the branch level, etc.).

Dahua enhances video surveillance for Bank of Brazil

Dahua enhances video surveillance for Bank of Brazil

Editor / Provider: Dahua | Updated: 1/13/2015 | Article type: Commercial Markets

Dahua Technology, a world-leading manufacturer and supplier of video surveillance products headquartered in Hangzhou, China collaborated with Banco do Brasil S.A. (Bank of Brazil) for upgrading DVRs and analog cameras in its bank security system. The project is not only involves many cities in Brazil but also used more than 20,000 units of analog cameras and 1,500 units of DVRs.

Banco do BrasilS.A. (Bank of Brazil) is the largest Brazilian and Latin American bank by assets, and the third by market value which headquartered in Brasília, founded in 1808. It is the oldest active bank in Brazil, and one of the oldest financial institutions in the world.

As time goes by, bank security has been as important factor in safeguarding investment, people and assets. The products that Bank of Brazil been used before were klunky, unstable and less compatible. Lately they decided to replace DVRs and analog cameras to upgrade their whole bank security system. The first thing Dahua impress them was the compatibility of the products. The DVRs and analog cameras could accordance with its original system perfectly. Meanwhile the monitor center was set in the control centre room which Dahua offered.

Digital Video Recorder: DVR2116H from Dahua is an entry-level DVR which features H.264 dual-stream video compression and supports 1 SATA HDD up to 4TB, 2 USB interfaces are available and supports mobile P2P function. In order to meet the requirements from the bank, Dahua tested each version of the products to get the optimal one.

Analog cameras: the bank was familiar with Dahua's analog cameras based on its good reputation. After all the tests, Dahua ensured all the analog cameras are capable of optimized infrared effect, color adjustment and faster responding to color conversion.

Command & control center: command & control center is an integrated system which consists of computer and management software. It is able to receive all the signals from the sensors, video cameras, access control systems, detection and anti-burglary alarm, fire detection and signaling systems. The control center system which is provided by Dahua features information unification management and equipment setting up.

The potential loss of funds may happen anytime in the bank, therefore put the right products inside and out would help the bank to catch thieves, protect customers and other serious problems that threaten it. Dahua's bank solution is about to keep the bank away from the trends, which guarantees a prolonged useful life of all the products such as lower maintenance.

“This is a surely successful cooperation for both of Dahua and Bank of Brazil. We are looking forward further cooperation with Bank of Brazil after we upgraded its DVRs.” said William Zhou, Sales Director of Latin-America and Africa at Dahua Technology. “Dahua provided fully technical support to the bank in order to ensure the project successfully. We are hoping the bank could become one of the oldest banks in the world but within the advanced surveillance products and solutions. ”

Hikvision and EMCS in partnership to introduce CCTV Sentry Smart monitoring system

Hikvision and EMCS in partnership to introduce CCTV Sentry Smart monitoring system

Editor / Provider: Hikvision | Updated: 1/9/2015 | Article type: Security 50

Hikvision is expanding the opportunities for comprehensive CCTV system checks through a unique partnership with EMCS, one of the UK's largest independent monitoring stations. EMCS will use their CCTV Sentry software to proactively monitor every customers' CCTV system, not just those that traditionally opt for a monitored solution, and send an email if any problem is detected and Hikvision has ensured that its entire range of DVR, NVR, Hybrid, and HD-SDI products is 100% compatible.

EMCS has worked closely with Hikvision to roll out this comprehensive system checking service to the 80% of customers that have not, until now, had their CCTV systems monitored. Every Hikvision DVR is now compatible with CCTV Sentry and provides information on camera and hard disk failures, recording issues and time accuracy problems. As well as email alerts, CCTV Sentry customers can view a live status webpage on a smartphone, anywhere, anytime.

"As a result of our partnership with EMCS, CCTV Sentry will now be available to every multi-site organisation where a fully-functional CCTV system is a necessity, such as retail, banking, hotels, education, logistics, transportation and critical infrastructure," says Keen Yao, International Marketing Director of Hikvision. "It provides all EMCS customers with a valuable and highly proactive maintenance service tool to help ensure that their CCTV systems are fully operational 24/7."

According to Mark Hewerdine, CCTV Manager at EMCS, "Our customers can be rightly confident in the knowledge that all Hikvision's products are 100% compatible with CCTV Sentry, competitively priced, easy to use and, most importantly, stable and reliable."

Keen Yao adds, "Integrating CCTV Sentry into EMCS' standard alarm panel is a breakthrough for sites with unmonitored CCTV installations, allowing them to be alerted when a fault happens rather than finding out after an incident has occurred. It also means the team at EMCS can offer an immediate visual check for an intruder if an alarm is triggered.

"We bring a totally transparent approach to working with all our technical partners and are proud to stand behind EMCS in their roll-out of CCTV Sentry."

Incident management and LPR secure Resorts World Casino New York

Incident management and LPR secure Resorts World Casino New York

Editor / Provider: iView Systems | Updated: 1/6/2015 | Article type: Commercial Markets

Resorts World Casino New York City is New York's first world-class gaming casino connected to the famous Aqueduct racetrack in South Ozone Park, Queens, and has played host to some of Thoroughbred racing's biggest heroes over the years. With over 400,000 square feet of gaming facilities and a 70,000 square feet event space for big-ticket events, Resorts World Casino employs over 1,300 people and sees an average of 20,000 guests daily, utilizing 6,500 parking spots. Resorts World New York has implemented state-of-the-art security and surveillance technologies to ensure the safety and security of their facility, guests, and personnel.

The Business Challenge
Since opening its doors in October 2011, Resorts World Casino continues to have solid growth and record revenues. Unfortunately, with success also comes a number of persistent security issues from both insiders and outsiders. The casino handles numerous security incidents every single day, including common incidents such as theft, unwanted banned patrons, personal injuries, vandalism, etc. Even a routine incident can often take an inordinate amount of manpower and, if not handled in a timely manner, can compromise business operations and services and potentially cause exposure to liability. The process of recording, tracking, and reporting was a manual process that inhibited the investigation and reporting process. Information was inconsistent and not readily retrievable, and media files were often not associated with an incident. Compiling meaningful reports was a lengthy and onerous task, making it difficult to correlate events to identify areas of risk and optimize staff allocation. Jason Arnett, Director of Surveillance of Resorts World New York initiated the project to automate their security reporting, mitigate risk, and improve efficiencies. Arnett looked to iView Systems' gaming experts for an integrated security and risk management solution to automate their incident reporting, daily log, officer dispatch, and lost and found functions, as well as to identify and track employees and visitors.

The Solution
With iView Systems' experience in the gaming industry and Resort World sister casino in Singapore already using iView Systems technology for security and surveillance reporting, Arnett looked to Tony Day, Senior Account Executive for iView Systems, to map out their security and surveillance reporting needs. “They required an incident reporting and risk management system that would allow them to document all daily activity and incidents, along with the ability to include supporting evidence such as media files or individual reports. Additionally, Resorts World required the capability to track all personnel and vehicles, as well as manage and control details such as lost and found items, visitor management, employee audits, and document disputes, and provide player analysis by surveillance,” Day said.

In addition to tracking and reporting incident and events, Resorts World has implemented a layered approach to detect, deter, and resolve issues in a proactive manner.

iView's visitor management system checks in and monitors contractors and vendors or suppliers' access to the property. With so many suppliers coming and going at all hours, the system provides detailed logs of visits and screens against watch lists, which aides with access, accountability, and compliance. “We're able to pre-register visitors and ensure contractors and suppliers are in compliance with licensing and insurance regulations and non-disclosure agreements in advance. Pre-registration can be online or we can register them as they arrive, and identification badges are quickly printed using driver's licenses,” stated Arnett.

iView's license plate recognition (LPR) system monitors vehicle activity by reading and identifying license plate numbers as they enter the property. “The LPR system has proved be a tremendous advantage to proactive security management measures by assisting security in dealing with and intercepting unwanted or known individuals who have been identified on the watch, ban, or VIP list, before entering the casino,” said Arnett. The license plate cameras automatically trigger a notification alert if a license plate match is found, and security or police services are dispatched to investigate. “The license plate recognition is extremely accurate and provides a low-key and proactive approach without additional resources and enables us to shift from reaction to prevention mode,” said Arnett. Resorts World New York works with the local police agencies to monitor suspicious vehicles, and video footage provides law enforcement necessary documentation during legal action.

The Benefits
By deploying the fully integrated Incident Reporting and Risk Management solution, Resorts World is now well equipped to document, share and manage all of their security and surveillance information between necessary departments. Resorts World transformed their cumbersome manual processing into a high performance security risk management solution reaping real dividends which include:

* Automated Data Searching & Querying saved 68hours/ month searching and compiling single or multiple search criteria with the ability to save standard daily, weekly, monthly customized report filters as required.

* Incident Reporting produced a time savings of 76hours/ month with iTrak's central data repository providing detailed incident and advanced reporting statistics.

* Automated Identification & Notifications of trespass/ banned subjects on property, saves processing time and aids police with evidence, resulted in a savings of $10,133.76/year.

* Automated Dispatch Reporting saved 182 hours/month.

* Structured Data Collection & Reporting is simple, fast, accurate, date time stamped, consistent to reduce tedious, error-prone data entry, with documented audit trail is secure, searchable, instant statistical reporting and distribution.

* Incidents & Investigations - Ability to capture complete story, video, scanned documents, external files, links to long term DVR storage, real time video capture, legal and procedural form automation (Use of Force, WSIB, Trespass).

* Segmented Views all of incidents, correlates subjects, personnel and contact information.

* Cross-functional Communication of incidents, BOLO's. as well as Shift and Personnel Briefings were vastly improved with speed and efficiency.

* Minimum Training requirements provided for fast user readiness.

“We did not expect to see such significant benefits so quickly”, states Arnett. “By automating our security and surveillance functions, we have saved considerable man-hours reporting, searching and querying, not to mention the increased integrity of our data collected. We were able to realize full return on investment in just 4.5 months”.

“The security and surveillance staff immediately felt at ease using the software, given the simplicity and accuracy of the user interface. The software's logical workflow allows us to collect and manage data and rapidly analyze and act, as well as identify trends and share reports with Executive Management.”

In addition to tracking and reporting incident and events, Resorts World has implemented a layered approach to detect, deter and resolve issues in a proactive manner.

The Visitor Management system, iPass, checks in and monitors contractors and vendors/suppliers' access to the property. With so many suppliers coming and going at all hours, the iPass system provides detail logs of visits and screens against watch lists, which aides with access, accountability and compliance. “We're able to pre-register visitors and ensure contractors and suppliers are in compliance with licensing and insurance regulation, non-disclosure agreements in advance. Pre-registration can be online or we can register them as they arrive and identification badges are quickly printed using driver's license,” states Mr. Arnett.

The License Plate Recognition system, iLPR® monitors vehicle activity by reading and identifying license plate numbers as they enter the property. “The iLPR® system has proved be a tremendous advantage to proactive security management measures by assisting security to deal with and intercept unwanted or known individuals who have been identified on the watch, ban or VIP list, before entering the casino” says Arnett. The license plate cameras automatically trigger a notification alert if a license plate match is found, and security or police services are dispatched to investigate. “The license plate recognition system is extremely accurate and provides a low-key and proactive approach without additional resources and enabled us to shift from reaction to prevention mode”, said Arnett. Resorts World NY works with the local police agencies to monitor suspicious vehicles and video footage provides law enforcement necessary documentation during legal action.

Conclusion
“By automating and digitizing our security and surveillance data on one central reporting platform, we have achieved order, structure, and control on our data, allowing us to shift from reactive to preventive measures,” said Arnett. “The ability to have a complete briefing logs, complete with a full subjects history including media files and having the ability to share with our internal departments and outside networks using iView's intelligent video network has improved our communication and helps reduce potential losses or issues associated with advantage team play, shoplifting, fraud, and other undesirables,” stated Arnett.

“Resorts World New York has identified and embraced the holistic benefits of layering security and surveillance to incorporate the key cornerstones of people, process, and technology into their security and surveillance framework. iView's incident reporting and risk management system's fully converged platform manages a multitude of transactions and tasks including incident, visitor, and identification management. Resorts World New York is a model property implementing appropriate measures to safeguard the physical property and to minimize risks and operating costs through security layering,” stated Day.

Singapore holds the smart key to success

Singapore holds the smart key to success

Editor / Provider: Lisa Hsu, a&s Asia | Updated: 12/30/2014 | Article type: Hot Topics

Singapore, one of the most innovative countries in Asia Pacific, is taking matters into its own hands. With the economy and political issues that have pushed the country to further employ automated systems, Singapore is at the forefront of smart technology.

Rated as one of the top places in the world to do business, Singapore is home to many multinational company regional headquarters. With an English-speaking environment and highly developed infrastructure, Singapore is an ideal country for companies to expand to other Southeast Asian nations. As a hub of the Southeast Asian region, the country is famous for a high level of technology adoption. In recent years, its trend migrates to smart and intelligent technologies in the Singaporean security industry. The foreign worker policy has further pushed Singapore's adoption of new technology to help reduce manpower and save cost on human monitoring due to the tight labor market. Both government and commercial projects are growing in recent years, employing additional use of smart technology. According to Rick Huang, Business Development Manager at Alstron, the government is looking at using cameras with suitable back-end VCA solutions to improve productivity to replace labor intensive jobs like traffic monitoring and illegal parking. Ken Lee Kim Keong, Director of KZTech explained, “there are already many analytical software companies entering the market, and projects releasing from both commercial and government sectors are putting VCA as part of the package.”

“In the low-end market, it is obvious that the customers are after box solutions, where packages offer hardware with software solutions. While in the high-end market, the end users are after value adding through application driven products (surveillance) where they have the freedom to choose applications for their video centric operation needs,” said Sunny Kong, Director of Sales for APAC at Milestone Systems.

SMART SOLUTIONS FOR PROJECTS
A “smart” solution conceptually is a breakthrough for energy conservation, management, and monitoring in buildings and campuses through a mean of enhancing energy efficiency, data center reliability, comfort and analytics, according to Kenneth Tsang, Director of R&D and Technical Services, Video & Situation Intelligent Solutions for Verint Systems.

Transportation
There are a number of promising projects rolling out in recent years using smart technology. They can be seen in various verticals, one of which is transportation. Recent projects include use of surveillance and custom software solutions to detect illegal parking in pickup areas along mass rapid transit (MRT) stations. Surveillance solutions with smart software are being implemented to detect speeding cars, and detect over height vehicles that are entering height restricted areas.

The transportation sector has also incorporated smart systems in projects as tourism continues to grow in Singapore due to the opening of Integrated Resorts to attract more visitors. Changi Airport has access control systems and hundreds of intelligent card readers by CEM Systems from Tyco Security Products implemented that support smartcards and fingerprint biometrics. An intelligent building security system was also deployed that is integrated with the Singapore Airlines Human Resources SAP system, an interface with the existing visitor system and digital video surveillance/DVR systems integration. This leads to opportunities for smart security solutions when Terminal 4 of Changi Airport finishes construction in 2017.

Smart Buildings
Demands for security products in smart buildings are likely to be in the aspects of full integration and automation, able to provide time efficient incident management, low maintenance cost, easy-to-use manageable systems, remotely controllable systems without distance limitations, efficient system have the ability to integrate with business continuity management systems. According to Masami Eguchi, GM for APAC at Panasonic System Communications, a lot of video surveillance projects are implementing video surveillance and recording with a high-end VMS system into a single platform.

However, combining intelligent solutions in buildings itself is not a new concept, but with most recent technologies that allow for more integrated solutions, smart buildings will in time be highly sophisticated and automated for the user's needs. For instance, data available for building facilities can be shared across relevant users within the organization for other analyses such as business processing, explained Stella Neo, GM for CSO-Singapore at Bosch Security Systems. “Customers are looking how to best maximize the usage of various systems in the building that contribute to the business, organization efficiency and productivity, e.g., maximize security, maximize communication, maximize safety.”

Education
Opportunities in education are growing, with Singapore working with major educational institutions to reinforce its educational hub status using smart technology. Such technology can be seen in SimonsVoss Technologies' projects at Singapore University of Technology and Design (SUTD), and Yale – National University of Singapore Campus and Hikvision's projects in the National University of Singapore and Nanyang Technological University.

Hospitality
Solutions used for resort projects incorporate smart technology to secure the premises. ST Electronics was awarded the Resort World Sentosa project, worth US$71.7 million, to provide an integrated security system, network infrastructure, and an intelligent car park system for the facility. CEM Systems from Tyco Security Products was awarded the $6.3 billion Marina Bay Resort project to implement 15,000 card holders, and more than 650 card readers. The project provided for the resort access control, alarm processing, and a photo badging system.

Healthcare
Smart security solutions in healthcare are expected to roll out due to a shrinking workforce and aging population. Smart card technology is used in hospitals for staff and visitors to have access to multiple doors, as well as tracking attendance at staff events or trainings. Regulated by the government's Ministry of Health, more projects are anticipated to launch, considering the government's spending in this sector, said Giridhari Ramamoorthy, Director of Sales and Business Development at Pacom Systems.

SAFE CITY FOR A SAFER CITY
Singapore launched its first safe city test bed initiative last year to explore possibilities of deploying a city-wide integrated surveillance system. Technologies tested and developed in the project included analytics and sensor engines, facial recognition video analytics used in combination with location-aware analytics, and technology to authenticate video streams. Industry players collaborated with the government to develop possible solutions in the urban landscape with real-time data and scenarios through advanced monitoring and analytics. According to Jason P. Kurek, MD of Asia at SimonsVoss Technologies, this enabled the Singapore government to gain awareness of capabilities, solutions, and innovations from the research and development of private sector industry players. “By actively engaging industry players through the test bed platform, Singapore government shall be in a good position to leverage on them to develop innovative capabilities elevating safe city initiative to a greater height. With the government's strong support, it is therefore opined that safety and security industry shall become the next in-thing for Singapore,” said Joshua Kwai, Group CEO of JK Consultancy Holdings Group. With the initiative mandated and encouraged by the government, the safe city market in Singapore will have great potential. According to Tsang, “there will be a need to apply intelligent detection, real-time situation monitoring, and strategic analysis to help the city collect and analyze information faster, manage and respond to situations efficiently, and keep their citizens safe.”

For the future of the safe city initiative, new projects are continuing to roll out. Sensors that will monitor air and water quality, as well as public safety will be deployed at high traffic areas, and various proof of concepts have been completed.

Singapore Turns to Technology
As future projects for safe city are expected to roll out, Singapore is at the forefront as one of the world's top technology hubs. With tight labor markets and rising cost affecting the economy, many are motivated to relook at incorporating smarter and more innovative technologies to move away from a labor intensive security landscape. As the country's economic growth continues to improve, hopefully smart technology is the key Singapore needs to get back on track.

Chinese Players Entering the Market
The entry of China in the world market has triggered heated price competition in Singapore. Introducing products with cheap prices, the government has started incorporating Chinese products in projects due to price budgets. “China-made products have made a great leap into the low cost segment and are also starting moving into government projects,” said Masami Eguchi, GM for APAC at Panasonic System Communications.

Initially, Chinese products were deemed as unreliable and easily worn out, however over the years, the quality of some Chinese brands have improved, gaining approval from the Singapore government. According to Derek Yang, Asia Business Manager at Hikvision Digital Technology, Hikvision's growth rate achieved an exponential amount in sales revenue in Singapore last year, compared to the previous year.

However, it seems that Chinese products are more accepted for basic products, such as cameras and video surveillance systems. Patrick Lim, MD of Ademco Security Group, explained when it comes to more complex systems such as security management platforms and access control, there is still a strong preference for established global brands that can meet the government's quality and unique technical requirements. As Chinese products maintain its product improvement growth and provide adequate support, it will be likely that more and more people will start to use Chinese products due to the low cost.

Government vs. Commercial Sector
The security industry has grown in recent years, as Singapore is keen to maintain the country's position as one of the safest countries in the world. “This is evident in the island-wide installation of security cameras and systems in key areas such as train stations, transportation hubs, highways and roads, public housing estates, and even in low lying areas for flood monitoring,” explained Riki Nishimura, GM of Visual Security Solutions, Professional Solutions Company (PSAP) for APAC at Sony Electronics. In Singapore, both government and commercial projects are growing in recent years, with the government sector taking up a larger market share due to the large quantities required for projects.

The government sector has been the main driver for medium to large project and infrastructures, mainly focusing on surveillance, to ensure the safety of both old and new infrastructures, and to curb crime related incidents. “The government sector will be enhancing many public facilities and infrastructure that were long overdue,” said Patrick Lim, MD of Ademco Security Group. Whereas for the commercial sector, projects rolled out for office, retail, and residential space are suffering from slight excess due to the poor economy. “Both government and commercial sectors are developing in tandem and are entwined, however there are still certain structural and productivity changes that are painful for some sectors of the economy, and the successes of the private sector would be indicative of the success of the implemented policies of the government,” Jason P. Kurek, MD of Asia at SimonsVoss Technologies explained. For instance, big commercial projects such as the Integrated Resorts and Universal Studios in turn add growth to the government sector as well as the commercial sector.

Clarifying the myths of HD-Over-Coaxial solutions

Clarifying the myths of HD-Over-Coaxial solutions

Editor / Provider: Alf Chang, a&s Asia | Updated: 10/20/2014 | Article type: Tech Corner

 

HD-over-coaxial solutions, which transmit high-definition video over coaxial cables, provide an alternative to HD surveillance besides IP. However, there are still doubts and concerns from the market about how they are set up and whether they can truly deliver. This article lists some of the myths concerning HD-over-coaxial and demystifies them one by one.

 

Q: For HDCVI, it's compatible only with its own DVRs. What about HDTVI and AHD? Are they able to connect with any type of DVRs?

A: The answer to this is of course negative. Each HD-over-coaxial solution has its own format and must go with its own DVRs. The only solution that's compatible with all formats is 960H. After initial testing, it was confirmed that different-brand HDTVI and AHD cameras can work with their respective DVRs, as long as the same format is used.

Q: Will HDCVI and HDTVI completely replace 960H, since their picture quality is the same as 960H?

A:
In terms of what the 720p HD-over-coaxial solution can offer, it is indeed very similar to 960H picture quality. However, 960H products still stand out since they are offered and supported by most of the current camera vendors. We can assume in the future, if there are more 1080p HD-over-coaxial solutions being introduced to the market, it will definitely affect the market of 960H or even IP for the SMB sector.

Q: Could the current HD-over-coaxial DVRs support 720p and 1080p at the same time?

A:
The answer is no. Test results show that HDCVI, HDTVI, and AHD each can support 720P and 1080P cameras and corresponding 720P and 1080P DVRs. The issue right now is whether the same DVR can record 720P and 1080P videos at the same time, no matter which technology is employed. This still needs to be confirmed.

Q: When different numbers of HD cameras are used, or when coaxial cables of different lengths or grades are used, would there be any signal loss issues? Experience dictates that when signals are transmitted through different-length coaxial cables, the disparity in voltage may cause poor reflection of images, which may appear to be stacking up on one another. Or, the difference in electrical grounding may create noise. Will this also affect HD-over-coaxial?

A: The answer is yes, due to the lack of equalizers in HD-over-coaxial DVRs at the current stage.

Q: From a project implementation perspective, does transmission distance for HDCVI, HDTVI, and AHD matter? Is it a key factor to consider?

A:
Another good question. Each HD-over-coaxial solution claims to be able to transmit over a distance of 300 to 500 meters, or even 600 to 1,000 meters. First, we must applaud HD-over-coaxial for breaking the distance barrier. Yet from a project perspective, this doesn't really mean anything. First, in the past, transmission over a 5C-2V cable without a booster can go for 200 to 225 meters. With booster, transmission can be extended to over 400 meters. Yet quality loss is a byproduct of signal boosting, as noise is augmented. So for any coaxial implementation, shorter distances are preferred due to reliability. To transmit beyond 500 meters without sacrificing picture quality or reducing the number of cameras, what's usually done is the usage of multimode fiber for distances of three to five kilometers or single-mode fiber for longer distances. With a dense wavelength division multiplexing device, one multimode fiber or single-mode fiber can transmit four to 32 streams. In other words, from a project perspective, transmission distance is not an issue and is not a determining factor for choosing between HDCVI, HDTVI, and AHD.

Q: With HDCVI, HDTVI, and AHD breaking traditional distance barriers, can they really help with larger projects, or are they more suitable for SMEs?

A: No matter what grade of coax cable you use, it's just a medium. Transmission distance really depends on the system and voltage. The size of project depends on several things – for example, whether there will be compatible matrix systems like those used for HD-SDI, or HD DVRs that support more channels. Only by then will the discussion of which solution suits which type of project be more meaningful. For now, HD-over-coaxial is implemented in the same way as traditional analog, namely for small- to medium-size projects through a DVR+CMS architecture.

The above were answers to questions commonly asked of HD-over-coaxial solutions. Once they are more widespread in the market, there will surely be more questions concerning their technology and applications. That's when HD-over-coaxial will truly become a game changer.

Sponsored by:  
Secutech, the annual international exhibition and conference for world-class manufacturers and discerning buyers of security products and solutions, will take place from 28 – 30 April 2015 at the Taipei Nangang Exhibition Center in Taiwan. 
Now in its 18th year, secutech features some 500 exhibitors from 20 countries and attracts over 26,000 visitors. Dedicated pavilions for the following sectors: Surveillance | Software & Management Systems | Transmission & Networks | Smart Homes | Key Components / Parts | Electronic Systems

Register your FREE visitor badge now at www.secutech.com/registration/en

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